Doubletree by Hilton Toronto Airport, ON
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Summary of reviewsThe Doubletree by Hilton Toronto Airport, ON is frequently praised for its strategic proximity to Pearson International Airport, adding a layer of convenience with its complimentary shuttle service. This location not only benefits those with early flights or layovers but also places guests within easy reach of downtown Toronto and popular destinations via nearby highways. The area around the hotel boasts a range of dining options, including on-site amenities like Starbucks and the well-regarded Turtle Jack's restaurant.
Reviews of breakfast at the hotel are mixed. Many guests appreciate the variety and quality offered at Turtle Jack's, coupled with the delightful chocolate chip cookies provided at check-in. However, some guests feel breakfast could be better organized and varied with occasional issues concerning pricing and service clarity. Dinner experiences are more positively viewed with guests praising the excellent food and helpful restaurant staff both onsite and at nearby dining options like The Keg.
The rooms at the Doubletree are favorably reviewed for their spaciousness, cleanliness and comfort. Modern amenities and effective soundproofing enhance the guest experience, though there are occasional mentions of minor issues like inconsistent room sizes and lighting problems. Cleanliness is a steadfast highlight with guests consistently commending the hotel's tidy and well-maintained premises.
Staff feedback is somewhat polarized; many guests highlight the friendliness and helpfulness of staff, particularly at the front desk and in housekeeping. Nonetheless, there are notable complaints about occasional unprofessional behavior and lack of courtesy from certain staff members, suggesting a need for improved consistency in service.
WiFi availability is appreciated with many guests finding it sufficient for basic internet use. However, those requiring higher speeds, particularly for streaming, might need to consider upgraded options. The gym and pool facilities receive positive feedback for their cleanliness, equipment and convenience, although some guests desire better amenities and more extensive operating hours.
Parking at the hotel garners mixed emotions; while it is secure and conveniently linked with a shuttle service to the airport, many guests find the costs high and at times poorly communicated. Family-friendly aspects of the hotel are applauded with spacious rooms and enjoyable pool facilities creating a welcoming atmosphere for families. Special efforts by the staff to ensure comfort, along with small touches like cookies at check-in, add to the family-friendly environment.
Above all, the comfort of the beds is frequently lauded with many guests enjoying restful nights thanks to the plush bedding. Despite some areas needing improvement, the overall consensus is that the Doubletree by Hilton Toronto Airport, ON offers a clean, comfortable and conveniently located option for travelers.
Categories
Reviews of breakfast at the hotel are mixed. Many guests appreciate the variety and quality offered at Turtle Jack's, coupled with the delightful chocolate chip cookies provided at check-in. However, some guests feel breakfast could be better organized and varied with occasional issues concerning pricing and service clarity. Dinner experiences are more positively viewed with guests praising the excellent food and helpful restaurant staff both onsite and at nearby dining options like The Keg.
The rooms at the Doubletree are favorably reviewed for their spaciousness, cleanliness and comfort. Modern amenities and effective soundproofing enhance the guest experience, though there are occasional mentions of minor issues like inconsistent room sizes and lighting problems. Cleanliness is a steadfast highlight with guests consistently commending the hotel's tidy and well-maintained premises.
Staff feedback is somewhat polarized; many guests highlight the friendliness and helpfulness of staff, particularly at the front desk and in housekeeping. Nonetheless, there are notable complaints about occasional unprofessional behavior and lack of courtesy from certain staff members, suggesting a need for improved consistency in service.
WiFi availability is appreciated with many guests finding it sufficient for basic internet use. However, those requiring higher speeds, particularly for streaming, might need to consider upgraded options. The gym and pool facilities receive positive feedback for their cleanliness, equipment and convenience, although some guests desire better amenities and more extensive operating hours.
Parking at the hotel garners mixed emotions; while it is secure and conveniently linked with a shuttle service to the airport, many guests find the costs high and at times poorly communicated. Family-friendly aspects of the hotel are applauded with spacious rooms and enjoyable pool facilities creating a welcoming atmosphere for families. Special efforts by the staff to ensure comfort, along with small touches like cookies at check-in, add to the family-friendly environment.
