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Summary of reviewsThe Hilton Garden Inn Toronto/Markham is consistently praised for its prime location, offering guests convenient access to key highways and public transportation. The surrounding area is rich in dining options and shopping opportunities, making it an ideal spot for visitors attending conferences or enjoying leisure activities. The hotel blends affordability with comfort, complemented by a helpful staff, enhancing the overall guest experience.
Breakfast at the hotel is marked by commendable service, particularly by staff members like Debbie and Dianna, whose friendliness elevates the dining experience. While the breakfast menu could benefit from greater variety, guests appreciate the good value for money and availability of complimentary coffee, making the morning meal satisfying.
Guests frequently praise the spacious and clean rooms, equipped with modern amenities. Comfortable beds and tidily maintained environments contribute to a relaxing atmosphere. The cleanliness of the hotel extends to common areas, creating an inviting and peaceful setting for visitors.
The staff stands out for their professionalism and hospitality, often going the extra mile to ensure a welcoming stay. Their friendliness and efficiency play a crucial role in enhancing the overall experience, leaving a positive impression on guests.
Leisure facilities, including a pool and fitness center, are appreciated for their refreshing and well-maintained environments. However, guests are advised to check availability due to occasional maintenance. The parking experience is notably convenient with ample free parking, adding to the easy accessibility for those traveling by car.
The beds receive commendation for their comfort, contributing to a restful night's sleep, although minor adjustments might enhance some guests' experiences further. Overall, Hilton Garden Inn Toronto/Markham offers a harmonious blend of comfort, convenience, and attentive service, making it a favored choice for travelers. Show more
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Hotel near Ski Resorts
Located in Thornhill, this hotel is approximately 5 km away from Uplands Golf & Ski Club, offering convenient access to winter sports. It also provides amenities such as on-site EV charging and allows pets, catering to travelers with specific needs.
Family Friendly Hotel
Hilton Garden Inn hotels typically offer amenities suitable for families, such as a pool, on-site dining, and comfortable rooms. Its consistent quality makes it a reliable choice for families.
Business Hotel
The Hilton Garden Inn offers standard business amenities. It provides a reliable option for business travelers needing essential services.
Hotel with Parking
Guests at this hotel benefit from complimentary self-parking on-site. The hotel also provides the convenience of electric vehicle charging stations and outdoor parking.
Accessible Hotel
This hotel is included in the list of accessible hotels in York, Ontario, based on available information.
Hotel with Gym
The hotel is equipped with a fitness center. It provides guests with the opportunity to exercise during their stay.
3-Star Hotel
This hotel offers comfortable rooms with modern amenities, including an on-site restaurant and a fitness center. It caters to both business and leisure travelers.
Hotel with Indoor Pool
This hotel features an indoor saltwater pool and whirlpool.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Heated Pool
Room Types
Queen Room with Two Queen BedsThis room offers a cable TV and a work desk. A microwave, fridge and coffee maker are also included.
King RoomThis room features modern bedding, an ergonomic Herman Miller work chair, and a 32-inch flat-screen TV with pay movies. A microwave, fridge and coffee maker are included.
One-Bedroom King SuiteThis spacious suite features a separate living area with a 32-inch flat-screen TV and an ergonomic Herman Miller work chair. A microwave, fridge and coffee maker are included.
Queen RoomThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. The unit has 1 bed.
Queen Room with Roll-In Shower - Mobility Access/Non-SmokingThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. This double room features a safe deposit box and a flat-screen TV with cable channels. The unit offers 1 bed.
Guest Reviews
8.0
Very Good
Location
Hilton Garden Inn Toronto/Markham boasts a prime location that is highly appreciated by guests. Nestled in a vibrant area with easy access to multiple highways, including 404, 407, and 7, it serves as a convenient hub for those traveling to downtown Toronto or exploring Markham itself. Its proximity to public transportation further enhances the accessibility of this property. The hotel area is rich with dining options, featuring an array of diverse restaurants like the Congee Queen and Myeongdong Kalguksu, making it a perfect spot for food lovers seeking Asian cuisine and other international tastes. Guests find this locality particularly advantageous, whether they're attending conferences or enjoying leisure activities, as it places them within walking distance of many amenities. Additionally, the vicinity offers various shopping opportunities, including First Markham Place, providing an all-encompassing experience for visitors. With its affordable pricing and helpful staff complementing the prime location, the hotel provides a harmonious blend of comfort and convenience for travelers.
Breakfast
The breakfast experience at the Hilton Garden Inn Toronto/Markham is marked by commendable service and satisfying food offerings. Guests frequently highlight the exceptional service provided by waitresses like Debbie and Dianna, who garner praise for their friendliness and efficiency. The hospitality of the breakfast staff significantly enhances the dining experience, with several reviews noting that the servers make guests feel welcome and attended to.
