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5-Star Hotels with Outdoor Pool in Tezonco
29 HOTELS IN AND AROUND TEZONCORanking can be influenced by the commissions we receive.20 hotels nearby!
$
+3
Info
Summary of reviews
Galeria Plaza San Jeronimo offers a serene and scenic retreat in the southern part of Mexico City, surrounded by mountains and providing guests with breathtaking panoramic views from the garden and rooftop. Its tranquil environment is complemented by modern facilities, remarkable cleanliness and excellent service. The hotel's location is convenient for accessing nearby amenities and attractions such as Six Flags and Coyoacán, although it is a bit far from the city center.
Guests consistently praise the breakfast experience, highlighting the buffet's variety, quality and delicious flavors, especially the spectacular Sunday buffet. The dining experience extends to dinner with the restaurant staff receiving accolades for their exceptional service and the ambiance being warm and inviting. Meals are commended for their taste and presentation, although some guests noted high prices and occasional inconsistencies in food preparation.
The rooms at Galeria Plaza San Jeronimo are spacious, modern and immaculate, offering comfortable beds and beautiful views. Guests appreciate amenities like USB charging slots and thoughtful bathroom designs, making for a restful and pleasant stay. The hotel maintains exceptional cleanliness with both rooms and common areas being meticulously maintained.
The staff at Galeria Plaza San Jeronimo are a significant highlight, described as attentive, friendly and professional. Their readiness to accommodate guests' needs and genuine interest in ensuring a pleasant stay contribute to the overall positive experience. Clean and well-kept facilities, like the modern gym and the impressive rooftop pool with heated jacuzzis, further enhance guests' satisfaction.
While the hotel's WiFi service has been noted as needing improvement, other amenities like the business center and well-kept pool area receive commendations. The hotel’s luxurious ambiance, elegant design and high-end facilities, including its proximity to a luxurious shopping mall, add to its appeal. Business travelers find the hotel suitable with quiet, comfortable rooms and convenient business amenities.
Overall, Galeria Plaza San Jeronimo stands out as a luxurious 5-star hotel that offers excellent service, modern comfort and a pleasing environment, making it a top choice for both leisure and business travelers.
Guests consistently praise the breakfast experience, highlighting the buffet's variety, quality and delicious flavors, especially the spectacular Sunday buffet. The dining experience extends to dinner with the restaurant staff receiving accolades for their exceptional service and the ambiance being warm and inviting. Meals are commended for their taste and presentation, although some guests noted high prices and occasional inconsistencies in food preparation.
The rooms at Galeria Plaza San Jeronimo are spacious, modern and immaculate, offering comfortable beds and beautiful views. Guests appreciate amenities like USB charging slots and thoughtful bathroom designs, making for a restful and pleasant stay. The hotel maintains exceptional cleanliness with both rooms and common areas being meticulously maintained.
The staff at Galeria Plaza San Jeronimo are a significant highlight, described as attentive, friendly and professional. Their readiness to accommodate guests' needs and genuine interest in ensuring a pleasant stay contribute to the overall positive experience. Clean and well-kept facilities, like the modern gym and the impressive rooftop pool with heated jacuzzis, further enhance guests' satisfaction.
While the hotel's WiFi service has been noted as needing improvement, other amenities like the business center and well-kept pool area receive commendations. The hotel’s luxurious ambiance, elegant design and high-end facilities, including its proximity to a luxurious shopping mall, add to its appeal. Business travelers find the hotel suitable with quiet, comfortable rooms and convenient business amenities.
Overall, Galeria Plaza San Jeronimo stands out as a luxurious 5-star hotel that offers excellent service, modern comfort and a pleasing environment, making it a top choice for both leisure and business travelers.
Categories
5 Star
Pool
Outdoor Pool
Luxury
$
+8
Info
Categories
5 Star
Pool
Outdoor Pool
Sustainability Journey
$
+6
Info
Summary of reviews
Downtown Mexico, located in the heart of Mexico City, is highly praised for its prime location and beautiful historical architecture. Guests appreciate the convenience of being close to prominent landmarks such as the Zocalo and the Palacio de Bellas Artes, making sightseeing a breeze. The hotel is nestled within a 17th-century Spanish mansion, offering a delightful mix of historic charm and modern luxury.
The breakfast experience at Downtown Mexico stands out for its generous servings and lovely presentation, with guests particularly admiring the freshly squeezed juices, pastries, and the hotel's famous conchas. Although there is room for improvement with service timing and vegan options, the overall culinary offering significantly enhances guest satisfaction.
