Valhalla Hotel & Conference Centre
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsValhalla Hotel & Conference Centre enjoys a prime location with close proximity to the airport, making it convenient for air travelers with its free shuttle service and easy access to major highways. The surrounding area features numerous amenities such as stores, restaurants and a dog park, offering both convenience and a touch of quiet being slightly away from main roads. Guests find this a favorable base for exploring Thunder Bay.
The hotel's breakfast receives mixed reviews. Many guests enjoy the tasty and varied à la carte options with room service as a convenient perk. However, the absence of a complimentary breakfast and the high prices of breakfast items have been points of contention. While the breakfast quality is praised, some guests feel it does not provide good value for money.
The onsite restaurant boasts a clean and pleasant atmosphere with friendly and accommodating staff. Guests often enjoy the quality of the food and the local dishes available. Nonetheless, the menu's limited variety and high prices detract from the overall dining experience with some meals failing to meet guests' expectations.
Rooms at the Valhalla Hotel & Conference Centre generally receive positive feedback for their cleanliness, modern decor and spaciousness. Renovated rooms are particularly appreciated for their fresh feel and new furnishings. However, some inconsistencies in cleanliness and maintenance issues like broken fixtures diminish the experience for a few guests. The hotel's pet-friendly policy and proximity to the airport are additional pluses.
Cleanliness throughout the hotel features mixed comments. While individual guest rooms are often clean and modern, common areas such as hallways and lobbies receive criticism for being untidy. The exterior grounds, including the parking lot, also need better maintenance to improve the overall guest experience.
The staff at Valhalla Hotel & Conference Centre is frequently commended for their friendliness, helpfulness and efficiency. Many guests highlight the exceptional service from the reception and restaurant teams, enhancing their stays. However, sporadic instances of unwelcoming or inattentive service at the front desk indicate some room for improvement.
The hotel's WiFi service is highly praised in common areas but noted to be inconsistent in other parts of the property. Issues like frequent disconnections and weak signals are mentioned, though the privacy protection efforts are appreciated.
The hotel's pool generally receives high marks for being warm and clean, providing a relaxing spot for guests. However, intermittent operational disruptions and maintenance issues like a broken jacuzzi and lack of towels can affect the experience. Families often find the hotel accommodating with amenities like the indoor pool appealing to children, despite occasional noise disturbances in the hallways.
Beds at the Valhalla Hotel & Conference Centre are highlighted for their exceptional comfort with guests frequently noting having a restful and peaceful sleep. Both queen and king options are appreciated for their coziness and clean bedding, enhancing the overall room experience.
As a three-star establishment, Valhalla Hotel & Conference Centre meets basic expectations but could benefit from renovations to update its appearance and enhance overall guest satisfaction. Business travelers find the hotel's facilities adequate with its conference rooms and business center adding to the convenience.
However, the jacuzzi and hot tub facilities consistently receive negative feedback for being non-operational, which may disappoint guests looking for these amenities. Overall, while the Valhalla Hotel & Conference Centre provides a generally pleasant experience with comfortable accommodations and friendly staff, improvements in specific areas could significantly enhance the overall guest experience.
Categories
The hotel's breakfast receives mixed reviews. Many guests enjoy the tasty and varied à la carte options with room service as a convenient perk. However, the absence of a complimentary breakfast and the high prices of breakfast items have been points of contention. While the breakfast quality is praised, some guests feel it does not provide good value for money.
The onsite restaurant boasts a clean and pleasant atmosphere with friendly and accommodating staff. Guests often enjoy the quality of the food and the local dishes available. Nonetheless, the menu's limited variety and high prices detract from the overall dining experience with some meals failing to meet guests' expectations.
Rooms at the Valhalla Hotel & Conference Centre generally receive positive feedback for their cleanliness, modern decor and spaciousness. Renovated rooms are particularly appreciated for their fresh feel and new furnishings. However, some inconsistencies in cleanliness and maintenance issues like broken fixtures diminish the experience for a few guests. The hotel's pet-friendly policy and proximity to the airport are additional pluses.
Cleanliness throughout the hotel features mixed comments. While individual guest rooms are often clean and modern, common areas such as hallways and lobbies receive criticism for being untidy. The exterior grounds, including the parking lot, also need better maintenance to improve the overall guest experience.
The staff at Valhalla Hotel & Conference Centre is frequently commended for their friendliness, helpfulness and efficiency. Many guests highlight the exceptional service from the reception and restaurant teams, enhancing their stays. However, sporadic instances of unwelcoming or inattentive service at the front desk indicate some room for improvement.
