Scandic Ishavshotel

Tromsø 69.64917800, 18.96219300 , Fredrik Langesgt. 2 (Show on Map)
8.3
Very Good


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Summary of reviewsScandic Ishavshotel in Tromsø is highly regarded for its prime location, which offers stunning views of the harbor, Arctic Cathedral and surrounding fjord. This central position provides guests with easy access to local attractions, restaurants, cafes and numerous tour starting points. Public transportation, including the airport bus, stops directly outside the hotel, further adding to its convenience.

Guests frequently praise the hotel's breakfast, describing it as fantastic and exceptional. The buffet offers a wide variety of options catering to all tastes, including local products, specialty coffees and vegan selections. The high-quality food and scenic views from the breakfast room enhance the overall dining experience.

The dinner experience at the hotel's restaurant, Roast, receives mixed reviews. While many guests enjoyed the high-quality food and friendly staff, some found the offerings overpriced and lacking in variety. Inconsistent service quality and unclear operation hours were also noted.

Room accommodations present a contrasting picture. While many guests appreciate the cleanliness, comfort and stunning views from their rooms, others find them smaller than expected and at times cramped. Issues with temperature control and occasional lapses in cleanliness and maintenance are mentioned. Nonetheless, modern and well-equipped bathrooms with heated floors are highlighted as positive aspects.

Cleanliness at Scandic Ishavshotel receives varied feedback. While many guests describe the hotel as clean and tidy, certain cleanliness issues, such as dusty surfaces and unclean bathrooms, have been reported. Attention to detail and rigorous cleaning routines could enhance guest satisfaction.

The hotel staff is generally praised for their friendliness and helpfulness. Positive mentions include polite and efficient reception staff, courteous cleaning and restaurant personnel. However, there are occasional reports of indifferent or unhelpful staff members, particularly at the reception.

Free WiFi at the hotel receives mixed reviews with some guests praising it for its reliability and speed, while others experience connectivity issues. Despite this, the hotel offers ample amenities that contribute to a comfortable stay.

For families, Scandic Ishavshotel provides cozy, well-designed rooms and a children's play area, though some rooms may be small for families of four. The hotel's central location and engaging amenities make it a favorable choice for family vacations.

Situated in a lively area, the hotel offers easy access to nightlife options, although this can result in noise disturbances. Nevertheless, the proximity to bars, restaurants and nightclubs ensures ample evening entertainment for guests.

Beds at the hotel receive mostly positive reviews with many guests finding them comfortable and cozy. Some, however, find the beds too soft, leading to discomfort for some sleepers. Renewing worn-out mattresses could address these concerns.

Overall, Scandic Ishavshotel holds its own as a four-star hotel. It is praised for its excellent location, clean and comfortable rooms and outstanding breakfast. However, some guests feel it falls short of four-star expectations due to inconsistent service and room quality. For business travelers, the hotel's strategic location, well-equipped conference facilities and efficient staff make it a convenient choice.

Accessibility at the hotel is commendable, featuring wheelchair-accessible entrances, rooms and elevators. The considerate nature of the staff towards handicapped guests is appreciated.

In summary, Scandic Ishavshotel offers a well-rounded experience with its excellent location, beautiful views, comfortable rooms and outstanding breakfast, making it a compelling choice for visitors to Tromsø. Addressing minor inconsistencies in service, room maintenance and cleanliness could further enhance the overall guest experience.
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Hotel for Honeymoon
Located on the waterfront in Tromsø, this hotel offers stunning harbor and city views. Its central location and excellent breakfast, combined with spacious rooms, make it a popular choice for a romantic stay.

Family Friendly Hotel
This hotel is a popular choice for families, centrally located, and offers comfortable accommodations. Its proximity to the waterfront and city center makes it easy to explore Tromsø with children.

Dog Friendly Hotel
This hotel is pet-friendly with a fee per pet, per night, welcoming pets of any size. Its unique quay location offers potential for walks with dogs, and it provides a restaurant, bar, fitness center, and free breakfast.