In terms of food, the breakfast is generally described as good, with some reviews mentioning excellent well-cooked meals and reasonable pricing. While there are positive comments about the taste and preparation of the breakfast, there is a recurring note on the limited variety of breakfast items. This suggests a scope for improvement in expanding the menu options to satisfy diverse preferences.
The availability of complimentary coffee in the large hall is seen as a plus, adding to the overall value of the breakfast experience. Although breakfast is not included in some guests' stays, many feel that the cost reflects good value for money.
In summary, while there could be more variety in the breakfast options, the attentive and amiable service from the staff members like Debbie and Dianna significantly enhance the overall breakfast experience at the Hilton Garden Inn Toronto/Markham.
Rooms
The Hilton Garden Inn Toronto/Markham is highly praised for its remarkable rooms, consistently highlighted for their spaciousness and cleanliness. Guests frequently note the size of the rooms, which provides ample space and comfort, creating a relaxing atmosphere for travelers. The beds are often described as very comfortable, ensuring a good night's sleep. In addition to the inviting accommodation, the hotel is recognized for its cleanliness and modern amenities, providing a well-equipped and tidy environment that enhances the overall guest experience. Visitors also appreciate the professional and helpful staff, who contribute to the welcoming feel of the hotel. With uncomplicated parking and a nicely maintained lobby, the hotel doesn't just focus on functionality but also on aesthetics. Overall, the Hilton Garden Inn Toronto/Markham offers a pleasant and comfortable stay with thoughtfully designed rooms that cater well to the needs of its guests.
Beds
The beds at the Hilton Garden Inn Toronto/Markham generally receive positive feedback for their comfort. Many guests appreciated the comfortable beds and found them perfect for a good night's sleep, with several reviews noting that the pillows and bedding added to the overall satisfaction. While a few reviews suggested improvements or replacements for mattresses that were either too soft or uncomfortable, most guests felt their needs were well met in this regard. Alongside modern amenities like a contemporary bathroom, the beds' comfort stands out as a highlight for many visitors staying at the hotel.
Cleanliness
Hilton Garden Inn Toronto/Markham excels in providing a consistently clean and spacious environment for its guests. Visitors often highlight the modern and well-maintained nature of the hotel, noting that both the rooms and common areas are kept in excellent condition. Guests appreciate the comfortable and roomy accommodations, frequently mentioning the cleanliness and tidiness of both the rooms and bathrooms. The hotel's peaceful atmosphere is also a common theme, making it an inviting place for a restful stay. Despite some comments about additional charges and amenities, the helpfulness and friendliness of the staff leave a positive impression on guests. Overall, the hotel's commitment to cleanliness and comfort stands out, making it a favored choice for travelers seeking a pleasant stay.
Staff
At the Hilton Garden Inn Toronto/Markham, the staff consistently leaves a lasting positive impression on guests with their exceptional service. Described as professional, helpful, and considerate, the staff goes above and beyond to ensure a welcoming experience. Guests frequently highlight the friendliness and accommodating nature of the entire team, from the front desk to the dining room staff, offering smiles and warm greetings. The hotel staff has a knack for providing speedy and efficient service, especially in the restaurant, where guests have praised specific servers for their kindness and professionalism.
The hospitality extends to all hours, with overnight house staff and breakfast waiters receiving commendations for their attentive service. Guests appreciate the team's willingness to assist with any requests, including room changes when needed. The dedication to customer service stands out as a hallmark of the Hilton Garden Inn Toronto/Markham, contributing to an inviting and pleasant stay for travelers. Overall, the staff's consistent friendliness and helpful nature play a crucial role in enhancing the overall guest experience at this hotel.
Pool
Visitors to the Hilton Garden Inn Toronto/Markham often appreciate its leisure facilities, particularly the pool, which is described as a refreshing spot to unwind after a busy day of activities like visiting the zoo. The changing rooms, fitness center, and pool area receive praise for being updated and spotless, creating a welcoming environment for guests looking to relax. However, guests should be aware that the pool and fitness center occasionally undergo maintenance or renovations, which can be disappointing if not communicated before arrival. Furthermore, some reviews mention issues like cold water and cleanliness concerns, indicating variability in the pool experience. Visitors seeking to enjoy swimming during their stay might consider checking ahead to ensure the facilities are fully operational and meet their personal standards.
Parking
The Hilton Garden Inn Toronto/Markham offers guests a convenient parking experience, often highlighted positively in reviews. The hotel provides ample free parking, making it easy for visitors to find a spot without any hassle. Guests appreciate the spacious parking availability, which is plentiful in a quiet neighborhood, ensuring a peaceful environment. While indoor parking isn't available, the ease and accessibility of the free outdoor parking are frequently commended, adding to the overall convenience for those traveling by car.
Yes, Hilton Garden Inn Toronto/Markham has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Hilton Garden Inn Toronto/Markham.
Yes, Hilton Garden Inn Toronto/Markham welcomes dogs.
Yes, parking facilities are available at Hilton Garden Inn Toronto/Markham.