Rooms at the hotel are noted for their unique and luxurious design, complete with high ceilings, jacuzzis, and comfortable, large beds. While the dim ambiance in some rooms and lack of privacy in bathrooms present challenges, the spaciousness and cleanliness mostly satisfy guests. The historical architecture and detailed design elements contribute to a memorable stay, though some areas require attention to lighting and ventilation.
The staff at Downtown Mexico are frequently commended for their politeness and dedication, creating a warm and welcoming atmosphere for guests. The exceptional hospitality enhances the overall experience, with team members being attentive and helpful throughout.
The hotel's rooftop pool is a particular highlight, offering a serene oasis with a fantastic view of the city. Guests appreciate the pool's size and sun bed availability, despite occasional issues with non-guests occupying the space. The rooftop bar and restaurant further enhance the appeal of the terrace, creating an ideal spot for relaxation.
Overall, Downtown Mexico excels in its historic location, unique design, and exceptional service, making it a standout choice for visitors eager to immerse themselves in the city's vibrant culture and history.
The breakfast experience at Downtown Mexico stands out for its generous servings and lovely presentation, with guests particularly admiring the freshly squeezed juices, pastries, and the hotel's famous conchas. Although there is room for improvement with service timing and vegan options, the overall culinary offering significantly enhances guest satisfaction.
Rooms at the hotel are noted for their unique and luxurious design, complete with high ceilings, jacuzzis, and comfortable, large beds. While the dim ambiance in some rooms and lack of privacy in bathrooms present challenges, the spaciousness and cleanliness mostly satisfy guests. The historical architecture and detailed design elements contribute to a memorable stay, though some areas require attention to lighting and ventilation.
The staff at Downtown Mexico are frequently commended for their politeness and dedication, creating a warm and welcoming atmosphere for guests. The exceptional hospitality enhances the overall experience, with team members being attentive and helpful throughout.
The hotel's rooftop pool is a particular highlight, offering a serene oasis with a fantastic view of the city. Guests appreciate the pool's size and sun bed availability, despite occasional issues with non-guests occupying the space. The rooftop bar and restaurant further enhance the appeal of the terrace, creating an ideal spot for relaxation.
Overall, Downtown Mexico excels in its historic location, unique design, and exceptional service, making it a standout choice for visitors eager to immerse themselves in the city's vibrant culture and history.
Categories
5 Star
Pool
Rooftop Pool
Outdoor Pool
Boutique-Style
$
+6
Info
Categories
5 Star
Pool
Outdoor Pool
Luxury
$
+2
Info
Summary of reviews
The NH Collection Mexico City Reforma is widely regarded for its excellent location, nestled in the heart of Mexico City's vibrant Pink Zone. It's praised for its proximity to key tourist attractions including the Angel of Independence and Chapultepec Forest, as well as a variety of restaurants, bars and shops. The hotel's central and safe location, close to public transportation like the Insurgentes metro station, makes it ideal for both business and leisure travelers. The friendly and helpful staff further enhance the overall guest experience.
The breakfast at the hotel is a standout feature, frequently commended for its delicious and varied offerings. Guests appreciate a wide selection of fresh fruits, regional dishes and the option to have eggs prepared to their preference. The breakfast buffet is well-prepared, high in quality and serviced by efficient and friendly staff.
The dining experience at the hotel garners mixed reviews. While room service and the restaurant menu are praised for their variety and convenience, some guests find the quality inconsistent and the prices high. Complaints about tasteless food and poor execution of certain dishes detract from the otherwise pleasant ambiance and service.
Guest reviews about the rooms highlight their spaciousness, cleanliness and comfortable design. Many find the rooms well-lit, well-decorated and equipped with useful amenities. However, issues with noise, inconsistent maintenance and occasional cleanliness lapses are noted. Some guests reported dust, stains and outdated fixtures, pointing to areas needing improvement.
Cleanliness across the hotel also receives mixed feedback. While many guests find the rooms and amenities clean with good housekeeping services, others report dirty hallways, unclean carpets and inadequate housekeeping practices. Maintaining consistent cleanliness and timely service in common areas and rooms could enhance guest satisfaction.
The staff, overall, receive acclaim for their friendliness, attentiveness and excellent service, making guests feel valued. Particular staff members like Eric, Jesus and Aldo are frequently mentioned for their exceptional hospitality. However, occasional issues with efficiency and responsiveness at the reception area are noted.
Free WiFi at the hotel garners mixed feedback. Some guests find the connection fast and reliable, while others experience slow speeds, disconnections and poor performance in certain areas, particularly around the pool. Improving the stability and speed of the WiFi service could significantly enhance the guest experience.
The spa services provided are generally well-received with guests appreciating the professional massage services despite higher fees and occasional unavailability of staff. The gym is described as well-equipped and spacious, though some guests suggest the addition of more equipment to improve the facility.
