Hotel Besaya

Torrelavega 43.35147100, -4.04992600 , Hermilio Alcalde Del Rio (Show on Map)
6.3
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Besaya, situated in the heart of Torrelavega, receives warm commendations for its prime location, which offers easy access to restaurants, shops and key city attractions. Its proximity to major transportation hubs like the bus and train stations makes it a convenient choice for travelers, while still maintaining a serene environment for restful nights. The surrounding vibrant yet tranquil area, replete with cafes and leisure venues, further enhances guests' experiences. Additional conveniences like secure parking and efficient check-in and check-out processes contribute to the hotel's appeal.

The hotel staff notably stands out for their exceptional friendliness and dedication to making guests feel welcomed and well-treated. The receptionists are frequently praised for their charm and efficiency, significantly enriching the visitors' stay.

Hotel Besaya's rooms, though often described as small, are generally clean and equipped with essential amenities, ensuring a comfortable short stay. Family rooms are noted for their spaciousness and comfort, which include private bathrooms. Despite some reports of outdated facilities and occasional maintenance issues, the hotel's commitment to cleanliness in many rooms is appreciated.

Mixed feedback surrounds the hotel's breakfast offerings. Some guests highlight the affordability and quality of the breakfast, while others note its unavailability or inconsistency, often opting to visit nearby cafes for their morning meal.

Cleanliness receives mixed reviews. While many guests commend the hotel for its clean rooms and bathrooms, others encounter issues like dirty sheets, stained bedding and musty odors. This inconsistency points to a need for more vigilant housekeeping practices.

Wi-Fi connectivity is another area with varied experiences; some guests report a good connection, whereas others face weak signals or non-existent service in their rooms. Despite these challenges, the hotel's peaceful ambiance remains a positive feature.

Parking options at Hotel Besaya are appreciated, especially for motorcyclists, although car parking can sometimes be limited and comes with additional costs. While some guests find nearby parking accessible, others face difficulties, highlighting a need for clearer parking solutions.

Guests' experiences with the beds are varied. While many find the beds and pillows comfortable, complaints about hard and old mattresses, thin pillows and occasional cleanliness issues indicate a potential area for improvement.

In summary, Hotel Besaya excels in location, staff service and providing essential comforts, though there are areas for enhancement, particularly in breakfast offerings, room maintenance, Wi-Fi reliability and bed quality.
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Hotel with Free Wi-Fi
This hotel offers free Wi-Fi to its guests. Specifics regarding the internet service's performance are not detailed.

Family Friendly Hotel

Hotel with Parking

Room Types
Double or Twin Room This room features a flat-screen TV and a private bathroom. Most rooms offer free WiFi.

Single Room This room features a flat-screen TV and a private bathroom. Most rooms offer free WiFi.

Family Room This room features a flat-screen TV and a private bathroom. Most rooms offer free WiFi.

Double Room Providing free toiletries, this double room includes a private bathroom with a bath or a shower and a bidet. This double room provides a TV. The unit offers 1 bed.

Guest Reviews
6.3
Rated
Location
Hotel Besaya in Torrelavega boasts an exceptional location that guests consistently praise. Centrally situated, it offers easy access to restaurants, shops and key city attractions. The hotel is conveniently positioned next to major transport hubs, including the bus and train stations, making it an ideal choice for travelers relying on public transit. Despite its centrality, the hotel manages to provide a quiet environment, ensuring restful nights for its guests.

The surrounding area is vibrant yet tranquil with numerous cafes and leisure venues just a short stroll away. Visitors appreciate the proximity to city squares and charming streets, which enhances their overall experience. The hotel also offers secure parking and fast check-in and departure processes, adding to the convenience.

Overall, Hotel Besaya's prime location, combined with its friendly service and reasonable pricing, makes it a preferred choice for travelers looking to explore Torrelavega and the wider Cantabria region.

Breakfast
Hotel Besaya garners mixed feedback regarding its breakfast offerings. While some guests appreciate the affordability, describing it as very inexpensive and very good at a low cost, many reviews highlight a lack of breakfast services. Some mention that breakfast is either not included, not offered or simply not available at the hotel, which led them to seek out nearby cafes. There is even a suggestion that the hotel could improve in this area. For those who did have breakfast, it seems to be a pleasant experience, though not consistently available or communicated to all guests. For now, guests may need to explore local cafes, such as the nearby Covadonga, to start their day.

