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Summary of reviewsVictoria's Mansion Guest House stands out as a charming and historic accommodation option in Toronto, lauded for its excellent location and old-world charm. Nestled in a peaceful and quiet neighborhood, yet conveniently close to subway stations, dining, shopping and downtown attractions, it serves as an ideal hub for both short stays and extended explorations. Visitors appreciate the proximity to Bloor and Yonge Streets, making it easy to access all parts of the city.
The guest house is recognized for providing well-maintained and comfortable accommodations, featuring cozy, clean and sound-insulated rooms equipped with essentials like fridges, microwaves and basic cutlery. The unique atmosphere of the Victorian building, combined with pleasant surprises like balconies, add to the overall experience. While on occasions the rooms may feel slightly cramped or have older furniture, the cleanliness and excellent value for money are frequently praised.
Although breakfast is not included and there are no on-site breakfast facilities, guests appreciate the self-serve coffee available in the rooms. Despite some requests for additional conveniences like a toaster, the breakfast experience leaves a favorable impression overall.
Cleanliness is a standout feature at Victoria's Mansion Guest House. Guests often highlight the immaculate condition of the rooms, bathrooms and common areas. The recently remodeled bathrooms, fluffy towels and exceptionally clean linens contribute to a comfortable stay. The well-kept Victorian architecture and flower garden further enhance the inviting atmosphere.
The staff at Victoria's Mansion Guest House receive high marks for their friendliness, helpfulness and accommodating nature. Receptionists and managers are frequently praised for being responsive, kind and going the extra mile to assist guests with their needs. The team's communicativeness and thoughtfulness contribute significantly to the positive guest experience.
While the free WiFi is appreciated, it tends to be a mixed experience. Some guests find it sufficient, but issues with slow speeds, instability and intermittent connectivity, particularly on the top floor, are common.
The quality of the beds varies with many guests finding them comfortable and enhancing their stay. However, there are mixed reviews regarding the mattresses with some finding them too hard, too soft or worn out. The firmness of the beds seems to be inconsistent, resulting in varied sleeping experiences.
Overall, Victoria's Mansion Guest House impresses with its excellent location, cleanliness and welcoming staff, making it a reliable choice for travelers seeking a tranquil, charming and well-situated stay in Toronto. Show more
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Categories
Hotel near Ski Resorts
Hotel near Nightlife Spots
Hotel for Adults Only
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, daily
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? No
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? Yes, up to 50% of the rooms can be occupied
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? No
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? No
Do you offer contactless delivery for in-room dining? No
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? No
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: must self isolate
Is there a doctor available either on-site or on-call? No
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? n/a
Has the hotel closed during the pandemic? No
Answers last updated by Victoria's Mansion Guest House
Standard Single RoomFeatures a microwave and refrigerator.
Deluxe Single RoomThis Victorian-style room is located on the third floor and features a microwave and refrigerator.
StudioA microwave and a refrigerator are featured in this room. Free Wi-Fi, a cable TV and a desk are included.
Superior Single RoomThis air-conditioned single room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Guest Reviews
7.8
Good
Location
Nestled in a historic building with an old-time charm, Victoria's Mansion Guest House boasts an enviable location making it an ideal hub for exploring Toronto. Positioned a stone's throw from subway stations and the heart of the city, it offers unparalleled convenience for visiting downtown attractions, shopping, dining and sightseeing in the lively village area. Guests appreciate the peaceful and quiet neighborhood, a welcome retreat from the bustling city while still being centrally located.
The proximity to the metro and major streets ensures easy access to all parts of the city, including Bloor Street, Yonge Street and various bus depots. The area is dotted with numerous restaurants, cafés and shops, enhancing the overall experience for travelers. The guest house's well-maintained and comfortable accommodations—featuring clean and sound-insulated rooms—complement its superb location.
Ideal for both short stays and extended explorations, Victoria's Mansion Guest House offers excellent value for money. The welcoming atmosphere, combined with the strategic placement in a charming residential area, makes it a standout choice for visitors wanting to immerse themselves in the vibrancy of Toronto while enjoying a tranquil and pleasant stay.
Breakfast
Victoria's Mansion Guest House offers a delicious breakfast experience that has received positive remarks from guests. While breakfast is not included and there are no on-site breakfast facilities, the self-serve coffee in the room is a welcomed feature. Some guests would appreciate a toaster for added convenience. Overall, the breakfast provided on different days has left a favorable impression, even though there are no storage options for luggage after check-in.
