The Hilton Garden Inn Troy receives a wealth of positive reviews, particularly highlighting its strategic location, breakfast offerings, room quality, cleanliness, and staff service. Situated conveniently for those visiting Rensselaer Polytechnic Institute (RPI) and other local attractions, the hotel's central location is ideal for exploring Troy and nearby areas. Guests appreciate its proximity to essential amenities and ease of access to downtown Troy.
The hotel's breakfast is frequently praised for its delicious taste and high-quality ingredients, offering a satisfying range of options from buffet to made-to-order meals. Even though it is not complimentary, many guests find the breakfast well worth the price. The rooms at the hotel are lauded for their cleanliness, spaciousness, and comfort, with the beds particularly noted for a restful sleep. Despite some suggestions for updates, most guests are satisfied with the pleasant aesthetic of the rooms.
Cleanliness is a notable aspect of the hotel, with many visitors appreciating the tidy environment and comfortable beds. While there are minor areas for improvement—such as room freshness and certain common areas—a majority of guests find the hotel inviting. The staff at Hilton Garden Inn Troy are consistently recognized for their friendliness and helpfulness. From the dining area to check-out, the staff’s accommodating nature enhances the overall guest experience, contributing to a welcoming atmosphere.
Overall, the Hilton Garden Inn Troy is a recommended choice for travelers seeking convenience, a hearty breakfast, comfortable accommodations, and excellent service, with minor improvements in certain areas potentially elevating the guest experience further.
The Crowne Plaza Albany - The Desmond Hotel is highly regarded for its exceptional location, strategic positioning, and easy access to various points of interest in the Albany area. With its close proximity to Albany International Airport and major interstates, the hotel offers convenience for both leisure and business travelers, enhanced further by a reliable shuttle service. The location balances accessibility to downtown attractions while providing a tranquil atmosphere with ample parking facilities, making it ideal for exploring the Albany area.
Guests frequently commend the hotel's dining experiences, particularly highlighting the exceptional breakfast served in Mr. D's Restaurant, known for its delicious and fresh options. The dinner menu also receives praise for its affordability and variety, with the quality of food and service enhancing the overall stay. The hotel’s restaurant is well-noted for accommodating different dietary needs, adding to the positive impression.
The rooms at the Crowne Plaza Albany - The Desmond Hotel are consistently described as spacious, modern, and exceptionally clean, with comfortable beds and well-maintained bathrooms contributing to a restful experience. The welcoming and efficient hotel staff further enhance guest satisfaction, known for their professionalism and friendliness.
Cleanliness is a hallmark of the hotel, with both rooms and common areas maintained to high standards. The beautiful grounds, including a well-kept courtyard, add to the inviting ambience, enhancing the overall guest experience.
The hotel staff are highlighted as a major strength, known for their friendliness, professionalism, and willingness to accommodate guest needs. Specific staff members are often mentioned for their exemplary service, contributing to a seamless check-in process and a comfortable stay.
The gym facilities receive positive reviews for their extensive offerings and spaciousness, while the pool, despite some mixed feedback, is appreciated for its location within the hotel’s appealing indoor area.
Parking is another positive aspect, with ample space and convenience appreciated, although it can become cramped when busy.
The hotel is also an attractive option for business travelers, thanks to its convenient amenities, such as the 24-hour shuttle service and well-equipped conference facilities. Guests appreciate the elegant ambiance and practical dining options, which complement their business needs.
Overall, the Crowne Plaza Albany - The Desmond Hotel delivers a welcoming, comfortable, and high-quality experience, making it a preferred choice for travelers seeking excellent service and accommodation in the Albany area.
Enjoy this ideal and quiet setting just a few minutes from Albany's restaurants, shops and business corporations.
Summary of reviews
The Hilton Garden Inn Albany Airport is highly regarded for its exceptional location, which offers unparalleled convenience for travelers using the nearby airport, just a mere three-minute shuttle ride away. Guests frequently highlight the ease of access with the airport shuttle service and the presence of airport parking adds an extra layer of convenience. Positioned strategically, the hotel is also close to stores, restaurants and major highways, making it suitable for both leisure and business travelers.
Rooms are generally praised for being spacious and comfortable, often noted for their cleanliness and range of amenities. Despite some concerns about dated interiors and occasional maintenance issues, the overall impression is positive with guests appreciating the quiet environment and the on-site dining options.