Rooms
Located in a prime spot, Hotel Besaya offers a range of rooms that can cater to different needs, from individual travelers to families. The rooms, while described as small by many guests, manage to deliver comfort and essential amenities, ensuring a decent stay for a short duration. Cleanliness is a common positive note with clean bedding and bathrooms and convenient essentials like shower gel, a hairdryer and a small soap provided.

For family stays, the hotel shines in offering spacious rooms with ample comfort for adults and children alike, along with the benefit of a private bathroom. Beds in several rooms have been reviewed as comfortable, contributing to a restful sleep.

However, some aspects of the hotel, such as outdated facilities and occasional maintenance issues like clogged showers and a lingering smell of dampness, have room for improvement. The odd layout of the shower and limited electric sockets can be less convenient for some guests. Uncomfortable beds and pillows were also mentioned, indicating a potential area for enhancement.

Overall, despite some drawbacks, Hotel Besaya succeeds in providing clean, functional rooms with the core essentials, making it a reliable choice for those needing a practical and comfortable stay in the city.

Beds
While Hotel Besaya receives mixed feedback regarding its beds, several guests have highlighted positive aspects. Many found the beds to be very comfortable and the mattresses and pillows were described as quite comfortable by some reviewers. Despite this, a number of guests reported issues with the beds, noting that they were too hard, old and uncomfortable with some even pointing out that the mattresses had springs poking through. There were also complaints about the pillows being too thin and the double beds being very small. Some guests appreciated the good bedroom facilities, including handy power points. However, others mentioned that the bedding quality was poor and cleanliness was sometimes an issue with mentions of musty smells and dirty bedding. Despite the mixed reviews, there is a consensus that the hotel’s beds could benefit from upgrades and improvements for a more universally comfortable experience.

Cleanliness
Hotel Besaya receives mixed reviews regarding its cleanliness. Many guests appreciate the hotel's efforts, describing the rooms and bathrooms as very clean and even excellent in cleanliness. Words like clean, very clean and everything was clean frequently surface in the positive feedback, giving credit where it's due. Yet, the praise is dampened by a significant number of complaints highlighting severe cleanliness issues.

Some guests found their experience marred by dirty sheets, stained bedding, hair from previous guests and unpleasant musty odors in the rooms. The bathrooms, in particular, garnered critique for being dirty with reports of clogged showers and mold. There were also instances of worn towels and outdated facilities. The inconsistency in housekeeping standards leaves some rooms very clean while others remain quite dirty, mentioned as having nonexistent cleanliness. This duality might explain the mixed customer satisfaction.

Overall, while some find Hotel Besaya meeting basic cleanliness standards and providing a comfortable stay, others call attention to the need for better maintenance and improved cleaning practices. The hotel appears to be a gamble: it might delight with its cleanliness or disappoint, demanding more consistent vigilance in its housekeeping regimen.

Staff
Hotel Besaya has garnered much praise for its exceptional staff. Consistently described as very kind, friendly and attentive, the staff appears to be a significant highlight for guests. Many mentioned the charming and considerate demeanor of the receptionists, highlighting their friendliness and efficiency in addressing concerns and providing assistance. Guests felt welcomed and well-treated, citing the staff's efforts to make their stay enjoyable. Despite occasional comments on specific interactions, the overall impression remains highly positive with travelers appreciative of the excellent treatment and competent service they received.

Wi-Fi
Guest reviews for Hotel Besaya indicate that the experience with the Wi-Fi varies significantly. While some guests appreciated a good Wi-Fi connection, many others encountered issues. Several experiences pointed out that the Wi-Fi signal was weak, failed frequently or did not reach the rooms effectively. Some visitors mentioned that the Wi-Fi network was completely nonexistent during their stay. Despite the challenges with internet connectivity, the hotel's ambiance was considered peaceful.

Parking
Hotel Besaya offers a range of parking options, catering particularly well to guests with motorcycles due to its secure and safe facilities. For those arriving by car, there's a paid garage under the building costing €10 per night. While the hotel does have parking, it can be limited, often resulting in the small lot being full despite appearances. This has led some guests to find parking nearby with mixed experiences: some noted easy access and affordability, while others faced challenges in finding free spaces. It's also worth noting that the hotel advises on alternative parking when their own is at capacity. While various reviews point out difficulties in parking comfortably and criticisms about the additional cost, the general sentiment highlights a secure and practical solution for both motorcyclists and car drivers when spaces are available.


No, Hotel Besaya doesn't have any pool.

No, a spa isn't available at Hotel Besaya.

No, Hotel Besaya doesn't allow dogs.

Yes, parking facilities are available at Hotel Besaya.

No, Hotel Besaya doesn't have a gym.

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