The pool area offers a mixed experience. Positive aspects include a nicely heated and clean pool with good skyline views. However, guests have faced issues such as cold water, insufficient lounge chairs, cleanliness problems and accessibility restrictions. Addressing these concerns could enhance the overall poolside experience.
Parking at the hotel is a noted benefit with many guests appreciating the availability of free parking and valet services. However, some find maneuvering within the parking lot tricky and report limited spaces and inconsistent valet service.
Families find the hotel accommodating with amenities like family rooms and junior suites. Celebratory occasions are well-catered for, enhancing guest experiences. However, the area’s nightlife and reception process can present challenges for families with toddlers.
In summary, NH Collection Mexico City Reforma offers a strategic location, comfortable accommodations and friendly service. Despite some inconsistencies in the dining and room cleanliness, the hotel provides a positive experience with room for improvements in certain areas.
The breakfast at the hotel is a standout feature, frequently commended for its delicious and varied offerings. Guests appreciate a wide selection of fresh fruits, regional dishes and the option to have eggs prepared to their preference. The breakfast buffet is well-prepared, high in quality and serviced by efficient and friendly staff.
The dining experience at the hotel garners mixed reviews. While room service and the restaurant menu are praised for their variety and convenience, some guests find the quality inconsistent and the prices high. Complaints about tasteless food and poor execution of certain dishes detract from the otherwise pleasant ambiance and service.
Guest reviews about the rooms highlight their spaciousness, cleanliness and comfortable design. Many find the rooms well-lit, well-decorated and equipped with useful amenities. However, issues with noise, inconsistent maintenance and occasional cleanliness lapses are noted. Some guests reported dust, stains and outdated fixtures, pointing to areas needing improvement.
Cleanliness across the hotel also receives mixed feedback. While many guests find the rooms and amenities clean with good housekeeping services, others report dirty hallways, unclean carpets and inadequate housekeeping practices. Maintaining consistent cleanliness and timely service in common areas and rooms could enhance guest satisfaction.
The staff, overall, receive acclaim for their friendliness, attentiveness and excellent service, making guests feel valued. Particular staff members like Eric, Jesus and Aldo are frequently mentioned for their exceptional hospitality. However, occasional issues with efficiency and responsiveness at the reception area are noted.
Free WiFi at the hotel garners mixed feedback. Some guests find the connection fast and reliable, while others experience slow speeds, disconnections and poor performance in certain areas, particularly around the pool. Improving the stability and speed of the WiFi service could significantly enhance the guest experience.
The spa services provided are generally well-received with guests appreciating the professional massage services despite higher fees and occasional unavailability of staff. The gym is described as well-equipped and spacious, though some guests suggest the addition of more equipment to improve the facility.
The pool area offers a mixed experience. Positive aspects include a nicely heated and clean pool with good skyline views. However, guests have faced issues such as cold water, insufficient lounge chairs, cleanliness problems and accessibility restrictions. Addressing these concerns could enhance the overall poolside experience.
Parking at the hotel is a noted benefit with many guests appreciating the availability of free parking and valet services. However, some find maneuvering within the parking lot tricky and report limited spaces and inconsistent valet service.
Families find the hotel accommodating with amenities like family rooms and junior suites. Celebratory occasions are well-catered for, enhancing guest experiences. However, the area’s nightlife and reception process can present challenges for families with toddlers.
In summary, NH Collection Mexico City Reforma offers a strategic location, comfortable accommodations and friendly service. Despite some inconsistencies in the dining and room cleanliness, the hotel provides a positive experience with room for improvements in certain areas.
Categories
Outdoor Pool
5 Star
Pool
Rooftop Pool
Outdoor Pool
$
+5
Info
Categories
5 Star
Pool
Indoor Pool
Pool Lap Lanes
Outdoor Pool
Spa
From $136
$
+1
Info
Summary of reviews
Sheraton Maria Isabel Mexico City Reforma is highly praised for its prime location on Paseo de la Reforma, offering guests easy access to iconic landmarks, restaurants, cafes and the U.S. Embassy. The hotel is conveniently located in front of the Angel of Independence, making it an excellent base for sightseeing and business purposes. Guests appreciate the safety, accessibility and the ease of using Ubers from this central location.
The breakfast experience is frequently highlighted as exceptional with a wide variety of delicious options and excellent service. Although some guests find it expensive, many view breakfast as a compelling reason to stay at the hotel. Dinner experiences receive positive remarks for food quality, particularly in the restaurant Amici, but there are comments about limited menu options and pricing.
