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Summary of reviewsRamada by Wyndham Trenton consistently receives commendation for its convenient location, situated right off Highway 401, making it an excellent choice for travelers navigating between Montreal and Toronto. This strategic location provides easy access to local attractions, shopping, and dining, along with ample parking facilities that cater to various vehicle sizes. The hotel's on-site restaurant, Piper Arms, is highly praised for its diverse menu and quality food, offering a satisfying dining experience with both breakfast and dinner options. Visitors appreciate the value and warm ambiance, underscoring the dining establishment as a highlight of their stay.
Rooms at the hotel are generally acknowledged for their cleanliness and spaciousness, providing comfortable accommodations with good service from the staff. Positive feedback centers on the comfort of the beds and the quiet atmosphere, although some guests express concerns about outdated features and inconsistent cleanliness standards across various areas. Despite these drawbacks, the friendly and professional staff significantly enhance the guest experience, frequently noted as the standout aspect during visits, thanks to their welcoming attitude and efficient service.
The hotel's additional amenities include a pet-friendly environment, accommodating guests with pets, although a daily surcharge applies. Visitors enjoy accessibility to nearby attractions, including an exceptional dog park. Moreover, the indoor pool, although sometimes described as cold, adds value for families and guests seeking recreation during their stay.
Overall, Ramada by Wyndham Trenton presents a balanced accommodation offering, with notable positive attributes in location, dining, and service. While older property elements require attention, the hotel remains a comfortable and practical choice for travelers, especially those planning brief stops in the area. Improvements in cleanliness and facilities, alongside enhanced breakfast variety, could further elevate guest satisfaction. Show more
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Categories
Dog Friendly Hotel
This hotel is pet-friendly, allowing two pets of any size for an additional fee. Conveniently located and provides free WiFi.
Hotel with Parking
As a hotel, it offers parking facilities as part of its standard amenities. The parking is generally convenient for guests.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Accessible Hotel
3-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Double Room with Two Double Beds - Non-SmokingThis air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Queen Room - Non-SmokingThis air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Queen Room - Disability Access - Non-SmokingThis air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
One Bedroom Loft Queen Suite - Non-SmokingThis air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Guest Reviews
6.4
Rated
Location
Nestled right off Highway 401, the Ramada by Wyndham Trenton boasts a location that is consistently praised for its convenience and accessibility. Providing easy access to major routes, it is ideally positioned for travelers making their way between Montreal and Toronto. The hotel is well-situated for those looking to explore local attractions, including the National Air Force Museum of Canada, or enjoy nearby shopping and dining options. Guests frequently highlight the ease of parking and the proximity to various restaurants, making it an ideal stopover with everything within reach. With its excellent location right by the highway, visitors find it a convenient base whether they are passing through or staying to explore the vibrant local area.
Breakfast
The breakfast experience at Ramada by Wyndham Trenton garners mixed feedback from guests, with many positive aspects noted. The hotel restaurant frequently receives praise for providing an excellent breakfast with plenty of food choices, including hot eggs, bacon, and sausage, as well as options like bagels and apples. Guests appreciate the value for money, emphasizing the breakfast's reasonable pricing and the variety offered, which contributes to a satisfying start to the day.
Several reviews highlight the attentive service in the restaurant, with staff commendably managing despite being overworked. The restaurant's atmosphere and meals, both breakfast and dinner, are regularly described as fabulous, boasting a great menu that satisfies diverse tastes.
While the breakfast is often enjoyed, some guests express a desire for complimentary options as indicated on the website, or broader selections, particularly for families with children. Criticisms point to a very basic breakfast experience, with choices sometimes limited, like the absence of cereals, pastries, and a lack of variety in fruits. Occasionally, logistical issues arise, such as unexpected shortages on specific days and congestion, notably for items like bagels.
Overall, the dining aspect, especially breakfast, receives commendation for its quality and selection despite some logistical hiccups. The restaurant's good food and impressive service make it a noteworthy feature of the stay at Ramada by Wyndham Trenton.
