Tokyo, Minato-ku Roppongi 7-17-1535.662385,139.729471(Show on Map)
8.0
Very Good
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Act Hotel Roppongi enjoys a prime location in Tokyo's vibrant Roppongi district, highly praised for its proximity to major attractions, eateries and nightlife. Guests find the hotel's central but quiet placement perfect for both exploring and relaxing. Situated near Roppongi Station, it offers excellent metro access to key areas like Shibuya and Ginza.
The rooms, though compact, are well-maintained and clean. Daily provision of fresh towels and a variety of amenities ensure a comfortable stay. Visitors appreciate the modern bathrooms and efficient soundproofing, despite the limited space and occasional storage challenges. Family suites are recommended for those needing more room.
Cleanliness is a standout feature with guests frequently praising the hotel's immaculate condition. Thorough cleaning services and the friendly, helpful staff contribute to a welcoming atmosphere. While some minor cleanliness issues were noted, they are overshadowed by the overall high standards.
The staff at Act Hotel Roppongi receive consistent accolades for their friendliness and helpfulness with the front desk team particularly commended for their efficiency and English proficiency. While there are isolated reports of less favorable interactions, these are exceptions rather than the norm.
Wi-Fi access is generally reliable and appreciated, although some guests experienced occasional slow speeds and connectivity issues in certain areas. Most found the internet service satisfactory for their needs.
For families, the hotel offers spacious two-bedroom suites and ensures a clean, comfortable environment with amenities like daily fresh towels. Standard rooms, however, may feel cramped for larger families or those with significant luggage.
The beds are widely regarded as comfortable, contributing to a restful stay. Though a few guests found them too small or firm, the majority appreciated their comfort and spaciousness.
Act Hotel Roppongi is valued for its affordability, cleanliness and prime location. While some question its four-star rating due to room size and amenities, the overall experience is one of satisfaction, particularly for those seeking a convenient, budget-friendly option in a dynamic district.
Business travelers find the hotel well-suited to their needs, thanks to its strategic location and necessary amenities for short stays. Despite minor privacy and staffing issues, the hotel's supportive infrastructure and excellent location make it a reliable choice for work trips.
In summary, Act Hotel Roppongi excels in location, cleanliness and staff friendliness, making it a popular choice for solo travelers, couples, families and business guests seeking a central, clean and convenient place to stay in Tokyo.
Categories
Family
Free Wi-Fi
4 Star
Honeymoon
Romantic
Accessible
Room Types
Economy Double Room - Non-SmokingThis double room has a flat-screen TV, air conditioning and coffee maker.
Standard Twin Room - Non-SmokingThis twin room has air conditioning, flat-screen TV and sofa.
Standard Double Room - Disability Access - Non-SmokingThis double room features air conditioning and flat-screen TV.
Standard Double Room - Non-SmokingThis double room has air conditioning and flat-screen TV.
Two Bedroom Suite with kitchen Non-SmokingThis suite features an air conditioning, microwave, minibar, refrigerator and kitchen.
Economy Double Room - Non-Smoking - Eco Plan(No Daily Cleaning)Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a safe deposit box, a sofa as well as a quiet street view. The unit has 1 bed.
Economy Double Room - Non-Smoking - Weekly Plan(No Daily Cleaning)Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a safe deposit box, a sofa as well as a quiet street view. The unit has 1 bed.
Economy Double Room - Non-Smoking - Monthly Plan(No Daily Cleaning)Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room offers a flat-screen TV with streaming services, a tea and coffee maker, a safe deposit box, a sofa as well as a quiet street view. The unit has 1 bed.
Standard Double Room - Non-Smoking - Weekly Plan(Cleaning once a week)Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a safe deposit box, a carpeted floor as well as a quiet street view. The unit has 1 bed.
Standard Twin Room - Non-Smoking - Weekly Plan(Cleaning one a week)Offering free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin room offers a flat-screen TV with streaming services, a tea and coffee maker, a safe deposit box, a sofa as well as a quiet street view. The unit has 2 beds.
Two Bedroom Suite with Kitchen - Non-Smoking - Weekly Plan(Cleaning once a week)This spacious suite consists of 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which is equipped with a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned suite provides a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a safe deposit box as well as a quiet street view. The unit offers 4 beds.
Standard Double Room - Non-Smoking - Monthly Plan(Cleaning once a week)Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room offers a flat-screen TV with streaming services, a tea and coffee maker, a safe deposit box, a sofa as well as a quiet street view. The unit has 1 bed.