The breakfast experience yields mixed reviews. While some guests enjoy the quality and friendly service, there are common complaints regarding the cost and confusion over pricing. The lack of complimentary options and the perceived value of the continental breakfast are areas that could benefit from improvement. Nonetheless, the helpful and courteous staff manage to enhance the breakfast experience for many guests.
Cleanliness at the hotel receives a favorable mention overall with many guests finding the property well-maintained and sanitized. The staff’s friendliness and the comfortable, quiet rooms contribute positively to guest experiences. Some critiques point to areas needing deeper cleaning, such as carpets and bathrooms and issues like odor and malfunctioning fixtures. Despite these, the general sentiment is positive with special mention of the accommodating staff.
The hotel's staff stands out for their friendly, helpful and professional service. Guests often highlight the pleasant interactions and the ready assistance offered by the team, especially the front desk and shuttle service staff. Specific individuals like Deborah are frequently mentioned for their positive impact. Even amidst some remarks about the hotel's age, the outstanding service from the team significantly enhances the overall guest experience.
Beds receive mixed reviews with many guests finding them comfortable. However, there are mentions of uncomfortable pillows and bed sizes that could be more accommodating. Exceptions aside, most guests report a restful stay due to the comfort of the beds.
Overall, the Hilton Garden Inn Albany Airport is highly valued for its prime location, comfortable rooms and excellent staff service, making it a practical and pleasant choice for travelers seeking convenience near Albany Airport.
Tru By Hilton Albany Airport, NY offers a highly convenient location for travelers, particularly those using Albany Airport, which is just minutes away. The hotel's peaceful surroundings, free shuttle service and close proximity to shopping areas make it an excellent choice for both business and leisure visitors. Modern amenities join the prime location to create an overall pleasant experience.
Breakfast at the hotel is generously praised for its quality and variety, featuring 24-hour coffee, cocoa and tea. While occasional comments point to a need for more vegetarian options and better restocking during peak times, the general consensus is that the breakfast is a standout feature, complemented by friendly and attentive staff.
Rooms at Tru By Hilton Albany Airport are consistently described as clean and comfortable. Beds are frequently noted for their comfort with many guests enjoying restful sleep. Though some rooms are smaller and a few guests experienced noise issues, the overall impression is positive with many appreciating the simple and clean design.
Cleanliness is a prominent advantage of the hotel, from the spotless lobby to the well-maintained rooms. The modern design and airy ambiance further enhance guest satisfaction, despite occasional critiques regarding certain areas.
The staff receives high accolades for their professionalism, friendliness and exceptional service. Guests frequently mention specific employees for their outstanding support, emphasizing the welcoming and helpful atmosphere.
The gym is well-appreciated, equipped with excellent and new gear and open 24 hours a day. Guests value the clean and well-stocked facilities, though some mention that the gym is a bit small. The presence of a small but clean pool also adds to the hotel's amenity offerings, despite occasional feedback on its depth and water temperature.
In summary, Tru By Hilton Albany Airport, NY boasts a combination of convenience, cleanliness and excellent service, making it a favored choice for travelers seeking comfort near Albany Airport.
Comfort Inn & Suites East Greenbush - Albany is celebrated for its convenient and accessible location, offering easy access to major highways and nearby amenities, while maintaining a quiet and peaceful environment. Guests frequently commend the plentiful breakfast options, which include a variety of hot and cold items that cater to diverse dietary preferences, all served in a clean and modern setting. The hotel's rooms are notable for their cleanliness, spaciousness, and modern decor, ensuring a restful and comfortable experience with well-maintained amenities.
The staff at Comfort Inn & Suites East Greenbush - Albany stand out for their friendliness and professionalism, contributing significantly to the positive guest experience by providing attentive service and useful local recommendations. The reliable free WiFi and well-received indoor pool add to the hotel's appeal, despite occasional minor issues. Guests find the parking situation convenient, with ample space and complimentary free parking, adding practicality to their stay.
The beds are praised for exceptional comfort, contributing to a peaceful night's rest with a choice of pillows to suit individual preferences. The hotel is recognized for providing excellent value for the price, offering clean and comfortable accommodations in an attractive setting. Overall, Comfort Inn & Suites East Greenbush - Albany consistently exceeds guest expectations, making it a highly recommended and preferred choice for travelers seeking quality accommodations at a reasonable price.