Guest rooms are clean and comfortable with spacious layouts and beautiful views. However, some reviews indicate that the rooms are outdated and in need of renovations to meet expectations for value and brand standards. Despite this, comfortable beds and good service from the staff contribute positively to the overall experience.
Cleanliness across the hotel is well-regarded with special mentions for diligent housekeeping staff. However, improvements are suggested for the pool area and older carpets. The staff consistently receive high praise for their friendliness and professionalism, significantly enhancing the guest experience.
WiFi service is generally reliable and fast, meeting the needs of most guests, although there are occasional reports of connectivity issues. The gym is well-equipped and receives positive feedback for its facilities and helpful staff. The pool, while small and sometimes in need of maintenance, offers a pleasant view from the 19th floor.
Parking is convenient, though many guests find the fees high and advocate for better transparency in pricing. The hotel is family-friendly, providing a welcoming environment for guests with children, although room crowding can be an issue. The beds are widely appreciated for comfort and cleanliness, despite a few dissenting opinions about firmness and size.
For business travelers, the hotel's location and fast service are advantageous, though some furnishings may appear dated. The hotel maintains a generally high rating, aligning with five-star expectations for many guests, though a few suggest room for improvement in amenities.
Overall, Sheraton Maria Isabel Mexico City Reforma stands out for its excellent location, service and breakfast, making it a top choice for both leisure and business travelers.
The breakfast experience is frequently highlighted as exceptional with a wide variety of delicious options and excellent service. Although some guests find it expensive, many view breakfast as a compelling reason to stay at the hotel. Dinner experiences receive positive remarks for food quality, particularly in the restaurant Amici, but there are comments about limited menu options and pricing.
Guest rooms are clean and comfortable with spacious layouts and beautiful views. However, some reviews indicate that the rooms are outdated and in need of renovations to meet expectations for value and brand standards. Despite this, comfortable beds and good service from the staff contribute positively to the overall experience.
Cleanliness across the hotel is well-regarded with special mentions for diligent housekeeping staff. However, improvements are suggested for the pool area and older carpets. The staff consistently receive high praise for their friendliness and professionalism, significantly enhancing the guest experience.
WiFi service is generally reliable and fast, meeting the needs of most guests, although there are occasional reports of connectivity issues. The gym is well-equipped and receives positive feedback for its facilities and helpful staff. The pool, while small and sometimes in need of maintenance, offers a pleasant view from the 19th floor.
Parking is convenient, though many guests find the fees high and advocate for better transparency in pricing. The hotel is family-friendly, providing a welcoming environment for guests with children, although room crowding can be an issue. The beds are widely appreciated for comfort and cleanliness, despite a few dissenting opinions about firmness and size.
For business travelers, the hotel's location and fast service are advantageous, though some furnishings may appear dated. The hotel maintains a generally high rating, aligning with five-star expectations for many guests, though a few suggest room for improvement in amenities.
Overall, Sheraton Maria Isabel Mexico City Reforma stands out for its excellent location, service and breakfast, making it a top choice for both leisure and business travelers.
Categories
5 Star
Pool
Outdoor Pool
Luxury
$
+2
Info
Summary of reviews
The Four Seasons Hotel Mexico City offers exceptional service with a luxurious atmosphere, making for an unforgettable stay. The location is amazing with many attractions and restaurants within walking distance. Guests raved about the breakfast which is a highlight of the day and the spacious rooms with comfortable beds. The impeccable cleanliness and attentive staff were also praised. Some guests had mixed reviews about the quality of the food in the hotel's restaurants. However, overall the hotel is luxurious and comfortable with exceptional customer service that exceeds expectations. The facilities, world-class concierge service and lovely atmosphere make it an incomparable hotel.
Categories
5 Star
Pool
Heated Pool
Outdoor Pool
Luxury
$
+4
Info
Categories
5 Star
Pool
Outdoor Pool
Honeymoon
$
+11
Info
Categories
5 Star
Pool
Outdoor Pool
Luxury
$
Info
Summary of reviews
Camino Real Polanco Mexico enjoys broad acclaim for its prime location in the upscale Polanco neighborhood. Guests are consistently impressed with its proximity to iconic attractions like Chapultepec Park and the Museum of Anthropology, highlighting the convenience of walking to nearby museums, restaurants and shops. This advantageous location, coupled with the hotel’s elegant architecture and spacious rooms, makes it a top choice for both leisure and business travelers.
When it comes to dining, Camino Real Polanco Mexico sets a high standard. The breakfast offerings at La Huerta restaurant receive enthusiastic praise for their variety, quality and taste, despite some guests feeling it is a bit pricey. The hotel's array of restaurants, including the acclaimed Morimoto and BeefBar, are celebrated for their excellent food and service, providing guests with a diverse and high-quality culinary experience.
