Riviera Hotel
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Summary of reviewsThe Riviera Hotel receives notable appreciation for its prime location near the beach and the town center, offering easy access to key amenities and picturesque views. Guests particularly enjoy the short walk to the seafront, shops and restaurants, making it a balanced choice for both relaxation and active exploration. The locale is complemented by friendly and dedicated staff who enhance the welcoming atmosphere with exceptional service, which is frequently highlighted as a standout feature.
Breakfast at the Riviera Hotel generally earns positive feedback for its hearty, well-cooked offerings and variety, including options for vegetarians. Guests find it good value for money and the friendly staff further elevate the dining experience. Dinner also receives commendation for its quality and variety, though there are suggestions for improvement regarding meal choices and consistency.
Rooms in the Riviera Hotel present a mixed bag, largely due to ongoing refurbishments. Newly updated rooms are praised for their modern decor, cleanliness and comfort, often featuring pleasant sea views. However, older rooms attract criticism for being outdated and in need of renovation. Cleanliness across the hotel is generally well-regarded, though some areas still require attention to meet all guests' expectations.
The indoor heated pool and spa, although occasionally deemed small or crowded, are appreciated for their cleanliness and warmth, offering a pleasant experience, particularly for families. While the hotel generally maintains a high standard of cleanliness, there are occasional lapses in older areas that still need updating.
Wi-Fi availability is another area with room for improvement, as it is mostly restricted to central areas like the reception and dining room, causing inconvenience for guests who seek consistent internet access in their rooms.
Parking facilities present mixed feedback. While on-site parking is available, the limited spaces and additional daily fee sometimes lead to dissatisfaction. The family-friendly aspect of the Riviera Hotel is positively noted for its fun amenities and welcoming atmosphere, although some safety concerns around logistics and facilities need addressing.
In summary, the Riviera Hotel is celebrated for its strategic location, welcoming staff and modern amenities in renovated areas, making it a favored choice for many. However, addressing the consistency of older room standards and non-room amenities like Wi-Fi and parking could further enhance the guest experience and overall satisfaction.
Categories
Breakfast at the Riviera Hotel generally earns positive feedback for its hearty, well-cooked offerings and variety, including options for vegetarians. Guests find it good value for money and the friendly staff further elevate the dining experience. Dinner also receives commendation for its quality and variety, though there are suggestions for improvement regarding meal choices and consistency.
Rooms in the Riviera Hotel present a mixed bag, largely due to ongoing refurbishments. Newly updated rooms are praised for their modern decor, cleanliness and comfort, often featuring pleasant sea views. However, older rooms attract criticism for being outdated and in need of renovation. Cleanliness across the hotel is generally well-regarded, though some areas still require attention to meet all guests' expectations.
The indoor heated pool and spa, although occasionally deemed small or crowded, are appreciated for their cleanliness and warmth, offering a pleasant experience, particularly for families. While the hotel generally maintains a high standard of cleanliness, there are occasional lapses in older areas that still need updating.
Wi-Fi availability is another area with room for improvement, as it is mostly restricted to central areas like the reception and dining room, causing inconvenience for guests who seek consistent internet access in their rooms.
Parking facilities present mixed feedback. While on-site parking is available, the limited spaces and additional daily fee sometimes lead to dissatisfaction. The family-friendly aspect of the Riviera Hotel is positively noted for its fun amenities and welcoming atmosphere, although some safety concerns around logistics and facilities need addressing.
In summary, the Riviera Hotel is celebrated for its strategic location, welcoming staff and modern amenities in renovated areas, making it a favored choice for many. However, addressing the consistency of older room standards and non-room amenities like Wi-Fi and parking could further enhance the guest experience and overall satisfaction.
Hotel near Golf Courses
Located in the heart of Torquay, this hotel is a convenient base for accessing Torquay Golf Club and other courses in South Devon. The hotel can assist guests with booking tee times.
Hotel near The Beach
Located on Belgrave Road, this hotel is a short walk from the beach. Its location offers easy access to the seafront and local attractions.
Family Friendly Hotel
Provides large family rooms suitable for accommodating children, features a seasonal indoor pool, and offers evening entertainment.
3-Star Hotel
This hotel is situated in a central location, providing easy access to Torquay's attractions. It is known for its comfortable accommodations and convenient amenities.
