Hotel Nicolaus

Torun 53.00934600, 18.60348100 , Ul. Ducha świętego 14-16 (Show on Map)
8.0
Very Good


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsHotel Nicolaus stands out for its exceptional location in the heart of Toruń's Old Town, offering convenient access to key attractions like the house of Nicolaus Copernicus and Market Square. The hotel's blend of stylish, modern interiors within an atmospheric old building, alongside a rooftop terrace with scenic views, adds significant appeal. Guests consistently commend the comfortable rooms, high-quality facilities and strong service with many solo female travelers feeling notably secure. Despite being centrally located, the hotel maintains a peaceful environment.

Breakfast at Hotel Nicolaus generally receives positive feedback for its delicious taste, varied options and high-quality ingredients. Guests enjoy items like warm waffles, croissants and made-to-order dishes. Although a few criticisms arose concerning lighting, food freshness and variety, the overall sentiment is that breakfast exceeds expectations. Dinner experiences in the hotel’s restaurant are highly praised for excellent cuisine, an extensive wine selection and attentive service, even though the basement dining room's ambiance received mixed reviews.

Room experiences at Hotel Nicolaus vary widely. While many guests appreciate the spacious, modern and attractive accommodations, others find some rooms small, cramped and lacking functionality. Cleanliness reviews are mixed with some guests noting meticulous maintenance and aesthetic appeal, while others report concerns like dust and stains. Bathroom design, specifically the lack of doors and inconsistent heating are recurrent issues. Complaints about noise, especially from central air conditioning, are noted, although soundproof windows help mitigate outside disturbances. The quality of linens and room appliances often receives praise and the staff's friendliness and helpfulness are consistently highlighted.

Although cleanliness receives commendation from some guests, inconsistency is a significant issue with reports of dust, stains and general neglect, pointing to a need for improved housekeeping standards.

The staff at Hotel Nicolaus predominantly receive positive feedback for their friendliness and supportiveness, contributing significantly to guests' experiences. However, there are occasional mentions of inconsistent service quality with some staff members described as unhelpful or untrained.

The hotel is also popular with families and pet owners, offering accommodations for pets and additional amenities like extra beds and cribs for young children. Accessibility may be challenging for those with strollers, particularly with upper-floor rooms requiring stair access.

Beds at Hotel Nicolaus receive mixed reviews; while many guests commend their softness and comfort, issues such as low bed height, stains and inconsistent pillow quality detract from the overall experience. Despite these drawbacks, the majority find the beds to be comfortable.

Overall, while Hotel Nicolaus presents numerous positive aspects—especially its prime location, modern design and high-quality dining experiences—it does not consistently meet the standards of its advertised four-star rating. Guests are advised to manage their expectations, especially concerning room assignments and cleanliness.
Show more
Categories
Family Friendly Hotel
Located in the heart of the Old Town, Hotel Nicolaus features a restaurant, lobby bar, and summer terrace. The boutique hotel setting offers a unique experience for families looking for a blend of comfort and style.

Business Hotel
Hotel Nicolaus provides meeting/banquet facilities and offers express check-in/check-out. The hotel is equipped with modern and fully equipped conference rooms. There are also exclusive interiors and banquet rooms.

Accessible Hotel
Hotel Nicolaus is accessible for guests with disabilities, featuring an elevator to access the highest floors. It also offers rooms/facilities for disabled guests and a bathroom for disabled.

4-Star Hotel
This hotel provides elegant accommodations and a high level of service. It is well-regarded for its overall quality and attention to detail.

Dog Friendly Hotel

Room Types
Standard Single Room with Shower This single room features a shower. Some rooms have a balcony.

Superior Apartment This apartment features a view of the Mikołaja Kopernika house.

Double or Twin Room This double room features a shower.

Deluxe Double Room with Bath This double room features a bath with colour therapy.

Single Room with Balcony Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The double room provides air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 1 bed.

Standard Double Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The double room offers air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit has 1 bed.

Guest Reviews
8.0
Very Good
Location
Hotel Nicolaus stands out primarily for its exceptional location in the heart of Toruń's charming Old Town, a major highlight frequently mentioned by guests. This central placement provides visitors with convenient access to the city's primary attractions, including historical sites such as the house of Nicolaus Copernicus and the Market Square. The hotel’s vicinity to these landmarks, combined with its proximity to the pedestrian mall, makes it an ideal spot for tourists wanting to explore the city.

