The Saratoga Hilton
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Summary of reviewsThe Saratoga Hilton enjoys a prime location in downtown Saratoga, allowing guests to easily explore the enchanting town and its amenities on foot. Visitors frequently highlight the hotel's close proximity to local restaurants, shops and nightlife on Broadway. The hotel even offers a convenient shuttle service to the racetrack, making it an attractive choice for race enthusiasts.
Guests appreciate the spacious, clean rooms and the overall cleanliness of the hotel with daily housekeeping ensuring rooms are well-maintained. Comfort is a key feature, particularly with the beds and bed linens receiving high praise for their quality. However, there are notes of outdated interiors and minor maintenance issues that suggest the rooms could benefit from renovations to enhance the guest experience further.
Breakfast at The Saratoga Hilton is generally well-received, thanks to the pleasant restaurant setting and attentive, friendly staff. Guests find the food delicious and the variety satisfactory, especially when the meal is included with the room. However, some point out the need for speedier service, more variety and clearer pricing. Limited dining options during certain stays were also mentioned.
The hotel staff are frequently commended for their friendliness and professional service, contributing positively to the overall guest experience. The front desk staff, particularly individuals like Josh, receive specific praise for their helpfulness. While there are occasional reports of less favorable interactions, the overall sentiment is that of a competent and accommodating team.
In summary, The Saratoga Hilton stands out for its excellent location, cleanliness, friendly staff and comfortable beds, making it a solid choice for visitors eager to explore downtown Saratoga. However, some improvements in room updates and dining services could further enhance guest satisfaction.
Categories
Guests appreciate the spacious, clean rooms and the overall cleanliness of the hotel with daily housekeeping ensuring rooms are well-maintained. Comfort is a key feature, particularly with the beds and bed linens receiving high praise for their quality. However, there are notes of outdated interiors and minor maintenance issues that suggest the rooms could benefit from renovations to enhance the guest experience further.
Breakfast at The Saratoga Hilton is generally well-received, thanks to the pleasant restaurant setting and attentive, friendly staff. Guests find the food delicious and the variety satisfactory, especially when the meal is included with the room. However, some point out the need for speedier service, more variety and clearer pricing. Limited dining options during certain stays were also mentioned.
The hotel staff are frequently commended for their friendliness and professional service, contributing positively to the overall guest experience. The front desk staff, particularly individuals like Josh, receive specific praise for their helpfulness. While there are occasional reports of less favorable interactions, the overall sentiment is that of a competent and accommodating team.
In summary, The Saratoga Hilton stands out for its excellent location, cleanliness, friendly staff and comfortable beds, making it a solid choice for visitors eager to explore downtown Saratoga. However, some improvements in room updates and dining services could further enhance guest satisfaction.
Hotel near Golf Courses
This hotel is located in Saratoga Springs, an area known for its golf courses.
Hotel with Swimming Pool
The Saratoga Hilton offers an indoor pool. Its central location provides easy access to downtown attractions and business areas.
Indoor Pool
Hotel with Free Wi-Fi
The Saratoga Hilton offers complimentary Wi-Fi throughout the property, ensuring guests can stay connected. It is connected to the Saratoga Springs City Center and provides convenient access to nearby attractions and dining options.
Business Hotel
The Saratoga Hilton offers 53,588 sq ft of event space, including a largest conference room of 6,300 sq ft. It also provides meeting rooms, free WiFi, and dining options, making it suitable for business travelers.
Hotel with Gym
The Saratoga Hilton offers a fitness center for guest use. It is conveniently located within the hotel.
3-Star Hotel
This hotel is centrally located and provides comfortable accommodations with a range of amenities. It is a reliable option for both business and leisure travelers.
Hotel with Indoor Pool
This hotel features an indoor pool with pleasantly heated water, ensuring a comfortable and inviting swimming environment for guests year-round.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel near Nightlife Spots
Accessible Hotel
Guest Reviews
The Saratoga Hilton boasts a prime location in downtown Saratoga, placing guests in the midst of a charming and pretty town. Guests frequently highlight the hotel's close proximity to local restaurants, shops and nightlife on Broadway. The convenience of being able to walk to these attractions, as well as to the race track and other key sites, is a resounding theme in the reviews.