Guests appreciate the spacious and comfortable rooms, often noting their cleanliness and pleasant views. However, some reviewers mention that certain rooms appear dated and could benefit from renovations. Nonetheless, the attentive and friendly staff play a significant role in enhancing the overall comfort of the stay, ensuring guest needs are promptly addressed with professionalism and care.
Cleanliness is another strong point for the hotel. Most visitors find the premises and rooms to be well-maintained and hygienic. While there are occasional minor lapses, the overall standard of cleanliness contributes positively to guest experiences.
The staff at Camino Real Polanco Mexico are highly regarded for their friendliness and attentiveness. Guests frequently commend their professionalism and efficiency across different service areas, including housekeeping and concierge services. Although there are isolated instances of less satisfactory encounters, the general consensus underscores a hospitable and service-oriented environment.
The hotel offers a variety of amenities, such as a well-equipped 24-hour gym and a heated outdoor pool, which families particularly enjoy. While some guests note occasional maintenance issues with the pool, the overall pool experience is positive, largely due to the pleasant surroundings and excellent customer service.
Parking convenience is another notable feature with guests appreciating the often included free parking, although some suggest that modernization of the parking facilities could enhance user experience.
However, the Wi-Fi service is a mixed aspect with many guests praising it for its speed and functionality, while others report inconsistent and unstable connections, suggesting room for improvement.
Overall, Camino Real Polanco Mexico shines with its prime location, excellent dining options, spacious accommodations, high cleanliness standards and proficient staff. Despite some areas that could benefit from updates, it remains a well-regarded choice for travelers seeking comfort, convenience and quality service in Mexico City.
When it comes to dining, Camino Real Polanco Mexico sets a high standard. The breakfast offerings at La Huerta restaurant receive enthusiastic praise for their variety, quality and taste, despite some guests feeling it is a bit pricey. The hotel's array of restaurants, including the acclaimed Morimoto and BeefBar, are celebrated for their excellent food and service, providing guests with a diverse and high-quality culinary experience.
Guests appreciate the spacious and comfortable rooms, often noting their cleanliness and pleasant views. However, some reviewers mention that certain rooms appear dated and could benefit from renovations. Nonetheless, the attentive and friendly staff play a significant role in enhancing the overall comfort of the stay, ensuring guest needs are promptly addressed with professionalism and care.
Cleanliness is another strong point for the hotel. Most visitors find the premises and rooms to be well-maintained and hygienic. While there are occasional minor lapses, the overall standard of cleanliness contributes positively to guest experiences.
The staff at Camino Real Polanco Mexico are highly regarded for their friendliness and attentiveness. Guests frequently commend their professionalism and efficiency across different service areas, including housekeeping and concierge services. Although there are isolated instances of less satisfactory encounters, the general consensus underscores a hospitable and service-oriented environment.
The hotel offers a variety of amenities, such as a well-equipped 24-hour gym and a heated outdoor pool, which families particularly enjoy. While some guests note occasional maintenance issues with the pool, the overall pool experience is positive, largely due to the pleasant surroundings and excellent customer service.
Parking convenience is another notable feature with guests appreciating the often included free parking, although some suggest that modernization of the parking facilities could enhance user experience.
However, the Wi-Fi service is a mixed aspect with many guests praising it for its speed and functionality, while others report inconsistent and unstable connections, suggesting room for improvement.
Overall, Camino Real Polanco Mexico shines with its prime location, excellent dining options, spacious accommodations, high cleanliness standards and proficient staff. Despite some areas that could benefit from updates, it remains a well-regarded choice for travelers seeking comfort, convenience and quality service in Mexico City.
Categories
Outdoor Pool
5 Star
Pool
Heated Pool
Outdoor Pool
$
+3
Info
Summary of reviews
The JW Marriott Hotel Mexico City Polanco is a highly recommended hotel for travelers seeking exceptional accommodations and service. The hotel's unbeatable location in the heart of Polanco offers easy access to some of the city's top attractions, including bars, restaurants and shopping with stunning views of Chapultepec Park. The breakfast spread receives high praise from guests with lots of options and attention to detail. The rooms are spacious, clean and modern with incredible views and extra amenities. The hotel is also praised for its cleanliness and COVID protocols, making it a safe and comfortable option for travelers. The staff is incredibly kind, friendly and helpful, providing guests with an excellent experience. The pool area offers a perfect place to relax with friendly and helpful pool staff available for assistance. Overall, the JW Marriott Hotel Mexico City Polanco is a top pick for travelers seeking exceptional accommodations and service.