The Comfort Inn & Suites Schenectady - Scotia offers a delightful experience for guests visiting the area, especially families, with a strategic location and a host of appealing amenities. The hotel is conveniently situated a short drive from downtown Schenectady, Union College, and Albany, making it ideal for those exploring nearby attractions or attending events. Despite some less favorable comments about the surrounding area, guests appreciate the peaceful neighborhood and proximity to dining options and local amenities.
Breakfast serves as a notable highlight, providing a complimentary spread with a variety of hot and cold choices, pleasantly surprising guests with selections like make-your-own waffles. The breakfast area is generally well-maintained and staffed by courteous personnel, further enhancing the experience.
The rooms at the Comfort Inn & Suites are consistently praised for their cleanliness, spaciousness, and modern amenities. With bright and well-maintained interiors, super comfortable beds, and plush bedding, guests can enjoy a restful night's sleep. The staff is frequently lauded for their friendliness and attentive service, contributing significantly to a positive and welcoming atmosphere throughout the hotel.
Additional amenities, such as a compact yet adequately equipped gym, and a well-maintained pool area with an indoor pool, hot tub, and sauna, offer relaxation and exercise opportunities for guests, particularly families who delight in the swimming facilities. Overall, Comfort Inn & Suites Schenectady - Scotia stands out for its cleanliness, comfort, and excellent service, making it a top choice for travelers and families visiting the area.
The Fairfield Inn & Suites by Marriott Saratoga Malta receives high praise from guests for its strategic location, exceptional cleanliness, and welcoming atmosphere. Conveniently situated just off highway 87, the hotel serves as an ideal stopover for travelers, offering easy access to Saratoga Springs and nearby attractions like Lake George and the Saratoga Performing Arts Center. Guests appreciate the proximity to amenities such as dining options and gas stations, making their stay even more convenient.
A standout feature of the hotel is the breakfast experience, which is frequently lauded for its diverse and plentiful selection. Guests enjoy a wide array of options ranging from hot foods like scrambled eggs and sausages to lighter choices such as yogurt and fresh fruits. The quality and freshness of the ingredients, alongside the attentive and friendly breakfast staff, significantly enhance the dining experience.
The hotel's rooms are another highlight, offering spacious and well-equipped accommodations with amenities such as fridges, microwaves, and modern TVs. Guests frequently comment on the rooms' cleanliness, contemporary design, and comfortable bedding, which provide a restful night's sleep.
In terms of cleanliness, the hotel is consistently praised for maintaining a meticulously clean environment throughout both the rooms and public areas. Guests feel at ease with the precautions taken to ensure a safe and hygienic stay, especially during the COVID-19 pandemic.
The staff at Fairfield Inn & Suites by Marriott Saratoga Malta are recognized for their exceptional service, characterized by friendliness, professionalism, and attentiveness. Individual staff members receive special mentions for their dedication to guest satisfaction, further contributing to an enjoyable experience.
The indoor pool and hot tub offer a cozy and relaxing addition to the hotel's amenities, with guests appreciating the clean and inviting atmosphere. Complimenting these are the comfortable beds, noted for their superior comfort and serenity.
Overall, the Fairfield Inn & Suites by Marriott Saratoga Malta impresses with its strategic location, clean and comfortable accommodations, and dedicated staff, making it a top choice for travelers seeking a pleasant and worry-free stay.
Saratoga Casino Hotel enjoys a stellar reputation with guests praising its prime location, cleanliness, staff and overall comfort. The hotel is conveniently situated near key attractions like the Saratoga Race Track and downtown Saratoga Springs. Guests admire the beautifully landscaped grounds, the proximity to notable areas like the state park and SPAC and the convenient free shuttle services. The unique experience of viewing horses exercise from rooms overlooking the racetrack is a highlight for many.
Rooms at the hotel are spacious, modern and impeccably clean. Guests frequently describe them as beautiful and comfortable with well-equipped and large bathrooms adding to the overall luxurious feel. Comfort is a recurring theme with many praising the beds and pillows, although a few noted occasional issues with mattress quality. The hotel's commitment to cleanliness extends throughout the property, including the casino, adding to the appeal.
Dining at Saratoga Casino Hotel has received mixed reviews. Morton’s Steakhouse is lauded for its excellent food, but limited dining options and inconsistent service have been noted. The absence of an in-house breakfast service during weekdays has been a point of concern, although some appreciated the presence of a small market kiosk for quick snacks and coffee. Enhanced breakfast options and more diverse, economical dining choices could improve guest satisfaction.
Guests also commend the staff, mentioning their friendliness, helpfulness and professionalism. Specific individuals, such as front desk staff and shuttle drivers, often receive special thanks for making stays enjoyable.
