Highland Manor Inn

Townsend 35.67742500, -83.75014500 , 7766 East Lamar Alexander Parkway (Show on Map)
8.7
Very Good


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsHighland Manor Inn enjoys consistently high praise from guests, particularly for its remarkable location in the tranquil town of Townsend. Nestled near the Great Smoky Mountains National Park, the inn provides easy access to scenic trails like Cades Cove Loop, making it a favored destination for nature enthusiasts and hikers. The peaceful setting offers a serene retreat from the busier areas of Pigeon Forge and Gatlinburg, yet remains conveniently close for visits to these vibrant locales. The beauty of the surroundings, combined with clean and well-maintained facilities, contributes to a relaxing atmosphere that guests appreciate.

The accommodations at Highland Manor Inn are described as spacious and exceptionally clean. While the decor may be slightly dated, the rooms consistently meet expectations for comfort and tidiness. Guests particularly value the quiet and restful sleep environment provided, with effective blackout conditions at night. Though the beds receive mixed reviews due to varying firmness, the overall provision of comfort and cleanliness is well-regarded.

The inn's breakfast offerings are basic but appreciated, providing necessary morning sustenance with items such as pastries, coffee, and cereal. While guests note the absence of certain options like fruits or protein, they find it a reasonable value included in their stay. Suggestions for improvement include more variety and earlier breakfast hours to accommodate early risers.

Highland Manor Inn excels in hospitality, with the family-run establishment earning accolades for its exceptionally friendly and helpful staff. Guests frequently commend the team for their pleasant demeanor and professionalism, aiding in a smooth and enjoyable stay. The attentive service complements the overall experience, adding to the welcoming atmosphere.

Another highlight is the outdoor pool, set among well-maintained grounds. It serves as a popular spot for relaxation, providing guests with an inviting area to swim and unwind. The scenic views and clean environment enhance its appeal, contributing significantly to the inn’s charm.

Overall, Highland Manor Inn emerges as a delightful, clean retreat in a stunning location, backed by warm and hospitable staff, making it an attractive choice for those seeking a peaceful escape amidst natural beauty.
Show more
Categories
Inn with Swimming Pool
This inn offers an outdoor pool and is known for its peaceful stays with scenic views. Guest reviews highlight the clean rooms, friendly service, and beautifully landscaped grounds with a pool that is always sparkling fresh.

  Outdoor Pool  


Inn with Parking
Guests at Highland Manor Inn have access to a spacious and secure car park free of charge nearby. Ample parking space is available, ensuring guests won't have difficulty finding a spot. Free self parking is provided.

Inn with Outdoor Pool
This inn offers not only a main outdoor swimming pool but also a separate kiddie pool, providing options for different ages. The pool area includes sun loungers and umbrellas for relaxation. The outdoor pool is seasonal.

Accessible Inn

Room Types
Deluxe Queen Room with Two Queen Beds - Non-Smoking A balcony with a mountain view, a cable TV, a microwave, and a refrigerator are included in this non-smoking deluxe room.

King Room with Balcony A balcony with a mountain view, a cable TV, a microwave, and a refrigerator are included in this non-smoking suite. A sofa and a desk are also featured.

Standard Queen Room with Two Queen Beds This guestroom includes a flat-screen TV with cable.

Deluxe King Room The pool with a view is a top feature of this double room. The spacious double room features air conditioning, a seating area, a terrace with garden views as well as a private bathroom boasting a bath. The unit has 1 bed.

Deluxe Queen Room Located on the ground floor, this guestroom a flat-screen TV with cable. A microwave and refrigerator are also provided in this non-smoking deluxe room. A sofa and desk are also featured.

Guest Reviews
8.7
Very Good
Location
The Highland Manor Inn boasts a remarkable location that consistently wins high praise from its guests. Nestled in the picturesque town of Townsend, the inn offers convenient access to the Great Smoky Mountains National Park, making it a prime choice for nature enthusiasts and hikers looking to explore trails like the Cades Cove Loop. The tranquil setting provides a peaceful retreat away from the bustling traffic and noise associated with nearby Pigeon Forge and Gatlinburg, yet remains close enough for guests to easily visit these lively areas.

Many reviewers highlight the beauty of the surroundings, appreciating the lush landscapes and quiet ambiance that envelop the property. Guests note that the location is not only stunning but also functional, providing easy and direct access to the national park and other local attractions. The facilities are frequently described as clean and well-maintained, with comfortable rooms that cater to both relaxation and convenience.

The family-run inn is recognized for its warm hospitality and friendly staff, creating a welcoming atmosphere that complements its serene setting. Visitors appreciate the quietness and the overall sense of calm, finding Highland Manor Inn to be an ideal base for enjoying the impressive natural beauty of the region. Whether seeking adventure in the mountains or a peaceful escape, the inn's excellent location offers a delightful blend of accessibility and tranquility.