Romantic Hotel
An ideal hotel for exploring Tromsø, offering stunning waterfront views and a convenient location. The comfortable rooms and proximity to the city's attractions make it a great choice for a romantic city break.

Accessible Hotel
This hotel is fully accessible for guests and features facilities for disabled guests. It has seven wheelchair-accessible rooms, including three junior suites.

4-Star Hotel
Located in the center of Tromsø harbor, this hotel offers rooms with sea and mountain views. It provides comfortable accommodations and is known for its excellent service.

Hotel Taking Steps Towards Sustainability

Hotel near Nightlife Spots

Room Types
King Room This room features a minibar, flat-screen TV and views of the city.

Standard Family Room The family room provides a safe deposit box, an electric kettle, as well as a private bathroom featuring a walk-in shower and a hairdryer. This family room offers heating, a flat-screen TV and city views.

Superior King Room This room features a flat-screen TV, desk and views of the fjord.

Standard Single Room The single room features a safe deposit box, an electric kettle, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.

Junior Suite The suite has 1 bedroom and 1 bathroom with a walk-in shower and bathrobes. The suite offers a minibar, a coffee machine, a safe deposit box, a flat-screen TV, as well as city views. The unit has 1 bed.

Master Suite This spacious suite consists of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a hairdryer. Among the room amenities are a minibar, a coffee machine and a safe deposit box as well as sea views. The unit offers 1 bed.

Superior Family Room The family room features a safe deposit box, an electric kettle, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 3 beds.

Presidential Suite This spacious suite includes 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a hairdryer. Among the room amenities are a minibar, a coffee machine and a safe deposit box as well as sea views. The unit has 3 beds.

Guest Reviews
8.3
Very Good
Location
Scandic Ishavshotel in Tromsø enjoys a prime location that is frequently praised by guests. Centrally positioned, the hotel offers convenient access to the city's attractions, restaurants and cafes. Many reviews highlight its proximity to the harbor and the stunning views of the Arctic Cathedral and surrounding fjord. The central setting makes it an ideal base for excursions with numerous tours starting just steps from the hotel. Additionally, guests appreciate the ease of access to public transportation, including the airport bus that stops directly in front of the hotel. The combination of its strategic position, beautiful vistas and nearby amenities consistently leaves guests satisfied with their stay.

Breakfast
The breakfast at 'Scandic Ishavshotel' has overwhelmingly positive feedback from guests, who frequently praise its variety, quality and presentation. Many describe the breakfast as fantastic, amazing and exceptional with the buffet being highlighted for its wide-ranging choices that cater to all tastes. Guests appreciate the abundance of options, including local products, specialty barista-made coffees and even vegan selections. The quality of the food consistently meets high standards and the breakfast spread is often compared favorably to those of five-star hotels. The view of the harbor from the breakfast room adds an extra layer of enjoyment. Despite a few mentions of cold food or empty items during low season or peak times, the overall consensus is that breakfast at Scandic Ishavshotel is a memorable and well-loved experience.

Dinner
The guest reviews of the dinner experience at Scandic Ishavshotel paint a mixed picture. On the positive side, many guests found the dinner delicious with high praises particularly for the evening buffet which was frequently described as excellent. The hotel's restaurant, Roast, received commendations for its high-quality food, friendly staff and intimate dining atmosphere. Special dishes like the reindeer fillet were highlighted as exceptional and the restaurant was generally recommended by several guests.

However, there were also notable areas of concern. Some guests found the dinner options to be overpriced and lacking in variety with the buffet occasionally being criticized for its quality and cost. Additionally, the restaurant's operation hours and available services were unclear to some guests with the restaurant being closed on certain days without prior notice. Service quality in both the dining hall and bar was inconsistent, ranging from very friendly to poor and there were several mentions of slow service and unresponsive staff.

