City Express by Marriott Torreon
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Summary of reviewsCity Express by Marriott Torreon is highly regarded for its exceptional location, strategically situated between two major shopping centers. This prime spot makes it convenient for accessing malls, supermarkets and essential amenities such as parking and Tesla chargers. Many guests appreciate its proximity to the airport and the ease of navigating the city from this hotel. Cleanliness and the friendly, efficient staff further contribute to the hotel's positive reputation.
The included breakfast receives mixed reviews, though it is generally described as adequate with a decent selection of essentials such as fruits, cold cuts and omelets. Guests enjoy the buffet but note that it could benefit from more variety and better organization, particularly in ensuring timely refills. Despite some shortcomings, the inclusion of breakfast remains a convenient perk, especially with additional dining options nearby.
Rooms at City Express by Marriott Torreon are noted for their comfort and spaciousness, featuring very clean environments and comfortable beds. Some guests, however, reported maintenance issues like non-functional latches and clogged sinks and a lack of amenities such as refrigerators and proper toiletries. While there are occasional concerns about the aesthetic upkeep, overall, guests find the rooms to be a comfortable and convenient base.
Cleanliness receives mixed feedback with many guests praising the hotel's overall cleanliness and the efficient service of the staff. There are, however, reports of dirty bathrooms, unpleasant smells and inadequately stocked amenities, particularly in the toiletries department. Despite these issues, the hotel's comfortable and clean environment is frequently commended and the helpful staff play a significant role in enhancing the guest experience.
The staff at City Express by Marriott Torreon are widely recognized for their courteousness and professionalism with many guests highlighting their friendliness and attentiveness. The reception and security staff, in particular, receive high praise for their helpful and vigilant nature. Although there are occasional remarks about inconsistent politeness and training among some staff members, the overall impression is one of welcoming and efficient service.
While the hotel excels in many areas, the quality of the free Wi-Fi is an area requiring improvement. Guests mention slow speeds and an unstable connection, which disrupts internet usage. Enhancing the Wi-Fi connectivity could significantly boost overall guest satisfaction.
In conclusion, City Express by Marriott Torreon offers a well-located, comfortable stay with a courteous staff that meets the needs of both business and leisure travelers. Some areas, such as Wi-Fi connectivity and room maintenance, could use attention, but the hotel's prime location, comfortable beds and friendly service make it a recommended choice for visitors to Torreon.
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The included breakfast receives mixed reviews, though it is generally described as adequate with a decent selection of essentials such as fruits, cold cuts and omelets. Guests enjoy the buffet but note that it could benefit from more variety and better organization, particularly in ensuring timely refills. Despite some shortcomings, the inclusion of breakfast remains a convenient perk, especially with additional dining options nearby.
Rooms at City Express by Marriott Torreon are noted for their comfort and spaciousness, featuring very clean environments and comfortable beds. Some guests, however, reported maintenance issues like non-functional latches and clogged sinks and a lack of amenities such as refrigerators and proper toiletries. While there are occasional concerns about the aesthetic upkeep, overall, guests find the rooms to be a comfortable and convenient base.
Cleanliness receives mixed feedback with many guests praising the hotel's overall cleanliness and the efficient service of the staff. There are, however, reports of dirty bathrooms, unpleasant smells and inadequately stocked amenities, particularly in the toiletries department. Despite these issues, the hotel's comfortable and clean environment is frequently commended and the helpful staff play a significant role in enhancing the guest experience.
The staff at City Express by Marriott Torreon are widely recognized for their courteousness and professionalism with many guests highlighting their friendliness and attentiveness. The reception and security staff, in particular, receive high praise for their helpful and vigilant nature. Although there are occasional remarks about inconsistent politeness and training among some staff members, the overall impression is one of welcoming and efficient service.
While the hotel excels in many areas, the quality of the free Wi-Fi is an area requiring improvement. Guests mention slow speeds and an unstable connection, which disrupts internet usage. Enhancing the Wi-Fi connectivity could significantly boost overall guest satisfaction.
In conclusion, City Express by Marriott Torreon offers a well-located, comfortable stay with a courteous staff that meets the needs of both business and leisure travelers. Some areas, such as Wi-Fi connectivity and room maintenance, could use attention, but the hotel's prime location, comfortable beds and friendly service make it a recommended choice for visitors to Torreon.