Dinner
Nestled within the Ramada by Wyndham Trenton, the Piper Arms restaurant emerges as a noteworthy culinary delight for guests. Celebrated for its excellent service and varied menu, this onsite dining establishment impresses with both its breakfast and dinner offerings. Patrons consistently commend the restaurant for its quality food, reasonable prices, and diverse options to satisfy all tastes. Whether dining downstairs at the Piper Arms or exploring the lively ambiance of the Piper Pub in the lobby, guests appreciate the great value and well-executed dishes. From memorable lamb shank to more traditional selections, the restaurant stands out with its enticing promotions and excellent service. Overall, the Piper Arms adds a distinct touch of flavor and convenience to the hotel experience, making it a sought-after dining spot in Trenton.
Rooms
The rooms at Ramada by Wyndham Trenton offer a mixed experience, with several highlights despite some drawbacks. Guests appreciate the overall cleanliness and spaciousness of the rooms. Many of the rooms are described as clean, comfortable, and quiet, providing a functional and reasonable accommodation for travelers seeking simplicity. Several reviewers found the bed to be comfortable and the rooms exactly as depicted in promotional materials, underscoring a sense of reliability in meeting expectations.
However, the hotel’s facilities are clearly showing their age, with decor and furnishings in need of renovation. Complaints about outdated features are common, especially regarding the mattresses and bathrooms. Some rooms have experienced issues such as musty odors, fluctuating temperatures, and plumbing problems, suggesting an urgent need for maintenance and updates.
Despite these setbacks, guests generally find room size to be satisfactory, with some noting the large size or good layout of their accommodations. While not all rooms include breakfast, and prices have been noted as high, many travelers appreciate the clean setting and friendly service provided by staff, giving them a reasonably comfortable stay.
Beds
The beds at Ramada by Wyndham Trenton evoke a mixed response from guests, with a sizable portion praising their comfort. Many visitors find the beds to be very comfortable and cozy, often emphasizing the plush mattresses and the good number of pillows available. Some even describe the beds as great, mentioning that the rooms are spacious and clean.
However, there are frequent concerns regarding the condition and quality of the mattresses. Several reviews highlight issues of mattresses being old, sagging, or too soft, which results in difficulties such as rolling into the middle or being too high for disabled guests. Guests who require a firmer support tend to find these beds problematic, and a few have encountered beds so uncomfortable that they felt the mattresses needed replacing.
Pillows receive mixed feedback, with some guests finding them comfortable while others criticize them for their unconventional size or discomfort. Although a portion of guests enjoys a restful sleep, the critiques about mattress wear and the uncommon pillow comfort suggest areas needing improvement for a consistently satisfying sleep experience.
Cleanliness
Ramada by Wyndham Trenton presents a mixed picture regarding cleanliness, with several guests pointing out the positive aspects of their stay. Many reviewers noted that rooms were clean, with comfortable beds and clean bed linens, contributing to a generally clean and inviting atmosphere. The hotel's lobby and laundry room were also mentioned as well-maintained, creating a welcoming first impression for guests. The staff members, particularly Thomas, received commendations for their friendly and helpful service, enhancing the guest experience.
However, other reviews highlighted several areas in need of attention. Inconsistent cleanliness standards were observed, particularly concerning the carpets, which are frequently mentioned as stained, dirty, and in need of replacement. Some guests experienced issues with room odors and inadequate attention to detail by cleaning staff, with reports of leftover food packaging and trash under beds. Public spaces such as corridors and common areas also appeared to fall short of guests' expectations in cleanliness, occasionally affecting the overall comfort of the stay.
While there are positive remarks about the rooms and service, it is clear that the hotel could benefit from improved consistency in cleaning practices across all areas to fully meet guest expectations.
Staff
The staff at Ramada by Wyndham Trenton consistently leaves a favorable impression on guests, characterized by their friendliness, helpfulness, and professionalism. Many patrons emphasize the warm and welcoming nature of the team, noting how their experience was enhanced by the accommodating and courteous service provided throughout their stay. The front desk regularly receives praise for being efficient and receptive, ensuring a smooth check-in and check-out process. Guests frequently describe the staff as the highlight of their visit, highlighting their responsive and supportive demeanor. While there are occasional mentions of less-than-ideal interactions, the overwhelming consensus is that the staff contributes significantly to the hotel's inviting atmosphere and serves as a key reason for returning visits.
Wi-Fi
Ramada by Wyndham Trenton offers Wi-Fi, but guests have experienced varying levels of service. Some have found the Wi-Fi to be working well and appreciated the availability, while others have faced challenges with connectivity, noting issues like frequent drops and difficult access, leading to reliance on cell data. The Internet service appears to be inconsistent, with some guests not having access in their rooms or encountering unstable connections. Despite these mixed experiences, the hotel provides good amenities, though guests should be aware of the potential for Wi-Fi issues during their stay.
