Hotel Palacio Guevara

Treceno 43.31715400, -4.30407600 , La Plaza, 22 (Show on Map)
8.3
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Palacio Guevara is admired for its remarkable location in the serene surroundings of Cantabria, providing peace and tranquility for those looking to escape everyday hustle. The hotel’s proximity to attractions and the charming town of Comillas, coupled with convenient parking, enhances the ease of exploration and adds to its appeal. Inside, the hotel exudes a cozy and welcoming ambiance with old-style Cantabrian decor that resonates with guests' desire for authenticity. The in-house restaurant is celebrated for its exceptional cuisine and accommodating service, offering outstanding dining experiences at reasonable prices.

Guests appreciate the spacious and beautifully furnished rooms, which often include balconies with captivating views. These accommodations are generally well-maintained, though some improvements could elevate comfort, particularly concerning the beds, which are noted for needing better support. Cleanliness is mostly commendable, though there are suggestions for more consistent housekeeping efforts to meet the hotel’s aesthetic potential.

The staff at Hotel Palacio Guevara are frequently highlighted for their warmth and attentiveness, transforming stays into pleasant experiences. Particularly notable is Gema, who stands out for her exceptional service and helpfulness. Despite certain needs for renovation, the friendly and accommodating nature of the staff enhances the overall guest experience, creating a familial atmosphere.

Breakfast at the hotel receives mixed reviews. While many guests enjoy the tasty and diverse offerings, the portion size and lack of variety are occasionally critiqued. Nonetheless, the attentiveness of the breakfast service often compensates for these minor shortcomings.

The hotel’s charm and historical ambiance provide a picturesque backdrop, although addressing specific areas like bed comfort and room cleanliness could significantly enhance guest satisfaction. Overall, Hotel Palacio Guevara combines its superb location, delightful dining, and exceptional staff to create a memorable retreat in the heart of Cantabria.
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Categories
Family Friendly Hotel

Small Hotel

3-Star Hotel

Room Types
Double or Twin Room Decorated in warm tones, this heated room includes satellite TV and a private bathroom.

Double Room with Sofa Bed This spacious, heated room includes satellite TV and a private bathroom.

Guest Reviews
8.3
Very Good
Location
Hotel Palacio Guevara is situated in a truly remarkable location that offers guests peace and tranquility, making it an ideal spot for those looking to disconnect from the hustle and bustle of everyday life. Nestled in the beautiful, serene surroundings of Cantabria, it provides easy access to numerous tourist sites and attractions, including the charming town of Comillas.

Visitors consistently praise the hotel's phenomenal location, highlighting its convenience for exploring the local area. The ease of parking right at the doorstep adds to the stress-free experience of staying here, allowing guests to easily embark on adventures in the picturesque vicinity.

Within the hotel, the ambiance is cozy and welcoming, reflected in the tasteful old-style Cantabrian decor that adds a touch of authenticity to the experience. Moreover, the in-house restaurant is highly recommended by guests, offering exceptional cuisine that's considered some of the best during their travels.

The commitment to service at Hotel Palacio Guevara is also noteworthy, with staff providing friendly and attentive treatment from the moment guests arrive until they depart. The warm, helpful nature of the team complements the inviting atmosphere, making it a perfect retreat for travelers seeking both relaxation and exploration.

Breakfast
At Hotel Palacio Guevara, the breakfast experience seems to leave guests with mixed impressions. Many travelers appreciated the breakfast, describing it as good, very good, and tasty. A variety of sweet and savory options are offered, including pastries, toasts, cold cuts, and fruits, ensuring a complete and delicious start to the day. The careful preparation of dishes is noted, and the service provided by the friendly staff adds to the pleasant overall experience.

However, some guests mentioned that the breakfast lacks abundance, with scarce portions and limited selection. While certain elements, such as the breakfast omelette, received positive mentions, others felt the absence of hot items like bacon and eggs. The breakfast is not buffet style, which sometimes results in slower service and a desire for more variety.

Despite these occasional critiques, many visitors agree that the breakfast at Hotel Palacio Guevara has elements worth appreciating, especially when paired with attentive service from the staff.