Above all, the comfort of the beds is frequently lauded with many guests enjoying restful nights thanks to the plush bedding. Despite some areas needing improvement, the overall consensus is that the Doubletree by Hilton Toronto Airport, ON offers a clean, comfortable and conveniently located option for travelers.
Hotel near Golf Courses
Located conveniently near the airport and accessible golf courses. It offers a comfortable stay with standard amenities suitable for travelers and golf lovers.
Hotel near Ski Resorts
Located near the airport, this hotel provides a convenient base for guests looking to access ski resorts in the surrounding areas. It offers standard amenities suitable for a comfortable stay while planning winter sports activities.
Hotel with Free Wi-Fi
This hotel offers complimentary high-speed Wi-Fi, ensuring guests can easily stay connected. The hotel's internet services are reliable and cater to the needs of business and leisure travelers.
Hotel with Parking
This hotel offers on-site self-parking with in/out privileges for a daily fee. EV charging is available, and guests can utilize the free airport shuttle or inquire about a 'Park & Fly Package'.
EV charging stations
Hotel with EV Charging Stations
Features EV charging, and is known for its warm chocolate chip cookie welcome. The hotel provides a comfortable stay with convenient access to the airport.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Indoor Pool
Guest Reviews
The Doubletree by Hilton Toronto Airport is a prime choice for travelers prioritizing proximity to Pearson International Airport. Located just minutes away, the hotel's strategic position near the airport is frequently praised for its convenience, especially beneficial for those with early flights, layovers or transit stays. The complimentary shuttle service to and from the airport adds to the hotel's appeal, ensuring easy and hassle-free transfers.
Guests also value the ease of access provided by major highways, which connect the hotel not only to the airport but also to downtown Toronto and other notable areas. The location proves advantageous for those looking to explore the city with easy commutes to and from different parts of Toronto.
In addition to its prime airport location, the hotel is surrounded by a variety of dining options. Several great restaurants are within walking distance and there are convenient on-site options including a Starbucks in the lobby and a Turtle Jacks restaurant. This makes the hotel a well-rounded choice for both convenience and comfort.
The Doubletree by Hilton Toronto Airport consistently delivers on location with its clean and modern facilities enhancing the overall experience for travelers.
The breakfast experience at the Doubletree by Hilton Toronto Airport appears to evoke mixed feelings among guests. Many highlight the breakfast as rich, tasty and offering a good, hearty selection, particularly when enjoyed at Turtle Jack's, a restaurant associated with the hotel. Some guests found the breakfast fantastic and well worth the cost, complemented by the delicious chocolate chip cookies received at check-in. The hot breakfast options and simple, standard fare seem to please quite a few with mentions of good quality food and generous portions. Additionally, a variety of options were available, though these sometimes came at an extra cost.
However, there were notable criticisms. Several guests mentioned that the breakfast could be better organized and more diverse, pointing out that it was often the same every day. Some found it to be unexciting, average, inedible or even poor in quality and choice. The breakfast experience could also be marred by expensive pricing and occasional issues with rude or uninformed staff. Concerns were also raised about the clarity of what is included in the room rate and what isn't with multiple guests needing to ask for vouchers or unexpectedly paying for meals they thought were complimentary.
In summary, while the breakfast at Doubletree by Hilton Toronto Airport has its highlights with quality options and enjoyable experiences for some, it also faces significant room for improvement in variety organization and cost transparency.
The Doubletree by Hilton Toronto Airport offers a variety of dining options that have garnered positive feedback from guests. The on-site restaurant is praised for its excellent food with some describing it as potentially the best in the city. It features a diverse menu including plant-based and healthier options, which many guests found satisfying. The restaurant staff and bar waitstaff received commendations for their kindness and helpfulness.
For those looking for more variety, Turtle Jack's, a nearby restaurant, has been highlighted for its large servings, delicious dishes and pleasant dining experience, although it can be a bit pricier. Other nearby options include The Keg, which is noted as an excellent alternative within walking distance.