Categories
5 Star
Pool
Heated Pool
Outdoor Pool
Luxury
From $247
$
+8
Info
Categories
5 Star
Pool
Outdoor Pool
Boutique-Style
$
+11
Info
Categories
5 Star
Pool
Outdoor Pool
Free Wi-Fi
$
+10
Info
Summary of reviews
Las Suites Campos Eliseos is a highly recommended hotel in Mexico City with a fantastic location in the Polanco district close to everything. The hotel offers spacious and well-equipped rooms, some with balconies and guests rave about the comfort and cleanliness of the accommodations. The breakfast is generally good with decent options and some delicious items and the staff is attentive and friendly. The hotel's cleanliness is consistently praised and the rooftop pool is a great added bonus. The beds are comfortable and great with extra soft and plush bedding. Overall, Las Suites Campos Eliseos provides an exceptional and superb experience for guests with excellent facilities and services.
Categories
5 Star
Pool
Heated Pool
Pool Lap Lanes
Outdoor Pool
Dog Friendly
$
+5
Info
Summary of reviews
The Westin Santa Fe, Mexico City, is celebrated for its stellar location in the heart of Santa Fe, a modern and upscale area that provides breathtaking views and easy access to dining and shopping venues. Its proximity to major attractions and facilities like Park Plaza, Santa Fe mall, and the Expo Center makes it an ideal choice for business and leisure travelers alike. Guests are captivated by the stunning rooftop vistas that offer a peaceful escape while being connected to the city's vibrant life.
Visitors commend the hotel for its overall cleanliness and comfortable facilities, with an emphasis on friendly service and a contemporary design. Guests enjoy the exceptional breakfast offerings, lauding the diverse menu and attentive service, although there are occasional mentions of inconsistencies. The culinary experience during dinner is generally positive, despite some comments on high prices and room service inconsistencies.
Rooms impress with their spaciousness, modern design, and comfort, featuring extremely comfortable beds and exquisite city views. While mostly impeccable, a few reviews hint at minor issues like limited towel supplies or worn pillows. Cleanliness is a high point, with well-kept surroundings and personal spaces contributing to a pleasant atmosphere, despite isolated comments about maintenance.
The staff consistently receives high praise for exceptional service, contributing to the welcoming and attentive environment of the hotel. The spa offers a relaxing escape with its serene atmosphere and excellent amenities, although there are slight suggestions for improvement. The gym receives accolades for its excellent facilities and cleanliness, while the rooftop jacuzzi offers a tranquil retreat with spectacular views.
Parking facilities are generally functional, though there are some issues noted regarding valet service and ticket validation. The renowned beds and pillows significantly enhance the hotel experience, providing guests with some of the most restful sleep they've encountered.
Overall, The Westin Santa Fe stands out as a hotel of luxury, comfort, and modernity, offering excellent service and amenities in a prime location, making it a preferred choice for travelers seeking a blend of relaxation and excitement in Mexico City.
Visitors commend the hotel for its overall cleanliness and comfortable facilities, with an emphasis on friendly service and a contemporary design. Guests enjoy the exceptional breakfast offerings, lauding the diverse menu and attentive service, although there are occasional mentions of inconsistencies. The culinary experience during dinner is generally positive, despite some comments on high prices and room service inconsistencies.
Rooms impress with their spaciousness, modern design, and comfort, featuring extremely comfortable beds and exquisite city views. While mostly impeccable, a few reviews hint at minor issues like limited towel supplies or worn pillows. Cleanliness is a high point, with well-kept surroundings and personal spaces contributing to a pleasant atmosphere, despite isolated comments about maintenance.
The staff consistently receives high praise for exceptional service, contributing to the welcoming and attentive environment of the hotel. The spa offers a relaxing escape with its serene atmosphere and excellent amenities, although there are slight suggestions for improvement. The gym receives accolades for its excellent facilities and cleanliness, while the rooftop jacuzzi offers a tranquil retreat with spectacular views.
Parking facilities are generally functional, though there are some issues noted regarding valet service and ticket validation. The renowned beds and pillows significantly enhance the hotel experience, providing guests with some of the most restful sleep they've encountered.
Overall, The Westin Santa Fe stands out as a hotel of luxury, comfort, and modernity, offering excellent service and amenities in a prime location, making it a preferred choice for travelers seeking a blend of relaxation and excitement in Mexico City.
Categories
5 Star
Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Luxury
$
+8
Info
Summary of reviews
The JW Marriott Hotel Mexico City Santa Fe is highly regarded for its excellent location within the Santa Fe area, offering convenient access to amenities like a nearby shopping center. While it may be situated some distance from the city center, the beautiful setting enhances the guest experience by providing a peaceful haven away from the bustling traffic.