The hotel's WiFi service is highly praised in common areas but noted to be inconsistent in other parts of the property. Issues like frequent disconnections and weak signals are mentioned, though the privacy protection efforts are appreciated.
The hotel's pool generally receives high marks for being warm and clean, providing a relaxing spot for guests. However, intermittent operational disruptions and maintenance issues like a broken jacuzzi and lack of towels can affect the experience. Families often find the hotel accommodating with amenities like the indoor pool appealing to children, despite occasional noise disturbances in the hallways.
Beds at the Valhalla Hotel & Conference Centre are highlighted for their exceptional comfort with guests frequently noting having a restful and peaceful sleep. Both queen and king options are appreciated for their coziness and clean bedding, enhancing the overall room experience.
As a three-star establishment, Valhalla Hotel & Conference Centre meets basic expectations but could benefit from renovations to update its appearance and enhance overall guest satisfaction. Business travelers find the hotel's facilities adequate with its conference rooms and business center adding to the convenience.
However, the jacuzzi and hot tub facilities consistently receive negative feedback for being non-operational, which may disappoint guests looking for these amenities. Overall, while the Valhalla Hotel & Conference Centre provides a generally pleasant experience with comfortable accommodations and friendly staff, improvements in specific areas could significantly enhance the overall guest experience.
Dog Friendly Hotel
This hotel welcomes pets for a fee of $15 per day, allowing a maximum of two pets per room, with a maximum dog size of 100 pounds. Pet-friendly rooms are conveniently located on the first and second floors, with plenty of green space and walking paths for pets to explore.
3-Star Hotel
The hotel is near Thunder Bay International Airport and features two on-site restaurants, a lounge, and a fitness center. It offers a complimentary airport shuttle service. Some rooms have been renovated, offering modern decor.
Hotel with EV Charging Stations
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel near Golf Courses
Hotel near Ski Resorts
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Indoor Pool
Guest Reviews
Valhalla Hotel & Conference Centre boasts a prime location that many guests find highly convenient. Situated very close to the airport, it offers easy access for those traveling by air and even features a free shuttle service. Besides its proximity to the airport, the hotel is centrally located with easy access to major highways, making it an ideal spot for travelers looking to explore Thunder Bay and its surroundings without hassle.
Guests appreciate the nearby amenities, including stores, restaurants, grocery stores, gas stations and even a dog park, all within walking distance. The hotel is also near other essential facilities and shopping malls. The location combines the convenience of quick access to necessary services with the quietness of being slightly tucked off the main roads.
For travelers concerned about logistics, the Valhalla Hotel offers great accessibility, whether for a short stopover, an extended stay or as a convenient base for exploring the city. The combination of a modern facility, helpful staff and easy navigation makes it a favored choice among visitors.
The breakfast experience at Valhalla Hotel & Conference Centre seems to be a mixed bag according to guest reviews. Many guests praised the breakfast for its delicious taste and abundant à la carte options. Several noted the sleek, modern design of the dining area and appreciated the convenience of having room service available, including having breakfast brought to their room.
However, a notable number of guests expressed disappointment that breakfast was not included in the room price, especially considering the cost of the stay. There were concerns about the high prices of breakfast items in the restaurant with descriptions of an average meal costing almost $50. The slow service also drew criticism with some waiting up to 45 minutes for their meals, despite the restaurant not being fully occupied.
The breakfast offerings included both buffet and simple à la carte options, but some guests felt the spread lacked variety and wished for additional options, especially for seniors and those needing dairy-free choices. There were also remarks about a lack of a complimentary continental breakfast, a feature guests missed when comparing to other accommodations across Canada.
Overall, while the quality and taste of the breakfast were generally well-received, the lack of inclusion and perceived high cost left some guests feeling the breakfast did not offer good value for money.
Valhalla Hotel & Conference Centre offers a mixed dining experience at its onsite restaurant. Guests frequently praise the restaurant for its clean and pleasant atmosphere. The service is often highlighted as impeccable with friendly and accommodating staff. Many have enjoyed delicious and superb food, noting particular mention of local options and a nicely updated setting.
However, several reviews point out that the restaurant's menu can feel somewhat limited and underwhelming with some variety needed in meals and desserts. The quality of food receives mixed feedback; while some diners found their meals to be very good, others described them as mediocre and overpriced. Instances of poorly cooked or unappetizing dishes like a frozen hamburger and cheap fish have been noted.
Price is a recurring concern with many guests commenting on the high costs relative to the quality and variety of the offerings. The bar also appears to be in need of updating with mentions of torn chairs and reduced operating hours.
