Ibis Torreon
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Summary of reviewsIbis Torreon garners largely positive reviews, primarily due to its advantageous location and high-quality services. Situated conveniently within easy reach of significant business areas, shopping centers, TSM Stadium and the airport, the hotel offers excellent accessibility with ample parking, making it a practical choice for travelers. Guests appreciate the cleanliness, safety and aesthetic appeal of the surrounding area, along with the modern, minimalist design of the facilities.
The cordial and attentive staff greatly enhance the overall experience, providing exceptional service from reception to housekeeping. Despite some isolated concerns about staff accessibility and kitchen service issues, the majority of feedback highlights the professionalism and warmth of the hotel team, contributing significantly to guest satisfaction.
In terms of dining, the on-site restaurant receives praise for its lunch and dinner offerings, known for their good seasoning and reasonable prices. While breakfast elicits mixed reviews due to its inconsistency, limited variety and occasional cold dishes, the overall dining experience remains positive. Improvements in breakfast variety and speed could further enhance guest satisfaction.
The rooms, although compact, are noted for their cleanliness and comfort. However, minor issues such as small shower areas, semi-clogged drains and missing amenities like hand towels and toiletries are mentioned. Nonetheless, the modern and spotless facilities, along with the comfortable beds, provide a generally satisfactory experience.
WiFi services receive mixed feedback with some guests praising its efficiency for streaming, while others report slow and intermittent connections. The hotel’s free and ample parking facilities are appreciated, though security and sensor functionality in the parking areas could be improved.
For business travelers, Ibis Torreon stands out with its tailored services and proximity to business districts, making it an ideal choice for work-related stays.
In summary, despite some minor areas for improvement, Ibis Torreon is widely regarded as a clean, conveniently located hotel with excellent staff and amenities, making it a preferred choice for both leisure and business travelers.
Categories
The cordial and attentive staff greatly enhance the overall experience, providing exceptional service from reception to housekeeping. Despite some isolated concerns about staff accessibility and kitchen service issues, the majority of feedback highlights the professionalism and warmth of the hotel team, contributing significantly to guest satisfaction.
In terms of dining, the on-site restaurant receives praise for its lunch and dinner offerings, known for their good seasoning and reasonable prices. While breakfast elicits mixed reviews due to its inconsistency, limited variety and occasional cold dishes, the overall dining experience remains positive. Improvements in breakfast variety and speed could further enhance guest satisfaction.
The rooms, although compact, are noted for their cleanliness and comfort. However, minor issues such as small shower areas, semi-clogged drains and missing amenities like hand towels and toiletries are mentioned. Nonetheless, the modern and spotless facilities, along with the comfortable beds, provide a generally satisfactory experience.
WiFi services receive mixed feedback with some guests praising its efficiency for streaming, while others report slow and intermittent connections. The hotel’s free and ample parking facilities are appreciated, though security and sensor functionality in the parking areas could be improved.
For business travelers, Ibis Torreon stands out with its tailored services and proximity to business districts, making it an ideal choice for work-related stays.
In summary, despite some minor areas for improvement, Ibis Torreon is widely regarded as a clean, conveniently located hotel with excellent staff and amenities, making it a preferred choice for both leisure and business travelers.
Hotel Taking Steps Towards Sustainability
This hotel is eco-certified and implements a comprehensive recycling policy. It utilizes at least 80% LED lighting and sources at least 80% of its food locally. The property also employs eco-friendly cleaning products and has a comprehensive food waste policy.
Business Hotel
Located near industrial areas and the airport, this hotel offers amenities such as coworking spaces, meeting rooms, and an auditorium.
Hotel with Parking
Ibis Torreon provides free covered parking on-site with 80 parking spaces available 24/7. Guests have specifically mentioned appreciating the secure parking with 24-hour cameras.
Accessible Hotel
This hotel is recognized as an accessible accommodation option within Coahuila, included in this collection for its suitability for guests requiring accessibility features.
4-Star Hotel
Located in Plaza Paseo Milex, this modern hotel is near the airport and industrial areas. It features modern rooms with WiFi and offers access to a gym, spa, coworking spaces, and various restaurants within the plaza.
Family Friendly Hotel
Guest Reviews
Ibis Torreon stands out primarily for its excellent location, making it a convenient choice for various types of travelers. Situated in a well-maintained square, the hotel provides easy access to key destinations such as the TSM Stadium and the airport, as well as several highways. Guests find the proximity to business areas and shopping centers particularly advantageous, noting the availability of amenities like restaurants, convenience stores and gas stations nearby.
The hotel offers ample parking and is described as very accessible, even if it is somewhat far from the city center. Despite this distance, the surrounding area is praised for its cleanliness, safety and the beautiful view it offers. The modern facilities and minimalist design add to the appeal, ensuring a comfortable stay. The presence of friendly and attentive staff enhances the overall experience, making guests feel welcome and well-cared for.