While the in-house dining does have some mixed reviews with occasional mentions of cold or overpriced food, the overall consensus is positive with many guests recommending the hotel’s restaurant for dinner or lunch. Additionally, the presence of a Starbucks on site adds to the convenience for guests looking for a quick meal or coffee.
Whether dining on-site or exploring nearby restaurants like Turtle Jack's and The Keg, visitors to the Doubletree by Hilton Toronto Airport have a range of appealing options to ensure a pleasant dining experience.
Guests at the Doubletree by Hilton Toronto Airport, ON, generally had a positive experience regarding the rooms. Many reviews praised the spacious and comfortable accommodations, often noting the large room sizes and cozy bedding. The cleanliness of the rooms was frequently highlighted with descriptions of them being very clean, tidy and modern. Soundproofing was another positive aspect, ensuring a quiet environment despite the proximity to the airport.
Several guests appreciated the modern amenities such as large TVs, although there were occasional complaints about poor picture quality. Showers with glass doors and spacious bathrooms were favored features. A significant number of guests mentioned the rooms being updated and beautifully decorated, contributing to the overall pleasant ambience of the hotel.
While many found the rooms to be large and well-appointed, there were some inconsistencies in room sizes with a few guests noting smaller, less spacious accommodations. Issues with lighting and air conditioning in a few rooms were also mentioned. Additionally, suggestions were made for improved amenities such as stocked minibars or complimentary water.
Overall, the rooms at this hotel received commendations for their comfort, cleanliness and spaciousness, making it a suitable option for travelers looking for a convenient and restful stay near the airport.
The Doubletree by Hilton Toronto Airport is renowned for its exceptionally comfortable beds, drawing praise from numerous guests who enjoyed restful nights. The bedding, including the pillows and linens, is often highlighted for its comfort, contributing to an overall positive sleep experience. Reviews frequently describe the beds as very comfortable, super comfy and some of the most comfortable that guests have ever encountered. The hotel features large queen and full-sized beds with clean rooms and top-notch bedding that adds to the comfort. Despite some feedback about older beds and occasional sagging mattresses, the general consensus remains overwhelmingly favorable with guests regularly appreciating the great beds for their comfort and the quality of sleep provided.
The Doubletree by Hilton Toronto Airport, ON stands out for its exceptional cleanliness, consistently highlighted by guests in their reviews. Visitors frequently mention that the hotel and its rooms are very clean and comfortable, contributing to a pleasant stay. The rooms are notably spacious, cozy and modern, all while maintaining a high standard of cleanliness. Guests found the property to be not just clean but also tidy and well-kept, extending from the rooms to the common facilities. The bathrooms, in particular, are noted for their cleanliness with a few minor exceptions. Overall, the immaculate state of the hotel makes it an excellent choice for travelers prioritizing a clean and comfortable environment.
At Doubletree by Hilton Toronto Airport, impressions about the staff are quite mixed. Many guests praised the team for being very friendly, helpful and accommodating with several mentions of the front desk staff being particularly welcoming and efficient. The housekeeping and restaurant staff also received commendations for their friendliness and prompt service. Guests appreciated the warm, attentive and professional demeanor of various staff members, which added a positive touch to their stay.
However, there were notable complaints about some staff members being rude, unhelpful and unfriendly. Issues were raised about the reception team with reports of unprofessional behavior, inconsistencies and a lack of courtesy. Some guests felt that certain staff members lacked enthusiasm and the necessary customer service skills, which negatively impacted their experience.
Overall, while a significant portion of guests found the staff to be excellent and well-managed, there are areas that require improvement to ensure a consistently positive guest experience.
At the Doubletree by Hilton Toronto Airport, guests have mixed experiences with the WiFi service. Many appreciate the availability of free WiFi in the rooms, citing a good internet connection and excellent service. In particular, some guests found the WiFi works great, which is conducive to basic internet activities like checking emails.
