Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsTulip Inn Thionville Residences presents itself as a strategically located, budget-friendly choice for travelers, particularly those in transit or on business trips. Positioned conveniently next to the main highway, it provides easy access to destinations like Luxembourg and Metz and it's a short walk from downtown Thionville. While the immediate surroundings might lack charm and can be noisy, the rooms are generally quiet, emphasizing comfort and practicality over picturesque aesthetics.
Guests often highlight the cleanliness and spaciousness of the rooms, describing them as well-designed, clean and equipped with modern amenities. The presence of kitchenettes and large bathrooms adds to the convenience, making the accommodations suitable for both short and extended stays. Parking facilities are ample and secure with easy access to vehicles greatly appreciated by guests.
The hotel staff receive mixed feedback—many commend their friendliness and professionalism, particularly mentioning specific helpful staff members. However, some guests encountered issues with unfriendliness and language barriers, suggesting room for improvement in customer service.
Breakfast at the hotel tends to disappoint with many guests finding it minimal and lacking in variety. There are instances of a decent meal, but the overall sentiment leans towards needing improvement, both in terms of quality and variety. The dinner experience is more positive, especially with the well-regarded on-site Italian restaurant and the brasserie offering good food and lively atmospheres, despite occasional closures and limited nearby dining options.
WiFi connectivity appears inconsistent with some guests finding it functional, particularly on higher floors, while others face challenges with weak signals and complex connection methods. This inconsistency highlights an area that could benefit from improved reliability.
The property welcomes pets warmly, making it a suitable choice for travelers with dogs, who appreciate the pet-friendly services and amenities offered.
In summary, Tulip Inn Thionville Residences stands out for its strategic location, spacious and clean rooms and practical amenities, including ample parking and a pet-friendly policy. While there is significant appreciation for the efforts of the staff and the interesting dining options, improvements could be made in breakfast offerings, consistent WiFi connectivity and certain aspects of customer service to enhance the overall guest experience. Show more
Read review summaries for all categories
Categories
Dog Friendly Aparthotel
This aparthotel welcomes pets and accommodates them without extra charges. Pets are allowed in the rooms, ensuring a comfortable stay for pet owners. Each room features kitchen facilities.
Aparthotel with Parking
The Tulip Inn Residence offers parking facilities for guests. Its location in Thionville provides a comfortable stay with the added benefit of parking availability.
3-Star Aparthotel
Room Types
Guest Reviews
7.4
Good
Location
Tulip Inn Thionville Residences boasts an enviable location for travelers seeking convenient access. Positioned right next to the main highway, it serves as an ideal stopover for those journeying to destinations such as Luxembourg, Metz and southern France. The hotel's proximity to the motorway ensures easy accessibility and quick connections, making it a strategic choice for those passing through or on business trips.
Guests appreciate the proximity to downtown Thionville, which is within a 15-minute walk, allowing for easy exploration of the city center and its amenities. The nearby shopping centers and restaurants further enhance the convenience factor.
While the location is beneficial for travelers in transit, some reviews mention that finding the hotel entrance can be challenging and the immediate surroundings lack charm with the neighborhood described as non-cosy and lifeless. Noise from the adjacent highway is a common complaint, although many guests note that the rooms remain quiet despite the busy location.
Overall, Tulip Inn Thionville Residences offers a practical and well-situated option for travelers needing a comfortable stopover with easy highway access, though those seeking a more picturesque setting may find the venue less appealing.
Breakfast
The breakfast experience at Tulip Inn Thionville Residences appears to be highly variable with some guests finding it satisfactory while the majority express disappointment. There are positive remarks about the breakfast being very good at times with plenty of choices and good quality. However, many reviews describe it as basic, minimal and lacking in variety, often mentioning that it falls short of expectations.
A significant number of guests found the breakfast inconvenient as it had to be collected from an adjacent building or was served in paper bags due to Covid-19 policies. The contents of these bags were often described as pre-packaged, industrial and not fresh with many noting a lack of fruits, fresh sandwiches or hearty options.
The common complaints also include poor coffee quality, limited choices and items that were stale or dry. For some, the breakfast was considered too expensive for what was offered. Overall, while there are highlights of a decent meal, the consensus tends towards a disappointing and modest breakfast experience that could benefit from significant improvements.
