Pantages Hotel Toronto Centre

Toronto 43.65443200, -79.37891800 , 200 Victoria Street (Show on Map)
8.3
Very Good


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Summary of reviewsPantages Hotel Toronto Centre stands out primarily due to its prime downtown location, widely praised for its proximity to Toronto’s main attractions. Just a stone’s throw from Yonge Street, the subway and iconic landmarks like the CN Tower, Eaton Centre and Nathan Phillips Square, guests can easily explore the city on foot. The proximity to Massey Hall, Ed Mirvish Theatre, Dundas Square, Union Station and the Scotia Bank Arena further enhances its appeal. The hotel’s strategic placement is often described as fantastic and superb, providing a convenient base for both leisure and business travelers.

The rooms at Pantages Hotel Toronto Centre receive significant acclaim for their spaciousness, modern decor and cleanliness. Guests appreciate the floor-to-ceiling windows offering splendid city views, comfortable beds and the practical amenities like kitchenettes and ample closet space. Despite minor drawbacks such as occasional low lighting and minor issues with room amenities, the overall sentiment leans heavily towards satisfaction with the luxurious and well-appointed accommodations.

Guests comment positively on the hotel’s cleanliness with many noting the spotless, hygienic conditions maintained by attentive cleaning staff. Although there are sporadic reports of inconsistencies like stained towels or missed housekeeping services, the general consensus is that the hotel provides a clean and comfortable environment.

The staff at Pantages Hotel Toronto Centre consistently earn high praises for their professionalism, warmth and readiness to assist. Reviewers highlight their friendliness, accommodating nature and efficient handling of requests, which significantly enhances the guest experience.

While the breakfast options receive mixed reviews due to inconsistency and limited availability, nearby Fran's Diner is applauded as a reliable alternative for quality meals. Dinner experiences at the hotel also vary with some guests enjoying the adjacent Franny's restaurant and appreciating the hotel’s cozy bar atmosphere during happy hours. However, the in-hotel dining options are seen as limited, prompting many to seek meals elsewhere.

The Wi-Fi service at the hotel is described as adequate for basic browsing but inconsistent and sometimes slow, which may not meet the needs of guests requiring higher-speed internet. The gym facilities receive approval for their modern and well-equipped nature, though some guests note issues with equipment availability and room size.

For families, the hotel proves to be an ideal choice, offering comfortable family rooms and convenient amenities. The beds are frequently described as comfortable, contributing to an overall restful stay. Although there are occasional mentions of inconsistency in mattress firmness, the majority of guests find the bedding satisfactory.

Business travelers find Pantages Hotel Toronto Centre an excellent stay due to its central location, clean rooms equipped with work-friendly amenities and the presence of a business center. The 24/7 reception also adds convenience for those with varied schedules.

Despite some areas needing improvement, such as the Wi-Fi quality, in-hotel dining options and occasional cleaning lapses, the Pantages Hotel Toronto Centre generally provides a favorable experience. Its central location, spacious and well-appointed rooms and exceptional staff service contribute to a memorable stay for most guests, making it a recommended choice for visitors to Toronto.
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Categories
Hotel Taking Steps Towards Sustainability
This Green Key Global recognized property focuses on energy and water conservation programs. It has taken steps to reduce plastic straws and stirrers and engages in community outreach initiatives.

Hotel for Honeymoon
Offers stylish accommodations and a central location. Its modern amenities and proximity to attractions make it a convenient choice for honeymooners.

Romantic Hotel
Pantages Hotel offers stylish rooms and a central location near the Eaton Centre and theaters. Its modern amenities, attentive service, and a vibrant atmosphere make it a great choice for couples seeking a romantic and convenient city experience. The hotel features a spa and excellent dining options.

Hotel near Nightlife Spots
Located in the vibrant Garden District, the Pantages Hotel Toronto Centre is close to attractions and entertainment. B Espresso Bar, Turf Lounge, and Reservoir Lounge are nearby.

Accessible Hotel
The Pantages Hotel Toronto Centre is noted for its high accessibility, featuring quick and efficient service at the reception and efficient lifts for easy movement throughout the hotel. Its central location provides excellent connectivity to the subway and public transport.

4-Star Hotel
This hotel is located in the heart of downtown Toronto, close to the Eaton Centre and major theaters. It features comfortable rooms, a spa, and a restaurant, providing a convenient and relaxing stay.

Luxury Hotel

Hotel near Ski Resorts

Family Friendly Hotel

Dog Friendly Hotel
Do you accept dogs in all rooms?
Yes
Is there an extra charge?
Yes, C$ 50 per night
Should the dog owner notify you before checking in?
Not necessarily
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Business Hotel

Hotel with Gym

Room Types
City King Room The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The double room features a flat-screen TV with cable channels, a wardrobe, parquet floors and heating. The unit offers 1 bed.

