Tru by Hilton Albany Crossgates Mall enjoys a superb location near Crossgates Mall, providing easy access to shopping and dining options, while being conveniently close to major highways and downtown Albany. The hotel’s quiet setting, coupled with generally positive feedback on its cleanliness and amenities, makes it a preferred choice for both short stays and extended visits.
The breakfast offerings are a standout feature with guests frequently praising the wide variety and quality of the menu. Fresh fruit, hot options and grab-and-go items are commonly available and the unique experience of watching pancakes being made adds a fun element to the morning. However, some guests mentioned that breakfast items were not always replenished promptly.
Rooms at the hotel receive high marks for cleanliness, modern updates and spaciousness. The inclusion of amenities such as microwaves, fridges and coffee machines enhances the comfort of the guests. While a few reviews noted minor issues like an occasional unpleasant smell, most guests found the rooms to be well-maintained and comfortable.
Cleanliness throughout the hotel is broadly appreciated with many guests noting that the property feels well-maintained and tidy. The friendly and helpful staff significantly contribute to this positive impression, maintaining high standards in both customer service and adherence to COVID protocols.
The pool area receives varied feedback. While some guests appreciate the clean and refreshing pool that stays open until 11 PM, others report issues with water quality and temperature. Despite these concerns, the pool area offers enjoyable amenities like a pool table.
Beds at the hotel elicit mixed responses. While many guests find them comfortable, others describe them as either too hard or too soft. The quality of mattresses and pillows also attracted some criticism, indicating that comfort levels can vary based on individual preferences.
In summary, Tru by Hilton Albany Crossgates Mall offers a convenient location, excellent breakfast, clean and comfortable rooms and friendly staff, making it a strong choice for travelers, despite some areas for improvement with the pool and bed comfort.
The hotel includes a fitness center, allowing guests to maintain their exercise routine. It provides a convenient option for travelers focused on health and wellness.
Comfort Inn Glenmont - Albany South is widely acclaimed for its exceptional location, providing convenient access to downtown Albany and major roadways like highways 87 and 9W. Guests appreciate the hotel's proximity to essential amenities such as grocery stores, gas stations, and dining options, all while enjoying a tranquil setting. The hotel's strategic position ensures easy visits to Albany Med and city events, making it an ideal choice for various purposes.
The breakfast service at the hotel is consistently celebrated for its variety and quality, featuring both hot and cold items. Guests highlight the cheese omelets and variety of waffle options as standout features. The breakfast experience is enhanced by the cheerful staff, who maintain a clean and welcoming atmosphere. This delightful breakfast contributes to the overall positive impression of the hotel.
Rooms at the Comfort Inn Glenmont offer clean, spacious, and comfortable accommodations. Newly renovated areas with attractive decor add appeal, and essentials like a fridge, microwave, and coffee maker provide convenience. While there are occasional minor maintenance issues, guests generally find rooms peaceful and conducive to relaxation. The staff's friendliness complements the clean, quiet atmosphere, ensuring a restful stay.
Cleanliness is a top priority at the hotel, with guests consistently finding their rooms well-maintained and inviting. The property itself is described as updated and tidy, offering great value for the price. Amenities like the functioning hot tub and pool further enhance the guest experience. While isolated cleanliness issues are promptly addressed by the efficient staff, overall, the hotel offers a clean and comfortable option for visitors to the Albany area.
The staff at Comfort Inn Glenmont are praised for their outstanding hospitality. From front desk personnel to housekeeping, everyone is described as friendly, helpful, and accommodating. Their professionalism ensures guests feel welcomed and well-supported, significantly contributing to high satisfaction levels. The knowledgeable and pleasant team members consistently provide a memorable and inviting experience.
The pool and hot tub at Comfort Inn Glenmont become highlights for guests, especially families and children, thanks to their cleanliness and maintenance. While there are occasional issues, such as the pool's color and clarity, most guests enjoy the pool for relaxation and exercise. The hot tub, sometimes under repair, still offers a pleasant addition to the pool area, enhancing the overall experience.
Beds at the hotel are routinely praised for their comfort, with guests describing them as soft and inviting. The quality of the bedding ensures a restful night's sleep, and king-size beds receive specific accolades. Despite isolated feedback about a hard bed, most guests commend the relaxing nature of the beds, contributing to a positive stay overall.
Comfort Inn & Suites East Greenbush - Albany is celebrated for its convenient and accessible location, offering easy access to major highways and nearby amenities, while maintaining a quiet and peaceful environment. Guests frequently commend the plentiful breakfast options, which include a variety of hot and cold items that cater to diverse dietary preferences, all served in a clean and modern setting. The hotel's rooms are notable for their cleanliness, spaciousness, and modern decor, ensuring a restful and comfortable experience with well-maintained amenities.
The staff at Comfort Inn & Suites East Greenbush - Albany stand out for their friendliness and professionalism, contributing significantly to the positive guest experience by providing attentive service and useful local recommendations. The reliable free WiFi and well-received indoor pool add to the hotel's appeal, despite occasional minor issues. Guests find the parking situation convenient, with ample space and complimentary free parking, adding practicality to their stay.
The beds are praised for exceptional comfort, contributing to a peaceful night's rest with a choice of pillows to suit individual preferences. The hotel is recognized for providing excellent value for the price, offering clean and comfortable accommodations in an attractive setting. Overall, Comfort Inn & Suites East Greenbush - Albany consistently exceeds guest expectations, making it a highly recommended and preferred choice for travelers seeking quality accommodations at a reasonable price.
Quality Inn Schenectady - Albany is highly regarded for its strategic location, offering convenient proximity to both the NY Thruway and downtown Schenectady. This makes it an ideal stop for travelers on road trips or those visiting the city’s attractions. Guests appreciate nearby popular dining spots like Redwood Diner and frequently commend the hotel’s safe environment, which enhances its appeal.
The breakfast offerings receive positive feedback for their variety and quality, with a well-stocked buffet including waffles, eggs, sausages, cereals, and more. Although there are occasional mentions of issues with food temperature or missing fruit, the overall breakfast experience is satisfactory, supported by a welcoming dining atmosphere and attentive staff.
Rooms are often described as spacious and clean, providing comfortable beds and practical amenities like refrigerators and microwaves, ensuring a restful and convenient stay. While minor issues such as unpleasant smells or worn furniture are noted, the majority of guests find the accommodations reliable and quiet, perfect for a short visit.
Cleanliness receives substantial praise, with many mentioning tidy and well-maintained environments throughout the hotel, including bathrooms and the pool area. Although a few areas require minor maintenance, the overall impression remains positive, contributing to a fulfilling guest experience.
The staff stands out for their friendliness and helpfulness, with the front desk team particularly noted for their professionalism and smooth handling of processes. Personalized service from staff members like Jen further contributes to a welcoming atmosphere. Despite a rare mention of less accommodating service, the staff's overall hospitality and assistance enhance the value for money, making them a key highlight of Quality Inn Schenectady - Albany.
The gym at Comfort Inn & Suites Schenectady - Scotia offers a predominantly positive experience for guests looking to maintain their fitness routine while traveling. Though compact, the workout area is adequately equipped to meet basic exercise needs. Visitors note the fitness room is clean and contains standard equipment, making it efficient for quick workouts. The presence of effective machines like the Precore US Elliptical provides a satisfactory experience for guests looking for cardio options. Despite occasional comments on maintenance, the overall impression suggests the gym offers essential facilities, complemented by a clean environment, contributing to a pleasant experience.
This hotel features a 24-hour fitness center. It includes state-of-the-art exercise machines and equipment, and a Spin2 Cycle fitness/laundry facility.