SHIBUYA STREAM HOTEL formerly Shibuya Stream Excel Hotel Tokyu

Tokyo 35.65706700, 139.70300400 , Shibuya-ku Shibuya 3-21-3 (Show on Map)
8.8
Excellent


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Summary of reviewsSHIBUYA STREAM HOTEL, formerly Shibuya Stream Excel Hotel Tokyu, consistently garners positive feedback across various categories, making it a premier choice for travelers in Tokyo.

Located centrally in the heart of Shibuya, the hotel offers unparalleled convenience with its direct connection to Shibuya Station, providing easy access to the city's transportation networks, popular landmarks like Shibuya Scramble Crossing and vibrant shopping and dining districts. Despite being in a bustling area, the hotel offers a serene escape through its modern design and comfortable ambiance.

The hotel's breakfast receives strong commendations for its quality and variety. Guests appreciate the delicious mix of continental and Asian options, served in a pleasant setting with views of the cityscape. While some note the breakfast as being slightly costly or limited in selection, the overall consensus is positive with many praising the fresh and diverse offerings.

Dining at SHIBUYA STREAM HOTEL is equally impressive with multiple restaurants and cafes within the building providing a range of excellent meals without needing to venture far. The convenience of having numerous dining options nearby is highly appreciated and the quality of food and service at these establishments is frequently praised.

Guest reviews highlight the rooms as spacious, modern and exceptionally clean. The comfortable beds, thoughtful layout and excellent views add to the rooms' appeal. Housekeeping is consistently diligent, maintaining high standards of cleanliness and comfort throughout the stay. A few minor critiques about room size and soundproofing do not overshadow the overall positive experience.

Staff at the hotel receive widespread acclaim for their friendliness, helpfulness and professionalism. They are noted for their exceptional service, from assisting with early check-ins to providing detailed local information. Their proficiency in English and warm hospitality enhance the overall guest experience, making the staff a standout feature of the hotel.

Additional amenities such as reliable and fast free WiFi contribute to a comfortable and convenient stay, allowing guests to handle work and stay connected effortlessly. The hotel's well-located and affordable parking facilities further add to its accessibility and convenience, making it an attractive option for guests traveling with vehicles.

Overall, SHIBUYA STREAM HOTEL excels as a four-star establishment, offering a blend of modern luxury, convenient location and superior service, making it an ideal choice for travelers looking to explore the dynamic city of Tokyo.
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Categories
Luxury Hotel

Hotel with Parking

Accessible Hotel

4-Star Hotel

Room Types
Standard Double Room Offering free toiletries, this double room includes a private bathroom with a bath, a hairdryer and slippers. This double room is air-conditioned and features a flat-screen TV, a safe deposit box, an electric kettle and heating. The unit offers 1 bed.

Standard Double Room - Shower Only The air-conditioned double room offers a flat-screen TV, a safe deposit box, an electric kettle and heating. The unit offers 1 bed.

Standard Twin Room Providing free toiletries, this twin room includes a private bathroom with a bath, a hairdryer and slippers. This twin room is air-conditioned and features a flat-screen TV, a safe deposit box, an electric kettle and heating. The unit offers 2 beds.

Standard Double Room with Small Double Bed - Shower Only The double room features air conditioning, a safe deposit box, an electric kettle, heating, as well as a flat-screen TV. The unit has 1 bed.

Superior Twin Room The spacious twin room features air conditioning, a safe deposit box, as well as a private bathroom boasting a bath and a hairdryer. This twin room has an electric kettle, heating and a flat-screen TV. The unit has 2 beds.

Deluxe Corner Twin Room The spacious twin room features air conditioning, a safe deposit box, as well as a private bathroom boasting a bath and a hairdryer. The unit has 2 beds.

Deluxe Double Room The spacious double room features air conditioning, a safe deposit box, as well as a private bathroom boasting a bath and a hairdryer. The unit has 1 bed.

Deluxe Corner Twin Room - Extra Bed for more than 3 Adults The spacious twin room provides air conditioning, a safe deposit box, as well as a private bathroom featuring a bath and a hairdryer. This twin room features an electric kettle, heating and a flat-screen TV. The unit offers 2 beds.

Superior Corner Twin Room with City View - Extra Bed for more than 3 Adults The spacious twin room offers air conditioning, a safe deposit box, as well as a private bathroom featuring a bath and a hairdryer. The unit offers 2 beds.

