Hotel Grand Chancellor Townsville
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Summary of reviewsHotel Grand Chancellor Townsville emerges as a top choice for travelers seeking an all-encompassing hospitality experience in Townsville. Nestled centrally, the hotel provides excellent access to the city’s vibrant dining, shopping, and entertainment scenes. Guests often highlight the ideal location, which is also convenient for sports enthusiasts and exploring cultural sites, with breathtaking views from higher floors.
Breakfast at the hotel is particularly acclaimed, with a buffet that caters to various dietary preferences and is often described as phenomenal. The professional and hospitable service extends to dinner, where a well-varied menu impresses with hearty options like steak and pasta. Room service maintains high quality and is timely, enhancing the overall dining experience.
The rooms themselves are applauded for being clean, comfortable, and spacious, many offering stunning views of local landmarks. Some have undergone recent refurbishments, combining modern design with comfort, such as kitchenettes and balconies. The hotel’s commitment to cleanliness ensures a calm, pleasant stay, further complemented by attentive staff who are frequently praised for their friendliness and efficient service.
Although the WiFi has had occasional connectivity issues, the staff’s helpfulness has been noted, ensuring most guests have a satisfactory internet experience. The gym and rooftop pool also receive mention, with the pool offering a tranquil space with panoramic views, though access issues due to maintenance have been reported.
Parking, while somewhat challenging, offers various nearby options, and flexibility is shown by accommodating staff. Families find the hotel accommodating, with spacious rooms and amenities for children, though safety and practical conveniences in some areas could be improved. Beds are consistently celebrated for their comfort, contributing to a restful stay.
Overall, the hotel is synonymous with exceptional service and value, often recommended as the best in Townsville for its all-around quality and welcoming atmosphere, suitable for varied types of travelers.
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Breakfast at the hotel is particularly acclaimed, with a buffet that caters to various dietary preferences and is often described as phenomenal. The professional and hospitable service extends to dinner, where a well-varied menu impresses with hearty options like steak and pasta. Room service maintains high quality and is timely, enhancing the overall dining experience.
The rooms themselves are applauded for being clean, comfortable, and spacious, many offering stunning views of local landmarks. Some have undergone recent refurbishments, combining modern design with comfort, such as kitchenettes and balconies. The hotel’s commitment to cleanliness ensures a calm, pleasant stay, further complemented by attentive staff who are frequently praised for their friendliness and efficient service.
Although the WiFi has had occasional connectivity issues, the staff’s helpfulness has been noted, ensuring most guests have a satisfactory internet experience. The gym and rooftop pool also receive mention, with the pool offering a tranquil space with panoramic views, though access issues due to maintenance have been reported.
Parking, while somewhat challenging, offers various nearby options, and flexibility is shown by accommodating staff. Families find the hotel accommodating, with spacious rooms and amenities for children, though safety and practical conveniences in some areas could be improved. Beds are consistently celebrated for their comfort, contributing to a restful stay.
Overall, the hotel is synonymous with exceptional service and value, often recommended as the best in Townsville for its all-around quality and welcoming atmosphere, suitable for varied types of travelers.
Hotel with Free Wi-Fi
This hotel offers wireless internet access in its spacious guest rooms, allowing guests to enjoy picturesque views of Magnetic Island and Castle Hill while staying connected. It also features a rooftop pool and versatile function rooms.
Hotel with Parking
This hotel offers on-site parking, making it convenient for guests with vehicles. Its central location in Townsville provides easy access to various attractions and amenities.
Accessible Hotel
This hotel offers facilities for disabled guests and is wheelchair accessible. Upper floors are accessible by lift, and the hotel provides a walk-in shower in some rooms. Wheelchair accessible parking is also available.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Rooftop Pool Outdoor Pool
Business Hotel
Hotel with Gym
5-Star Hotel
Hotel with Outdoor Pool
Hotel with Rooftop Pool
Guest Reviews
Nestled in the heart of Townsville, Hotel Grand Chancellor boasts an enviable location that caters to diverse traveler needs. Centrally situated, the hotel offers its guests superb access to the city’s vibrant dining scene, shops, and various entertainment venues. With proximity to the Queensland Country Bank Stadium and the renowned Cowboys Club, it's an ideal base for sports enthusiasts. The hotel is also conveniently located near market events and the scenic Strand, making it a favored choice for those who wish to explore the local culture and coastline. Guests frequently praise the fantastic views, especially from higher floors, which offer stunning vistas of the city and surrounding areas. The efficient and friendly staff further enhance the experience, ensuring a seamless stay. Whether visiting for a quick getaway or an extended stay, this location makes exploring Townsville's attractions a breeze, with everything just a short walk or drive away.