However, several guests noted that the free WiFi can be slow and those needing a faster connection, such as for streaming movies or watching Netflix, might need to consider purchasing an upgraded package. A few reviews mentioned issues like slow or unreliable service, which may require some guests to use alternative solutions like a personal hotspot. Despite these occasional setbacks, the presence of free WiFi is positively acknowledged by many visitors.
The gym at the Doubletree by Hilton Toronto Airport garners several positive remarks from guests. Many appreciated the well-equipped fitness center and noted that the gym was great with a clean and empty fitness area available for a workout. The facility features basic equipment, including dumbbells and gym machines. A number of visitors mentioned that the fitness room and the exercise areas were clean, albeit a few pointed out minor inconveniences like the lack of air conditioning. The fitness center is conveniently open 24/7, catering to different schedules. Guests also highlighted the nice indoor pool and hot tub, enhancing their overall experience at the hotel. While some wished for more tools in the gym and a cleaner environment, the majority praised the recent renovations and found the gym and pool to be valuable amenities during their stay.
The Doubletree by Hilton Toronto Airport's swimming pool has received a mix of feedback from guests, primarily highlighting its positive aspects. Many guests found the indoor pool to be clean and enjoyable with some describing it as beautiful and great for relaxation. The pool and jacuzzi facilities were particularly appreciated and noted as a major highlight. Families, especially, enjoyed the pool with numerous guests mentioning that their children had a fantastic time.
The pool's hours of operation, starting at 7 am, were convenient for guests and the fact that the pool was open during their stay was appreciated. Additionally, the pool area and gym were noted as nice amenities and the facility as a whole was generally liked.
However, there were a few criticisms. Some guests mentioned the pool was small or basic and there were occasional issues with pool towel availability. A notable downside for some visitors was the pool being out of service during their stay and others found it disappointing that the pool did not stay open late. Despite these occasional criticisms, the majority of feedback was positive with guests valuing the pool as a pleasant feature of their stay at the hotel.
Guests of the Doubletree by Hilton Toronto Airport have mixed emotions regarding the parking facility at the hotel. On the positive side, parking is described as convenient, secure and available with plenty of spots for visitors. The parking fee includes a shuttle service to the airport, which adds value for those flying in or out.
However, many reviews highlight the significant cost of parking, often mentioned as around $25 to $28 per day, which some guests find steep and potentially off-putting. The expense is seen as outrageously high by some and complaints were made about the additional charges that aren't always clearly communicated at check-in.
The process of getting in and out of the parking lot can be cumbersome and occasionally frustrating due to issues like malfunctioning gates or confusing entry systems. Despite the ease of finding a spot, the high parking costs are a frequent subject of dissatisfaction and detract from the overall value for money during the stay.
Doubletree by Hilton Toronto Airport stands out as a family-friendly destination, creating enjoyable experiences for both children and their parents. The hotel offers family-friendly rooms that are spacious enough to accommodate larger families, making it a great choice for family stays. The pool area is particularly popular with several reviews highlighting that kids had a blast and enjoyed swimming.
Families arriving here find the hotel very welcoming with staff making efforts to ensure comfort and satisfaction. One review mentioned a particularly memorable experience thanks to a staff member named Joy and another story highlighted the manager’s assistance in finding a room during an unexpected situation.
Kids also get special treats like cookies upon check-in, adding to the excitement of the stay. Additionally, the hotel provides sufficient space to store baby food and responds promptly to extra item requests, ensuring that family needs are met efficiently.
Despite some negative experiences, such as impolite front desk staff and a lack of designated kids' areas, the overall sentiment remains positive. The welcoming environment, spacious accommodations and fun activities contribute to a pleasant family experience at the Doubletree by Hilton Toronto Airport.
Doubletree by Hilton Toronto Airport is acclaimed for its location, cleanliness and environment, fully meeting the criteria for a four-star hotel. The hotel is convenient and lives up to its four-star rating, offering clean and comfortable accommodations. Guests often note that their stay provided excellent value for money, appreciating the four-star facilities and services.