Hotel with Indoor Pool
This hotel features a seasonal indoor swimming pool. It offers a warm welcome to families seeking a memorable holiday.
Hotel with Swimming Pool
Indoor Pool
Hotel with Parking
Cheap Hotel
Guest Reviews
Nestled in a prime spot, Riviera Hotel's location garners widespread praise from its guests. It offers easy and close access to the main beach and promenade with many highlighting the short 5-minute walk to the seafront. The hotel is also conveniently situated within walking distance from the town center, making it ideal for those looking to explore the shops, restaurants and harbor. Guests appreciate its centrality, noting the easy access to key amenities and transport links such as the train station, which is also within walking distance.
Many reviews point out that the hotel's location provides a great balance between being close to the vibrant town activities and offering a quieter retreat. This makes it a favored choice for those seeking both relaxation and convenience. The stunning views and access to the waterfront add to the charm, making it a suitable spot for unwinding by the sea.
The hotel also benefits from being near popular venues and gardens, enhancing its appeal for leisure travelers. The combination of excellent location, cleanliness and friendly staff creates a welcoming atmosphere that enhances the overall value for money. While a few guests mentioned minor issues like a cold pool and hot weather, the overwhelming consensus is that the Riviera Hotel stands out for its strategic location and pleasant environment.
The breakfast experience at the Riviera Hotel receives a blend of opinions from guests with an overwhelming number of positive remarks. Many visitors appreciate the well-cooked, hearty and tasty breakfast offerings, frequently described as excellent and lovely. The variety and quality of food available, including vegetarian substitutes and traditional English breakfast options, often receive praise. Guests enjoy the ample dining space, which ensures a relaxed start to the day without the hassle of queuing.
Reviewers highlight that breakfast offers good value for money and nice, fresh ingredients. The buffet features a good selection, including cereals, fruits, yogurt and both hot and cold dishes, providing plenty of choices to suit different tastes.
However, some guests express concerns about the limited options and early breakfast hours. Occasionally, there are reports of inconsistent quality with some finding the buffet items cold or the cooked options underwhelming. Despite these minor setbacks, the helpful and friendly staff contribute positively to the dining experience, making the breakfast at Riviera Hotel a generally well-regarded aspect of the stay.
At the Riviera Hotel, the dinner experience garners mixed reactions from guests with a considerable amount of positive feedback highlighting the variety and quality of the meals. The evening meals frequently receive high marks for being very good, great and even excellent. Many guests appreciate the varied optional menu with some specifically enjoying the carvery dinners and the overall good quality of food. The atmosphere in the restaurant is often described as nice or very nice, contributing to a pleasant dining experience.
Entertainment during dinner is another bright spot with several guests noting how it added to their enjoyment. The sports bar also receives positive remarks for its nice setting and as a great place to watch events with pizzas at reasonable prices.
However, not all comments are favorable. Some guests express disappointment with the limited meal choices, especially for vegetarians and others find the food average, uninspiring or in need of improvement. Overcooked dishes and poor coffee also detract from the overall dining experience for a few.
Overall, the Riviera Hotel's dinner offerings are generally well-received with high points in quality and entertainment, but there are areas that need addressing to enhance guest satisfaction consistently.
The Riviera Hotel presents a mix of experiences for its guests, largely influenced by the ongoing refurbishments. Those who stayed in upgraded or newly refurbished rooms generally had positive feedback, noting the excellent quality, modern decor, comfortable beds and cleanliness. Many mentioned spacious rooms with pleasant sea views and tidy bathrooms as highlights. Some guests appreciated the air conditioning and good lighting in these updated rooms and the reasonable bar prices added a touch of convenience to their stay.
However, the experience in standard and older rooms was less favorable. Several guests described these rooms as outdated, dirty and in need of thorough renovation with issues ranging from poor water pressure and squeaky floorboards to unclean conditions and unpleasant smells. Certain practical issues were also highlighted, such as inadequate heating or cooling, thin walls leading to noise disturbances and safety concerns due to faulty fixtures.
There were also specific problems like blocked drains, small sizes and the absence of Wi-Fi in rooms. Despite the mix of experiences, it’s evident that the refurbished rooms are significantly better received, suggesting a noticeable improvement as the renovation progresses. The hotel’s prime location near the seafront and the amenities provided, like the indoor heated pool, are definite advantages, but potential guests might want to ensure they book refurbished rooms for the best experience.