Breakfast at the hotel receives laudable reviews, with guests appreciating the variety and quality of the offerings, as well as the friendly and attentive service by the staff. The consistently delightful breakfast is a standout feature that adds positively to guests' stays.
Rooms at the hotel are spacious, clean, and well-equipped, featuring cozy and practical designs that ensure comfort. The beds are noted for their exceptional comfort, contributing to a restful night's sleep. Although there was a minor issue with a bathroom door on one occasion, guests overwhelmingly find the overall accommodations to be excellent.
Cleanliness is another major highlight, with the hotel maintaining impeccable conditions throughout—ranging from pristine rooms to a spotless lobby. The modern design and tranquil atmosphere create a serene retreat for travelers, further complemented by the hotel's soundproofed rooms.
A crucial aspect of the positive guest experience is the staff's exceptional service and friendliness. Warm and attentive, the personnel consistently enhance the overall experience, demonstrating a high standard of professionalism. This dedication to excellent customer service leaves a lasting impression on guests.
In summary, the JW Marriott Hotel Mexico City Santa Fe is a superb choice for travelers seeking cleanliness, comfort, and attentive service in a well-situated locale. Its strategic location and outstanding staff contribute significantly to making each stay memorable and enjoyable.
Breakfast at the hotel receives laudable reviews, with guests appreciating the variety and quality of the offerings, as well as the friendly and attentive service by the staff. The consistently delightful breakfast is a standout feature that adds positively to guests' stays.
Rooms at the hotel are spacious, clean, and well-equipped, featuring cozy and practical designs that ensure comfort. The beds are noted for their exceptional comfort, contributing to a restful night's sleep. Although there was a minor issue with a bathroom door on one occasion, guests overwhelmingly find the overall accommodations to be excellent.
Cleanliness is another major highlight, with the hotel maintaining impeccable conditions throughout—ranging from pristine rooms to a spotless lobby. The modern design and tranquil atmosphere create a serene retreat for travelers, further complemented by the hotel's soundproofed rooms.
A crucial aspect of the positive guest experience is the staff's exceptional service and friendliness. Warm and attentive, the personnel consistently enhance the overall experience, demonstrating a high standard of professionalism. This dedication to excellent customer service leaves a lasting impression on guests.
In summary, the JW Marriott Hotel Mexico City Santa Fe is a superb choice for travelers seeking cleanliness, comfort, and attentive service in a well-situated locale. Its strategic location and outstanding staff contribute significantly to making each stay memorable and enjoyable.
Categories
5 Star
Pool
Outdoor Pool
Luxury
$
+3
Info
Summary of reviews
Krystal Satelite Maria Barbara is prominently recognized for its prime location in northern Mexico City, ideal for both business and leisure stays. Its close proximity to major shopping centers such as Mundo E and Plaza Satelite, along with nearby restaurants and services, makes it a popular choice among travelers. The hotel's accessibility and quiet environment, even near a busy highway, provide a peaceful retreat, although its distance from central tourist attractions in Mexico City might be a deterrent for some.
The hotel itself is generally well-received for its cleanliness, comfort and appealing aesthetic with facilities like an outdoor swimming pool adding to the positive experience. Guests frequently commend the friendly and attentive staff, who strive to enhance the overall stay. The comfortable beds and spacious rooms also contribute significantly to guest satisfaction.
While breakfast offerings receive mixed reviews, many guests praise the variety and quality of the buffet. Some, however, seek improvements in variety and organization, mentioning occasional crowding and service delays. Dinner experiences also fluctuate with many guests enjoying the delicious food, but some encountering inconsistencies in service and food quality.
Reviewers consistently appreciate the cleanliness of the hotel, noting well-maintained rooms and common areas, though some report occasional lapses in thoroughness. The hardworking housekeeping staff is often praised for their efforts in maintaining this standard.
The staff at Krystal Satelite Maria Barbara usually receive high marks for their friendliness and customer service with several instances of exceptional management attention. However, some guests have reported negative interactions, particularly with the reception and cleaning staff, highlighting a need for better training and consistency.
The hotel’s free Wi-Fi tends to work well in public areas but is frequently unreliable in guest rooms, impacting those needing a steady connection. Similarly, the pool receives mixed reviews, appreciated by some for its warmth and comfort, but often noted for maintenance issues and overcrowding.
Overall, Krystal Satelite Maria Barbara provides a clean, comfortable and convenient option for travelers, especially business visitors. Despite some areas needing improvement, the positive aspects, notably its location, staff friendliness and comfortable accommodations, make it a compelling choice for a stay in northern Mexico City.