Dinner
Tulip Inn Thionville Residences offers mixed experiences when it comes to dining. On the positive side, rooms are equipped with kitchens, allowing guests the convenience of preparing their own meals, which can be particularly handy given the limited nearby dining options. For those who prefer dining out, there is a well-regarded restaurant located within the hotel premises. This restaurant serves delicious Italian dishes and offers a good price-quality ratio, providing a delightful dining experience for guests. Additionally, the brasserie downstairs comes highly recommended, known for its excellent cuisine and lively Friday night entertainment.
However, there are some drawbacks. The hotel’s own restaurant has a history of being inconsistently available with several reports of it being unexpectedly closed, including on Sundays and for the breakfast buffet. This can be inconvenient for guests relying on the in-house dining options. Furthermore, there are very few restaurants in the immediate vicinity, making it challenging to find alternative dining spots. Despite these limitations, the presence of a Lidl nearby offers a practical solution for guests looking to supplement their meals with convenient and affordable options.
Rooms
Tulip Inn Thionville Residences is consistently praised for its notably spacious accommodations. Guests frequently highlight the large, well-designed rooms and studios, often referring to them as enormous or huge. Apartments are described as very comfortable with many appreciating the substantial bathrooms and well-equipped kitchenettes. Cleanliness is another key positive aspect mentioned repeatedly.
The rooms generally offer a quiet environment with good soundproofing, albeit some reviews note occasional noise when near the highway or parking areas. The convenient inclusion of modern amenities such as kitchenettes and refrigerators in the rooms is well-received. The hotel’s parking facilities are also appreciated for being ample and easily accessible.
Despite the overwhelmingly positive remarks on space and cleanliness, a few reviews mention the lack of coziness and minimal decoration in the rooms. Some guests also noted minor issues with noise insulation and maintenance.
Overall, if spacious, clean and well-equipped rooms are a priority, Tulip Inn Thionville Residences appears to be an excellent choice for both short and extended stays.
Beds
At Tulip Inn Thionville Residences, reviewers frequently highlight the beds as a commendable feature of their stay. Guests describe the beds as good, comfortable and even excellent with many noting the comfort and quality of the bedding. The phrases "super comfortable," "very comfortable," and "great" are often associated with the beds and the mattresses are praised for their comfort and spaciousness.
While the vast majority of guests found the beds to be comfortable, there were some issues raised. A few guests mentioned that the pillow was uncomfortable and the duvet was too thin for the season. Hard and uncomfortable beds were also noted by some, along with remarks that the pillows were too thin. However, these issues seemed to be less common compared to the overall positive feedback.
The double beds received particular mention for their comfort, though there were occasional comments about inconsistencies, such as beds being of different heights or made up of two single beds pushed together. Cleanliness was another recurring positive note with many guests appreciating the clean and tidy bedding.
On the downside, the sofa bed did not fare as well in reviews. It was frequently described as uncomfortable and not suitable for adults, although children seemed to find it acceptable. Despite these points, the general consensus indicates that guests can expect a comfortable and restful sleep at this property.
Cleanliness
Tulip Inn Thionville Residences generally receives high praise for its cleanliness across guest reviews. Many guests highlight the cleanliness of the apartments, noting them to be very clean, spacious and well-equipped. Clean, tidy and functional accommodations are recurrent points of satisfaction with numerous mentions of spotless rooms and meticulously maintained spaces.
The cleaning staff receive commendations for their effective work with some reviews specifically applauding their regular cleaning routines and friendly service. Many guests appreciated the regular replacement of towels and sheets, contributing to the overall maintenance of hygiene standards at the hotel.
However, a few reviews indicated occasional issues, such as isolated occurrences of dirty floors, unpleasant smells in some bathrooms and infrequent cleaning services. Some guests noted specific issues, such as stained sheets and burn marks, reflecting occasional lapses in thorough cleanliness inspection.
Despite these few negative instances, the general consensus suggests that Tulip Inn Thionville Residences maintains a high standard of cleanliness, contributing to a pleasant and comfortable stay for most of its guests.
Staff
The staff at Tulip Inn Thionville Residences receives mixed reviews from guests. Many guests commend the team for being very friendly, welcoming and professional. Positive comments highlight the helpful and responsive nature of the staff, noting that they provided all necessary information clearly and efficiently. Specific staff members, like Nadia and Ibrahim, are mentioned for their exceptional friendliness and professionalism. Guests have also appreciated the warm and pleasant welcome upon arrival with some describing the reception team as charming and attentive.