In summary, while the restaurant at Valhalla Hotel & Conference Centre provides a generally good dining experience with commendable service and some tasty dishes, it suffers from inconsistency in food quality and value for money, paired with a somewhat limited and overpriced menu.
Valhalla Hotel & Conference Centre offers a mix of newly renovated and spacious rooms that are generally quite comfortable. Most rooms are lauded for their cleanliness, modern decor and ample space, boasting features such as comfy beds, big screen TVs and basic amenities like fridges and microwaves. Guests appreciate the ease of access to rooms and the helpful, friendly staff. The renovated rooms, in particular, have a fresh feel and appeal with their modern touches and new furnishings.
However, not all reviews are glowing. Some guests encountered cleanliness issues with a few rooms not meeting expected standards. Certain rooms had maintenance issues like broken lamps and taps, non-functional toilets and poor lighting. Despite these drawbacks, most rooms met guests' expectations for comfort and space, providing a pleasant stay overall. The hotel is also commended for its pet-friendly options and convenient location close to the airport.
Valhalla Hotel & Conference Centre boasts a reputation for exceptionally comfortable beds, frequently celebrated by guests for their comfort and coziness. Reviews highlight both queen and king bed options as particularly inviting with many noting the pristine and clean conditions of the bedding. The mattresses are described as super comfortable and guests consistently mention a peaceful, quiet environment conducive to a good night’s sleep. The pillows also receive positive remarks, noted for their softness and comfort.
However, a couple of reviews mention that the bedding could be thicker with some finding the bed coverings thin. Despite this, the general consensus is overwhelmingly positive with many guests stating they slept well and appreciated the clean and modern rooms. The presence of comfortable seating and good lighting further enhances the relaxing ambiance of the rooms. Overall, guests can expect a restful and comfortable stay at the Valhalla Hotel & Conference Centre with beds that make sleeping a pleasure.
Valhalla Hotel & Conference Centre has garnered mixed reviews regarding its cleanliness with notable appreciation for the upkeep of individual guest rooms juxtaposed against concerns about common areas. Guests frequently highlight the cleanliness of the rooms, describing them as very clean, modern and updated. The housekeeping service receives accolades for regular cleaning, ensuring rooms are refreshed daily and beds are well-made. These aspects contribute to an overall positive room experience.
However, the same cannot be said for other parts of the hotel. There are numerous reports of dirty hallways with carpets that need attention, floors that are dirty and sticky and general lack of cleanliness in the lobby area. The exterior grounds, including the parking lot and courtyard, reportedly suffer from litter and cigarette butts, which detracts from the hotel's appearance. Some guests also noted specific maintenance issues such as a slow or malfunctioning elevator and non-functional amenities like the fitness center and whirlpool, which could benefit from swift addressing.
While the hotel is under renovation, contributing to some dust and debris, these efforts do not seem to sufficiently address the concerns regarding cleanliness in shared spaces. In summary, while the guest rooms at Valhalla Hotel & Conference Centre often impress with their cleanliness and modern updates, a marked improvement is needed in the cleanliness and maintenance of the hotel's common areas and facilities to ensure a more uniformly pleasant experience for all visitors.
Visitors to the Valhalla Hotel & Conference Centre frequently praise the staff for their friendliness, accommodation and helpfulness. Guests often describe the staff as amazing, great and efficient and many appreciate the warm, inviting atmosphere created by the employees. A significant number of reviews highlight the exceptional service provided by the reception and front desk teams, who frequently go above and beyond to ensure a smooth check-in process and address any room issues promptly.
Marylin at Reception and Chelsey from Skal restaurant receive special mentions for their outstanding service and accommodating nature. In the restaurant and bar, the staff is noted for being super friendly and helpful, contributing to a pleasant dining experience.
Despite these positive reviews, there are occasional complaints about specific instances of rudeness or inefficiency, particularly at the front desk. Some guests have found the front desk staff to be unwelcoming or inattentive with mentions of huddling over computers and slow service. There are also mentions that some members of the staff could benefit from additional training.
Overall, the reviews emphasize a generally positive experience with the staff at Valhalla Hotel & Conference Centre, highlighting their politeness, cheerfulness and helpfulness as standout qualities that significantly enhance the guest experience.
The Valhalla Hotel & Conference Centre receives mixed feedback regarding its WiFi. Guests appreciate the strong and fast WiFi available in the reception area, yet experience issues with connectivity in other parts of the hotel, particularly on the 3rd floor. Some visitors note that the WiFi frequently disconnects and can be weak with occasional complete downtimes. There's also concern about the internet connection's reliability for specific uses such as gaming. Despite these challenges, the hotel's attention to privacy protection for customers stands out positively.
