Tokyo35.68313900,
139.74344100,
Chiyoda-ku Hayabusa-cho 1-1(Show on Map)
8.6
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsHotel Grand Arc Hanzomon, located in central Tokyo, offers an ideal blend of tranquility and accessibility for both business and leisure travelers. Situated next to the serene Imperial Palace and its gardens, the hotel enjoys proximity to the Hanzomon subway station, providing easy access to various metro lines and key city landmarks. The quiet, safe neighborhood boasts plenty of green spaces and food options within walking distance with notable sites like the National Theatre and Tokyo Station close by. Guests particularly appreciate the spectacular views from the rooms, including sights of the Imperial Palace and Tokyo Tower.
The breakfast service at the hotel receives consistent praise for its delicious Japanese offerings, despite occasional comments about repetitiveness and simplicity. Both of the hotel's restaurants are well-regarded, offering reasonably priced and delicious meals, although reservations are sometimes necessary and wait times can be long due to the business crowd.
Guest rooms, though typically smaller as is common in Tokyo, are described as spacious in comparison to other local options. Many guests praise the cleanliness, comfort and completeness of amenities provided, along with notable views from higher floors. Traditional Japanese-style rooms and amenities such as large bathtubs and in-room tea services add to the overall positive experience.
The hotel maintains impeccable cleanliness throughout its facilities with both rooms and common areas well-maintained and spotless, thanks to thorough housekeeping services. The staff across the hotel, including front desk, restaurant and cleaning personnel, are commended for their professionalism, friendliness and attentiveness, creating a welcoming atmosphere for guests.
Parking at the hotel is noted for being reasonably priced and spacious—a rarity in Tokyo—while the location is described as quiet, making it ideal for those who prefer tranquility over bustling nightlife. Guests can still access nightlife areas easily via nearby subway and metro stations.
The beds at Hotel Grand Arc Hanzomon receive high marks for comfort, contributing to restful stays, though a few guests mentioned issues with bed size and pillow firmness. Despite being a three-star hotel, many guests feel their experience leans towards four-star quality, highlighting the good value for money offered.
Catering predominantly to business travelers, the hotel provides convenient access to Tokyo offices, well-suited facilities like laundry services and a professional service atmosphere. The presence of barrier-free rooms enhances accessibility, making it a practical choice for all guests.
In summary, Hotel Grand Arc Hanzomon provides a clean, comfortable and accessible stay with excellent service, making it a recommended choice for visitors looking to explore Tokyo while enjoying a peaceful retreat. Show more
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Categories
Hotel for Honeymoon
This hotel provides comfortable accommodations and excellent service, making it a great choice for a honeymoon stay. Its location offers easy access to nearby attractions.
3-Star Hotel
Situated near the Imperial Palace, this hotel offers a tranquil atmosphere and elegant accommodations. Its proximity to Hanzomon station makes it convenient for exploring other parts of Tokyo.
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Accessible Hotel
Room Types
Standard Twin RoomOffering views of the Imperial Palace and the Ginza area, this modern room has a flat-screen TV and free wired internet. The en suite bathroom includes a bathtub.
This room cannot accommodate an extra bed.
Japanese-Style RoomFeaturing tatami-mat flooring and traditional futon bedding, this room is equipped with an LCD TV, a mini-fridge and an en suite bathroom. Free wired internet is provided.
This room cannot accommodate an extra futon mattress.
Semi-Double RoomThis modern room has a flat-screen TV and free wired internet. The en suite bathroom includes a bathtub.
This room cannot accommodate an extra bed.
Deluxe Twin Room - Non-SmokingThe spacious twin room offers air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a shower. The twin room provides a safe deposit box, an electric kettle, a sofa, pajamas and a flat-screen TV with cable channels. The unit offers 2 beds.
Deluxe Japanese-Style Room - Non-Smoking The quadruple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This quadruple room is air-conditioned and features a flat-screen TV with cable channels, tatami, a wardrobe and a safe deposit box. The unit offers 4 futons.
Single RoomThe unit offers 1 bed.
Japanese-Style Room - Non-SmokingThe unit has 3 futons.
Semi-Double Room - Non-SmokingThe unit offers 1 bed.
Standard Twin Room - Non-SmokingThe unit has 2 beds.
Guest Reviews
8.6
Very Good
Location
Hotel Grand Arc Hanzomon boasts a prime location in central Tokyo, making it ideal for both business and leisure travelers. Situated next to the serene Imperial Palace and its gardens, the hotel offers a perfect blend of tranquility and accessibility. Guests praise the proximity to the Hanzomon subway station, just a short walk away, which provides convenient access to various metro lines and key city landmarks.