Dinner
Hotel Palacio Guevara offers an impressive dining experience that leaves a lasting impression on guests. The restaurant consistently delivers high-quality meals that are described as excellent, delicious, and very well prepared. Guests particularly appreciate the varied and plentiful dinner options, with meals that are both well presented and enjoyable. The dining experience is further enhanced by a remarkable setting that features fabulous period detailing, creating an inviting atmosphere. In addition to the delightful dinners, the breakfast options also receive high praise, making both meals not to be missed. The restaurant stands out not only for its culinary excellence but also for its accommodating service and reasonable pricing, ensuring that guests have an exceptional dining experience during their stay. With convenient parking available nearby, Hotel Palacio Guevara provides an all-around satisfying experience for those seeking a memorable culinary journey.

Rooms
Hotel Palacio Guevara offers a charming blend of spaciousness and beautiful decor in its rooms. Many guests appreciate the generous size and comfort of the accommodations, noting the rooms as both spacious and spectacular. The furnishings enhance the aesthetic appeal, contributing to a pleasant atmosphere that resonates with visitors.

Suites offer added luxury with ample space and enormous beds, and some rooms feature balconies with captivating views. The hotel's elegant decor extends to the rooms, creating a visually appealing experience for guests. Cleanliness is generally well-maintained, aligning with expectations of visitors who value tidiness.

Despite these positives, there are occasional remarks regarding room conditions needing improvement, as well as some issues with bed stability and noise. However, for those seeking spacious and comfortable lodgings with beautiful furnishings, Hotel Palacio Guevara largely delivers a satisfying stay.

Beds
Located in a picturesque setting, Hotel Palacio Guevara offers an experience that is enhanced by its historical charm and surroundings. However, when it comes to the sleeping arrangements, guests have noted several areas for improvement. The mattresses, though soft, often feel sunken and lack adequate support, with some describing them as old or even broken. The beds themselves are considered small, particularly at 1.35 meters, which could benefit from a more spacious design. A common remark involves the need for urgent mattress replacements for enhanced comfort. Additionally, certain features, like the plastic mattress protectors, can detract from the overall restfulness due to the noise they produce. While the historical ambiance of the hotel is intriguing, addressing these comfort issues would greatly enhance the relaxation experience for guests.

Cleanliness
Hotel Palacio Guevara combines historical architecture with a charming atmosphere, and while there is a lot of appreciation for the unique design, there are mixed feelings about its cleanliness. Many guests commend the hotel for its immaculate conditions and praise the staff for providing excellent service in maintaining clean environments throughout their stay. The thick walls also offer good noise insulation, enhancing the overall experience.

However, there are also significant concerns. Some areas, particularly the rooms, seem to require more consistent attention, evidenced by dust accumulation. Issues like unpleasant odors, possibly related to bathroom pipes, detract from the comfort. Occasionally, maintenance aspects like properly closing windows and dim lighting require intervention, though staff responses to these issues appear efficient.

The impressive architecture is unfortunately overshadowed by inconsistent cleanliness, suggesting room for improvement in housekeeping standards. Addressing these issues could elevate the overall guest experience, aligning it more closely with the hotel's potential and aesthetic allure.

Staff
Hotel Palacio Guevara is renowned for its exceptional service, providing guests with a warm and familial atmosphere. The staff, frequently praised for their friendliness, goes out of their way to ensure a comfortable and enjoyable experience. Gema, a standout team member, is particularly noted for her attentiveness and helpfulness, such as when she assisted guests by translating the menu. The staff ’s approach is described as top-notch, consistently delivering attentive and courteous service. Guests appreciate the staff's accommodating nature, whether in facilitating early check-ins or addressing specific needs, such as dietary restrictions. Despite the hotel’s need for some renovations, visitors are charmed by its beautiful exterior and terrace, complemented by the outstanding and kind treatment they receive from the employees. Overall, the dedicated and amiable staff at Hotel Palacio Guevara significantly enhances the quality of any stay.


No, Hotel Palacio Guevara doesn't have any pool.

No, a spa isn't available at Hotel Palacio Guevara.

No, Hotel Palacio Guevara doesn't allow dogs.

No, parking facilities aren't available at Hotel Palacio Guevara.

No, Hotel Palacio Guevara doesn't have a gym.

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