City Queen Room The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.

Deluxe Queen Suite This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchenette that features a stovetop, a refrigerator, a dishwasher and kitchenware. The suite has parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, a washing machine, as well as a tea and coffee maker. The unit has 1 bed.

Deluxe Studio Two Queen Beds Providing free toiletries, this studio includes a private bathroom with a shower and a hairdryer. The well-equipped kitchenette features a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious studio provides air conditioning, a tea and coffee maker, a dining area, a wardrobe and a flat-screen TV with cable channels. The unit offers 2 beds.

Queen Suite This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite has parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 1 bed.

Pantages Signature King Suite This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The suite has parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a dining area. The unit has 2 beds.

Deluxe King Suite This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The fully equipped kitchenette features a stovetop, a refrigerator, a dishwasher and kitchenware. The suite has parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, a washing machine, as well as a tea and coffee maker. The unit has 2 beds.

Deluxe City King Room The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. Guests can make meals in the kitchenette that comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The double room offers a wardrobe, parquet floors, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

Guest Reviews
8.3
Very Good
Location
Pantages Hotel Toronto Centre boasts a prime location that guests overwhelmingly appreciate for its convenience and proximity to Toronto's main attractions. Situated just a few meters from Yonge Street and minutes away from the subway, it offers easy accessibility for exploring the city. The hotel's central positioning allows visitors to walk to iconic landmarks such as the CN Tower, Eaton Centre and Nathan Phillips Square. It is also ideally located across from Massey Hall and near a variety of dining, shopping and entertainment options, including theatres like the Ed Mirvish Theatre.

The vibrant downtown setting places guests in the heart of Toronto with many attractions within a 30-minute walk. The hotel is adjacent to Dundas Square and close to Union Station and the Scotia Bank Arena. This convenience is complemented by spacious, modern rooms that provide comfort and clean surroundings, making it a perfect choice for both leisure and business travelers.

Guests frequently highlight the ease of getting around thanks to nearby metro stations and the PATH network, an underground walkway system that enhances accessibility to different parts of the city. For those with specific needs, the hotel's proximity to places like St. Michael's Hospital is also noted.

Overall, the location is repeatedly described as fantastic, superb and ideal, reflecting a high degree of satisfaction with the hotel's central and accessible position in downtown Toronto.

Breakfast
Guests have mixed feelings about breakfast at the Pantages Hotel Toronto Centre. Some appreciate the substantial and excellent quality breakfast when it is available, highlighting the set menu's good options like eggs and bacon. The breakfast service, while praised by some, is noted to be slow and lacking variety, especially in terms of dietary options, fruits and healthier choices. Pricing concerns and delays in starting breakfast service, which begins at 7:30 am, are also mentioned.

A notable drawback is the absence of breakfast on certain weekdays and the general lack of an in-hotel dining experience. Many guests turn to Fran's Diner, conveniently located next door, which receives strong endorsements for its excellent meals, providing a reliable offsite alternative for breakfast.

In summary, while the hotel's breakfast has its merits, its availability and variety are inconsistent, prompting guests to seek better and more accommodating options at nearby eateries like Fran's Diner.

Dinner
The dining experience at Pantages Hotel Toronto Centre receives mixed feedback from guests, though there are definite highlights. Franny's, a restaurant conveniently located next to the hotel, is noted for its great menu selection and 24-hour service, providing ample opportunity for satisfying meals. Many guests enjoyed their dinners there and found the availability of breakfast, lunch and dinner to be particularly beneficial.

The hotel itself offers a nice bar area and a pleasant happy hour with a cozy bar and library atmosphere adding to the appeal. The bar, however, opens only at 5 pm and some guests wished it had longer hours and more variety in its offerings. Unfortunately, the in-hotel restaurant has limited options and does not cater to specific dietary needs with some guests noting disappointment in the sparse menu and lack of room service.

While some guests enjoyed excellent food at the hotel's restaurant, others chose to dine elsewhere for most of their stay. The restricted opening times and COVID-related closures have contributed to a mixed dining experience. Overall, for those seeking more dining options and flexibility, the nearby Fran's restaurant seems a reliable and well-appreciated choice.

Rooms
The rooms at Pantages Hotel Toronto Centre have received significant praise for their immense size and comfortable amenities. Guests consistently highlight the spaciousness, noting the rooms are bright and feel larger than they appear in photos. Many rooms feature floor-to-ceiling windows with fantastic city views, adding a charming touch to the stay.

Decor and cleanliness are frequently mentioned as strong positives. The rooms are described as beautifully decorated, modern and recently renovated, providing a luxurious and stylish atmosphere. Comfort is also a key theme with numerous mentions of comfortable beds and seating areas.