The surrounding neighborhood is described as quiet and safe with plenty of green spaces and food options within walking distance. Despite being in a quieter area, the hotel remains well-connected with notable sites like the National Theatre and Tokyo Station close by. The location also affords spectacular views from the rooms, including sights of the Imperial Palace and the Tokyo Tower.
Overall, the excellent and central location of Hotel Grand Arc Hanzomon, coupled with its ease of access to public transportation, makes it a highly recommended choice for those looking to explore Tokyo while enjoying a peaceful retreat.
Breakfast
Hotel Grand Arc Hanzomon offers a range of breakfast options including American, Japanese and continental meals. Guests consistently commend the Japanese breakfast for its delicious taste, though it has been noted that it can sometimes be served cold. The breakfast service is generally efficient and the food is clean and tasty. However, the menu is fixed and lacks variety, leading to some complaints about the repetitiveness and simplicity of the offerings. While the western-style breakfast is adequate, some guests find it underwhelming compared to other hotels at similar price points. Additionally, the restaurant can become crowded, leading to long wait times. Despite these issues, many guests still appreciated the breakfast for its quality and taste.
Dinner
Guests who dined at Hotel Grand Arc Hanzomon appreciated the reasonably priced and delicious meals with many highlighting the two excellent restaurants within the hotel, including one on the first floor and another in the basement. The restaurant staff were praised for their wonderful service and ability to provide guests with pleasant dining experiences. The quality of food was well-regarded with guests enjoying both dinner and breakfast options, although some noted that dinner required a reservation for two or more people.
However, some reviews did point out challenges such as long waits for both breakfast and dinner, particularly due to the business crowd. Additionally, the lack of nearby dining alternatives in the evening was mentioned. A few guests experienced issues such as dinner being sold out and the inability to make reservations for meals. Despite these inconveniences, overall, the reviews reflect a generally positive dining experience at the hotel's restaurants.
Rooms
Hotel Grand Arc Hanzomon offers a pleasant stay with many positive features highlighted by guests. While the room sizes are generally smaller, which is typical for Tokyo, many described them as spacious in comparison to other local options. There were consistent praises for cleanliness with rooms being well-maintained and tidy.
Several reviews noted the comfort of the beds and the completeness of amenities provided, contributing to a comfortable stay. Many rooms, especially those on higher floors, boasted exceptional views of the surrounding area, including the Imperial Gardens and the National Diet Building.
The hotel also provides a special experience with its traditional Japanese-style rooms, which were appreciated by many guests. Amenities such as large bathtubs, dual washbasins and in-room tea services were particularly popular.
Despite some reports of smaller dimensions and occasional stuffiness due to non-opening windows, the overall sentiment remains positive. The decor is simple yet functional and the service quality is high, including the convenience of laundry services at a fair cost.
In summary, Hotel Grand Arc Hanzomon appears to provide a clean, comfortable and reasonably spacious accommodation experience, especially when compared to typical Tokyo standards with the added treat of splendid views from many rooms.
Beds
Hotel Grand Arc Hanzomon is frequently praised for its beds across numerous guest reviews. The majority of guests found the beds to be very comfortable with supportive mattresses and cozy pillows contributing to their restful sleep. Many highlighted the spaciousness of the beds, describing them as big or large. Some particularly noted the comfort of both the bed and the room wear provided, which enhanced their overall relaxing experience.
However, a few guests mentioned that the beds were small, which caused some difficulty in sleeping. A couple of reviewers also found the pillows to be too hard for their liking. Despite these minor concerns, the consensus is that the beds at Hotel Grand Arc Hanzomon are extremely comfortable, aiding guests in having an undisturbed and restful stay. The thoughtful accommodation details such as neatly folded beds and a range of comfort-driven facilities further underline the hotel's commitment to guest satisfaction.
Cleanliness
The Hotel Grand Arc Hanzomon has received high praise for its impeccable cleanliness. Guests consistently described their rooms as "super clean," "spacious and clean," and "very clean." The hotel's cleanliness extends beyond the rooms to include common areas, which are kept in immaculate condition. Facilities are reported to be well-maintained and spotless, contributing to a high sense of orderliness throughout the hotel. Housekeeping services are thorough and reliable, ensuring that rooms are refreshed daily with all necessary articles replaced.
Aside from cleanliness, additional positive aspects include the comfort and coziness of the rooms, alongside the spacious and functional bathroom areas. The hotel's elegant appearance and excellent atmosphere further enhance the overall experience.
While one guest noted a minor issue with dust near the TV, the overwhelming consensus highlights a high standard of cleanliness, making Hotel Grand Arc Hanzomon a well-regarded choice for travelers seeking a tidy and comfortable stay.
Staff
Hotel Grand Arc Hanzomon has received numerous accolades for its staff service, as evidenced by multiple guest reviews. The front desk personnel are particularly noted for their courteous and professional demeanor with many guests appreciating their helpful guidance and pleasant attitude. The overall service across the hotel is described as exceptional with staff being praised for their friendliness, attentiveness and ability to respond promptly to requests.