Overall, while the food quality and dining experience at Scandic Ishavshotel were generally well-regarded, improvements in service consistency and clearer communication about restaurant hours could enhance the overall guest experience.

Rooms
Scandic Ishavshotel offers a mixed experience when it comes to room accommodations with a noticeable contrast between positive and negative feedback. Most guests appreciated the cleanliness and comfort that the rooms provided with many describing the spaces as clean, comfortable and nicely decorated. There were frequent mentions of spacious and well-furnished rooms offering breathtaking views of the harbor, fjord and Arctic Cathedral that significantly enhanced their stay.

However, the size of the rooms emerged as a recurring issue with numerous reviews pointing out that rooms were smaller than expected and sometimes cramped especially for families or guests with ample luggage. While practical and functional for shorter stays, some guests felt the rooms lacked sufficient storage space and others noted specific design drawbacks such as missing wardrobes or inadequate seating for more than one person.

Temperature control surfaced as a problem with several guests finding the rooms uncomfortably warm or cold, often with no effective way to adjust the temperature. Additionally, a few reviews highlighted lapses in cleanliness and maintenance, including dusty surfaces, unclean windows and worn-out décor in certain rooms.

Positive mentions frequently included modern and well-equipped bathrooms, often featuring heated floors, which guests found particularly enjoyable. Despite a few shortcomings, the general sentiment about Scandic Ishavshotel's rooms leans towards a comfortable and pleasant stay, accentuated by exceptional views and good room amenities. The hotel's excellent location and beautiful scenic views from many of the rooms were consistently praised, making it a compelling choice for visitors to Tromsø.

Beds
The beds at Scandic Ishavshotel receive a mixed but notably positive reception from guests. Many reviews highlight the beds as comfortable with phrases such as "comfortable bed," "comfy beds," and "beds very comfortable" appearing frequently. Guests also appreciate the large, soft and cozy nature of the mattresses and pillows with some even describing the experience as dreamy and extraordinary. However, there are several mentions of the beds being too soft for some guests' preferences with some finding the softness leading to discomfort or back pain. Mattresses are generally viewed as comfortable, but there are suggestions for renewal due to signs of wear and sagging. Some practical issues were noted, such as the absence of wardrobes, wardrobe-specific hooks and occasionally inadequate pillow support. Overall, the positive descriptions of comfort and coziness dominate the feedback, presenting the hotel's beds as generally welcoming and restful.

Cleanliness
Scandic Ishavshotel has garnered mixed reviews regarding its cleanliness. Positive feedback highlights that many rooms are clean, modern and well-equipped and guests frequently find the hotel environment to be generally tidy and comfortable. Words like spotless, very clean and clean and cozy hotel are repeatedly used by satisfied visitors. The hotel's communal spaces and overall structure often receive commendations for their neatness, adding to an aesthetically pleasing atmosphere.

However, there are recurring complaints about inconsistencies in room cleanliness. Issues range from dusty surfaces and carpet stains to unclean bathrooms and neglected details like dirty soap dispensers and windows. Some guests experienced poorly cleaned rooms upon check-in with visible dust, dirty towels and even unflushed toilets mentioned. In certain instances, guests encountered leftover items from previous occupants, indicating a lapse in thorough cleaning protocols.

While the hotel's design and location are appreciated, an improvement in housekeeping standards could enhance the guest experience significantly. Regular maintenance and a more rigorous cleaning routine seem necessary to meet the expectations of all visitors consistently.

Staff
The reviews for Scandic Ishavshotel highlight a consistently friendly and helpful staff. Many guests praised the reception for their politeness, efficiency and readiness to assist, describing them as warm and accommodating. The cleaning and restaurant staff also received commendations for their courteous and thorough service. Several visitors noted the professionalism and attentiveness of the employees, mentioning how the staff made a significant effort to ensure a pleasant stay.