Many guests expressed pleasant surprise at the level of quality, suggesting that the hotel feels more like a five-star establishment despite its four-star rating. Families particularly enjoyed the services and overall, the hotel is considered a great choice for those seeking four-star amenities at a reasonable price. However, some reviews hinted that the hotel's high standards might exceed what one typically expects from a four-star rating.
The Doubletree by Hilton Toronto Airport, ON emerges as a prime choice for business travelers. Guests have noted the hotel's suitability for business trips with amenities tailored specifically for professionals. The presence of a nearby convention center and conference hall adds significant convenience for work-related functions, making it an ideal location for those attending events or meetings. The property is praised for its quiet and clean environment despite being fully booked, ensuring a pleasant stay without interruptions.
Travelers find the business center and other facilities conducive to work, complemented by an efficient and helpful reception staff that facilitates easy check-in and check-out processes. The hotel stands out for early flights, providing a convenient option for those catching morning departures. While the price may not always be viewed as providing value, the overall suitability for short-term business stays and work trips is well acknowledged. The availability of separate receipts for multiple room bookings also highlights its accommodation for business needs.
The indoor pool at Doubletree by Hilton Toronto Airport, ON has received consistent praise from guests. Reviewers appreciated the general pool facilities and highlighted the availability of both a swimming pool and jacuzzi. The pool is frequently described as warm, beautiful and very clean with a modern design that enhances the guest experience. Guests were pleased that the pool and jacuzzi were open and accessible and several reviews mentioned that the services surrounding the swimming pool were amazing. Overall, the indoor pool contributes positively to the hotel's reputation, offering a pleasant and hygienic environment for relaxation and leisure.
Location Show Map
Location
Guests also value the ease of access provided by major highways, which connect the hotel not only to the airport but also to downtown Toronto and other notable areas. The location proves advantageous for those looking to explore the city with easy commutes to and from different parts of Toronto.
In addition to its prime airport location, the hotel is surrounded by a variety of dining options. Several great restaurants are within walking distance and there are convenient on-site options including a Starbucks in the lobby and a Turtle Jacks restaurant. This makes the hotel a well-rounded choice for both convenience and comfort.
The Doubletree by Hilton Toronto Airport consistently delivers on location with its clean and modern facilities enhancing the overall experience for travelers.
Breakfast
However, there were notable criticisms. Several guests mentioned that the breakfast could be better organized and more diverse, pointing out that it was often the same every day. Some found it to be unexciting, average, inedible or even poor in quality and choice. The breakfast experience could also be marred by expensive pricing and occasional issues with rude or uninformed staff. Concerns were also raised about the clarity of what is included in the room rate and what isn't with multiple guests needing to ask for vouchers or unexpectedly paying for meals they thought were complimentary.
In summary, while the breakfast at Doubletree by Hilton Toronto Airport has its highlights with quality options and enjoyable experiences for some, it also faces significant room for improvement in variety organization and cost transparency.
Dinner
For those looking for more variety, Turtle Jack's, a nearby restaurant, has been highlighted for its large servings, delicious dishes and pleasant dining experience, although it can be a bit pricier. Other nearby options include The Keg, which is noted as an excellent alternative within walking distance.
While the in-house dining does have some mixed reviews with occasional mentions of cold or overpriced food, the overall consensus is positive with many guests recommending the hotel’s restaurant for dinner or lunch. Additionally, the presence of a Starbucks on site adds to the convenience for guests looking for a quick meal or coffee.
Whether dining on-site or exploring nearby restaurants like Turtle Jack's and The Keg, visitors to the Doubletree by Hilton Toronto Airport have a range of appealing options to ensure a pleasant dining experience.
Rooms
Several guests appreciated the modern amenities such as large TVs, although there were occasional complaints about poor picture quality. Showers with glass doors and spacious bathrooms were favored features. A significant number of guests mentioned the rooms being updated and beautifully decorated, contributing to the overall pleasant ambience of the hotel.