Restaurant staff also garnered positive remarks for their quick and attentive service, particularly during breakfast. Despite some noted language barriers, the staff's warmth, politeness and proactive approach helped ensure a comfortable stay for many guests. Several reviews highlighted specific instances of staff going above and beyond, such as allowing early check-ins at no extra cost and accommodating room changes swiftly.
Cleaning staff are equally commended for their kind and attentive service, contributing to a well-maintained and welcoming environment within the hotel. The combination of professional service and genuine friendliness from all staff members creates a pleasant and inviting atmosphere for guests.
Hotel Grand Arc Hanzomon's team is recognized for consistent, exceptional service, making guests feel valued and cared for throughout their stay. Despite occasional language difficulties, the staff's overall kindness, efficiency and courteousness leave a lasting positive impression on visitors.
Parking
Hotel Grand Arc Hanzomon provides a commendable parking experience. Guests found the parking fee to be very reasonable, especially considering the high costs usually associated with Tokyo. The presence of ample and quite spacious parking spaces is a highlight, making it convenient for those with vehicles. The parking lot itself is notably big and well-equipped, adding to the ease of use. Despite the narrow aisles, the overall availability and affordability of the parking are significant advantages. Additionally, the hotel offers the convenience of using the parking lot for a short duration before check-in and after check-out, making it a practical choice for travelers.
Nightlife
Hotel Grand Arc Hanzomon offers a quiet and central location, making it an ideal spot for those who prioritize tranquility over bustling nightlife. While it is not particularly close to nightlife areas, the hotel is well-connected via subway and metro stations, offering easy access to explore other parts of the city. Guests can enjoy new cafes nearby and are treated to an amazing night view with Tokyo Tower visible in the distance, adding a picturesque charm to their stay.
3 Star
Hotel Grand Arc Hanzomon often receives attributes that lean more towards a 4-star experience, despite its official three-star rating. The location is strikingly central, close to attractions such as the National Theater, making it particularly appealing for joggers and fans of Kabuki theater. Reviews frequently highlight the good value for money, emphasizing the strong cost-performance ratio given the non-high pricing.
Room descriptions commonly note that although they are on the smaller side, they remain functional and serviceable for short stays or business trips. However, some guests feel that certain room amenities and facilities could use an upgrade and there is a noted absence of additional amenities like a fitness room. Regardless, the hotel meets standard expectations for its category and provides satisfactory comfort, making it an agreeable choice for budget-conscious travelers.
Business
Hotel Grand Arc Hanzomon, nestled in Tokyo's business district, caters predominantly to business travelers. Its location offers easy access to nearby Tokyo offices, making it ideal for corporate visits. Despite its business-centric focus, the area remains quiet and conducive to a peaceful stay. The accommodation and services are designed to cater to business needs, evidenced by facilities such as convenient laundry services, professional staff and a restaurant frequently visited by the business crowd.
The hotel’s business orientation is further highlighted by its hosting of business dinners and the overall atmosphere geared towards corporate guests. Though some visitors noted minor issues like non-responsive front desk calls and difficulties with air conditioning, these did not significantly detract from the overall experience. The hotel’s proximity to a good location and convenience stores adds to its appeal, making it a great choice for those on extended business trips.
Additionally, the hotel's good access from the lobby to the rooms ensures a seamless experience for guests. Many have enjoyed stable, pleasant stays, even citing the convenience of midtown Tokyo's walkable areas. While not heavily frequented by foreign visitors, those who stayed for multiple nights appreciated the dependable services and facilities tailored for business purposes. Overall, Hotel Grand Arc Hanzomon stands out as a reliable choice for business travelers looking for comfort and convenience in Tokyo.
Accessible
Hotel Grand Arc Hanzomon is highly praised for its convenient location and accessibility. Guests commend its easy access to nearby convenience stores, restaurants and a coin laundry, making it a practical choice for travelers. The hotel is also noted for its proximity to the metro, ensuring that getting around the city is straightforward and hassle-free.
The establishment offers barrier-free rooms, ensuring that it caters to guests with disabilities effectively. From the lobby to the elevator and rooms, the layout facilitates easy movement, receiving positive feedback for its exceptional access. The cleanliness of the hotel is another highlighted aspect with thorough and spacious accommodations often mentioned.
Overall, the Hotel Grand Arc Hanzomon stands out for its good accessibility and strategic location, garnering repeat visits from satisfied guests.
No, Hotel Grand Arc Hanzomon doesn't have any pool.
No, a spa isn't available at Hotel Grand Arc Hanzomon.
No, Hotel Grand Arc Hanzomon doesn't allow dogs.
Yes, parking facilities are available at Hotel Grand Arc Hanzomon.