Standard Twin Room - Non-Smoking - Monthly Plan(Cleaning one a week)Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin room features a flat-screen TV with streaming services, a tea and coffee maker, a safe deposit box, a sofa as well as a quiet street view. The unit has 2 beds.
Two Bedroom Suite with Kitchen - Non-Smoking - Monthly Plan(Cleaning once a week)Offering free toiletries and bathrobes, this suite includes a private bathroom with a shower, a bidet and a hairdryer. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The spacious air-conditioned suite offers a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a safe deposit box as well as a quiet street view. The unit has 6 beds.
About Act Hotel Roppongi
Registry or License or Notification Number: 29港み生環き第18号
Guest Reviews
8.0
Very Good
Review Summaries
Location
Act Hotel Roppongi boasts an enviable location in Tokyo's bustling Roppongi district, praised by its guests for its exceptional proximity to key attractions and amenities. Situated just a short walk from Roppongi Station, the hotel offers seamless access to the city's extensive metro system, making it a superb base for sightseeing and exploring various neighborhoods, including Shibuya and Ginza.
Visitors appreciate the central and convenient setting with an abundance of restaurants, nightlife venues and convenience stores right on its doorstep. It’s also close to prestigious spots such as Roppongi Hills, Mori Tower and Tokyo Midtown, providing ample opportunities for shopping, dining and entertainment. The hotel's location on a quiet back street, yet within walking distance to lively areas, offers an ideal mix of tranquility and accessibility.
Whether traveling solo, as a couple or with family, guests find Act Hotel Roppongi to be excellently positioned, allowing them to efficiently navigate Tokyo while enjoying the local Roppongi vibe. The consistent praise for its perfect, central and convenient location highlights the hotel's strategic placement in one of Tokyo's most dynamic districts.
Rooms
Act Hotel Roppongi offers a mixed experience for travelers, characterized predominantly by its compact but well-maintained rooms. Consistently highlighted across reviews, the small size of the rooms seems to be a common theme with numerous guests noting the limited space, which can make maneuvering and luggage storage challenging. However, this appears to be a standard expectation for many visitors familiar with Japanese hotel norms.
The cleanliness of the rooms is frequently praised with new towels provided daily and thorough cleaning reported regularly. The rooms come equipped with a variety of amenities, including coffee makers, hairdryers and safes, ensuring that guests have everything they need for a comfortable stay. Despite the compact size, the rooms are efficiently designed and well-stocked.
Additional conveniences include hot, strong showers and modern, pleasant bathrooms. Guests particularly appreciate the good soundproofing, which ensures a quiet environment. The hotel's location is also noted as being accessible with convenience stores nearby adding to its practicality.
For those seeking more spacious accommodations, the family suites come highly recommended. The staff's responsiveness to issues, such as when a moldy air conditioner was promptly addressed, reflects good customer service, although some guests experienced limited interaction during check-in and check-out.
Despite the predominantly small room sizes, many guests found their stays to be comfortable and adequate, particularly for short business trips. The clean and stylish interiors, complemented by a cozy atmosphere, make Act Hotel Roppongi a suitable choice for those seeking a convenient and efficient place to stay in Tokyo.
Beds
Guests of Act Hotel Roppongi generally found the beds to be comfortable and conducive to a good night's sleep. Many reviews highlighted the beds' comfort and spaciousness, making them a pleasant retreat after a long day out. Descriptions frequently included terms like "comfy," "very comfortable," and "spacious," indicating that for most guests, the bed quality contributed positively to their stay. However, there were a few mentions of the beds being too small or a bit harder than expected. Despite these occasional critiques, the prevailing sentiment among guests was that the beds provided a joyful and relaxing experience.
Cleanliness
Act Hotel Roppongi consistently impresses visitors with its outstanding cleanliness. Guests frequently highlight the pristine state of the rooms, describing them as well-maintained, tidy and very clean. While the rooms are indeed compact, the cleanliness does not disappoint, making the small spaces feel comfortable and welcoming. Clean towels are provided daily and reliable cleaning services ensure rooms remain impeccable over longer stays.
The entire hotel is praised for its high standards of cleanliness, extending beyond individual rooms to encompass hallways and communal areas. The interior, including the lobby, is also noted for being clean and beautifully maintained. Guests appreciate the clean and cozy ambiance the hotel provides.