At Riviera Hotel, guests have shared varied opinions about the quality of the beds. While many appreciate the comfort, describing the beds as very comfortable, comfy and clean, others have found them to be too soft or uncomfortable. Several reviews highlight that the beds were clean with good mattresses, though there are mentions of thin foam and padding. Some guests noted issues such as flat pillows, stained mattress protectors and a lack of power sockets near the beds. Despite a few negative remarks about low beds and small sizes, overall, the complimentary comments suggest that the hotel strives to provide a restful sleep experience.
The Riviera Hotel receives mixed feedback regarding cleanliness. Guests frequently note that rooms are cleaned daily and often describe the hotel as very clean and offering good facilities. Many highlight the clean bathrooms, spotless rooms and tidy corridors and stairs. The staff's cleaning efforts are praised as efficient and the housekeeping team is recognized for maintaining high standards.
Some guests have found themselves in newly refurbished rooms, which are particularly clean. The consistency in daily servicing and change of towels also earns positive mentions. The hotel's disinfection protocols are lauded as excellent.
Despite the prevalent positive remarks, there are notable criticisms. A few guests encountered dated decor and older, dusty rooms with some reporting issues like stained walls, a dirty pool, matted carpets and even socks and wires outside windows. There have also been instances of dirty towels and poor clean-up in the restaurant with complaints about the need for refurbishing certain areas, such as bathrooms.
Overall, while the hotel maintains a generally good standard of cleanliness, some areas and rooms desperately need refurbishment to meet all guests' expectations.
The Riviera Hotel staff have earned considerable praise from guests for their courteous and friendly demeanor. Many reviews highlight the staff as welcoming, helpful and dedicated, making stays at the hotel more enjoyable. The reception staff receive consistent commendations for their politeness and readiness to assist. In particular, the catering and dining room teams are noted for being polite and friendly, adding to the pleasant atmosphere.
Guests frequently mention that the hotel staff go above and beyond with some describing their efforts as fantastic, amazing and excellent. The service received is often highlighted as a standout feature with a few guests noting that the staff couldn't do enough to help them. This extends from the initial reception to ongoing assistance throughout the stay.
Despite these positive reviews, there are occasional mentions of staff being apathetic, blunt or even rude. These instances seem to be less frequent but noteworthy. However, the majority of feedback underscores the staff's professionalism and willingness to ensure a smooth and comfortable guest experience.
Overall, the Riviera Hotel staff are characterized by their friendliness, helpful attitudes and exceptional service, which significantly enhance the appeal of the hotel.
The Riviera Hotel has received mixed feedback regarding its Wi-Fi availability. Most of the positive comments highlight that the Wi-Fi works in central areas, such as the reception and dining room. However, many reviews indicate that Wi-Fi is not available in the bedrooms with some guests pointing out limited coverage and poor connectivity. While the internet can be accessed in the lounge areas, the absence of Wi-Fi in individual rooms is a recurring point among guests. This may pose an inconvenience for those who require consistent access to online services during their stay.
Riviera Hotel's swimming pool garners mixed impressions from guests. The indoor heated pool receives considerable praise for its warmth and cleanliness, making it a pleasant experience for many visitors. Families particularly enjoyed the pool with kids finding it a delightful feature of their stay. The combination of the pool and jacuzzi was often highlighted as lovely, adding to the overall relaxing atmosphere of the spa area.
On the downside, some guests expressed disappointment with the pool's size, noting it was smaller than depicted in the photos and occasionally overcrowded. There were issues with the pool not being open at certain times and some found the pool water colder than expected. A few reviews mentioned the need for better signage and more changing facilities to enhance the experience. However, when operational, the pool area was appreciated for its cleanliness and the enjoyment it provided.
Riviera Hotel boasts an enviable location with its close proximity to the beach, making it an ideal spot for those looking to enjoy the seaside. Guests frequently highlight the convenience of just a short, five-minute walk to reach the shoreline, a feature that significantly enhances the overall stay. The hotel's position near the sea front and the town centre also offers easy access to various amenities, such as shops, restaurants, pubs and nightlife, ensuring guests have plenty to do both day and night. Additionally, the short walk to the harbour provides lovely views and a pleasant experience for those looking to explore the area further. Overall, the hotel's location tends to impress, combining the charm of nearby town attractions with the serenity of the beach just minutes away.
