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Summary of reviewsDelta Hotels by Marriott Toronto Airport & Conference Centre is celebrated for its prime location near Pearson Airport, offering easy access via a short drive or shuttle ride and is conveniently close to major highways, bus stops and a variety of essential services such as restaurants, coffee shops and gas stations. Many guests find it ideal for transit and business-related travel, given its proximity to event venues like the Toronto Congress Centre.
The hotel’s breakfast garners positive reviews for its quality and variety with guests praising the fresh and tasty offerings. Although some feel it could be overpriced and desire more variety, the overall dining experience remains commendable. Dinner at the hotel also receives high marks, particularly the Lot 41 restaurant and the Japanese dining options with excellent service enhancing the experience.
Rooms at the hotel are generally appreciated for their spaciousness, cleanliness and comfortable beds. While some issues like outdated bathrooms and minor maintenance lapses are noted, the majority of guests find the accommodations cozy and satisfactory. Cleanliness is upheld as a strong point with many agreeing that the rooms and facilities are well-maintained, although occasional reports of cleanliness lapses do arise.
The staff at Delta Hotels by Marriott Toronto Airport & Conference Centre are frequently described as helpful, professional and friendly. The efficient and supportive service at the front desk, including standout employees, contributes to a welcoming atmosphere. However, there are occasional reports of less favorable experiences.
Additional amenities like the free WiFi, spa, gym and indoor pool are well received. Guests appreciate the strong and reliable internet connection, the relaxing spa facilities and the well-maintained gym. The pool and hot tub are noted for their spaciousness and enjoyment; although some guests experience crowded conditions and slight cleanliness issues, the overall feedback remains positive.
Parking receives mixed reviews with many appreciating the ease and convenience but some concern over daily fees. The comfort of the beds is a highlight with numerous guests praising them for excellent support and clean linens, contributing to restful sleep.
This four-star hotel lives up to its rating by delivering a luxurious and professional ambiance, clean rooms and good rates. It is particularly favorable for business travelers, offering excellent facilities, a professional staff and an ideal location for hosting events. The hotel’s accessibility features and pet-friendly policies further enhance its appeal, accommodating a wide range of guests' needs.
Overall, Delta Hotels by Marriott Toronto Airport & Conference Centre offers a positive and convenient stay, especially for those with business or transit-related needs, while providing comfort and quality services. Show more
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Categories
Hotel near Golf Courses
This hotel offers convenient access to nearby golf courses. The hotel provides excellent facilities for both relaxation and business, making it a balanced choice for golf enthusiasts.
Business Hotel
This hotel offers extensive conference facilities and essential business services. Its proximity to the airport and comprehensive amenities make it a practical choice for business events and meetings.
Hotel with Parking
This large airport hotel provides both valet and self-parking facilities. It also offers a complimentary airport shuttle, making it highly convenient for travelers with vehicles.
Hotel with Gym
This hotel offers a fitness center. The fitness facilities cater to travelers and conference attendees.
Hotel with Indoor Pool
Delta Hotels by Marriott Toronto Airport & Conference Centre is listed as a hotel with an indoor pool, offering this amenity for guests in the airport area.
Hotel with Heated Pool
This Delta by Marriott hotel located by the airport features an indoor heated pool.
Hotel near Ski Resorts
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Accessible Hotel
4-Star Hotel
Room Types
Queen RoomThis room features a flat-screen TV, seating area, coffee maker, desk and complimentary bottled water.
King Room with Sofa BedThis room features a flat-screen TV, seating area, coffee maker, desk and complimentary bottled water.
King Suite with Sofa BedThis room features a flat-screen TV, seating area, coffee maker, desk and complimentary bottled water.
King Studio with Sofa BedThis room features a flat-screen TV, seating area, coffee maker, desk and complimentary bottled water.
Double Queen RoomThis room features a flat-screen TV, seating area, coffee maker, desk and complimentary bottled water.