Hotel Grand Chancellor Townsville consistently impresses guests with its breakfast offerings, often described as warm, well-presented, and served by generous staff. The breakfast experience is highlighted by a fantastic buffet, which several guests found to be superb, phenomenal, and even to die for. With a wide variety of options, including pancakes, omelettes, and gluten-free meals upon request, the buffet caters to diverse dietary preferences.
Many guests appreciated the breakfast's value for money, especially when packaged with room deals. The breakfast venue receives praise for its convenient location and clean facilities, enhancing the overall dining experience. The service, characterized by friendly and exceptional staff, adds to the positive feedback, making breakfast a highlight of the stay.
While some reviews point out occasional issues with food temperature and the desire for healthier options, the consensus remains positive. Guests generally consider the buffet a must-try, with the restaurant also delivering a satisfying culinary experience for other meals. Overall, the breakfast at Hotel Grand Chancellor Townsville stands out as a noteworthy feature, making mornings at the hotel a pleasant affair.
Dinner at the Hotel Grand Chancellor Townsville is a delightful experience for guests, with many expressing satisfaction with their meals. The restaurant receives high praise for both the food and service, noted as being professional and hospitable. Numerous guests commend the consistently delicious meals, which are well-priced and plentiful. The menu offers enough variety to satisfy different tastes, with highlights being the hearty steak and handmade pasta. Even room service meals are reported to arrive promptly and maintain high quality. While there are mentions of a restricted menu, the overall dining experience, spanning both breakfast and dinner, leaves guests impressed with its excellent offerings. The 24-hour room service and the sports club across the road round out the convenient and tasty dining options available to visitors.
Hotel Grand Chancellor Townsville offers clean, comfortable rooms that guests frequently praise for their spaciousness and modern design. Several reviews highlight the stunning views from the higher floors, with vistas of the city, ocean, and local landmarks such as Magnetic Island and Ross River. Many guests commend the spaciousness and meticulous cleanliness of the accommodations, noting that the size and facilities exceed expectations. The comfortable beds and effective room service further enhance the stay, with some rooms boasting amenities like kitchenettes and balconies.
The hotel is conveniently located in a central area, making it ideal for exploring Townsville. Friendly and professional staff complement the accommodation experience, ensuring rooms are consistently well-maintained. Some rooms have been recently refurbished, adding a modern touch to the cozy setting, while special features like blackout curtains and comfortable bedding contribute to a restful stay.
Despite overwhelmingly positive feedback, a few reviews note that some rooms could benefit from updates and improvements to address aspects like outdated decor and humidity issues. However, the majority consensus is that the hotel provides excellent value for money, especially when upgrading to more premium rooms with spectacular views.
The beds at Hotel Grand Chancellor Townsville consistently receive high praise from guests for their exceptional comfort. Many have described the beds as extremely comfortable and even as the most comfortable they've experienced in a hotel. The beds often felt like sleeping on a cloud, with the bedding and pillows also receiving positive remarks for their comfort. Guests appreciated the large king-sized beds and found the additional pillows a nice touch, enhancing their overall sleep experience. While a few guests noted issues with bed softness and mattress protectors, the majority found the bedding to be luxurious and the rooms clean. The hotel's convenient central location and additional amenities like excellent showers further enhance the guest experience, making it a preferred choice for travelers seeking comfortable accommodations.
Hotel Grand Chancellor Townsville frequently impresses its guests with its commitment to cleanliness and comfort. Many reviews highlight the spotless rooms that exude a sense of calm and provide a pleasant stay. The standard of cleanliness is often praised, with guests appreciating the tidy and neat appearance of the property, both in private rooms and public areas. With modern facilities that, despite showing some signs of age, remain well-maintained and clean, the hotel manages to deliver a satisfying experience. The accommodating and welcoming attitude of the staff further enhances the stay, ensuring rooms are ready on time and that requests are handled promptly. Guests particularly enjoy the comfortable beds and well-equipped rooms, which come with beautiful views. While there are occasional issues requiring attention, such as outdated furniture or isolated maintenance problems, the overall impression remains positive. The hotel's central location and value for money are additional points of appreciation among visitors who find it convenient for their needs.