Guests generally find the hotel’s atmospheric old building appealing, enhanced by modern and aesthetically pleasing interiors. Additionally, the presence of a beautiful rooftop terrace offers a scenic view of the surroundings, further enriching the experience. The overall design and decor of the hotel receive commendations for their stylishness, which blends well with the historical essence of the location.

In terms of amenities, reviewers appreciated the comfortable rooms and high-quality facilities. The inclusion of air conditioning, delicious breakfasts and very good coffee are also noted as positives. The service quality, including polite and helpful staff, adds to the hotel's appeal, making stays more enjoyable.

Safety is another significant point for travelers, particularly solo female travelers, who have reported feeling secure in this well-situated hotel. Moreover, despite being in a busy central area, the hotel manages to offer a peaceful and quiet environment for its guests. Overall, the prime location of Hotel Nicolaus in Toruń consistently leaves a lasting positive impression, making it a top choice for both first-time visitors and returning travelers.

Breakfast
Hotel Nicolaus offers a mixed experience when it comes to breakfast, though the feedback generally leans towards the positive. Many guests praised the breakfast for its delicious taste, varied options and high-quality ingredients. Highlights included warm waffles, croissants and the ability to order hot dishes like omelets and fried eggs, which are prepared by friendly staff. The breakfast buffet is described as plentiful with ample selections of cold cuts, cheeses, fruits and vegetables, catering to different dietary needs from keto to vegetarian.

However, a few guests felt that the breakfast did not meet the standards expected of a 4-star hotel, citing issues like poor lighting in the basement dining room, limited food choices and lack of freshness in some items. Instances of spoiled food and non-fresh bread were mentioned, but these seemed to be less frequent.

Despite some room for improvement, the overall sentiment is that the breakfast at Hotel Nicolaus is very good, often exceeding guest expectations with its variety and taste. The service is generally praised, adding to the overall positive experience.

Dinner
The restaurant at Hotel Nicolaus has impressed many guests with its excellent cuisine and top-notch dinner offerings. Many found the food to be delicious with some even describing the dinner as star-worthy. The wine selection was praised, featuring a variety of options from around the world and the overall dining experience was seen as highly worthwhile. The service was often highlighted as very nice, contributing to the restaurant's cozy atmosphere. However, some noted that the dining room's basement location felt poorly lit and gloomy, which detracted from the ambiance. Despite this, the general consensus is that the hotel restaurant provides a satisfying and enjoyable dining experience.

Rooms
Hotel Nicolaus offers a mix of experiences regarding its rooms, which boast a variety of sizes and styles. Many guests enjoyed spacious and comfortable accommodations, often appreciating the modern and attractive furnishings. The hotel itself is visually pleasing with a well-kept, beautifully renovated environment that even extends to a rooftop terrace for relaxation.

However, room sizes vary significantly with some rooms being described as very spacious while others were noted as extremely small and cramped, lacking sufficient storage space or places to sit comfortably. The decor in the rooms received mixed feedback; it’s often seen as pleasant and modern, yet in some cases, the design elements compromise functionality.

Cleanliness appears inconsistent. Several guests found their rooms fresh and clean, but others reported issues with cobwebs, dirty walls and poorly cleaned spaces. Bathroom design also seems to be a recurrent concern. Many bathrooms lack doors, making it uncomfortable for some and complaints about inadequate heating in the bathrooms were noted.

Despite certain rooms being noisy due to lack of soundproofing and central AC noises, many found their accommodations quiet due to soundproof windows blocking out street noise. The beds, although cozy for some, were too soft or small for others, contributing to varied sleeping experiences.

On the upside, positive mention is made of the quality linens and furniture and the room appliances are praised for their modernity. The staff at Hotel Nicolaus consistently receive high marks for their friendliness and helpfulness, which contributes significantly to guests' stays.

Overall, Hotel Nicolaus leaves a mixed impression with room experiences highly dependent on specific allocations. Guests are advised to clarify room preferences and standards prior to booking to ensure the accommodation aligns with their expectations.