Amenities inside the rooms are another highlight. Features like kitchenettes, washers, dryers and ample closet space contribute to a practical and convenient experience. Guests appreciate the attention to detail, including well-appointed rooms with additional touches like USB charging options and ambient lighting.

Despite the overwhelmingly positive feedback, a few areas for improvement were noted. Guests mentioned some low lighting in the rooms, the need for additional mirrors and occasional issues with room amenities needing service. Additionally, there were isolated comments about insufficient kitchen supplies and privacy concerns with room layouts.

Overall, the Pantages Hotel Toronto Centre's rooms offer a spacious, comfortable and well-equipped retreat, making them a great choice for visitors to Toronto. The positive aspects of decor, cleanliness and amenities consistently overshadow the minor drawbacks, leading to a highly recommended accommodation experience.

Beds
The beds at Pantages Hotel Toronto Centre have garnered a favorable reception from guests. Reviewers consistently found the beds to be comfortable, highlighting a range of adjectives such as comfy, very comfortable and super comfy. Many guests emphasized their satisfaction with the beds being big and supportive with additional praise for spacious rooms that amplify the overall comfort. The king-sized beds, in particular, were noted for their size and coziness, contributing to the restful experience.

Despite the majority of positive reviews, a few guests pointed out some inconsistencies. Some mentioned that the mattresses were too firm or too soft for their liking and several noted that the mattresses were in need of replacement. A couple of reviewers also experienced discomfort due to the pillows being overly firm, resulting in issues such as neck pain.

Nevertheless, the overall sentiment leans heavily towards satisfaction with the sleeping arrangements at the hotel. The comfort of the beds, combined with the spacious and clean rooms, appears to have contributed greatly to a pleasant stay for most guests.

Cleanliness
The Pantages Hotel Toronto Centre receives high marks for its cleanliness from many guests. Reviews frequently highlight the immaculate state of the rooms, describing them as spotless, super clean and hygienic. The cleanliness standards are often deemed perfect with clean and comfortable rooms that are well-maintained by attentive cleaning staff. Many guests appreciate the spacious and modern design of the rooms, as well as the cleanliness of the kitchenettes and public areas.

However, there are some inconsistencies. While many rooms are praised for their cleanliness, other guests report issues such as stained towels and bedding, hair on bathroom floors and dirty carpets. Some reviews mention that housekeeping services are only available upon request, which might lead to rooms not being cleaned daily as some guests expect. Occasionally, the cleanliness of common areas and the maintenance of electronic appliances come into question.

Overall, the Pantages Hotel Toronto Centre is generally considered clean and comfortable with friendly staff contributing to a positive experience. Nonetheless, there are occasional lapses in cleaning standards, suggesting room for improvement.

Staff
The Pantages Hotel Toronto Centre features an exceptional staff that continuously receives high praise for their professionalism, warmth and attentiveness. Many reviewers highlighted the friendliness and accommodating nature of the staff, noting that they were helpful, kind and prompt in addressing any issues that arose. The reception staff, in particular, garnered commendations for their efficiency and welcoming demeanor with many guests mentioning specific employees who went above and beyond to ensure a pleasant stay.

Guests appreciated the courteous and polite attitude of the staff, as well as their willingness to accommodate special requests and provide assistance. Instances of staff members helping with luggage, arranging taxis and promptly responding to complaints were commonly reported. Consistently, reviewers spotlighted individuals who made their stays memorable through exceptional service and warm interactions.

Overall, the guest feedback reflects a highly positive perception of the hotel's staff, emphasizing their critical role in enhancing the guest experience at Pantages Hotel Toronto Centre. Despite occasional mentions of less friendly encounters, the prevailing sentiment showcases a dedicated team committed to providing superb customer care.

Wi-Fi
The Pantages Hotel Toronto Centre provides a Wi-Fi service that garners mixed reviews from its guests. While some found the Wi-Fi to be reliable and functional at all times, others faced issues with slow and inefficient connections. There were mentions of the Wi-Fi working properly and being good during their stay, indicating that the service can meet basic browsing needs. However, concerns about very slow internet and poor quality dominated other reviews, suggesting inconsistency in the service. For those with heavier internet requirements, there's an option to pay an extra fee for a stronger connection, although it's crucial to note that even this upgrade wasn't universally praised. Overall, the Wi-Fi at Pantages Hotel Toronto Centre appears more suited for casual use rather than for tasks requiring high-speed internet.