Hotel Grand Chancellor Townsville consistently receives glowing praise for its exceptional staff, highlighting their friendliness, professionalism, and attentiveness. Guests commonly find the welcoming and efficient reception staff to be a standout feature, with some pointing out exceptional individuals who make the check-in and check-out process seamless and enjoyable. Across the hotel, whether at the front desk, in housekeeping, or during breakfast service, the team's dedication to providing excellent customer service is apparent. Many guests appreciate how staff members go above and beyond, often accommodating special requests and ensuring a pleasant stay. The level of courtesy and helpfulness exhibited by the team contributes significantly to the overall positive experience, leaving visitors with warm impressions and a desire to return. Combining a prime location with such attentive care, the hotel offers more than just a comfortable stay, receiving high marks for creating a hospitable environment that guests are eager to commend.
At the Hotel Grand Chancellor Townsville, guests can generally expect a satisfactory WiFi experience during their stay. While some visitors encountered intermittent connectivity issues, the helpful hotel staff were quick to assist with any challenges, ensuring a smooth and no-fuss stay for those in need of internet access. When functioning well, the WiFi service supports a reliable connection, enhancing the overall guest experience. Whether catching up on work in the evenings or simply enjoying some leisure activities online, the solid internet performance noted by several reviewers adds a positive element to the hotel’s offerings. Despite occasional challenges, the attentive support and good service augur well for most visitors seeking reliable WiFi during their stay.
The gym at Hotel Grand Chancellor Townsville is generally regarded as a nice facility by guests. It is well-equipped, offering a range of appliances that function properly and maintain a clean environment. While the gym is seen as outdated by some, its basic amenities still contribute positively to the overall value of the stay. Despite the occasional lack of air conditioning, visitors appreciate having access to decent fitness equipment during their visit.
Hotel Grand Chancellor Townsville has a rooftop pool that often receives praise for its stunning views and inviting ambiance. Guests frequently enjoy the tranquil atmosphere and the stunning vantage point it offers over the harbor and beyond, making it a popular spot for cooling off and relaxing. The pool's location on the hotel's 20th floor enhances the experience with panoramic views, and guests have noted the pool's cleanliness and how inviting it looks. Despite these positive aspects, there has been a recurring issue with pool availability. Numerous visitors mentioned being disappointed by the pool being closed for maintenance or ongoing renovations, which appear to have been a prolonged issue. To mitigate the inconvenience, the hotel has arranged complimentary access to a nearby public pool, although for some guests, this alternative falls short of the expected rooftop experience. Overall, while the rooftop pool is a highlight when accessible, guests have experienced repeated disruptions due to closures.
Navigating the parking options at the Hotel Grand Chancellor Townsville can be somewhat challenging but is manageable with a bit of planning. While the hotel does not have on-site parking, there are several alternatives for visitors. Some guests appreciated the secure and affordable parking options available nearby, and it's possible to pre-book parking spaces for peace of mind. Free street parking is an option, especially from the afternoon into the next morning, which can be convenient for those who don't need daytime parking. However, it’s noted that parking can be limited, particularly during peak times, necessitating street parking or utilizing neighboring facilities, which come with additional fees, typically around $10 to $15 per night.
Despite the mixed experiences regarding availability, some guests found the parking reasonably priced and easily accessible, even if it required a short walk from the hotel. The hotel staff have also shown flexibility in addressing parking charges. Overall, while not entirely seamless, parking around the Hotel Grand Chancellor offers enough flexibility for those prepared to plan ahead and be a little patient.
Hotel Grand Chancellor Townsville offers a family-friendly environment with a few notable amenities and some room for improvement. Families find the accommodations spacious, with rooms large enough to comfortably fit four guests, making it an ideal stopover on longer travels. Children particularly enjoy the hotel's pool and game room, providing entertainment and a break from typical travel activities.
Despite these positives, there are a few concerns, especially regarding safety and convenience. The low balcony railings on higher floors raise safety issues, particularly for those with young kids. Additionally, the wait for tea service can feel lengthy when traveling with children. Practical amenities like sufficient cups, plates, and utensils in the rooms could also be improved to accommodate the needs of families wanting to share meals or snacks in-room without hassle.
Overall, Hotel Grand Chancellor Townsville is considered well worth the money for family stays, with large rooms and enjoyable facilities for children. While its conveniences may not be comprehensive, the hotel’s friendly service leaves a positive impression that encourages return visits.