The hotel's amenities, including a large, well-lit indoor pool, hot tub, spa and gym, add to the guest experience. The pool area, in particular, is frequently highlighted for its cleanliness and maintenance. Free and ample parking is another convenience appreciated by visitors, despite occasional challenges during busy weekends.
Overall, the Saratoga Casino Hotel provides a blend of modern comfort and exceptional service, making it a highly recommended choice for those visiting Saratoga Springs. The beautiful surroundings, cleanliness, comfortable rooms and friendly staff ensure a pleasant and enjoyable stay.
Holiday Inn Saratoga Springs by IHG, is highly praised for its exceptional location, nestled conveniently near Downtown Saratoga. Guests appreciate the easy access to a variety of attractions, restaurants and shops, as well as the proximity to Broadway, Saratoga Race Track and Congress Park. The hotel's quiet street location is perfect for those wanting to enjoy both the bustling city life and the tranquility of nearby green spaces. The added convenience of a shuttle service further enhances guests' ability to explore the area.
The breakfast experience at the hotel earns positive feedback with guests frequently praising the extensive and delicious buffet offerings. The friendly and helpful staff contribute to an overall delightful dining experience, despite a few minor comments on the freshness and temperature of some items. Complimentary breakfast packages are particularly well-received.
The rooms consistently receive positive remarks for their cleanliness and comfort. Guests appreciate the clean and spacious accommodations with comfortable king-size beds, ample outlets and convenient amenities like fridges and microwaves. Despite some feedback on the smaller size of the rooms and bathrooms, the overall comfort and cleanliness remain a notable highlight.
Cleanliness extends beyond the rooms with the entire hotel maintaining high standards. Guests commend the spotless appearance and the accommodating staff. Although there are occasional mentions of minor issues such as low water pressure or dated decor, the general sentiment is favorable towards the hotel's maintenance and hospitality.
The staff at Holiday Inn Saratoga Springs stand out for their exceptional service. Described as friendly, professional and attentive, the staff receive numerous commendations for their welcoming demeanor and helpful nature. Specific employees, including front desk personnel and bartenders, are often singled out for their outstanding contributions to guest satisfaction.
The hotel’s pool facilities are another prominent feature with both indoor and outdoor pools being well-maintained and clean. Guests enjoy the heated indoor pool and the convenience of having both options available, adding to their overall enjoyment of the stay.
Lastly, the beds at Holiday Inn Saratoga Springs are frequently praised for their comfort. Clean rooms, great king-size beds and cozy bedding contribute to a restful night's sleep. The attention to guest satisfaction, exemplified by staff members and the General Manager, ensures a pleasant stay for all visitors.
In summary, Holiday Inn Saratoga Springs by IHG, combines a prime location, excellent breakfast options, comfortable rooms, high cleanliness standards, fantastic staff, well-maintained pools and cozy beds to provide a memorable and enjoyable experience for its guests.
The Saratoga Hilton enjoys a prime location in downtown Saratoga, allowing guests to easily explore the enchanting town and its amenities on foot. Visitors frequently highlight the hotel's close proximity to local restaurants, shops and nightlife on Broadway. The hotel even offers a convenient shuttle service to the racetrack, making it an attractive choice for race enthusiasts.
Guests appreciate the spacious, clean rooms and the overall cleanliness of the hotel with daily housekeeping ensuring rooms are well-maintained. Comfort is a key feature, particularly with the beds and bed linens receiving high praise for their quality. However, there are notes of outdated interiors and minor maintenance issues that suggest the rooms could benefit from renovations to enhance the guest experience further.
Breakfast at The Saratoga Hilton is generally well-received, thanks to the pleasant restaurant setting and attentive, friendly staff. Guests find the food delicious and the variety satisfactory, especially when the meal is included with the room. However, some point out the need for speedier service, more variety and clearer pricing. Limited dining options during certain stays were also mentioned.
The hotel staff are frequently commended for their friendliness and professional service, contributing positively to the overall guest experience. The front desk staff, particularly individuals like Josh, receive specific praise for their helpfulness. While there are occasional reports of less favorable interactions, the overall sentiment is that of a competent and accommodating team.
In summary, The Saratoga Hilton stands out for its excellent location, cleanliness, friendly staff and comfortable beds, making it a solid choice for visitors eager to explore downtown Saratoga. However, some improvements in room updates and dining services could further enhance guest satisfaction.