Beds
Hotel Nicolaus receives mixed feedback regarding its beds. Many guests praise the beds for being soft, large and extremely comfortable with some describing their sleep experience as delightful. The mattresses often earn high marks for comfort. However, several reviews mention issues with bed height, noting that the low setup may not be suitable for older guests. Stains on the upholstered bed frames and dirt on the bedding raise concerns about cleanliness for some visitors. Pillow quality appears to be inconsistent with some finding them super comfortable while others describe them as flat or too hard. Room size and layout also come under scrutiny with complaints about cramped spaces and unconventional setups like the lack of doors separating bathrooms from rooms. Despite these drawbacks, many guests still highlight the overall comfort of the beds and appreciate the value they offer.

Cleanliness
Hotel Nicolaus presents a mixed picture when it comes to cleanliness, according to guest reviews. Many guests appreciated the hotel's modern design and well-maintained rooms, highlighting the impeccable cleanliness and overall pleasant atmosphere. The breakfast room was often described as clean and tidy, adding to the overall positive dining experience. Additionally, several guests noted the convenience of the hotel's location in the heart of Toruń's Old Town and the comfort of the beds and bathrooms.

However, there were significant concerns raised by other guests about inconsistency in room cleanliness. Some reported finding dust, spider webs and even stains on bedding and furniture. Issues extended to the spa area and bathrooms with reports of clogged shower heads and a pervasive smell of sewage in some rooms. Despite the modern and attractive presentation, there were numerous complaints about neglected cleaning in both private and communal areas, indicating a need for significant improvement in housekeeping standards.

In summary, while Hotel Nicolaus offers a stylish and strategically located accommodation with some commendation for cleanliness, guests have experienced a range of issues that suggest an inconsistency in maintaining the high standards expected in such a setting.

Staff
The staff at 'Hotel Nicolaus' receives mixed reviews with notable positive feedback highlighting their friendliness and helpfulness. Many guests praise the staff for being very friendly, supportive and consistently courteous. Specific mentions include the reception staff, bartenders and breakfast service personnel being particularly attentive and accommodating. The owner of the hotel is frequently described as enthusiastic and personally engaged with guests. However, some guests experience inconsistent service quality with certain staff members being unhelpful, untrained or lacking in communication skills. Despite some criticisms about coldness and unmotivated behavior, the general sentiment leans towards a responsive and friendly staff providing a pleasant and supportive atmosphere for guests.

Family
Hotel Nicolaus offers an inviting environment for families, particularly those traveling with pets. Guests appreciated the ability to bring along their cats and dogs, making it a recommended spot for pet owners. For those traveling with children, the hotel accommodates well with extras like an additional bed and a crib, ensuring comfort for the little ones.

While not typically marketed as a family-centric hotel, it serves well for family getaways. Guests enjoyed quality family time exploring the area around the hotel. The presence of pets during activities like breakfast was a pleasant convenience.

However, accessibility could be challenging for those with strollers, as some rooms on the upper floors required climbing extra stairs. Overall, Hotel Nicolaus is a great choice for small groups and families looking for a pet-friendly stay.

4 Star
Hotel Nicolaus, though positioned as a four-star establishment, has received mixed reviews regarding its rating and quality standards. Many guests feel that the hotel does not live up to its advertised four-star status with several noting it is more akin to a two-star experience. Numerous complaints focus on the cleanliness and upkeep of the rooms, pointing out issues such as neglected room cleaning, scratched furniture and outdated fixtures.

Despite these criticisms, some positive aspects stand out. The hotel features stylish and modern decor with a "vintage" aesthetic that many find appealing. Its central location adds to its convenience. Additionally, the restaurant within the hotel receives high praise for its upscale dining experience.

However, the overall sentiment suggests that potential guests should temper their expectations regarding the four-star rating, as the facilities and services provided do not consistently meet the standards typically associated with such a classification.


No, Hotel Nicolaus doesn't have any pool.

No, a spa isn't available at Hotel Nicolaus.

Yes, Hotel Nicolaus welcomes dogs.

No, parking facilities aren't available at Hotel Nicolaus.

No, Hotel Nicolaus doesn't have a gym.

Location Show Map
More Options
  • Hotel in Torun

  • 8.8 Excellent

  • From $132

  • Hotel in Torun

  • 9.0 Excellent

  • From $97

  • Hotel in Torun

  • 8.5 Very Good

  • From $102

  • Hotel in Torun

  • 8.7 Very Good

  • From $64



6,973,812

Hotels

60

Categories

49,804

Regions

208,995

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