The practical benefits of staying at Ibis Torreon are complemented by the quality of its amenities, including comfortable rooms, delicious breakfast options, a well-maintained restaurant and beautiful common areas. For those passing through or attending events in the area, the hotel's strategic location provides a hassle-free experience, making it a preferred choice for many visitors.
For travelers considering a stay at Ibis Torreon, the breakfast experience offers a mixed bag of impressions. Many guests appreciated the breakfast, describing it as very good, delicious or excellent with some noting the generous portions and the excellent service at the restaurant. The early morning service was also highlighted as a positive aspect for those needing an early start to their day.
However, consistency seems to be an issue. Several reviews pointed out that the breakfast could lack variety and taste with recurrent observations about it being too simple or limited. The buffet, though included, was often criticized for being not diverse enough with complaints about the lack of essential items like fruits, bread and coffee. Several guests were disappointed with cold food, citing issues like non-working heat flames for the buffet.
Service speed is another area for improvement with some guests mentioning that the slow service affected their schedules, particularly for business travelers. There were also instances where the promised included breakfast was not honored, leaving guests dissatisfied.
Despite the mixed reviews, the overall sentiment towards the breakfast at Ibis Torreon leans towards positive with room for enhancements in variety, consistency and speed.
Ibis Torreon offers a modern dining experience with generally favorable reviews regarding its on-site restaurant. Many guests have praised the delicious food, highlighting the good seasoning and excellent dinner options. The restaurant is frequently mentioned for its good service with some singling out the Pollobello sandwich as a standout dish.
However, the breakfast experience appears to be inconsistent. Several reviews noted that the breakfast was often cold and lacked variety. Issues such as cold food due to not turning on heat flames and poor staff training were cited. Additionally, some guests experienced problems with breakfast vouchers and limited options, causing some frustration.
Despite these breakfast concerns, the restaurant's lunch and dinner offerings are well-regarded. The restaurant is appreciated for its good quality food, reasonable prices and substantial portions. Drinks are also praised for being both tasty and affordable.
Overall, while breakfast services may need improvement, dinner and general dining at Ibis Torreon receive high marks from guests for their great taste and good value.
Guests at Ibis Torreon frequently commented on the compact nature of the rooms, noting that they are very small with limited space to move around or store belongings. Despite their size, many guests appreciated the cleanliness with several mentioning that the rooms were spotless and very clean. Some highlighted issues with the cleanliness, such as dust and hair found in the bed linens and occasional bad smells in the bathroom.
Comfort was another positive aspect mentioned with rooms being described as comfortable and functional. However, several guests pointed out that certain amenities like hand towels, irons and toiletries were missing, which was disappointing.
Additionally, the shower and bathroom areas were noted to be quite small with issues like semi-clogged drains and nonfunctional soap dishes detracting from the overall experience. Despite the critiques, guests generally found the establishment to be beautiful, noting the modern and clean facilities.
The service quality was praised and the in-house restaurant received compliments for its excellent food. Overall, while the rooms at Ibis Torreon are small and have some maintenance issues, their cleanliness and comfort, along with good service and dining options, provided a satisfactory stay for many visitors.
While the Ibis Torreon hotel has garnered mixed reviews regarding its beds, many guests have found them to be very comfortable. Comments highlight that some beds are super comfortable and offer a restful sleep. However, opinions vary with several guests pointing out that the beds can be too firm or hard and a few mentioning that the beds felt like just a pad. Some also noted issues with the mattresses and pillows, such as mildew on the pillows and the beds being quite small and hard. Despite these criticisms, many reviews emphasized the comfort of the beds and the overall cleanliness, including the sheets. Improvements suggested include enhancing the comfort of the mattresses and providing additional sheets and blankets.
Ibis Torreon stands out for its remarkable cleanliness, consistently acknowledged by guests who praise the hotel for being very clean organized and well-maintained. Visitors have noted that rooms are generally clean and comfortable with spotless bed linens and towels enhancing the stay. The hotel's modern facilities are also maintained to a high standard of cleanliness. However, a few reviews mentioned areas where cleanliness could be improved, such as occasional bathroom issues and instances of dirty linens. Despite these occasional lapses, the overall impression is one of a clean, reliable and conveniently located hotel, making it a solid choice for travelers visiting Torrelon.
Visitors to Ibis Torreon consistently praise the hotel's staff for their exemplary service. Described as very attentive, friendly and professional, the staff appear to go out of their way to ensure guests feel welcomed and cared for. From the reception to the breakfast area, almost every interaction with the team seems positive and accommodating. Reception staff, in particular, are highlighted for providing excellent service, always friendly and efficient in handling check-ins and check-outs.
Guests have noted that the staff are not only helpful and polite but also highly available and responsive to any queries or needs. The security guards have also received commendation for their attentiveness and professionalism. Additionally, there is a mention of a chef who personally addressed guest inquiries, underscoring the hotel's commitment to personalized service.
However, it is worth noting that a few reviews pointed out areas for improvement, such as some staff members being less accessible and issues with the kitchen staff. Instances of unhelpful reception staff and a lack of warmth in greetings were also noted by some guests. Despite these minor setbacks, the general consensus remains overwhelmingly positive with many appreciating the excellent service and friendliness of the hotel's team.
