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Summary of reviewsPrince Arthur Waterfront Hotel & Suites stands out as a welcoming destination in Thunder Bay, praised primarily for its prime waterfront location that offers stunning views of Lake Superior and the iconic Sleeping Giant. The hotel's proximity to key attractions such as Marina Park and the downtown area brimming with restaurants and shops adds to its appeal for those exploring the urban and natural beauty of the area. Guests appreciate the combination of historical charm and modern comfort, with spacious rooms that often feature breathtaking vistas.
The breakfast experience is notably positive, with guests commending the quality and taste of meals, efficient service, and the attentive staff in the clean on-site restaurant. Cleanliness is a consistent highlight, with guests describing their accommodations as well-maintained, comfortable, and equipped with necessary amenities. The staff across all areas of the hotel receive high praise for their friendliness and dedication to enhancing the guest experience, ensuring visitors feel valued and cared for.
The pool area is an enjoyable feature, offering families a great space for fun with the bonus of private swim sessions and the scenic view of the Sleeping Giant. The pet-friendly atmosphere of the hotel adds to its charm, accommodating guests traveling with animals and making it an ideal choice for those exploring Thunder Bay with furry companions.
Parking facilities are generally appreciated for security and convenience, despite occasional concerns over space constraints. Business travelers find the hotel to be a practical, budget-friendly option with efficient processes and accommodating staff who are responsive to specific needs. While some guests note areas needing updates, such as room furnishings and bed comfort, the overall sentiment remains largely positive, highlighting the hotel's commitment to providing a clean, comfortable, and memorable experience for visitors. Show more
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Categories
Dog Friendly Hotel
This hotel is pet-friendly.
Hotel with Parking
This hotel offers free parking. It is a waterfront hotel and suites.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Heated Pool
Room Types
Double Room with Two Double Beds - Lake ViewIncludes a fridge and coffee-making facilities.
Please note that children under 14 years stay free of charge in this room type when using existing beds.
Junior SuiteThis suite provides a separate bedroom and includes a fridge, microwave and coffee-making facilities.
Please note that children under 14 years stay free of charge in this room type when using existing beds.
Executive SuiteThis suite provides a separate bedroom and seating area and includes a fridge, microwave and coffee-making facilities.
Please note that children under 14 years stay free of charge in this room type when using existing beds.
Suite with Spa BathThis suite features French doors that open up to the 2-person spa bath, a fridge and coffee-making facilities.
Double Room with Two Double Beds - City ViewThe spacious double room features a coffee machine, a wardrobe, as well as a private bathroom boasting a bath and a hairdryer. This double room provides a carpeted floor, a TV with cable channels and city views. The unit has 2 beds.
Guest Reviews
6.1
Rated
Location
Nestled along the picturesque waterfront, the Prince Arthur Waterfront Hotel & Suites boasts a prime location in Thunder Bay, offering guests stunning views of Lake Superior and the iconic Sleeping Giant. The hotel's setting provides easy access to a myriad of attractions, including Marina Park and the bustling downtown area, rich with restaurants, cafes, and shops. Guests appreciate the convenience of being within walking distance to dining options, the casino, and local marketplaces. The hotel's spacious rooms, many of which provide breathtaking views of the harbor, complement the historical charm of the building, enticing guests who appreciate architecture and history. Despite its slightly dated exterior, the hotel's location and views make it a desirable choice for visitors looking to explore the area's natural beauty and vibrant urban life. With serene walking paths and easy access to the water, the location is ideal for those seeking both relaxation and adventure in Thunder Bay.
Breakfast
The breakfast experience at Prince Arthur Waterfront Hotel & Suites is generally well-received, with many guests praising the quality and efficiency of the service. The hotel restaurant receives favorable mentions, with a special nod to its clean environment and attentive staff, such as waitress Michelle, who made the dining experience pleasurable. Guests frequently highlight the exceptional taste, noting the breakfast as excellent, fabulous, and even amazing. The convenience of the on-site restaurant adds to the positive feedback, offering a practical start to the day. Some reviews reflect satisfaction with the variety and taste, mentioning specific items like a delicious breakfast buffet and the chance to sample local treats. However, there are occasional remarks regarding the absence of an included breakfast in the room rate and limited breakfast choices. While some guests noted the additional cost for certain breakfast items, the overall sentiment leans toward a satisfying and enjoyable breakfast experience.
Rooms
Prince Arthur Waterfront Hotel & Suites offers a delightful experience for travelers seeking spacious accommodations coupled with stunning views. Guests frequently praise the hotel for its large and clean rooms, which often provide panoramic vistas of the Sleeping Giant, the harbor, and the marina. Many find the hotel’s waterfront location ideal for picturesque walks and easy access to nearby attractions. The spacious suites receive commendation for high ceilings and amenities like the jacuzzi tubs, providing comfort and relaxation. The classic charm of the rooms resonates with some visitors, as do the clean facilities and comfortable beds. Friendly staff contribute positively to the guest experience, ensuring a welcoming environment. Though there are occasional mentions of worn-out features and a need for some updates, the overall feedback highlights the tranquility and generosity of space as standout aspects, making it a pleasant choice for those visiting the area.
Beds
The beds at Prince Arthur Waterfront Hotel & Suites receive mixed reviews, with most guests finding them comfortable and highlighting the quality of linens. Many guests describe the beds as very comfortable, contributing to a pleasant stay, and some also commend the spaciousness and cleanliness of the rooms. There are mentions of updated bathrooms and additional amenities like working air conditioning and hot showers enhancing the overall experience. Although there are a few comments about overly firm and uncomfortable beds, these appear to be exceptions rather than the rule. Overall, the majority of guests appear to have enjoyed the comfort provided by the beds, making it a noteworthy aspect of their stay.