Gym
The gym at Pantages Hotel Toronto Centre has received praise for being great and well-equipped with guests highlighting its modern facilities. Many found the gym experience to be solid and awesome, reflecting a generally positive impression. However, some guests noted issues, such as the gym room being too small and equipment being broken or in the process of assembly. Additionally, there were comments about the gym being closed at times with restricted access impacting convenience. Despite these drawbacks, guests appreciated the stable flooring in their rooms, allowing for in-room exercise when the gym was unavailable. Overall, the gym offers quality amenities, though its availability and maintenance can sometimes be a concern.

Family
Pantages Hotel Toronto Centre is ideal for family stays, offering perfect family rooms that cater to the comfort of up to four people. Families visiting the city, such as those bringing their granddaughters, will find the accommodation welcoming and family-friendly. The hotel's central location near Eaton Centre adds convenience for exploring nearby attractions. Additionally, amenities like the playpen ensure even the smallest family members are well cared for during their stay. The hotel seems to be a preferred choice for those traveling with both children and pets.

4 Star
The Pantages Hotel Toronto Centre offers a mix of experiences with many positive aspects highlighted by guests. A notable value for money can be expected, providing a competitive price-performance ratio, which is appreciated especially for a four-star designation. The hotel is praised for its excellent and central location in the city center, making it a convenient choice for visitors wanting to explore Toronto.

Guests have positively noted the presence of spacious, modern and luxurious suites, complete with features like his and hers closets. They found the ambiance to retain a four-star quality with overall comfort and convenience. The check-in process is reported as easy with pleasant and helpful staff with some outstanding staff members mentioned for their exceptional service.

Despite its strengths, the hotel has areas for improvement. Some reviews indicated that the service and cleanliness did not consistently meet the expected standards of a four-star hotel with specific mentions of rooms not being cleaned daily and occasional dustiness. There were references to hotel staffing shortages impacting overall service quality.

Overall, while some aspects like WiFi incur additional costs and some services fell short of expectations, the hotel's prime location and comfortable rooms contribute to a generally favorable stay that many guests found worth the price.

Business
Pantages Hotel Toronto Centre is a strong choice for business travelers, thanks to its thoughtful amenities and ideal location. Positioned in the heart of Toronto's financial district, it offers great city views and is within close proximity to business hubs. Rooms are clean and equipped with a desk conducive to business work and the blinds ensure a comfortable atmosphere for productivity.

The hotel features a business center complete with a computer and printer, enhancing its appeal for work-related stays. Business travelers can also appreciate the 24/7 reception desk, which adds a layer of convenience for varied schedules. Additionally, amenities such as a well-equipped kitchenette and a large-screen TV provide comfort and utility during longer stays.

Although the hotel currently lacks restaurant services and breakfast options, its prime location compensates for this by being near numerous dining venues. The responsive front desk is noted for handling requests, such as extra pillows, promptly, ensuring guests' needs are met seamlessly.

In summary, Pantages Hotel provides a business-friendly environment with all the necessary facilities, despite some limitations in dining options due to restrictions like Covid. Its positioning and service quality make it a viable choice for professionals needing accommodation in Toronto.

Accessible
The Pantages Hotel Toronto Centre has received positive remarks for its accessibility. Guests have highlighted that the hotel is easily accessible and boasts quick, efficient service at the reception. Lifts are described as quick and efficient, complementing the overall accessible nature of the hotel. The location is well-connected to the subway and only steps away from public transport, making it easy for guests to navigate the city. Staff professionalism and quick service add to the positive experience.

The hotel features accessible facilities and is considered great for disabled guests. Access to necessary facilities enhances the experience for those with accessibility needs. Moreover, the accessible location ensures that crucial destinations such as hospitals are reachable within minutes. A sense of security is provided as the room keycard is required to enter the building and use the elevator.

However, there are some drawbacks. No parking is available and wheelchair-accessible rooms incur additional costs. Additionally, some guests have faced mobility issues with navigating Union Station.

Overall, despite a few inconveniences, the hotel maintains a high standard of accessibility, making it a suitable choice for guests with disabilities.

Luxury
Pantages Hotel Toronto Centre offers a luxurious experience characterized by its modern, functional design and well-maintained rooms. Guests appreciate the contemporary and comfortable ambiance with high-end furniture and a beautifully designed entrance setting the tone for a memorable stay. The rooms and suites exude both luxury and practicality, featuring spacious layouts and high-quality furnishings. The accommodations, including luxuriously furnished kitchens, ensure a comfortable and safe stay, resonating with a sense of modern elegance and spacious living.


No, Pantages Hotel Toronto Centre doesn't have any pool.

No, a spa isn't available at Pantages Hotel Toronto Centre.

Yes, Pantages Hotel Toronto Centre welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire

No, parking facilities aren't available at Pantages Hotel Toronto Centre.

Yes, Pantages Hotel Toronto Centre has a gym.

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