The Valhalla Hotel & Conference Centre boasts a nice, big pool that is praised for being warm and clean. Guests appreciated that the pool was not crowded and found the temperature to be just right, making it a nice spot to swim in. The pool area generally looked good with clean towels available from the concierge, contributing to an overall pleasant experience. However, there were several disruptions mentioned by guests, including periods when the pool was not operational due to renovations, cleaning issues or being closed unexpectedly. Additionally, some cited inconveniences such as missing towels, a broken jacuzzi and noise from kids playing. Despite these issues, on days the pool was open and well-maintained, it provided a comfortable and enjoyable experience.
Valhalla Hotel & Conference Centre has garnered positive feedback from guests regarding its suitability for families and children. The hotel's family-friendly environment is evident, as many visitors have highlighted the enjoyable time their kids had during their stay. Notably, the indoor pool seems to be a hit amongst children. Though some mentioned the presence of kids running and shouting in the hallways, the overall impression is that the hotel provides a vibrant and accommodating atmosphere for young visitors. The nice rooms and general family-friendly ambiance contribute to making it a plausible choice for those planning a fun weekend getaway with the kids.
Valhalla Hotel & Conference Centre is a three-star establishment offering a variety of facilities and services. While the hotel generally receives a three-star rating, it is noted that the property could benefit from major renovations as it appears dated and somewhat dark. Guests have mentioned that certain areas, such as stairwells, should be maintained better and some furnishings also seem a bit old.
Despite these comments, the hotel is generally seen as acceptable for its rating. There is a consensus that the hotel, while dated and somewhat worn out, meets the basic expectations of a three-star rating. Overall, the experience aligns with what one might expect from a three-star hotel, providing adequate service and facilities.
Valhalla Hotel & Conference Centre needs to address concerns regarding its jacuzzi and hot tub facilities. Guest reviews consistently note that these amenities were not operational during their stays with frequent mentions of the hot tub being closed or broken. Positive feedback on the hot tub was minimal with only one mention of it being good. Overall, while the pool and spa area appear inviting, their availability and functionality are clearly disappointing for many guests.
Valhalla Hotel & Conference Centre offers a variety of facilities and services tailored to business travelers. The establishment features multiple conference rooms and a dedicated business center, making it convenient for business meetings and professional gatherings. Its proximity to the airport adds to the convenience for those traveling on business. While the building itself is relatively small, it includes essential amenities for a productive stay. The hotel is noted for being a large property, which can be slightly confusing to navigate initially. Overall, it is a suitable choice for individuals on business trips.
The Valhalla Hotel & Conference Centre offers some accessible features for guests with disabilities. The hotel has accessible rooms, which are noted to be spacious with two beds and easy access. Main floor drive-up rooms provide convenience and workstations in the rooms are a functional addition. Guests appreciated attentive service members and the overall cleanliness of the establishment. However, there are some drawbacks, such as the absence of an elevator and long walks to the existing one, which may pose challenges for those with mobility impairments. Additionally, ongoing noise from work being conducted in the hotel has been mentioned, along with concerns about COVID-19 safety measures in place. Overall, while accessible features are present, the design may not fully cater to all mobility needs.
Valhalla Hotel & Conference Centre offers a highly pet-friendly environment, making it a suitable choice for travelers with dogs. The hotel is praised for its accommodating staff who ensure pets are welcome. Notably, the rooms designed for pets are recently renovated and quite spacious, featuring vinyl floors that are practical for dogs. Additionally, the hotel allows easy access with drive-up rooms, making it convenient for pet owners to manage their furry companions. Guests appreciate the reasonable surcharge of only $20 for bringing pets. While one review mentioned dissatisfaction with the cleanliness of the dog-specific rooms, the overall feedback highlights the hotel's commitment to being dog friendly and accommodating to pets.
Location Show Map
Location
Guests appreciate the nearby amenities, including stores, restaurants, grocery stores, gas stations and even a dog park, all within walking distance. The hotel is also near other essential facilities and shopping malls. The location combines the convenience of quick access to necessary services with the quietness of being slightly tucked off the main roads.
For travelers concerned about logistics, the Valhalla Hotel offers great accessibility, whether for a short stopover, an extended stay or as a convenient base for exploring the city. The combination of a modern facility, helpful staff and easy navigation makes it a favored choice among visitors.