Cleanliness
Prince Arthur Waterfront Hotel & Suites showcases a blend of historical charm and modern comfort, with cleanliness seeming to be a key attribute across its accommodations. Despite its age, many guests appreciate the well-maintained environment, noting that both rooms and common areas of the hotel are clean and inviting. Guests have frequently described their rooms as clean and comfortable, often highlighting the satisfactory upkeep by the housecleaning staff.
Though the property exudes an old-world nostalgia, it consistently receives praise for its cleanliness, including updated bathrooms and fresh linens. The staff is generally considered friendly and accommodating, ensuring that guest needs are met with attention to cleanliness even during mid-stay. Some reviews mention spacious rooms that are neat, and the hotel itself is perceived as well maintained, offering good value for its location. Guests frequently comment on the spectacular views of the lake and mountains, which complement the serene and tidy atmosphere.
While a few reviews point out areas needing improvement, such as outdated furnishings or the occasional issue of smoke odor, the overall impression is positive, emphasizing a clean and comfortable experience. The hotel's commitment to cleanliness ensures a pleasant stay for many visitors.
Staff
The staff at Prince Arthur Waterfront Hotel & Suites consistently receives high praise for their amiable and accommodating nature. Guests frequently note the friendliness and warmth of the staff, creating a welcoming atmosphere throughout their stay. The front desk personnel, in particular, are highlighted for their professionalism and willingness to assist, even in challenging situations. Many visitors appreciate the staff's helpfulness in addressing concerns and providing useful information, such as directions or facilitating room upgrades. The hotel's security staff also earns commendation for their visible presence and reassuring demeanor, ensuring guests feel safe during their visit.
Dining facilities maintain the high standard set by the staff, with restaurant employees receiving compliments for their pleasant service. Anecdotes of staff going above and beyond, such as promptly providing requested amenities or sharing the hotel’s history, further underscore their dedication to guest satisfaction.
Despite a few minor hiccups reported, the consensus is that the hotel's real standout feature is its exceptional team, who tirelessly work to enhance the guest experience, making them feel cared for and valued during their stay.
Pool
The pool area at Prince Arthur Waterfront Hotel & Suites receives a lot of positive attention from guests, particularly families with children. The pool is described as great, with the perfect depth and a warm temperature that delights kids and adults alike. Guests appreciated being able to book private swim sessions during their stay, allowing for an exclusive and personalized experience. The presence of a sauna and an operational hot tub adds to the enjoyment of the pool area, although there are mixed reviews about its consistent availability. Some guests highlight the impressive view of the Sleeping Giant from the pool area, which adds a scenic touch to their experience. Overall, despite some concerns about hot tub availability, the pool remains a highlight for visitors seeking relaxation or fun during their stay.
Parking
Guests of the Prince Arthur Waterfront Hotel & Suites generally appreciate the secure and convenient parking solutions provided. Many reviews highlight the presence of security guards patrolling the parking lot, ensuring a safe environment for vehicles. Complimentary parking adds to the convenience, with users noting easy access and proximity to the hotel's entrance and nearby restaurants. Despite some reports of tight or limited parking spaces, efforts seem to have been made to improve these aspects significantly. The parking lot's ability to accommodate larger vehicles, like U-Haul trucks, is another favorable mention. However, a few guests noted the presence of homeless people and garbage in the area. Overall, the parking experience is generally positive with robust security features making guests feel reassured.
Business
The Prince Arthur Waterfront Hotel & Suites is noted as a practical choice for business travelers due to its excellent location, which is conveniently situated for those attending to professional matters. Guests consistently mention the hotel as offering good value for the money, providing services that meet the expectations of budget-conscious travelers. The staff at the hotel receive praise for their kindness and helpfulness, especially when it comes to accommodating guests with specific needs, such as adjusting check-out times for meetings. The efficiency of the check-in and check-out processes adds to the overall positive experience, with guests highlighting the smoothness of these procedures. While restaurant options may be limited at times due to bus tour groups, the overall service quality is regarded as excellent, fitting the needs of those visiting for business purposes.
Dog Friendly
Prince Arthur Waterfront Hotel & Suites is a welcoming destination for travelers with pets, offering a pet-friendly atmosphere that enhances the overall experience for guests with furry companions. Guests consistently highlight the friendly and accommodating staff, who go out of their way to ensure a comfortable stay for both humans and pets. The hotel boasts comfortable accommodations that cater specifically to those traveling with dogs, and the proximity to the water adds to the enjoyment of staying there with pets. While there is an additional fee for bringing dogs, guests appreciate the ability to safely travel with their pets, be it dogs or even cats, ensuring that their four-legged friends are well taken care of. Alongside its pet-friendly credentials, the hotel is also noted for being welcoming to motorcycle enthusiasts, providing a versatile and inclusive experience for all types of travelers.
Yes, Prince Arthur Waterfront Hotel & Suites has pool(s) that belong to one or more of the following categories: Heated Pool.
Yes, a spa is available at Prince Arthur Waterfront Hotel & Suites.
Yes, Prince Arthur Waterfront Hotel & Suites welcomes dogs.
Yes, parking facilities are available at Prince Arthur Waterfront Hotel & Suites.
Yes, Prince Arthur Waterfront Hotel & Suites has a gym.