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Summary of reviewsHotel Polonia in Toruń receives high praise from guests, particularly for its prime location and welcoming atmosphere. Situated at the entrance of the Old Town, the hotel allows easy access to major tourist attractions, public transportation and a variety of restaurants and bars. Despite its central position, the hotel maintains a quiet and peaceful environment, providing a comfortable retreat after a day of sightseeing. Housed in a historical building with a cozy and warm ambiance, Hotel Polonia delights guests with spacious, clean rooms decorated with antique furniture, offering a charming blend of old-world appeal.
The breakfast experience at Hotel Polonia is generally well-received. Guests appreciate the delicious, abundant and varied buffet, which includes items such as scrambled eggs, sausages, cold cuts, cheeses and various types of bread. The service during breakfast is often noted as friendly and attentive. However, a few guests felt that more variety, especially in terms of fruits and vegetables and better quality coffee and juice could enhance the experience.
Dinner options at the hotel also fare well with fish dishes like Danish fish receiving commendations for their taste. The restaurant staff is consistently praised for their friendly and accommodating nature. The hotel's strategic location near an array of dining spots offers guests the opportunity to explore local culinary delights, often recommended by the helpful staff.
The rooms at Hotel Polonia stand out for their retro charm, spaciousness and cleanliness, though some guests noted that the property could benefit from updates. The lack of air conditioning and occasional maintenance issues were points of critique, as were noise concerns in rooms facing the street or next to the elevator. Despite these drawbacks, the comfort of the mattresses and the cozy atmosphere make for a generally pleasant stay.
Cleanliness in the hotel garners mixed feedback. While many guests found the rooms to be clean and well-maintained with fresh bedding and towels, some noted issues with dust, dirty walls and less attention to detail in certain areas. The overall friendly and professional service from the staff, however, contributes significantly to a positive stay with particular praise for reception and kitchen teams for their hospitality and helpfulness.
The hotel's free WiFi received mixed reviews with some guests enjoying fast and stable internet while others experienced poor coverage and connectivity issues. This inconsistency might require guests to consider alternatives, especially for those relying heavily on a robust internet connection.
For families, Hotel Polonia provides a comfortable and convenient option. The availability of large family rooms and the hotel's proximity to the city's attractions make it an appealing choice for family holidays, despite occasional noise from nearby discos. Similarly, business travelers find the hotel suitable for short stays, appreciating the quiet atmosphere, value-for-money proposition and efficient service, though the lack of in-room work tables was noted.
In summation, Hotel Polonia excels with its fantastic location, cozy ambiance, friendly service and budget-friendly rates, making it a worthwhile choice for travelers looking to immerse themselves in the heart of Toruń’s vibrant history and culture. While it has areas that could benefit from improvement, particularly in terms of updates and consistent cleanliness, the positives often outweigh the drawbacks, offering guests a pleasant and accommodating stay. Show more
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Categories
Family Friendly Hotel
Situated near the Monument of Nicolaus Copernicus, Hotel Polonia offers comfortable rooms. Its central location provides easy access to the city's attractions, making it a convenient base for family outings.
Business Hotel
This hotel offers meeting/banquet facilities and express check-in/check-out services. It is located near the Copernicus Monument and provides free Wi-Fi. There is fax/photocopying available.
Hotel for Honeymoon
3-Star Hotel
Room Types
Single RoomRoom with a private bathroom and a TV with cable channels.
Double RoomKing bed.
Twin RoomRoom with a private bathroom and a TV with cable channels.
Family triple roomRoom with a private bathroom and a TV with cable channels.
Quadruple RoomFeaturing a wardrobe, a carpeted floor and heating, this quadruple room includes a private bathroom. This quadruple room features a flat-screen TV. The unit has 4 beds.
Guest Reviews
7.8
Good
Location
Hotel Polonia in Toruń consistently impresses visitors with its prime location, making it an ideal choice for travelers looking to explore the city's cultural and historical attractions. Positioned right at the entrance of the Old Town, the hotel offers easy access to all major tourist spots, including the bustling market square, charming restaurants and vibrant bars. Guests appreciate the convenience of being able to reach these points of interest within a few minutes on foot.
Its central position also places it close to various public transportation options, ensuring that moving around the city is hassle-free. Despite being in such a central location, visitors often find the hotel to be surprisingly quiet and peaceful, making it a comfortable retreat after a day of sightseeing.
The hotel itself, housed in a historical building, exudes a cozy and warm atmosphere. While the interiors reflect some old-world charm, they are well-maintained, ensuring a pleasant stay. Guests frequently commend the spacious, clean rooms and friendly, helpful staff, adding to the overall welcoming environment.
For those traveling by car, there are convenient parking options nearby, enhancing the hotel’s appeal. Additionally, the hearty and varied breakfast receives high praise, providing a great start to the day’s adventures.