King Guest RoomThis room features a flat-screen TV, seating area, coffee maker, desk and complimentary bottled water.
One-Bedroom King Suite with Sofa BedThis spacious suite consists of 1 bedroom, a seating area and 1 bathroom with a bath and a shower. This suite is air-conditioned and features a flat-screen TV with cable channels, a tea and coffee maker, a sofa and a carpeted floor. The unit offers 1 bed.
Guest Reviews
7.9
Good
Location
The Delta Hotels by Marriott Toronto Airport & Conference Centre is frequently praised for its prime location next to Pearson Airport. Guests find it highly convenient for transit, appreciating the ease of access with a mere 5-minute drive or short shuttle ride. The hotel's proximity to major highways and bus stops adds to its appeal for those looking to navigate the area efficiently.
Several reviews noted the convenience of nearby essential services, including restaurants, fast food chains, coffee shops like Starbucks and gas stations. The location's suitability for access to the Toronto Congress Centre and other event venues also stands out, making it ideal for both business and leisure travelers.
However, the hotel's close location to the airport understandably comes with some drawbacks with multiple guests mentioning the loud noise from overhead planes. The distance from downtown Toronto is also a noted point, which might be a consideration for those looking to explore the city's central attractions.
Overall, the location of the Delta Hotels by Marriott Toronto Airport & Conference Centre is highlighted as a strong point, particularly for travelers seeking convenience to the airport and essential services.
Breakfast
Delta Hotels by Marriott Toronto Airport & Conference Centre offers breakfast options that have garnered predominantly positive feedback from guests. Many visitors have praised the breakfast, describing it as great, excellent and superb. They have highlighted the fresh and tasty food with several noting that the breakfast service on the ground floor is particularly commendable. The variety and quality contributed to an impressive and amazing breakfast experience for many.
However, there are a few areas where guests felt improvements could be made. Some mentioned that breakfast was overpriced with additional costs that were not clearly communicated at the time of booking. Several guests pointed out the lack of free breakfast and wished for more variety, considering what was available was often repetitive. Others felt that the breakfast service could be slow and occasionally, items like milk for coffee were missing. The timing of the breakfast service starting at 7:30 AM was noted as inconvenient for early travelers.
For those looking for a quicker option, Starbucks in the same building served as an alternative, although some guests preferred a more substantial breakfast. Despite these minor issues, the overall sentiment leans towards a positive dining experience with many guests appreciating the availability and quality of the breakfast offered at the hotel.
Dinner
The dining experience at Delta Hotels by Marriott Toronto Airport & Conference Centre is highlighted by several noteworthy aspects. The hotel boasts a variety of dining options, including the highly praised Lot 41 restaurant, which garners commendations for its quality food and excellent service. The Japanese restaurant on-site also receives positive mentions for its offerings. Furthermore, the bar is noted for its great food and drinks, adding to the overall pleasant dining experiences at the hotel.
On the convenience front, several fast food chains and a Starbucks are accessible on the ground level, providing additional choices for guests. Despite some remarks about limited selection and occasional closures due to health mandates, the hotel’s restaurants generally receive acclaim for their offerings, from nice dinners to last-minute lounge preparations.
In summary, while there might be occasional difficulties with availability, the overall feedback highlights excellent food quality, diverse dining options and outstanding service, making the dining experience at Delta Hotels by Marriott Toronto Airport & Conference Centre a well-regarded aspect of a stay.
Rooms
The rooms at Delta Hotels by Marriott Toronto Airport & Conference Centre receive mixed reviews. Many guests appreciate the spaciousness, cleanliness and modern updates, describing the rooms as very comfortable, cozy and well appointed. Beds are often noted as extremely comfortable, contributing to a pleasant stay. The hotel provides all necessary conveniences and higher floor rooms are typically quieter and more enjoyable.