Guest Reviews
8.8
Excellent
Location
The Shibuya Stream Hotel, conveniently located in the heart of Shibuya, is consistently praised for its exceptional location. Nestled directly above Shibuya Station, it offers unparalleled access to Tokyo's extensive transport network, making it a prime choice for both first-time visitors and seasoned travelers. Guests rave about its proximity to the famous Shibuya Scramble Crossing, vibrant shopping areas and a plethora of dining options, all within a short walking distance.

Despite the bustling surroundings, the hotel manages to provide a serene escape, combining modern design with comfort. Connected directly to Shibuya Stream Mall, it's perfect for those who want to explore the excitement of Tokyo without straying too far. The convenient access to JR lines, Narita Express and multiple subway connections facilitates easy transit to and from the airport and other major city attractions, ensuring a smooth travel experience.

Overall with its central location, excellent amenities and direct connection to the metro, Shibuya Stream Hotel offers a blend of convenience and modern luxury, making it an ideal base for discovering the dynamic city of Tokyo.

Breakfast
The breakfast experience at SHIBUYA STREAM HOTEL, formerly Shibuya Stream Excel Hotel Tokyu, is largely applauded for its quality and variety. Many guests highlight the breakfast as delicious, tasty and exceptional, appreciating the mix of continental and Asian options. The breakfast buffet, though sometimes noted as small, provides a good range of hot and cold choices that are generally well-received and described as fresh with a good variety.

While several guests found the cost of breakfast to be a bit too high, others noted its worth due to the food quality and the addition of breakfast to their stay as a nice bonus. The pleasant breakfast setting with views of the classic Tokyo cityscape and friendly staff also enhanced the dining experience for many.

However, some reviews pointed out limitations in the breakfast offerings. A minority felt the selection was not extensive enough and too repetitive with a few specifically mentioning a lack of Japanese food and limited options for special dietary needs such as halal. Additionally, the early end time for breakfast service was another minor area of dissatisfaction.

Despite these few critiques, overall feedback suggests that the breakfast at SHIBUYA STREAM HOTEL is a delightful and satisfying start to the day for most guests, particularly valued for its quality, variety and service.

Dinner
SHIBUYA STREAM HOTEL offers an impressive array of dining options that leave guests thoroughly satisfied. The building itself houses multiple restaurants and cafes, providing diverse choices without the need to venture far. On the 2nd and 3rd floors, guests can explore a variety of eateries that have been praised for their excellent service and quality meals. The convenience of having numerous dining options right under the hotel is highly appreciated by visitors, who also enjoy the nearby establishments for breakfast and other meals.

The surrounding area further complements the hotel's offerings with an excellent selection of stylish and delicious restaurants. Whether looking to dine in or take food back to their room for a leisurely meal, guests find the options plentiful and convenient. Even though the open spaces around the facilities can be a bit chilly, the nearby Shinbashi Station area also boasts a vast array of dining choices, ensuring something for every palate.

Guests have highlighted the overall dining experience as a major plus, describing the meals as delicious and the environment as thoughtful and accommodating. The addition of self-service washing machines and clothing deodorizing machines contributes to a comfortable stay, making SHIBUYA STREAM HOTEL a well-rounded choice for visitors seeking both convenience and quality in their dining experiences.

Rooms
The rooms at SHIBUYA STREAM HOTEL, formerly Shibuya Stream Excel Hotel Tokyu, receive high praise from guests for their cleanliness, comfort and size—attributes that are particularly appreciated in Tokyo. Multiple reviews highlight the rooms as being spacious and well-appointed with modern decor and convenient amenities that exceed the usual standards for Tokyo hotels. Guests noted the quiet and serene atmosphere despite the hotel’s central location, complimenting the peaceful ambiance of the high-up rooms. The stylish design and excellent views, including sights of Tokyo Tower and Shibuya Crossing, add to the rooms' appeal.

The beds are described as very comfortable and the overall layout is thoughtfully designed, maximizing the use of space efficiently even in smaller rooms. Many guests appreciated the separate toilet and bathroom setups, the large bathrooms with showers and the distinctive, modern interior decorations. Cleanliness is unanimously commended with numerous guests highlighting the impeccable housekeeping standards throughout their stay.