Rooms
Victoria's Mansion Guest House offers a charming and historic stay in a convenient location close to the subway. Guests appreciate the cozy and clean rooms, which, despite their small size, are well-equipped with everything needed for a comfortable stay, including fridges, microwaves and basic cutlery. The quiet street and unique atmosphere of the old building add to the charm. Rooms are described as simple but functionally furnished with comfortable beds and well-appointed bathrooms. Some guests enjoyed pleasant surprises like balconies, which provide a lovely space to unwind in the evening. Though some rooms may feel a bit cramped and have older furniture or slight construction quirks, the overall cleanliness and excellent value for the price make it a popular choice. Despite minor issues like the narrow beds and low shower pressure, the beautifully maintained Victorian house and friendly staff contribute to a positive and cozy experience.
Beds
Victoria's Mansion Guest House offers mixed experiences when it comes to their beds. Guests have frequently commented on the comfort of the beds with many describing them as comfortable, comfy and even excellent. A notable number of reviews highlighted how comfortable the bed was, enhancing their stay. There were also several mentions of beds being very comfortable with a wide choice of pillows and some guests found the beds to be super comfy and big.
However, not all feedback was positive. Several guests pointed out issues with the mattresses being either too hard, too soft or outright worn out. Some found the beds to be small, noisy or uncomfortable with one guest noting that the springs dug in and caused discomfort. The firmness of the beds also seemed to be a point of contention with some describing them as incredibly firm, while others found them bouncy.
Overall, it seems that the bed quality at Victoria's Mansion Guest House can vary significantly, which suggests that while some rooms offer a great sleeping experience, others might fall short of expectations.
Cleanliness
Victoria's Mansion Guest House enjoys a strong reputation for cleanliness among its guests. Reviewers have frequently highlighted the immaculate condition of the rooms, bathrooms and common areas. The bathrooms, in particular, are often noted for being very clean with recently remodeled fixtures and fluffy towels adding to the sense of comfort. Linens and towels are described as exceptionally clean and the overall cleanliness of the premises garners high praise from visitors.
Despite a few comments about the rooms being smaller than expected and occasional issues such as a loud bathroom fan, the general consensus remains positive. Guests appreciate the quiet and well-maintained environment, describing the guest house as spotless and meticulously cared for. The building's beautiful Victorian architecture and well-kept flower garden are added bonuses that contribute to the pleasant atmosphere.
While some guests noted that the rooms and beds could use a bit of restoration and that the size of the rooms might not be ideal for more than one person, many still found the accommodations very clean and reasonable for the price. Proximity to public transportation, local attractions and the charming, tranquil surroundings further enhance the guest experience.
Overall, Victoria's Mansion Guest House impresses with its excellent standards of cleanliness, making it a reliable choice for travelers seeking a tidy and well-located stay.
Staff
Victoria's Mansion Guest House enjoys high praise for its remarkable team. Guests consistently describe the staff as very friendly, helpful and accommodating. The receptionists have been noted for their kindness and responsiveness, often going the extra mile to assist with tasks such as printing documents or providing clear instructions for late check-ins. The managers are frequently mentioned as super nice and the overall staff is celebrated for their excellent attention, communicativeness and thoughtfulness. Despite occasional remarks about inconsistent responsiveness, the predominant sentiment is that the staff ensures a welcoming and supportive environment, enhancing the overall experience at the guest house.
Wi-Fi
Victoria's Mansion Guest House offers free WiFi, though it tends to be a mixed experience for guests. Some have found that the WiFi serves its purpose adequately, describing it as good and noting that it did its job well. However, many visitors have experienced challenges with the internet service. Common issues include slow speeds, instability and intermittent connectivity. Guests staying on the top floor have specifically reported that the WiFi keeps disconnecting and can be quite dodgy. Generally, while the WiFi works to some extent, it often falls short of expectations in terms of reliability and speed.
No, Victoria's Mansion Guest House doesn't have any pool.
No, a spa isn't available at Victoria's Mansion Guest House.
No, Victoria's Mansion Guest House doesn't allow dogs.
No, parking facilities aren't available at Victoria's Mansion Guest House.
No, Victoria's Mansion Guest House doesn't have a gym.