However, some guests find the size of the rooms smaller than expected, particularly for families or longer stays. Specific issues like blocked drains, peeling enamel in tubs and outdated bathrooms are mentioned. Dustiness and occasional cleanliness lapses such as unprepared setups for more than two guests and old or dirty fixtures are mentioned. Despite the comfortable beds, some rooms have noisy environments either due to poor soundproofing or external factors like nearby planes.
Overall, the rooms succeed in comfort and essential amenities but leave room for improvement in maintenance and spaciousness.
Beds
The beds at Delta Hotels by Marriott Toronto Airport & Conference Centre have earned significant praise for their comfort. Many guests found the beds extremely comfortable, leading to some of the best sleep they've ever had. The mattresses and pillows were often highlighted as being particularly delightful, providing excellent support and comfort throughout the night. Cleanliness was also mentioned positively with several reviews noting clean beds and linens. However, not all experiences were perfect; a few guests experienced discomfort due to small bed sizes or issues with the duvets and sheets. Despite these occasional drawbacks, the overwhelmingly positive feedback indicates that most visitors enjoyed a restful and pleasant sleep experience. Overall, the bedding quality contributes significantly to a satisfying stay at the hotel.
Cleanliness
Delta Hotels by Marriott Toronto Airport & Conference Centre has garnered mixed feedback regarding its cleanliness. Numerous guests consistently describe the rooms and facilities as very clean, tidy and comfortable. Positive remarks highlight the hotel's clean and modern environment, spacious rooms and well-maintained amenities. Visitors frequently compliment the impeccable cleanliness of the premises, the fresh-smelling atmosphere and the overall neatness.
However, some guests noted specific issues in certain areas. Instances of stained linens, dirty bathtubs and unswept bathrooms were occasionally reported. Additionally, the hotel's carpets, especially on the first floor, need addressing and some guests have raised concerns about odors. Housekeeping services sometimes fell short with reports of rooms not being cleaned during extended stays and needing requests made before noon for service.
In summary, while the hotel largely maintains high standards of cleanliness, there remain areas that require more consistent attention.
Staff
The reviews for Delta Hotels by Marriott Toronto Airport & Conference Centre emphasize a generally positive experience with the staff. Guests frequently described the personnel as very helpful, professional and friendly with many noting the efficiency and supportiveness of the staff. There are repeated mentions of the welcoming nature and kindness of the team with specific praise for front desk employees like Olivia, Sam and Arlo, who were highlighted for making guests feel especially welcomed.
Nonetheless, a few reviews pointed out some negative encounters, such as unfriendliness and rudeness, particularly in the restaurant and some front desk instances. Reports of disorganization at the front desk and issues with room cleanliness were also noted, though these seemed less common. Despite these occasional lapses, the overall sentiment towards the staff remains favorable with many guests appreciating the smiling, courteous and responsive service that contributed to a pleasant hotel experience.
Wi-Fi
Guests generally found the WiFi at Delta Hotels by Marriott Toronto Airport & Conference Centre to be efficient and satisfactory. Many highlighted that the connection was great, describing the speed as excellent and quick. The availability of free WiFi was appreciated, although a few guests faced challenges logging in or locating the WiFi information. Some feedback mentioned that instructions on how to access the WiFi could have been clearer and there were isolated issues with the hotel’s Wi-Fi app not working properly. However, the overall consensus points to a reliable and fast internet service.
Spa
Delta Hotels by Marriott Toronto Airport & Conference Centre offers a variety of amenities, including a spa designed for relaxation and wellness. Guests particularly appreciated the spa facilities, which include a hot tub. However, the occasional unavailability of spa services due to staffing issues was noted. Despite some negative feedback regarding the surrounding infrastructure, such as noise from a loud furnace and a disappointing pool experience, the spa and wellness area stood out as a key area for relaxation in the hotel.