Ibis Torreon receives mixed feedback regarding its WiFi. Some guests praise the excellent WiFi, describing it as good and efficient for streaming content from modern TVs directly from cellphones or tablets. However, several guests express dissatisfaction with the WiFi, mentioning issues like slow and intermittent connections, insecure networks and receiving the wrong Wi-Fi code. Consequently, while the TV technology appeals to those needing to stay connected, the inconsistent WiFi performance may require attention for a more reliable guest experience.
The Ibis Torreon offers several parking facilities that have generally received positive feedback from guests. Many reviews highlight the ample parking availability and the convenience of nearby businesses. The parking is free, adding to the overall value of the stay. A few comments reflect concerns about security in the parking lot at the rear of the building, although the presence of security at night alleviates some of these worries. There have also been issues with the underground parking lot, particularly with night-time sensors not functioning properly. Despite these minor setbacks, the parking lot's ample space and free access make it a commendable feature of the hotel.
The Ibis Torreon stands out as an excellent choice for business travelers, offering services and facilities tailored for work-related needs. The hotel provides everything necessary for a successful work trip, making it an ideal option for last-minute business travel and one-night stays. Close proximity to local businesses enhances its appeal for those attending meetings or conducting negotiations in the area. With no detail overlooked, the hotel is extensively praised for its business-oriented environment and is highly recommended for both short and long-term business stays.
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Location
The hotel offers ample parking and is described as very accessible, even if it is somewhat far from the city center. Despite this distance, the surrounding area is praised for its cleanliness, safety and the beautiful view it offers. The modern facilities and minimalist design add to the appeal, ensuring a comfortable stay. The presence of friendly and attentive staff enhances the overall experience, making guests feel welcome and well-cared for.
The practical benefits of staying at Ibis Torreon are complemented by the quality of its amenities, including comfortable rooms, delicious breakfast options, a well-maintained restaurant and beautiful common areas. For those passing through or attending events in the area, the hotel's strategic location provides a hassle-free experience, making it a preferred choice for many visitors.
Breakfast
However, consistency seems to be an issue. Several reviews pointed out that the breakfast could lack variety and taste with recurrent observations about it being too simple or limited. The buffet, though included, was often criticized for being not diverse enough with complaints about the lack of essential items like fruits, bread and coffee. Several guests were disappointed with cold food, citing issues like non-working heat flames for the buffet.
Service speed is another area for improvement with some guests mentioning that the slow service affected their schedules, particularly for business travelers. There were also instances where the promised included breakfast was not honored, leaving guests dissatisfied.
Despite the mixed reviews, the overall sentiment towards the breakfast at Ibis Torreon leans towards positive with room for enhancements in variety, consistency and speed.
Dinner
However, the breakfast experience appears to be inconsistent. Several reviews noted that the breakfast was often cold and lacked variety. Issues such as cold food due to not turning on heat flames and poor staff training were cited. Additionally, some guests experienced problems with breakfast vouchers and limited options, causing some frustration.
Despite these breakfast concerns, the restaurant's lunch and dinner offerings are well-regarded. The restaurant is appreciated for its good quality food, reasonable prices and substantial portions. Drinks are also praised for being both tasty and affordable.
Overall, while breakfast services may need improvement, dinner and general dining at Ibis Torreon receive high marks from guests for their great taste and good value.
Rooms
Comfort was another positive aspect mentioned with rooms being described as comfortable and functional. However, several guests pointed out that certain amenities like hand towels, irons and toiletries were missing, which was disappointing.
Additionally, the shower and bathroom areas were noted to be quite small with issues like semi-clogged drains and nonfunctional soap dishes detracting from the overall experience. Despite the critiques, guests generally found the establishment to be beautiful, noting the modern and clean facilities.
The service quality was praised and the in-house restaurant received compliments for its excellent food. Overall, while the rooms at Ibis Torreon are small and have some maintenance issues, their cleanliness and comfort, along with good service and dining options, provided a satisfactory stay for many visitors.
Beds
Cleanliness
Staff
Guests have noted that the staff are not only helpful and polite but also highly available and responsive to any queries or needs. The security guards have also received commendation for their attentiveness and professionalism. Additionally, there is a mention of a chef who personally addressed guest inquiries, underscoring the hotel's commitment to personalized service.
However, it is worth noting that a few reviews pointed out areas for improvement, such as some staff members being less accessible and issues with the kitchen staff. Instances of unhelpful reception staff and a lack of warmth in greetings were also noted by some guests. Despite these minor setbacks, the general consensus remains overwhelmingly positive with many appreciating the excellent service and friendliness of the hotel's team.
Wi-Fi
Parking
Business
No, Ibis Torreon doesn't have any pool.
No, a spa isn't available at Ibis Torreon.
No, Ibis Torreon doesn't allow dogs.
Yes, parking facilities are available at Ibis Torreon.
No, Ibis Torreon doesn't have a gym.
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