Some rooms featured advanced amenities like great toiletries and a functional air conditioner. The inclusion of practical conveniences such as washing machines and dryers was also mentioned favorably. Although a few reviews mentioned that some rooms might be smaller or less soundproofed, the consensus appears to be overwhelmingly positive. The larger rooms, especially corner suites, seem to offer additional space and excellent views.

In conclusion, the general impression from the guest reviews depicts the rooms at SHIBUYA STREAM HOTEL as a blend of modern comfort, stylish decor and thoughtful design, making it a recommended choice for travelers seeking quality accommodation in Tokyo.

Beds
SHIBUYA STREAM HOTEL boasts an array of positive guest feedback, particularly regarding its beds. Many reviewers have praised the hotel for providing super comfortable and large beds, highlighting their cleanliness and premium quality. Several comments noted the beds as extremely comfortable with some even calling them the most comfortable they've experienced. The bedding, often described as soft and cozy, further adds to the overall sleeping experience.

However, there are a few contrasting opinions. Some guests mentioned that the beds appeared smaller than expected from photos and a few found the beds too soft or the quality subpar. Despite these occasional negative remarks, the majority of reviews reflect a high level of satisfaction with the beds, noting that the excellent comfort contributed to a restful sleep. Overall, the beds at SHIBUYA STREAM HOTEL generally leave a lasting positive impression on guests.

Cleanliness
Shibuya Stream Hotel, formerly known as Shibuya Stream Excel Hotel Tokyu, receives high praise for its exceptional cleanliness from guests. Multiple reviews highlight the hotel's clean and spacious rooms with several guests noting the rooms are impeccably maintained. The overall standard of cleanliness extends to the facilities and common areas, ensuring a pleasant stay for all.

The rooms are consistently described as extremely clean, new and well-maintained, offering not just functionality but also comfort. Guests often mention the wonderful beds, effective water pressure in showers and excellent overall room conditions. Housekeeping is detailed and conscientious with rooms being diligently maintained and spick-and-span.

The hotel's modernity and stylish design also receive commendations with rooms and facilities appearing newly constructed and meticulously cared for. Guests appreciate the thorough cleaning service, even though some suggest room service could be more extensive. The hotel’s cleanliness, combined with its strategic location near Shibuya Station, makes it a convenient and attractive choice for travelers.

Overall, the Shibuya Stream Hotel stands out for its superior cleanliness, comfortable and functional rooms and modern amenities, making it a highly recommended accommodation in the heart of Shibuya.

Staff
Located in the heart of Shibuya, SHIBUYA STREAM HOTEL formerly Shibuya Stream Excel Hotel Tokyu has garnered extensive praise for its exceptional staff, often highlighted as one of the hotel's standout features. Guests have consistently described the staff as friendly, helpful and incredibly accommodating, going above and beyond to meet various requests and ensure a pleasant stay.

The hotel personnel are frequently noted for their kindness and warm hospitality, often providing a welcoming and attentive service that leaves a lasting impression. Many reviews commend the staff's efficiency and professionalism with specific mentions of their ability to assist with early check-ins, dietary needs and detailed information about the local area, including navigating the underground subway system.

Several reviews emphasize the staff's proficiency in English, making communication seamless for international guests. The personnel's polite and courteous demeanor is consistently praised and their ability to be attentive to guests' needs is often highlighted. Additionally, there are mentions of the staff's higher level of emotional intelligence and their flexible responses to various situations.

Despite occasional mentions of unhelpfulness or rigidness among a few staff members, the overwhelming majority of reviews convey positive experiences, underlined by phrases such as "amazing staff," "fantastic staff," and "outstanding staff." The hotel team’s dedication to exceptional service is evident with numerous guests appreciating their welcoming and accommodating nature.

In summary, the staff at SHIBUYA STREAM HOTEL have earned a reputation for their outstanding customer service, characterized by attentiveness, friendliness and a consistent commitment to guest satisfaction. Such glowing reviews make the hotel a highly recommended choice for those seeking a hospitable and enjoyable stay in Tokyo’s vibrant Shibuya district.