Gym
The gym at Delta Hotels by Marriott Toronto Airport & Conference Centre generally receives positive remarks with many guests highlighting its good facilities and well-maintained gym area. However, certain areas for improvement were noted, such as the cleanliness of the gym equipment and the need for a more reliable water supply. Additionally, access to the sauna required specific instructions for staff to clean it properly. Despite these minor setbacks, the overall gym experience is favorable.
Pool
Delta Hotels by Marriott Toronto Airport & Conference Centre features a large indoor pool that has received positive feedback from guests. Many appreciate the spaciousness of both the pool and the hot tub, complimenting the enjoyable experience they provide. Guests often describe the swimming pool as nice with particular enthusiasm for the hot tub, which is often mentioned alongside the pool. Despite the many compliments, a few guests noted that the pool could become crowded at times and there were some concerns about cleanliness in the wellness area and gym equipment. Nevertheless, the overall sentiment towards the pool and hot tub remains positive with many guests expressing their enjoyment of these amenities.
Parking
Parking at the Delta Hotels by Marriott Toronto Airport & Conference Centre receives mixed feedback from guests. Many appreciate the ease and convenience with phrases like "parking was easy" and "parking is simple" frequently mentioned. Guests have noted plenty of available spaces and commend the accessibility, such as parking next to the lobby. Free parking is a highlight with several mentions of it being included and conveniently located. However, not all reviews are positive. Some guests express dissatisfaction with the charges, pointing out a daily parking fee typically around $20 and a few mention it as being expensive or inconvenient. The lack of underground parking is also noted. Overall, the parking experience is generally positive but tempered by cost considerations.
4 Star
Delta Hotels by Marriott Toronto Airport & Conference Centre provides a commendable four-star experience, living up to its rating with its luxurious and professional ambiance. The hotel features nice amenities and clean, well-maintained rooms. Guests appreciate the good rates and polite staff, contributing to an overall positive stay. The location is often highlighted as convenient. This Marriott property maintains high cleanliness standards and delivers on guest expectations, making it a good choice for a comfortable stay.
Business
Delta Hotels by Marriott Toronto Airport & Conference Centre provides excellent facilities and services tailored for business travelers. Guests commend the professional staff and the convenience of check-in and check-out processes. The hotel's business centre is highly regarded and the conference center is frequently praised for its suitability and ideal location for hosting events. The availability of free Wi-Fi further enhances the experience for business visitors. The overall atmosphere is described as nice and cozy, contributing to a positive stay. This hotel consistently meets the needs of business guests, making it an excellent choice for those attending conferences or traveling for corporate purposes.
Accessible
Delta Hotels by Marriott Toronto Airport & Conference Centre receives praise for its accessibility features, making it a favorable option for guests with disabilities. Many reviews highlight that the hotel is wheelchair-friendly, offering excellent wheelchair accessibility throughout its premises. The accessible rooms are designed thoughtfully and accessible bathrooms are available, enhancing convenience and comfort. With its commitment to providing a welcoming environment for all guests, the hotel stands out as a reliable choice for those seeking accessible accommodations.
Dog Friendly
Delta Hotels by Marriott Toronto Airport & Conference Centre welcomes guests traveling with their furry friends, allowing up to two pets for the same pet fee. While there is a designated spot for dog walks, guests could encounter some challenges regarding additional amenities. The hotel charges a $50 fee for dogs and some guests have experienced difficulties borrowing food bowls and acquiring dog food, as it is not available for purchase on-site. Additionally, there have been occasional issues with dog barking and some guests have had to request pet-related items multiple times. However, the inclusive pet policy makes it a viable option for travelers with pets.
Yes, Delta Hotels by Marriott Toronto Airport & Conference Centre has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Delta Hotels by Marriott Toronto Airport & Conference Centre.
Yes, Delta Hotels by Marriott Toronto Airport & Conference Centre welcomes dogs.
Yes, parking facilities are available at Delta Hotels by Marriott Toronto Airport & Conference Centre.
Yes, Delta Hotels by Marriott Toronto Airport & Conference Centre has a gym.