In summary, Hotel Polonia's standout feature is undoubtedly its fantastic location. Combined with its cozy ambiance and convenient amenities, it serves as an excellent base for anyone looking to immerse themselves in the heart of Toruń’s vibrant history and culture.
Breakfast
Hotel Polonia's breakfast offerings have received a mix of feedback from guests, but with a notable lean towards positive experiences. Guests frequently praised the breakfasts for being delicious, abundant and varied with many mentioning that the buffet-style spread catered to a wide range of tastes and dietary preferences. The quality and freshness of the products were often highlighted and items like scrambled eggs, sausages, cold cuts, cheeses and various types of bread were consistently mentioned as satisfying options.
Despite the favorable reviews, some guests felt that the variety could be improved, particularly with the inclusion of more fruits and vegetables. A few reviews noted the breakfast was somewhat monotonous or modest and there were occasional comments on the lack of sweet pastries or lower quality beverages like coffee and juice.
Overall, guests found the breakfast to be a great value, especially considering the price. The service was frequently described as friendly and attentive, ensuring that food was replenished regularly and that the dining experience was pleasant. While there were some criticisms, the consensus appears to be that Hotel Polonia offers a good, satisfying and enjoyable breakfast to start the day.
Dinner
Hotel Polonia offers a delightful dining experience that caters to various tastes and preferences. Guests are pleased with the hotel's dinner options, describing them as of decent and satisfactory quality. The fish dishes, particularly Danish fish, receive praise for their deliciousness. Additionally, the restaurant staff is noted for their friendly and accommodating service.
The hotel is strategically located near an abundance of restaurants, pubs and eateries. Guests recommend trying the tasty piecuchy at Stary Młyn or experiencing the Creole cuisine at Louisiana in Dwór Artusa. This makes it an excellent choice for those who enjoy exploring local culinary spots and social gatherings.
When it comes to breakfast, Hotel Polonia generally impresses its guests. The morning meal is often described as tasty, varied and well-prepared, exceeding many guests' expectations. Highlights include a lovely breakfast buffet with options like Danish cheese and milk for coffee. However, there are occasional remarks about breakfast being disappointing, but these are outweighed by the majority of positive feedback. Overall, the breakfast experience at Hotel Polonia is a strong start to the day for many guests.
Rooms
Hotel Polonia offers a unique blend of experiences for guests with rooms that exude a distinct retro ambiance. Many visitors appreciated the beautiful antique furniture and classic decor, which contributed to a cozy and atmospheric stay. The rooms are generally spacious and clean with some offering wonderful views of the old city and town hall, enhancing the visual appeal of the stay.
Despite the charm, the hotel shows its age. Several guests noted that the rooms and bathrooms are in need of renovation. Air conditioning is conspicuously absent, making some rooms uncomfortably hot, especially in summer. Others found the bathrooms and room interiors outdated and felt that the cleanliness could sometimes be lacking with some rooms being dusty or having maintenance issues.
Noise was another common concern, particularly for rooms facing the street or located next to the elevator, as the soundproofing was inadequate. However, the large and tall-ceilinged rooms generally provided comfortable accommodations and many guests praised the comfort of the mattresses.
Overall, Hotel Polonia appears to be a good value option for those who appreciate retro styling and spacious accommodations, but it could benefit from some updates and improved amenities to meet modern standards.
Beds
When it comes to bedding at Hotel Polonia, guest opinions reflect a mixed experience. On the positive side, many visitors appreciated the comfortable mattresses, often highlighting the coziness of the beds. Guests frequently mentioned the beds being soft and rated the mattresses highly, considering them very comfortable.
However, there are also recurring issues that guests pointed out. The most common complaint was that the beds and floors tend to creak with nearly every movement, which could be quite disruptive. Some guests found the beds too soft and squeaky, likening the noise to old gates. There were mentions of beds being old or even disassembled, further contributing to discomfort. Additionally, several reviews mentioned the mattresses being thin, small or having sharp edges.
In summary, while some guests found the beds at Hotel Polonia comfortable and cozy, others were less satisfied due to the old, creaky and occasionally uncomfortable bedding.
Cleanliness
Hotel Polonia offers a mixed experience when it comes to cleanliness with many guests noting positive aspects such as clean rooms, well-maintained spaces and a generally tidy environment. The hotel rooms are often described as clean, cozy, comfortable and sometimes even scrubbed to a shine. Many found the bedding and towels fresh and appreciated the regular housekeeping services. The staff also received praise for their friendliness and professionalism.