Hotel Grand Chancellor Townsville stands out as a top choice for travelers seeking exceptional hospitality in Townsville. Guests consistently praise the hotel for its outstanding service, with staff often described as friendly and going above and beyond to ensure a comfortable stay. Many visitors regard it as the best hotel in Townsville, highlighting its excellent location and first-class service. The property is praised for consistently delivering a great guest experience, with a level of quality that consistently exceeds expectations. Several guests have indicated that it offers great value and a quality experience that is highly recommended. Overall, Hotel Grand Chancellor Townsville emerges as a reliable and top-rated option for both short and longer stays, earning its accolades through consistent excellence and a welcoming atmosphere.
Hotel Grand Chancellor Townsville is noted for its excellent accommodations, providing a comfortable and convenient setting for business travelers and families alike. The hotel stands out for its prime location, being close to shopping and business precincts, which allows guests easy access to everything they need during their stay. The staff has been recognized for their professionalism and helpfulness, contributing to a stress-free experience that is especially beneficial for those on business trips. Guests have commended the management and staff, appreciating their efforts in running a professionally managed establishment.
While the internet service is an area that requires improvement, particularly for those needing reliable access around the clock for international business purposes, the ease of accessing work emails securely is a positive aspect. The hotel offers a comfortable stay, with the quality of bedding receiving mixed feedback. Overall, Hotel Grand Chancellor Townsville is valued for providing good accommodations at a fair price, meeting the needs of those visiting for business or leisure with efficiency and ease.
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Location
Breakfast
Many guests appreciated the breakfast's value for money, especially when packaged with room deals. The breakfast venue receives praise for its convenient location and clean facilities, enhancing the overall dining experience. The service, characterized by friendly and exceptional staff, adds to the positive feedback, making breakfast a highlight of the stay.
While some reviews point out occasional issues with food temperature and the desire for healthier options, the consensus remains positive. Guests generally consider the buffet a must-try, with the restaurant also delivering a satisfying culinary experience for other meals. Overall, the breakfast at Hotel Grand Chancellor Townsville stands out as a noteworthy feature, making mornings at the hotel a pleasant affair.
Dinner
Rooms
The hotel is conveniently located in a central area, making it ideal for exploring Townsville. Friendly and professional staff complement the accommodation experience, ensuring rooms are consistently well-maintained. Some rooms have been recently refurbished, adding a modern touch to the cozy setting, while special features like blackout curtains and comfortable bedding contribute to a restful stay.
Despite overwhelmingly positive feedback, a few reviews note that some rooms could benefit from updates and improvements to address aspects like outdated decor and humidity issues. However, the majority consensus is that the hotel provides excellent value for money, especially when upgrading to more premium rooms with spectacular views.
Beds
Cleanliness
Staff
Wi-Fi
Gym
Pool
Parking
Despite the mixed experiences regarding availability, some guests found the parking reasonably priced and easily accessible, even if it required a short walk from the hotel. The hotel staff have also shown flexibility in addressing parking charges. Overall, while not entirely seamless, parking around the Hotel Grand Chancellor offers enough flexibility for those prepared to plan ahead and be a little patient.
Family
Despite these positives, there are a few concerns, especially regarding safety and convenience. The low balcony railings on higher floors raise safety issues, particularly for those with young kids. Additionally, the wait for tea service can feel lengthy when traveling with children. Practical amenities like sufficient cups, plates, and utensils in the rooms could also be improved to accommodate the needs of families wanting to share meals or snacks in-room without hassle.
Overall, Hotel Grand Chancellor Townsville is considered well worth the money for family stays, with large rooms and enjoyable facilities for children. While its conveniences may not be comprehensive, the hotel’s friendly service leaves a positive impression that encourages return visits.
5 Star
Business
While the internet service is an area that requires improvement, particularly for those needing reliable access around the clock for international business purposes, the ease of accessing work emails securely is a positive aspect. The hotel offers a comfortable stay, with the quality of bedding receiving mixed feedback. Overall, Hotel Grand Chancellor Townsville is valued for providing good accommodations at a fair price, meeting the needs of those visiting for business or leisure with efficiency and ease.
Yes, Hotel Grand Chancellor Townsville has pool(s) that belong to one or more of the following categories: Rooftop Pool, Outdoor Pool.
No, a spa isn't available at Hotel Grand Chancellor Townsville.
No, Hotel Grand Chancellor Townsville doesn't allow dogs.
Yes, parking facilities are available at Hotel Grand Chancellor Townsville.
Yes, Hotel Grand Chancellor Townsville has a gym.
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