However, there are notable criticisms as well. Some guests encountered unfriendly and rude staff, particularly at the reception. Issues such as staff not speaking English well, long wait times for room check-in due to billing issues and minimal staff availability after 9 pm have been raised. A lack of organization and chaotic nature at the reception was also observed by some visitors. Overall, while many guests had positive interactions with the staff, others felt that there were significant areas for improvement, especially in customer service and language skills.
Wi-Fi
Guests have had mixed experiences with the WiFi at Tulip Inn Thionville Residences. While some found the internet connection to be good, particularly noting that it functions well on the second and third floors, others reported numerous issues. Common complaints include weak or nonexistent WiFi in certain rooms, complex connection methods and the inability to connect more than one device at a time. Some guests also faced challenges with internet connectivity on the television and found it impossible to access streaming services like Netflix. However, there is free WiFi available throughout the hotel and it worked fine for some in specific areas such as the reception or higher floors. Unfortunately, several guests experienced poor or completely non-functional WiFi in their rooms, indicating an inconsistent and unreliable service.
Parking
The parking situation at Tulip Inn Thionville Residences is generally positive, offering free and plentiful parking options. Guests appreciate the ease of parking with ample spaces available both in a large multi-storey garage and directly on the same floor as their rooms. The parking is conveniently located across from or under the hotel, making it easy for guests to access their vehicles. Additionally, secure and covered parking options add to the convenience with video monitoring ensuring safety for cars, trailers and even bicycles.
While some guests noted that the parking area can be labyrinthine and signage could be clearer, the majority found the parking facilities very practical and stress-free. Overall, the parking amenities at Tulip Inn Thionville Residences enhance the guest experience with straightforward, secure and accessible options.
3 Star
Tulip Inn Thionville Residences delivers an experience that meets the expectations of a three-star hotel. The property serves as a good choice for budget-conscious travelers, offering affordable rates without compromising on basic amenities. Guests appreciate the cleanliness and design, which align well with the hotel's star rating. The rooms are notably spacious and feature comfortable beds, enhancing the overall stay.
The staff, particularly Nadia, receive commendations for their friendliness and efficiency, contributing positively to the guest experience. The hotel offers standard equipment and facilities typical of a chain establishment, ensuring that essential needs are met.
However, some guests noted that the quality of the breakfast could be improved and the absence of an open restaurant was a slight drawback. Despite these minor issues, the hotel is highly recommended for its excellent value for money.
The overall sentiment indicates that while the hotel may not exceed three-star expectations, it provides a satisfactory stay at a reasonable price, making it a practical option for those seeking budget accommodation with reliable services.
Accessible
The Tulip Inn Thionville Residences has a range of features that make it accessible and convenient for travelers, notably its proximity to the highway which provides easy access. Guests highlighted that the hotel is easily accessible at any time after check-in with several reviews emphasizing the ease of access to the hotel and its rooms. The rooms are equipped with useful amenities, such as a kitchen stocked with cutlery, plates, a kettle, fridge, microwave and stove, although some noted the absence of a coffee maker.
However, some accessibility issues were mentioned, such as the entrance being challenging to find and floor access and entry being scattered. One review pointed out that a room intended for a disabled person was situated far from the elevator. Additionally, certain areas of the hotel, including the rooms, were noted to not be wheelchair accessible at all. Despite these drawbacks, the overall cleanliness of the hotel and its location near the motorway are positives frequently mentioned by guests. Some noise from the highway can be expected when the windows are open.
Dog Friendly
Tulip Inn Thionville Residences welcomes pets, making it an ideal choice for travelers with dogs. The hotel accommodates dogs without extra charges and pets are accepted in the rooms. Guests noted that the dog-friendly services and amenities ensured their dogs were comfortable with some mentioning their dogs slept well during their stay. The property is accessible and welcoming to pets with several guests appreciating the warm reception their dogs received. The hotel proves to be a reliable option for those traveling with one or more pets, providing adequate facilities and services to ensure a pleasant stay for both owners and their furry companions.
No, Tulip Inn Thionville Residences doesn't have any pool.
No, a spa isn't available at Tulip Inn Thionville Residences.
Yes, Tulip Inn Thionville Residences welcomes dogs.
Yes, parking facilities are available at Tulip Inn Thionville Residences.
No, Tulip Inn Thionville Residences doesn't have a gym.