The hotel itself is generally well-received for its cleanliness, comfort and appealing aesthetic with facilities like an outdoor swimming pool adding to the positive experience. Guests frequently commend the friendly and attentive staff, who strive to enhance the overall stay. The comfortable beds and spacious rooms also contribute significantly to guest satisfaction.
While breakfast offerings receive mixed reviews, many guests praise the variety and quality of the buffet. Some, however, seek improvements in variety and organization, mentioning occasional crowding and service delays. Dinner experiences also fluctuate with many guests enjoying the delicious food, but some encountering inconsistencies in service and food quality.
Reviewers consistently appreciate the cleanliness of the hotel, noting well-maintained rooms and common areas, though some report occasional lapses in thoroughness. The hardworking housekeeping staff is often praised for their efforts in maintaining this standard.
The staff at Krystal Satelite Maria Barbara usually receive high marks for their friendliness and customer service with several instances of exceptional management attention. However, some guests have reported negative interactions, particularly with the reception and cleaning staff, highlighting a need for better training and consistency.
The hotel’s free Wi-Fi tends to work well in public areas but is frequently unreliable in guest rooms, impacting those needing a steady connection. Similarly, the pool receives mixed reviews, appreciated by some for its warmth and comfort, but often noted for maintenance issues and overcrowding.
Overall, Krystal Satelite Maria Barbara provides a clean, comfortable and convenient option for travelers, especially business visitors. Despite some areas needing improvement, the positive aspects, notably its location, staff friendliness and comfortable accommodations, make it a compelling choice for a stay in northern Mexico City.
Categories
Outdoor Pool
5 Star
Pool
Outdoor Pool
$
+7
Info
Categories
5 Star
Pool
Outdoor Pool
Luxury
$
+5
Info
Summary of reviews
Orgánico Hotel Boutique in Tepoztlán is a highly recommended retreat for those seeking a serene escape into nature, offering spectacular views of the Tepozteco mountains. The hotel’s location is often celebrated for its tranquil environment, providing easy access to Tepoztlán's vibrant town center. Guests appreciate the harmonious blend of natural beauty and comfort, further enhanced by the friendly and attentive staff who contribute significantly to a positive atmosphere.
The culinary experience, while praised for its delicious dishes, has room for improvement, particularly regarding consistency and menu availability for meals. Breakfast offerings receive mixed reviews, with some enjoying the fresh elements, though others find the selection lacking, especially for the price. Dinner receives more consistent acclaim for flavor, yet service and communication issues have been noted.
Rooms offer a mixed experience, with some guests enjoying pleasant features such as terraces and balconies, though there are concerns over comfort and cleanliness, including issues with pests and outdated amenities. Cleanliness across the hotel receives commendations, although there are recurring comments about the pool's maintenance and the Wi-Fi's reliability. The unheated pool presents a challenge, with guests reporting cold water temperatures even in warmer months.
Families will find the hotel accommodating, appreciating its family-friendly nature and peaceful ambiance. Beds are a notable highlight, with many guest reviews praising their comfort and quality. However, the luxury vibes are somewhat tempered by the need for modern updates and clarity in pricing relative to other options in the area.
Overall, Orgánico Hotel Boutique Tepoztlán stands as a charming destination, ideal for families and those looking to disconnect, though certain areas such as room amenities, dining, pool maintenance, and Wi-Fi service could benefit from enhancements to meet higher boutique hotel standards.
The culinary experience, while praised for its delicious dishes, has room for improvement, particularly regarding consistency and menu availability for meals. Breakfast offerings receive mixed reviews, with some enjoying the fresh elements, though others find the selection lacking, especially for the price. Dinner receives more consistent acclaim for flavor, yet service and communication issues have been noted.
Rooms offer a mixed experience, with some guests enjoying pleasant features such as terraces and balconies, though there are concerns over comfort and cleanliness, including issues with pests and outdated amenities. Cleanliness across the hotel receives commendations, although there are recurring comments about the pool's maintenance and the Wi-Fi's reliability. The unheated pool presents a challenge, with guests reporting cold water temperatures even in warmer months.
Families will find the hotel accommodating, appreciating its family-friendly nature and peaceful ambiance. Beds are a notable highlight, with many guest reviews praising their comfort and quality. However, the luxury vibes are somewhat tempered by the need for modern updates and clarity in pricing relative to other options in the area.
Overall, Orgánico Hotel Boutique Tepoztlán stands as a charming destination, ideal for families and those looking to disconnect, though certain areas such as room amenities, dining, pool maintenance, and Wi-Fi service could benefit from enhancements to meet higher boutique hotel standards.
Categories
5 Star
Pool
Outdoor Pool
Luxury
Categories
2
Map