Hotel Taking Steps Towards Sustainability
As part of the City Express by Marriott brand, this hotel is associated with environmentally sustainable amenities. The brand is described as eco-friendly.
Business Hotel
Provides essential amenities for business travelers. The hotel features a business center and comfortable accommodations. Its location on Periferico Raul Lopez Sanchez provides accessibility to business areas.
Hotel with Parking
City Express by Marriott Torreon is identified as a hotel that offers parking facilities.
4-Star Hotel
This hotel is conveniently located next to the Galerias Laguna Shopping Center. It offers a contemporary design with spacious rooms decorated in neutral tones and light wood furniture. Guests can enjoy free Wi-Fi, a gym, a complimentary continental breakfast and free parking.
Hotel for Honeymoon
Accessible Hotel
Hotel with Gym
Guest Reviews
City Express by Marriott Torreon stands out primarily for its prime location, perfect for both business and leisure travelers. Nestled between two major shopping centers, guests find it convenient to walk to malls and supermarkets for all their needs. The hotel’s proximity to essential amenities, such as ample parking and Tesla chargers, further enhances its appeal.
Many guests consider the location to be excellent and very accessible, making it a strategic spot for those needing to get around the city or catch a flight from the nearby airport. Cleanliness and friendly staff also receive frequent commendations, adding to the overall positive experience.
While some guests noted the need for furniture updates and occasional WiFi issues, the hotel's cleanliness, safety protocols and included amenities like breakfast and a gym generally leave a favorable impression. For travelers seeking a well-located, reliable stay in Torreon, this hotel appears to be a solid choice.
City Express by Marriott Torreon offers a breakfast that is generally considered to be modest but sufficient. Guests frequently noted that while the selection includes essentials such as fruits, cold cuts and omelets, it could benefit from more variety and the addition of stews or meats. The buffet has been praised for being complete and tasty, ensuring that guests won't go hungry.
However, there are recurring issues with food running out quickly and delays in refilling the buffet, especially if you come down later in the morning. Some guests have found the breakfast experience to be underwhelming with limited options and disorganization in the breakfast area.
Despite these drawbacks, others have appreciated having breakfast included in their stay and found it to be a convenient perk, particularly given the hotel's central location next to Galerías Plaza which offers additional dining options. Overall, while there is room for improvement, especially in terms of variety and availability, the breakfast at City Express by Marriott Torreon serves its purpose adequately for many guests.
City Express by Marriott Torreon offers a blend of comfort and convenience in its rooms that cater to the needs of travelers. Guests frequently highlight the comfortable beds and cleanliness of the rooms as standout features, ensuring a restful stay. The rooms are generally described as very clean and spacious, contributing to a pleasant experience. Despite the overall comfort, some improvements are needed. A few guests noted issues with room maintenance, such as non-functional latches, towel holders in disrepair and clogged sinks. Additionally, while the essential amenities are available, the lack of a refrigerator and some amenities has been pointed out. There are concerns about the bathroom cleanliness and the aesthetic upkeep of the hotel with mentions of mold and dirt. However, the staff's attention and service receive positive remarks, enhancing the stay at this hotel. Overall, City Express by Marriott Torreon provides a comfortable and convenient base with some areas needing attention for an optimal guest experience.
The beds at City Express by Marriott Torreon are a standout feature, frequently praised for their comfort and coziness. Many guests describe the beds as very comfortable, contributing to a relaxing and restful stay. The hotel facilities are clean and spacious, further enhancing the overall guest experience. Additionally, the staff is noted for their friendliness and excellent service, complementing the comfort of the accommodations. While there were a few mentions of issues such as early morning disturbances despite 'do not disturb' signs and a rare comment about a bed being a bit uncomfortable, the general consensus highlights the beds and cleanliness as significant positives.
City Express by Marriott Torreon has received mixed feedback regarding its cleanliness with several positive highlights. Guests commended the excellent service and cleanliness, noting that the staff efficiently resolved their needs. Many appreciated the hotel's overall cleanliness, describing it as new and clean with a good location. The included breakfast and gym facilities added to the favorable experience for some visitors.
Safety and cleanliness were recurring positive themes with many noting that everything was very clean. The comfortable and clean environment was also appreciated by several guests. However, there were recurring reports of cleanliness issues, particularly with bathrooms. Some guests experienced dirty bathrooms, unpleasant smells and stained towels. Additionally, instances of poor room cleaning and inadequately stocked amenities such as soaps and shampoos were mentioned.