A few minor issues were mentioned, such as occasional dust under the bed and small bathrooms, but these are overshadowed by the overall high level of cleanliness. The friendly, respectful and helpful staff further complement the hotel's appeal. Despite the small size of the rooms, the hotel’s cleanliness, central location and inviting atmosphere make it a popular choice for travelers seeking quality accommodation in Roppongi.
Staff
Act Hotel Roppongi has consistently garnered praise for its exceptional staff, described frequently as friendly, helpful and polite. Numerous reviews highlight the team's kindness and welcoming attitude, painting a picture of a genuinely warm atmosphere. The front desk personnel have been particularly commended for their efficiency and willingness to help guests with luggage, directions and transportation queries.
Moreover, guests appreciate the staff's proficiency in English, which facilitates smooth communication and enhances the overall experience. Special mentions include the attentive and respectful nature of the staff, indicating a strong culture of customer service. Instances of staff accommodating specific needs, like providing information about barrier-free rooms, further underline their commitment to guest satisfaction.
While most feedback is overwhelmingly positive, a few reviews do point out isolated instances of staff unfriendliness or insufficient interaction. However, these appear to be exceptions rather than the rule. Overall, the staff at Act Hotel Roppongi plays a significant role in ensuring a pleasant and hassle-free stay, consistently leaving a positive impact on guests.
Wi-Fi
The Act Hotel Roppongi offers convenient and free Wi-Fi access that generally meets guests' needs. The Wi-Fi works perfectly in many areas of the hotel, providing an excellent internet experience. Guests noted that the internet worked great and found the Wi-Fi to be good overall with only occasional slow speeds. The hotel also provides necessary information about the Wi-Fi upon arrival. However, some visitors reported issues such as no Wi-Fi in the lobby and inconsistencies in connection throughout the hotel, alongside isolated incidents of the internet going down. Despite these occasional hiccups, the majority of guests were satisfied with the Wi-Fi service during their stay.
Family
For families considering a stay at Act Hotel Roppongi, several aspects stand out in the guest reviews. One of the highlights is the daily provision of fresh towels, ensuring a clean and comfortable stay. Families may find the 2-bedroom suite particularly accommodating, as it's noted to be spacious enough to comfortably fit a family of five. This family-friendly aspect is reinforced by comments on the hotel's efforts to maintain cleanliness and convenience with new towels each day. However, some guests found the standard rooms to be less suitable for larger families or those with numerous suitcases. Additionally, there were instances where room requests, such as proximity of multiple bookings, were not ideally fulfilled. While it's a mixed bag, the spacious suites and cleanliness are strong points for families seeking a stay at Act Hotel Roppongi.
4 Star
Act Hotel Roppongi presents a mixed experience with a emphasis on value and convenience. Recurring praise highlights its excellent value for money, cleanliness and strategic location, making it a good choice for those keen on sightseeing. Guests appreciated the hotel's offerings, mentioning it provided a great stay and could highly recommend it. The positive feedback emphasized its pleasant amenities, including a thoughtful touch with free ice cream and a comfortable environment.
However, the hotel’s rating as a four-star property raised doubts among several reviewers. Comments focused critically on the room sizes, which were deemed unusually small for a hotel in this category and the overall facilities and services, which did not meet the usual expectations for a four-star establishment. Several guests noted that it felt more like a hostel in terms of room space and overall amenity standards. Despite this, the value and convenience aspects seem to redeem the hotel for many travelers, particularly those looking for affordability coupled with a central location.
Business
Act Hotel Roppongi shines as an excellent choice for business travelers visiting the bustling business quarter of Tokyo. Its prime location in Roppongi offers convenience with its close proximity to train stations, making navigation around the city seamless. Perfectly tailored for short stays and work trips, the hotel provides all necessary amenities for a business traveler’s needs.
The hotel's facilities are designed to ensure a comfortable and cozy stay, making it an ideal spot to rest after a day filled with meetings and work commitments. Guests have consistently praised its cleanliness and convenience, highlighting that it serves well for those who primarily use the space for sleeping and refreshing between busy schedules.
While some privacy and staffing issues have been noted as potential areas for improvement, the overall sentiment remains positive. The hotel's supportive infrastructure for business guests and its excellent location far outweigh these concerns for many. This makes Act Hotel Roppongi a recommended and potentially recurring choice for anyone looking for a reliable place to stay during their business endeavors in Tokyo.
FAQ
No, Act Hotel Roppongi doesn't have any pool.
No, a spa isn't available at Act Hotel Roppongi.
No, Act Hotel Roppongi doesn't allow dogs.
No, parking facilities aren't available at Act Hotel Roppongi.