Breakfast
Highland Manor Inn offers a basic continental breakfast that provides a decent start to the day with items like pastries, coffee, juice, cereal, bagels, and toast. Guests appreciate the inclusion of breakfast as part of their stay, noting that it's a good value overall despite its simplicity. Some visitors enjoy the expanded continental breakfast setup, which surpasses expectations of many smaller motels that often lack breakfast offerings entirely.

However, there are some areas for improvement. A common theme among guests is the limited variety and absence of options such as fruit and meat, making the breakfast feel meager for those with specific dietary preferences. For guests planning early morning activities, the breakfast hours starting at 8 am can be an inconvenience, with several expressing the desire for earlier access to at least coffee. The lack of protein choices is also noted by several reviewers.

Overall, while Highland Manor Inn's breakfast meets basic needs, it could benefit from extended hours and a more diverse selection to cater to various tastes and early risers. Despite these areas for improvement, guests frequently praise the friendly and wonderful staff, enhancing the overall experience at the inn.

Rooms
Highland Manor Inn offers a comfortable and spacious accommodation experience, with many guests highlighting the generous room sizes and exceptional cleanliness. The inn's rooms are consistently described as clean, often going above guests' expectations in terms of tidiness. The beds, while generally comfortable, are noted to be a bit firmer for some tastes. Guests appreciate the quietness and darkness of the rooms at night, which provide a restful sleep environment. Though the rooms are somewhat dated in terms of decor and furnishings, this does not significantly impact their overall comfort and cleanliness.

The hotel is well-located, making it convenient for visitors planning to explore nearby attractions such as Cade’s Cove. The property's owner and staff receive praise for their friendliness and helpfulness, adding to the positive experience of staying here. A few reviews mention issues such as outdated bathroom features and damaged furniture, and there is a noted absence of handicap accessible rooms. Despite these minor setbacks, many guests express a willingness to return, citing the inn's cleanliness, spaciousness, and convenient location as key reasons for their satisfaction.

Beds
Highland Manor Inn receives mixed reviews regarding its beds. Many guests find the beds comfortable, providing a good night's sleep, often complimenting the cleanliness and quality bedding offered. The pillows also earn positive remarks for contributing to a restful experience. However, preferences diverge, with several guests finding the mattresses harder than expected or even super hard, impacting their comfort during the stay. There are mentions of worn-out mattresses and varying softness levels that could affect ease of movement during sleep. Some guests report uneven mattress quality, suggesting that specific beds might not meet all comfort needs. Despite these inconsistencies, it's clear that many guests enjoy the rest offered by the beds, appreciating the overall provision of comfort and cleanliness.

Cleanliness
Highland Manor Inn consistently receives praise for its exceptional cleanliness and maintenance. Guests frequently highlight that the rooms are very clean, comfortable, and of a good size, with some mentioning that floors have been recently replaced. The meticulous upkeep extends beyond the rooms to the entire property, including well-maintained grounds with attractive landscaping. Visitors appreciate the friendly and attentive staff who contribute to an overall pleasant stay.

The location of the inn, with picturesque views and proximity to the Smoky Mountains, adds to its appeal. Guests find the environment quiet and peaceful, complementing the clean and well-kept facilities. The cleanliness standards meet, if not exceed, visitors' expectations, with daily room cleaning and fresh towels provided. Overall, Highland Manor Inn is described as a comfortable, clean retreat, ideal for those seeking a quiet and tidy place to stay in a beautiful location.

Staff
Highland Manor Inn boasts an outstanding reputation for its exceptionally friendly and helpful staff. Guests frequently praise the team as pleasant, knowledgeable, and accommodating, ensuring a smooth and enjoyable stay. The friendliness extends from the welcoming front desk attendants to the diligent maid service, creating a warm and inviting atmosphere throughout the inn. Many visitors remark on the staff's professionalism and ability to assist with planning activities, making it clear that the team is committed to providing exceptional service. With smooth check-ins, easy reservations, and thoughtful interaction, Highland Manor Inn's staff plays a significant role in enhancing the overall guest experience. The family-run establishment stands out for its excellent hospitality, making guests feel truly cared for during their stay.

Pool
The pool at Highland Manor Inn consistently receives positive feedback from guests who find it clean and inviting. Set among well-maintained grounds, the outdoor pool is a highlight for many visitors. It offers a pleasant environment for relaxation, where guests can enjoy swimming or simply unwinding by the water. While some users mentioned occasional closures due to weather conditions, the pool area remains a favorite feature. With amenities like a diving board, it's a great spot for both leisurely dips and more active fun. Overall, the pool complements the serene setting and is a significant draw for hotel guests.


Yes, Highland Manor Inn has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Highland Manor Inn.

No, Highland Manor Inn doesn't allow dogs.

Yes, parking facilities are available at Highland Manor Inn.

No, Highland Manor Inn doesn't have a gym.

Location Show Map
More Options
  • Hotel in Townsend

  • 7.4 Good

  • From $121

  • Accommodation in Townsend

  • 10 Excellent

  • From $108

  • Hotel in Townsend

  • 7.7 Good

  • From $115

  • Cottage in Townsend



6,892,075

Hotels

60

Categories

49,804

Regions

208,995

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