Pool
Guests at Ramada by Wyndham Trenton have mixed impressions about the hotel's indoor pool, reflecting a diverse range of experiences. Many visitors find the pool clean and commend its generous size, with several expressing enjoyment during their visits. For some, the pool serves as a bonus that adds value to their stay, particularly for families with children. It is often highlighted as a well-maintained facility when open, with pleasant surroundings that contribute to a positive overall experience.
Despite the accolades, there are recurring issues with temperature regulation, as the pool is frequently described as cool or even freezing, which can deter guests from fully enjoying their swim. Additionally, there were instances when the pool was unexpectedly closed for maintenance or out of order, leaving some guests disappointed. The pool area can also be chilly, further affecting comfort levels for those using the facility.
Overall, when the pool is operational and adequately heated, it is appreciated by guests. The pool's presence remains a significant asset to the hotel's offerings, though improvements in temperature control and consistent maintenance availability could enhance guest satisfaction.
Parking
Travelers visiting the Ramada by Wyndham Trenton can appreciate the convenience and ease of parking at the hotel. The large parking lot offers ample space, including plenty of room for trailers or larger vehicles. Guests have noted the easy access from the highway, making arrival and departure stress-free. The availability of on-site parking at no extra charge is a definite advantage, providing guests with freedom to park more than one vehicle without incurring additional costs. While there are positive aspects of the parking facilities, it is important to note there have been mentions of insufficient disability parking. Despite this, the overall parking experience for most guests remains positive, contributing to the welcoming atmosphere of the hotel.
Family
Ramada by Wyndham Trenton offers a mixed experience for families traveling with kids. Families often find the hotel suitable for a night's stay, highlighting its family-friendly atmosphere despite some dated features. Guests appreciate the very friendly staff, who contribute positively to the overall experience. Families traveling with children, including those with teenagers, find the hotel accommodating, with comfortable spaces such as lofts that cater well to their needs. The hotel's pub stands out as a family-friendly option, offering a good menu that can appeal to younger guests.
While the hotel provides basic accommodations, there are concerns about a lack of variety in the breakfast offerings, which might not fully satisfy children's tastes, as it is limited to items like bagels and eggs. Guests also note the indoor pool, which can be refreshing albeit chilly, offering a recreational option for families. Overall, Ramada by Wyndham Trenton serves as a convenient stopover for families, with room for improvement in certain areas.
3 Star
Ramada by Wyndham Trenton is conveniently located just off the highway, making it an ideal stop for travelers seeking easy access. Despite being an older property with modest rooms and some maintenance issues like stained carpets, the hotel offers significant advantages through its facilities and services. Guests can enjoy a refreshing swim in the pool and savor delectable meals at the on-site restaurant, which is conveniently situated near the front desk.
The hotel's highlight is undoubtedly its attentive and courteous staff, who transform a typical stay into a memorable five-star experience. The reasonable rates make it a great choice for those looking for a quiet place to rest after a day of travel. While room cleanliness might be lacking, the overall good service and welcoming atmosphere ensure that many guests would consider returning in the future.
Dog Friendly
Ramada by Wyndham Trenton is a pet-friendly hotel that accommodates furry companions with ease, providing dedicated pet-friendly rooms for those traveling with pets. While the hotel applies a daily surcharge of $20 for each pet, it accommodates all sizes, including larger dogs. The staff demonstrates flexibility by offering rooms specifically designed for guests with pets, ensuring a seamless experience. Although there might be occasional noise due to the building's pipes, guests find the hotel's pet policies reasonable. There is an opportunity for dog visitors to explore an amazing dog park located a short drive from the hotel, offering a delightful outing for pet owners. However, guests should be aware of additional cleaning charges if their pet leaves significant hair behind. Overall, Ramada by Wyndham Trenton provides a suitable environment for guests traveling with pets, with some room for improvement in handling pet-related cleanliness.
Yes, Ramada by Wyndham Trenton has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Ramada by Wyndham Trenton.
Yes, Ramada by Wyndham Trenton welcomes dogs.
Yes, parking facilities are available at Ramada by Wyndham Trenton.