Palais Jena Hotel & Spa, located on the peaceful outskirts of Marrakech, serves as a serene retreat ideal for those seeking tranquility. Guests appreciate its beautiful setting away from the city's noise, while still finding the drive into Marrakech straightforward. Its proximity to major roads can sometimes result in traffic noise for rooms facing the street, but its convenient access to the airport and secure parking options add to its appeal.
The breakfast experience is highly valued with a variety of fresh, local specialties and homemade pastries available. Guests particularly enjoy dining in the garden or by the pool, which enhances the pleasant ambiance. Although some feel the offerings could be better for a 4-star establishment, the general sentiment is one of satisfaction.
Dinner at Palais Jena Hotel & Spa garners mixed reviews. While the quality of the homemade dishes is praised, some guests feel the menu variety is limited and portion sizes small for the price. Issues such as long wait times and discrepancies between advertised discounts and actual prices have been noted. Despite these concerns, the convenience of room service from the snack bar is appreciated.
The rooms are lauded for their generous size and cleanliness, offering spacious and comfortable accommodation suitable for families. Many enjoy the views of the pool and the large terraces available in some rooms. However, improvements in lighting, modern furnishings and noise management from street-facing rooms are suggested.
Palais Jena Hotel & Spa excels in cleanliness with thoroughly cleaned and well-maintained rooms, contributing to a welcoming environment. The staff receives high praise for their exceptional service with many guests highlighting the team's friendliness, professionalism and attentiveness. Individual staff members, such as Mouhsin, are often commended for their outstanding service.
Unfortunately, the free WiFi at Palais Jena Hotel & Spa is reported to be unstable and unreliable with frequent connection issues requiring guests to seek assistance from reception.
The hotel's spa consistently receives positive feedback, praised for its excellent amenities and relaxing atmosphere. Guests enjoy the variety of services, including massages and the indoor pool with the spa staff noted for their excellent service.
The outdoor pool area, while unheated and sometimes cold, provides a pleasant relaxation spot with sun loungers and the opportunity to have breakfast by the pool adds to the leisurely experience.
Beds at Palais Jena Hotel & Spa are generally regarded as comfortable, ensuring a restful night's sleep. However, some guests note that double beds are often just two singles pushed together and there are occasional comments about the quality of the pillows.
In summary, Palais Jena Hotel & Spa offers a tranquil escape with beautiful surroundings, exceptional cleanliness, welcoming staff and comfortable rooms, albeit with some areas for improvement, particularly in WiFi stability and dinner services.
Palais Riad Berbère in Marrakech captivates guests with its serene location and tranquil environment. Situated just outside the city's bustling center, it offers a peaceful oasis adorned with breathtaking gardens and a calming ambiance. Although a short drive is needed to reach the vibrant Medina, the Riad provides an exquisite retreat for relaxation and unwinding.
Visitors are consistently impressed with the exceptional breakfast offerings, characterized by variety, freshness, and a delightful mix of local delicacies and Western favorites. The breakfast buffet stands out for its hearty selection, with everything made on-site for a homemade feel. Dinner at Palais Riad Berbère offers a culinary journey through authentic Moroccan flavors, with homemade dishes like tagines and couscous served in a serene, poolside setting. Chef Latifa and her team's dedication to personalized meal preparation enhances the dining experience.
The spacious and clean rooms, adorned with traditional Berber elements, provide comfort and cultural richness. Guests appreciate the clean, well-maintained accommodations that offer direct access to the large swimming pool, surrounded by lush gardens. The attention to cleanliness extends throughout the property, contributing to a relaxing and family-friendly environment.
The exceptional staff, led by owner Patrick, is praised for their warmth and responsiveness. Their discrete yet efficient service fosters a family-like atmosphere, making every guest's stay memorable and carefree. Though wifi connectivity has room for improvement, the overall experience remains positive, enhanced by the beautiful pool area and inviting garden setting.
Palais Riad Berbère is a romantic and peaceful retreat perfect for any traveler seeking relaxation and authentic charm amid the vibrant city of Marrakech.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 200+ hotels in and around Touggana