Despite the concerns, the friendliness and helpfulness of the hotel staff were recognized, contributing positively to the overall experience. The hotel's clean and comfortable rooms were frequently praised, along with its convenient location.
City Express by Marriott Torreon is widely recognized for its courteous and professional staff. Guests frequently commend the hotel for its excellent service with many highlighting the friendliness and attentiveness of the team. The reception staff, in particular, receive praise for their helpfulness and informative nature. Security is another well-regarded aspect with the security guard noted for being vigilant.
The cleanliness of the hotel and the staff's quick resolution of issues also stand out in the reviews. Many visitors report that their needs were efficiently addressed, contributing to an overall comfortable and satisfactory stay. The hotel’s location is repeatedly mentioned as a positive feature, along with the comfortable rooms.
While the majority of the feedback is positive, there are occasional remarks about unfriendly behavior from some staff members and instances of staff entering rooms without prior notice. These comments suggest inconsistencies in staff politeness and training that could be improved.
Despite these occasional lapses, City Express by Marriott Torreon remains a highly recommended choice for many travelers, thanks to its welcoming staff, prime location and commitment to guest satisfaction.
Guests who stayed at City Express by Marriott Torreon have shared mixed feedback about the hotel's Wi-Fi. While there are numerous comments on the quality of the internet with mentions of slow speeds, a glitchy connection and sometimes even a completely non-functional service, it is clear that the Wi-Fi experience could significantly be improved. The signals have been reported to be variable, which can disrupt the continuity of internet usage. While the hotel excels in many areas, enhancing the Wi-Fi connectivity could boost overall guest satisfaction.
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Location
Many guests consider the location to be excellent and very accessible, making it a strategic spot for those needing to get around the city or catch a flight from the nearby airport. Cleanliness and friendly staff also receive frequent commendations, adding to the overall positive experience.
While some guests noted the need for furniture updates and occasional WiFi issues, the hotel's cleanliness, safety protocols and included amenities like breakfast and a gym generally leave a favorable impression. For travelers seeking a well-located, reliable stay in Torreon, this hotel appears to be a solid choice.
Breakfast
However, there are recurring issues with food running out quickly and delays in refilling the buffet, especially if you come down later in the morning. Some guests have found the breakfast experience to be underwhelming with limited options and disorganization in the breakfast area.
Despite these drawbacks, others have appreciated having breakfast included in their stay and found it to be a convenient perk, particularly given the hotel's central location next to Galerías Plaza which offers additional dining options. Overall, while there is room for improvement, especially in terms of variety and availability, the breakfast at City Express by Marriott Torreon serves its purpose adequately for many guests.
Rooms
Beds
Cleanliness
Safety and cleanliness were recurring positive themes with many noting that everything was very clean. The comfortable and clean environment was also appreciated by several guests. However, there were recurring reports of cleanliness issues, particularly with bathrooms. Some guests experienced dirty bathrooms, unpleasant smells and stained towels. Additionally, instances of poor room cleaning and inadequately stocked amenities such as soaps and shampoos were mentioned.
Despite the concerns, the friendliness and helpfulness of the hotel staff were recognized, contributing positively to the overall experience. The hotel's clean and comfortable rooms were frequently praised, along with its convenient location.
Staff
The cleanliness of the hotel and the staff's quick resolution of issues also stand out in the reviews. Many visitors report that their needs were efficiently addressed, contributing to an overall comfortable and satisfactory stay. The hotel’s location is repeatedly mentioned as a positive feature, along with the comfortable rooms.
While the majority of the feedback is positive, there are occasional remarks about unfriendly behavior from some staff members and instances of staff entering rooms without prior notice. These comments suggest inconsistencies in staff politeness and training that could be improved.
Despite these occasional lapses, City Express by Marriott Torreon remains a highly recommended choice for many travelers, thanks to its welcoming staff, prime location and commitment to guest satisfaction.
Wi-Fi
No, City Express by Marriott Torreon doesn't have any pool.
No, a spa isn't available at City Express by Marriott Torreon.
No, City Express by Marriott Torreon doesn't allow dogs.
Yes, parking facilities are available at City Express by Marriott Torreon.
Yes, City Express by Marriott Torreon has a gym.
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