While many found the rooms to be large and well-appointed, there were some inconsistencies in room sizes with a few guests noting smaller, less spacious accommodations. Issues with lighting and air conditioning in a few rooms were also mentioned. Additionally, suggestions were made for improved amenities such as stocked minibars or complimentary water.
Overall, the rooms at this hotel received commendations for their comfort, cleanliness and spaciousness, making it a suitable option for travelers looking for a convenient and restful stay near the airport.
Beds
Cleanliness
Staff
However, there were notable complaints about some staff members being rude, unhelpful and unfriendly. Issues were raised about the reception team with reports of unprofessional behavior, inconsistencies and a lack of courtesy. Some guests felt that certain staff members lacked enthusiasm and the necessary customer service skills, which negatively impacted their experience.
Overall, while a significant portion of guests found the staff to be excellent and well-managed, there are areas that require improvement to ensure a consistently positive guest experience.
Wi-Fi
However, several guests noted that the free WiFi can be slow and those needing a faster connection, such as for streaming movies or watching Netflix, might need to consider purchasing an upgraded package. A few reviews mentioned issues like slow or unreliable service, which may require some guests to use alternative solutions like a personal hotspot. Despite these occasional setbacks, the presence of free WiFi is positively acknowledged by many visitors.
Gym
Pool
The pool's hours of operation, starting at 7 am, were convenient for guests and the fact that the pool was open during their stay was appreciated. Additionally, the pool area and gym were noted as nice amenities and the facility as a whole was generally liked.
However, there were a few criticisms. Some guests mentioned the pool was small or basic and there were occasional issues with pool towel availability. A notable downside for some visitors was the pool being out of service during their stay and others found it disappointing that the pool did not stay open late. Despite these occasional criticisms, the majority of feedback was positive with guests valuing the pool as a pleasant feature of their stay at the hotel.
Parking
However, many reviews highlight the significant cost of parking, often mentioned as around $25 to $28 per day, which some guests find steep and potentially off-putting. The expense is seen as outrageously high by some and complaints were made about the additional charges that aren't always clearly communicated at check-in.
The process of getting in and out of the parking lot can be cumbersome and occasionally frustrating due to issues like malfunctioning gates or confusing entry systems. Despite the ease of finding a spot, the high parking costs are a frequent subject of dissatisfaction and detract from the overall value for money during the stay.
Family
Families arriving here find the hotel very welcoming with staff making efforts to ensure comfort and satisfaction. One review mentioned a particularly memorable experience thanks to a staff member named Joy and another story highlighted the manager’s assistance in finding a room during an unexpected situation.
Kids also get special treats like cookies upon check-in, adding to the excitement of the stay. Additionally, the hotel provides sufficient space to store baby food and responds promptly to extra item requests, ensuring that family needs are met efficiently.
Despite some negative experiences, such as impolite front desk staff and a lack of designated kids' areas, the overall sentiment remains positive. The welcoming environment, spacious accommodations and fun activities contribute to a pleasant family experience at the Doubletree by Hilton Toronto Airport.
4 Star
Many guests expressed pleasant surprise at the level of quality, suggesting that the hotel feels more like a five-star establishment despite its four-star rating. Families particularly enjoyed the services and overall, the hotel is considered a great choice for those seeking four-star amenities at a reasonable price. However, some reviews hinted that the hotel's high standards might exceed what one typically expects from a four-star rating.
Business
Travelers find the business center and other facilities conducive to work, complemented by an efficient and helpful reception staff that facilitates easy check-in and check-out processes. The hotel stands out for early flights, providing a convenient option for those catching morning departures. While the price may not always be viewed as providing value, the overall suitability for short-term business stays and work trips is well acknowledged. The availability of separate receipts for multiple room bookings also highlights its accommodation for business needs.
Indoor Pool
Yes, Doubletree by Hilton Toronto Airport, ON has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Doubletree by Hilton Toronto Airport, ON.
No, Doubletree by Hilton Toronto Airport, ON doesn't allow dogs.
Yes, parking facilities are available at Doubletree by Hilton Toronto Airport, ON.
Yes, Doubletree by Hilton Toronto Airport, ON has a gym.
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