However, there were some mentions of staff who seemed indifferent or unhelpful, particularly at the reception. A few guests experienced rudeness or felt that certain staff members lacked customer service orientation. Nonetheless, the overall sentiment about the staff leaned heavily towards positive with many citing the excellent, kind and professional approach most employees exhibited. Despite occasional lapses, the general experience conveyed by the reviews is of a hotel where the staff contribute positively to the guest experience.

Wi-Fi
Scandic Ishavshotel has garnered mixed reviews when it comes to its WiFi services. While some guests have praised the internet for being good, strong and reliable throughout their stay, others have pointed out issues with poor connectivity, especially in certain areas of the hotel. There have also been reports of the WiFi requiring frequent reconnections and being unresponsive at times. It's clear that while the hotel provides free WiFi with good coverage and speed in some instances, there is room for improvement to ensure a more consistent and satisfactory experience for all guests. The hotel is also noted for its free parking, though some reviews mention that parking can sometimes be expensive. Overall, despite the WiFi shortcomings, the hotel maintains its appeal with other amenities and services.

Family
Scandic Ishavshotel offers a variety of family-friendly amenities and facilities, making it an appealing choice for those traveling with children. The hotel provides cozy and well-designed family rooms, though some guests found them a bit small for a family of four. Despite this, the rooms are clean, comfortable and efficient with features like double beds and bunk beds to accommodate children.

One of the highlights for families is the children's play area, which has been praised by guests for engaging the little ones. The hotel staff also makes an effort to interact with younger guests, adding a personal touch to the stay. However, some guests noted the absence of child-oriented services and missed having certain kid-friendly options like smoothies at breakfast.

Breakfast at Scandic Ishavshotel receives high marks for its quality, though it can become chaotic due to the large number of guests. The hotel’s location is convenient with the airport shuttle stopping right outside, easing transit for families.

Overall, Scandic Ishavshotel stands out as a good option for family holidays, balancing convenience, comfort and thoughtful touches that cater to both parents and children.

Nightlife
Scandic Ishavshotel is situated in a vibrant area with numerous nightlife options within walking distance. It's conveniently located for those looking to enjoy bars, restaurants and nightclubs. This makes it an ideal spot for travelers seeking a lively evening scene. However, guests should be aware that the proximity to nightlife venues can result in noise with reports of loud music and late-night parties, particularly on weekends. Despite the potential for disturbance, the hotel's location offers easy access to a variety of dining and entertainment options, ensuring guests have plenty to do after dark.

4 Star
Scandic Ishavshotel, located in Tromso, offers a prime central location with all necessary amenities. Guests consistently praise the spacious and clean rooms, along with excellent breakfast options. The hotel's harbor view, particularly of the bridge, enhances its appeal. The high standards of a four-star hotel are noted by many, making it one of the better options in Tromso.

However, some guests feel that the hotel falls short of four-star expectations. While some reviews commend the friendliness of the staff, others suggest there is room for improvement, particularly pointing out inconsistent service experiences. Concerns about the value for money and mid-range quality of the rooms were also noted with some guests feeling the hotel is more akin to a three-star standard. Despite these critiques, the central location and overall quality make Scandic Ishavshotel a viable choice for travelers.

Business
Located in a prime area convenient for business travelers, Scandic Ishavshotel stands out as an ideal choice for corporate visits. Its strategic position near business areas makes it highly suitable for business trips. The hotel offers well-equipped meeting and conference rooms, making it an excellent venue for seminars and corporate meetings. A business center with good facilities, including a business lounge with Wi-Fi, caters to all business needs. The staff's efficiency ensures that business is an easy affair here, although some guests pointed out the omission of information regarding a fitness center, which would be beneficial for business travelers. Despite occasional crowds due to ongoing conferences and seminars, this business-friendly hotel remains a convenient hub for professionals. While it may not boast unique flair, it provides all the necessary amenities for a seamless business stay, coupled with stunning views of the harbor and the Arctic Cathedral, enhancing the overall experience.