Wi-Fi
The WiFi at SHIBUYA STREAM HOTEL, formerly Shibuya Stream Excel Hotel Tokyu, generally receives positive remarks from guests. Reviewers appreciate its reliability and promptness, noting that it is good enough to handle video calls and work requirements. Many highlight the fast and high-bandwidth connection available in all rooms. Although some guests experienced slow speeds and occasional shutdowns at midnight, the overall consensus is that the WiFi is impressive and meets most needs well. The facility offers free WiFi, contributing to a satisfactory stay for those prioritizing consistent internet access.

Parking
Shibuya Stream Hotel, formerly known as Shibuya Stream Excel Hotel Tokyu, features a well-located and convenient parking facility. Guests noted the dedicated parking lot is excellently maintained and situated right below the hotel, providing easy access from the main entrance. The availability of private parking is particularly beneficial for those traveling with a vehicle, making it a convenient aspect of staying at this hotel.

Moreover, the parking is included at a low cost, which adds great value to the overall guest experience. Guests emphasized the importance of booking well in advance to secure a spot, ensuring the best parking arrangement. Additionally, the hotel's prime location is a short walk from the iconic Hachiko statue and the bustling Scramble crossing, further enhancing its appeal.

However, there were a few mentions of parking-related issues, such as an occasional lack of entrance clarity that led to some inconvenience and instances where guests felt that parking fees should not apply. Overall, the on-site and well-maintained parking facilities contribute significantly to the convenience and positive experiences of guests at Shibuya Stream Hotel.

4 Star
SHIBUYA STREAM HOTEL, formerly Shibuya Stream Excel Hotel Tokyu, consistently lives up to its four-star rating according to guest reviews. Visitors frequently highlight the comfortable rooms and extremely comfortable beds, emphasizing the modern decor that aligns with four-star expectations. The hotel ambiance contributes to a relaxing and luxurious experience, enhanced by a variety of amenities.

Guests particularly appreciate the polite and friendly staff, whose responses are noted to be both flexible and professional, akin to standards found in international hotels. The hotel's customer service is often praised, contributing significantly to the overall satisfaction of the stay.

Moreover, the breakfast offerings are consistently described as good, rounding out the positive experiences of the guests who have stayed there. The combination of high quality and reasonable prices further cements the hotel's reputation as a true four-star establishment.

Accessible
The SHIBUYA STREAM HOTEL, formerly known as Shibuya Stream Excel Hotel Tokyu, stands out for its impressive accessibility features, making it a top choice for travelers with disabilities. Guests consistently highlight its accessible entrance and well-designed facilities that make navigation easy throughout the hotel. The hotel's prime location is frequently praised, being directly connected to Shibuya Station, which ensures excellent access to public transportation and eliminates the need for umbrellas in inclement weather. This seamless connection to the train station facilitates smooth and stress-free travel to all parts of the city.

Families, including those with strollers, report no issues regarding accessibility, underscoring the hotel's thoughtful design. The surrounding area also boasts great flexibility with various shops catering to diverse needs and preferences. Whether for leisure or business, the convenience of reaching the station and the widespread availability of transportation options make this hotel a highly accessible choice for all guests.

Luxury
The SHIBUYA STREAM HOTEL, formerly Shibuya Stream Excel Hotel Tokyu, offers a luxurious stay underscored by modern and welcoming interiors. Its new facilities and immaculate cleanliness contribute to a beautiful and enjoyable experience. Guests have praised the hotel for its fabulous location and gorgeous views, enhancing its luxurious appeal. A minimalist yet elegant design characterizes the spacious rooms, ensuring comfort and satisfaction. The impeccable service adds to the overall comfort, making it stand out as a luxurious business hotel. The breakfast has been particularly highlighted for its luxurious quality. Although some suggest it might align closer to a 3-star rating, the unique experience and value for its price often leave a lasting impression on its visitors.


No, SHIBUYA STREAM HOTEL formerly Shibuya Stream Excel Hotel Tokyu doesn't have any pool.

No, a spa isn't available at SHIBUYA STREAM HOTEL formerly Shibuya Stream Excel Hotel Tokyu.

No, SHIBUYA STREAM HOTEL formerly Shibuya Stream Excel Hotel Tokyu doesn't allow dogs.

Yes, parking facilities are available at SHIBUYA STREAM HOTEL formerly Shibuya Stream Excel Hotel Tokyu.

No, SHIBUYA STREAM HOTEL formerly Shibuya Stream Excel Hotel Tokyu doesn't have a gym.

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