Breakfast
However, a notable number of guests expressed disappointment that breakfast was not included in the room price, especially considering the cost of the stay. There were concerns about the high prices of breakfast items in the restaurant with descriptions of an average meal costing almost $50. The slow service also drew criticism with some waiting up to 45 minutes for their meals, despite the restaurant not being fully occupied.
The breakfast offerings included both buffet and simple à la carte options, but some guests felt the spread lacked variety and wished for additional options, especially for seniors and those needing dairy-free choices. There were also remarks about a lack of a complimentary continental breakfast, a feature guests missed when comparing to other accommodations across Canada.
Overall, while the quality and taste of the breakfast were generally well-received, the lack of inclusion and perceived high cost left some guests feeling the breakfast did not offer good value for money.
Dinner
However, several reviews point out that the restaurant's menu can feel somewhat limited and underwhelming with some variety needed in meals and desserts. The quality of food receives mixed feedback; while some diners found their meals to be very good, others described them as mediocre and overpriced. Instances of poorly cooked or unappetizing dishes like a frozen hamburger and cheap fish have been noted.
Price is a recurring concern with many guests commenting on the high costs relative to the quality and variety of the offerings. The bar also appears to be in need of updating with mentions of torn chairs and reduced operating hours.
In summary, while the restaurant at Valhalla Hotel & Conference Centre provides a generally good dining experience with commendable service and some tasty dishes, it suffers from inconsistency in food quality and value for money, paired with a somewhat limited and overpriced menu.
Rooms
However, not all reviews are glowing. Some guests encountered cleanliness issues with a few rooms not meeting expected standards. Certain rooms had maintenance issues like broken lamps and taps, non-functional toilets and poor lighting. Despite these drawbacks, most rooms met guests' expectations for comfort and space, providing a pleasant stay overall. The hotel is also commended for its pet-friendly options and convenient location close to the airport.
Beds
However, a couple of reviews mention that the bedding could be thicker with some finding the bed coverings thin. Despite this, the general consensus is overwhelmingly positive with many guests stating they slept well and appreciated the clean and modern rooms. The presence of comfortable seating and good lighting further enhances the relaxing ambiance of the rooms. Overall, guests can expect a restful and comfortable stay at the Valhalla Hotel & Conference Centre with beds that make sleeping a pleasure.
Cleanliness
However, the same cannot be said for other parts of the hotel. There are numerous reports of dirty hallways with carpets that need attention, floors that are dirty and sticky and general lack of cleanliness in the lobby area. The exterior grounds, including the parking lot and courtyard, reportedly suffer from litter and cigarette butts, which detracts from the hotel's appearance. Some guests also noted specific maintenance issues such as a slow or malfunctioning elevator and non-functional amenities like the fitness center and whirlpool, which could benefit from swift addressing.
While the hotel is under renovation, contributing to some dust and debris, these efforts do not seem to sufficiently address the concerns regarding cleanliness in shared spaces. In summary, while the guest rooms at Valhalla Hotel & Conference Centre often impress with their cleanliness and modern updates, a marked improvement is needed in the cleanliness and maintenance of the hotel's common areas and facilities to ensure a more uniformly pleasant experience for all visitors.
Staff
Marylin at Reception and Chelsey from Skal restaurant receive special mentions for their outstanding service and accommodating nature. In the restaurant and bar, the staff is noted for being super friendly and helpful, contributing to a pleasant dining experience.
Despite these positive reviews, there are occasional complaints about specific instances of rudeness or inefficiency, particularly at the front desk. Some guests have found the front desk staff to be unwelcoming or inattentive with mentions of huddling over computers and slow service. There are also mentions that some members of the staff could benefit from additional training.
Overall, the reviews emphasize a generally positive experience with the staff at Valhalla Hotel & Conference Centre, highlighting their politeness, cheerfulness and helpfulness as standout qualities that significantly enhance the guest experience.
Wi-Fi
Pool
Family
3 Star
Despite these comments, the hotel is generally seen as acceptable for its rating. There is a consensus that the hotel, while dated and somewhat worn out, meets the basic expectations of a three-star rating. Overall, the experience aligns with what one might expect from a three-star hotel, providing adequate service and facilities.
Rooms with Jacuzzi / Hot-Tub
Business
Accessible
Dog Friendly
Yes, Valhalla Hotel & Conference Centre has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Valhalla Hotel & Conference Centre.
Yes, Valhalla Hotel & Conference Centre welcomes dogs.
No, parking facilities aren't available at Valhalla Hotel & Conference Centre.
Yes, Valhalla Hotel & Conference Centre has a gym.
Location Show Map
More Options