Accessible
Scandic Ishavshotel earns high praise for its impressive accessibility features, making it a favorable choice for guests with disabilities. The hotel boasts an accessible location, centrally positioned with easy access to public transportation, including buses and boats. Guests highlight that it is easy to navigate for all with wheelchair-accessible entrances and rooms well-adapted for those with mobility challenges. Elevators are available throughout the building and facilities like mobility scooters can be used without difficulty.

Several guests commend the attention of the staff, emphasizing their helpful and considerate nature, particularly towards handicapped guests. The hotel's rooms designed for persons with reduced mobility (PMR) are noted to be comfortable with some offering scenic views of the harbor. An accessible central location ensures that tours and other services begin close by, enhancing the overall convenience for guests.

While most reviews are overwhelmingly positive, a couple of minor concerns were mentioned, such as the lack of an extra mirror in the bathroom and the quality of the shower gel. Despite these small drawbacks, the general consensus recommends Scandic Ishavshotel for its superb location, comprehensive accessibility features and excellent staff service.

Honeymoon
Scandic Ishavshotel is highly praised as an ideal destination for honeymooners. The hotel boasts stunning views, especially of the fjord, contributing to its romantic atmosphere. Guests highlight specialized honeymoon packages and rooms that cater specifically to those celebrating their nuptials. Breakfast plans and suites designed for honeymooners enhance the experience, making it memorable for couples. Although there are occasional mentions of less-than-satisfactory aspects related to the wedding night requests, the overall sentiment is overwhelmingly positive, emphasizing the hotel as perfect and even the ultimate destination for honeymoons.

Luxury
Scandic Ishavshotel embodies a sense of luxury in every detail, providing guests with luxurious facilities and amenities befitting a high-end stay. The hotel boasts a stylish and luxurious ambience with rooms that are spacious and equipped with modern touches such as heated flooring. The luxurious bathrooms add to the overall comfort and high standard experienced by guests. Additionally, many rooms offer stunning views of the Fjord, enhancing the sense of opulence. The location of the hotel is exceptional, offering guests panoramic city and fjord vistas that truly speak of luxury. Dining is a delight with excellent quality food and beverages that continue the theme of luxury. While some reviews mentioned room cleanliness and size as areas needing improvement, the overall impression remains one of sophisticated luxury, making the Scandic Ishavshotel a notable mention in luxury hotel circles.

Romantic
Scandic Ishavshotel stands out as an ideal option for couples seeking a romantic getaway. Guests frequently emphasized the hotel's captivating sea views and stunning sunsets, which create a picturesque backdrop for romantic evenings. The cozy atmosphere of the hotel, coupled with its quiet and romantic location, makes it perfect for an intimate stay. The hotel’s restaurant adds to the experience with its cozy and romantic meal settings. Visitors also praised the scenic views from the sea view rooms, enhancing the overall charm of the place. Whether it's for a special occasion or a retreat, Scandic Ishavshotel provides a romantic and tranquil setting for couples.

Dog Friendly
Scandic Ishavshotel offers an exceptionally welcoming environment for guests traveling with dogs. The hotel is noted for its dog-friendly policies and amenities, providing a warm reception for four-legged companions. Guests appreciate the reasonably priced pet fee and mention that dogs are allowed throughout the hotel, including in rooms specifically designed to accommodate pets.

The hotel offers practical features like dog parking and provides thoughtful amenities such as dog beds and bowls. A highlight for many pet owners is the personal touch at check-in, where dogs are greeted with treats.

One drawback mentioned is that rooms without air conditioning may not be ideal for dogs, but overall, the experience of traveling with pets at Scandic Ishavshotel is positively emphasized. The peaceful rooms on higher floors add to the comfort for both guests and their pets.


No, Scandic Ishavshotel doesn't have any pool.

No, a spa isn't available at Scandic Ishavshotel.

Yes, Scandic Ishavshotel welcomes dogs.

No, parking facilities aren't available at Scandic Ishavshotel.

No, Scandic Ishavshotel doesn't have a gym.

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