Riviera Hotel seems to present a mixed bag when it comes to parking facilities. On the positive side, parking is available on-site with plenty of spaces occasionally noted and a standard charge of £7 for 24 hours. This overnight parking can provide some convenience to guests, especially given its proximity to the hotel.
However, several reviews indicate that parking can be problematic. The main issue is the limited number of spaces, which can be exacerbated by ongoing works and many guests found it frustrating to pay extra fees only to find no guaranteed parking spaces upon their return. The extra £7 per day is frequently mentioned as an additional and at times, unjustifiable expense. Some guests even described the parking arrangements as a scam, due to the lack of space and high costs involved.
In summary, it's clear that while Riviera Hotel offers on-site parking with a seemingly straightforward rate, the actual availability and value of these parking facilities can leave some guests dissatisfied. Consider these points if on-site parking is a crucial factor in your stay.
The Riviera Hotel garners mixed reviews concerning its activities for kids. Positively noted for its family-friendly environment, visitors appreciate the array of family-focused amenities, including a fun bingo hall and old-fashioned cabaret that entertain all age groups. Families have highlighted that children feel welcome and the hotel maintains spaces like family rooms and suites, suitable for young families. There are also mentions of family-friendly services and a general family-oriented atmosphere, which are well-received.
However, some concerns have been raised regarding safety, especially for children. There are suggestions to improve safety measures around staircases and some guests felt the environment was not ideal for children. Instances such as a fire alarm going off and logistical issues, like arrangements requiring a family of five to be split into separate rooms on different floors, have been noted.
Overall, while the hotel succeeds in creating a welcoming ambiance for families and providing enjoyable activities, safety and logistical challenges need to be addressed to enhance the experience for families.
The Riviera Hotel offers a mixture of experiences with reviews emphasizing its dated decor and the need for renovation. While the overall ambiance reflects an older charm, the hotel is currently undergoing refurbishment, which suggests improvements are on the horizon. Despite the decor being somewhat outdated, rooms are noted to be clean and comfortable and there have been no complaints about the beds. However, some guests have pointed out that the amenities do not quite match what one would expect from a three-star establishment with some even comparing it unfavorably to other three-star hotels in the area.
The hotel's value for money is seen as average with a few guests feeling that the room charges were high in relation to the service level provided. Nevertheless, it’s considered an okay option for a short stay, especially for those who prioritize comfort over modern aesthetics. For those seeking a more contemporary experience or better amenities, it might be worth exploring other options in the area.
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Location
Many reviews point out that the hotel's location provides a great balance between being close to the vibrant town activities and offering a quieter retreat. This makes it a favored choice for those seeking both relaxation and convenience. The stunning views and access to the waterfront add to the charm, making it a suitable spot for unwinding by the sea.
The hotel also benefits from being near popular venues and gardens, enhancing its appeal for leisure travelers. The combination of excellent location, cleanliness and friendly staff creates a welcoming atmosphere that enhances the overall value for money. While a few guests mentioned minor issues like a cold pool and hot weather, the overwhelming consensus is that the Riviera Hotel stands out for its strategic location and pleasant environment.
Breakfast
Reviewers highlight that breakfast offers good value for money and nice, fresh ingredients. The buffet features a good selection, including cereals, fruits, yogurt and both hot and cold dishes, providing plenty of choices to suit different tastes.
However, some guests express concerns about the limited options and early breakfast hours. Occasionally, there are reports of inconsistent quality with some finding the buffet items cold or the cooked options underwhelming. Despite these minor setbacks, the helpful and friendly staff contribute positively to the dining experience, making the breakfast at Riviera Hotel a generally well-regarded aspect of the stay.
Dinner
Entertainment during dinner is another bright spot with several guests noting how it added to their enjoyment. The sports bar also receives positive remarks for its nice setting and as a great place to watch events with pizzas at reasonable prices.
However, not all comments are favorable. Some guests express disappointment with the limited meal choices, especially for vegetarians and others find the food average, uninspiring or in need of improvement. Overcooked dishes and poor coffee also detract from the overall dining experience for a few.