Despite these positives, several areas need improvement. Some guests reported issues with dust, dirty walls and smelly carpets. There were occasional mentions of dirt under the bed, an ineffective shower curtain and a bathroom that needed more attention. Black mold in some bathrooms and average cleanliness levels were pointed out. Overall, while the hotel maintains a good standard of cleanliness in many respects, there are inconsistencies that detract from the experience. For those sensitive to cleanliness, it might be worth noting these mixed reviews before booking.
Staff
Hotel Polonia appears to excel in providing friendly and helpful service, which is consistently highlighted by guests. From check-in to check-out, visitors often mention the warm and attentive demeanor of the staff. The reception and kitchen teams, in particular, receive praise for their hospitality and willingness to assist.
Guests appreciate the informative nature of the staff, noting that they often give good recommendations and valuable advice on local attractions. Moreover, the competence of bilingual staff members who can communicate in English enhances the overall guest experience.
Despite the overwhelmingly positive feedback, there are isolated reports of less favorable encounters, including mentions of unhelpful or unfriendly receptionists and misunderstandings regarding requests. However, these instances seem to be exceptions rather than the rule.
The hotel's kitchen staff are frequently commended for their pleasant and accommodating service during breakfast, ensuring a well-rounded start to the day by adding fresh ingredients regularly. The attentive and courteous behavior extends to the cleaning staff, who maintain the rooms and public areas to a high standard.
Overall, Hotel Polonia's emphasis on friendly and professional service significantly contributes to a positive and welcoming environment, making it a recommended choice for travelers seeking genuine hospitality.
Wi-Fi
Hotel Polonia offers a mixed bag when it comes to internet connectivity. On the brighter side, some guests have enjoyed fast and stable internet, describing the WiFi as satisfactory or even excellent. Additionally, it seems that WiFi is available in nearby areas like the neighboring restaurant, which may provide a convenient alternative.
However, several guests noted significant issues. There were numerous instances where WiFi access was either unavailable or unreliable with mentions of poor coverage, especially in guest rooms. Some guests reported not receiving a WiFi password upon check-in, adding to the inconvenience. Additionally, there were mentions of the internet being unstable, particularly during certain times of the day.
In summary, while Hotel Polonia does offer internet access, the reliability and availability of WiFi seem to vary. For those needing a robust connection, planning ahead or relying on the nearby restaurant's WiFi might be prudent.
Family
If you're considering Toruń for your next family getaway, Hotel Polonia might be a suitable option for you. Many guests highlight the hotel's family-friendly atmosphere and comfortable accommodations, making it a pleasant spot to unwind after a day exploring the city's magical attractions. The availability of large family rooms that can accommodate groups of 3-4 people is a notable perk, although some visitors noted that certain family rooms are located near noisy intersections, which could be a drawback for light sleepers.
Families have enjoyed the hotel's convenient location with easy access to Toruń's charming Old Town and attractions like the planetarium. The hotel's proximity to key attractions makes it a practical choice for families looking to explore the city without long commutes.
However, it’s worth noting that some guests mentioned the occasional noise from nearby discos, which can be a nuisance, especially for those with young children. While some visitors experienced less favorable reactions when traveling with children, many still had great family holidays enjoying the city's sights and sounds.
In summary, Hotel Polonia offers a mix of strengths and challenges for families. Its prime location and spacious accommodations offer significant convenience, but potential noise issues are worth considering when planning your visit.
3 Star
Hotel Polonia is a practical choice for budget travelers who prioritize affordability over luxury. It offers conditions that align well with its standard, making it a suitable option for those managing costs. However, it falls short of the expectations for a three-star rating in several areas.
While the cleanliness meets basic requirements, it might not satisfy those accustomed to the standards of comparable star-rated hotels. The breakfast provided is average and does not particularly stand out and there is room for more variety in dining options. Moreover, the hotel is not fully accessible to guests with mobility difficulties, which could be a significant drawback for some.
Despite these shortcomings, the hotel presents a decent option for those who are focusing on budget-friendly stays without expecting the full range of amenities typically associated with a three-star rating. Overall, it is an average choice, reflecting its standard while highlighting areas where improvements could elevate the overall guest experience.
Business
Hotel Polonia offers a range of features well-suited for business travelers. The location is highly praised, especially for those needing proximity to city amenities or training centers with the hotel being just 200 meters from a notable training location. Guests appreciate the quiet and calm atmosphere, which is conducive to a productive stay.
The hotel's professional service and value-for-money aspect make it a compelling option for short business trips. Working WiFi is consistently available, though some guests noted the lack of in-room work tables as a downside. Overall, it provides a friendly and efficient experience that's ideal for business needs, even if it doesn't specifically target business travelers.
No, Hotel Polonia doesn't have any pool.
No, a spa isn't available at Hotel Polonia.
No, Hotel Polonia doesn't allow dogs.
No, parking facilities aren't available at Hotel Polonia.