Overall, the Riviera Hotel's dinner offerings are generally well-received with high points in quality and entertainment, but there are areas that need addressing to enhance guest satisfaction consistently.
Rooms
However, the experience in standard and older rooms was less favorable. Several guests described these rooms as outdated, dirty and in need of thorough renovation with issues ranging from poor water pressure and squeaky floorboards to unclean conditions and unpleasant smells. Certain practical issues were also highlighted, such as inadequate heating or cooling, thin walls leading to noise disturbances and safety concerns due to faulty fixtures.
There were also specific problems like blocked drains, small sizes and the absence of Wi-Fi in rooms. Despite the mix of experiences, it’s evident that the refurbished rooms are significantly better received, suggesting a noticeable improvement as the renovation progresses. The hotel’s prime location near the seafront and the amenities provided, like the indoor heated pool, are definite advantages, but potential guests might want to ensure they book refurbished rooms for the best experience.
Beds
Cleanliness
Some guests have found themselves in newly refurbished rooms, which are particularly clean. The consistency in daily servicing and change of towels also earns positive mentions. The hotel's disinfection protocols are lauded as excellent.
Despite the prevalent positive remarks, there are notable criticisms. A few guests encountered dated decor and older, dusty rooms with some reporting issues like stained walls, a dirty pool, matted carpets and even socks and wires outside windows. There have also been instances of dirty towels and poor clean-up in the restaurant with complaints about the need for refurbishing certain areas, such as bathrooms.
Overall, while the hotel maintains a generally good standard of cleanliness, some areas and rooms desperately need refurbishment to meet all guests' expectations.
Staff
Guests frequently mention that the hotel staff go above and beyond with some describing their efforts as fantastic, amazing and excellent. The service received is often highlighted as a standout feature with a few guests noting that the staff couldn't do enough to help them. This extends from the initial reception to ongoing assistance throughout the stay.
Despite these positive reviews, there are occasional mentions of staff being apathetic, blunt or even rude. These instances seem to be less frequent but noteworthy. However, the majority of feedback underscores the staff's professionalism and willingness to ensure a smooth and comfortable guest experience.
Overall, the Riviera Hotel staff are characterized by their friendliness, helpful attitudes and exceptional service, which significantly enhance the appeal of the hotel.
Wi-Fi
Pool
On the downside, some guests expressed disappointment with the pool's size, noting it was smaller than depicted in the photos and occasionally overcrowded. There were issues with the pool not being open at certain times and some found the pool water colder than expected. A few reviews mentioned the need for better signage and more changing facilities to enhance the experience. However, when operational, the pool area was appreciated for its cleanliness and the enjoyment it provided.
Beach
Parking
However, several reviews indicate that parking can be problematic. The main issue is the limited number of spaces, which can be exacerbated by ongoing works and many guests found it frustrating to pay extra fees only to find no guaranteed parking spaces upon their return. The extra £7 per day is frequently mentioned as an additional and at times, unjustifiable expense. Some guests even described the parking arrangements as a scam, due to the lack of space and high costs involved.
In summary, it's clear that while Riviera Hotel offers on-site parking with a seemingly straightforward rate, the actual availability and value of these parking facilities can leave some guests dissatisfied. Consider these points if on-site parking is a crucial factor in your stay.
Family
However, some concerns have been raised regarding safety, especially for children. There are suggestions to improve safety measures around staircases and some guests felt the environment was not ideal for children. Instances such as a fire alarm going off and logistical issues, like arrangements requiring a family of five to be split into separate rooms on different floors, have been noted.
Overall, while the hotel succeeds in creating a welcoming ambiance for families and providing enjoyable activities, safety and logistical challenges need to be addressed to enhance the experience for families.
3 Star
The hotel's value for money is seen as average with a few guests feeling that the room charges were high in relation to the service level provided. Nevertheless, it’s considered an okay option for a short stay, especially for those who prioritize comfort over modern aesthetics. For those seeking a more contemporary experience or better amenities, it might be worth exploring other options in the area.
Yes, Riviera Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Riviera Hotel.
No, Riviera Hotel doesn't allow dogs.
Yes, parking facilities are available at Riviera Hotel.
No, Riviera Hotel doesn't have a gym.
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