The central location is perfect for those looking to explore the area's offerings on foot with easy access to fine dining, shopping facilities and even the Amtrak station. The hotel also provides a free shuttle service to the racetrack, adding to the convenience for race enthusiasts.
Aside from its excellent location, the Saratoga Hilton is praised for its cleanliness and well-maintained facilities. Guests appreciate the spacious rooms and comfortable beds, which enhance their overall stay. The service is noted to be friendly and efficient, consistently adding a positive touch to the guest experience.
Easy parking and the beautiful decor of the property further elevate the hotel's appeal. Overall, the Saratoga Hilton’s central, convenient and attractive setting makes it an ideal choice for visitors looking to enjoy all that downtown Saratoga has to offer.
At The Saratoga Hilton, the breakfast experience presents a blend of positive highlights and areas for improvement. The restaurant setting is very nice and offers sit-down breakfast options, making it a pleasant start to the day. Guests frequently commend the friendly and attentive breakfast staff, which enhances the overall dining experience. Many found the breakfast to be delicious and were happy with the selection available, especially when it was included with the room.
However, there are a few concerns to consider. Some guests noted that the breakfast service was not particularly speedy and expressed a wish for more variety in the breakfast options. Additionally, there were instances where breakfast was closed before 10 am, causing inconvenience for late risers. A couple of reviews mentioned issues with the quality and pricing of the food with one guest going as far as describing their meal as burned and revolting. It's also worth noting that the Bistro was closed to guests during certain stays, limiting dining options.
Overall, while the breakfast at The Saratoga Hilton has been well-received by many for its friendly service and good food, there's room for improvement in speed, variety and clarity on menu pricing.
The Saratoga Hilton has garnered a mix of reviews when it comes to the condition and appeal of its rooms. Guests frequently praise the hotel's prime location on the main street, which offers convenient access to nearby pubs and restaurants. The rooms themselves are generally noted for their spaciousness and comfort with many reviewers highlighting that the beds and bed linens are exceptionally comfortable.
Cleanliness is another positive aspect mentioned in several reviews; rooms are often described as clean and well-appointed. However, a significant number of guests feel that the hotel is in need of renovation, commenting on outdated interiors, dark settings and signs of neglect such as water damage, rust in the tubs and chipped paint. The bathrooms, in particular, are often criticized for their small size and dated appearance, even in the more premium Junior suites.
Despite these issues, guests find the rooms to be adequately comfortable and large with some describing them as beautiful and well-maintained. Overall, while the rooms are comfortable and clean, there is a strong sentiment that an update would greatly enhance the overall guest experience.
Guests have varied opinions about the beds at The Saratoga Hilton. Many found the beds to be very comfortable, highlighting the quality of both the mattresses and pillows. Phrases such as "comfortable beds," "extremely comfortable," and "linens and mattress were very good" reflect this positive sentiment. However, there were also mentions of beds needing replacement and being very worn, as some guests described their experience as not comfortable or even horrible. Overall, while many guests enjoyed a good night's sleep, there were instances where the bed quality didn't meet expectations.
The Saratoga Hilton has generally received positive feedback regarding its cleanliness. Guests frequently highlight that both the rooms and the hotel are very clean with daily housekeeping ensuring that rooms are cleaned, towels are changed and beds are made. Many reviews also praise the hotel's convenient location, making it an easy choice for visitors wanting to explore nearby shops and restaurants.
The staff is often mentioned as friendly and hospitable, which contributes positively to the overall guest experience. However, there are a few concerns raised by some visitors, such as hair found in bathtubs and on bathroom walls, moldy bathroom tiles, used toiletries being left behind and occasional unclogging issues. Additionally, some guests felt that the common areas could have been cleaner and noted instances where trash was missed in their rooms or bathrooms did not get cleaned every day.
Despite these issues, the overall sentiment remains favorable with many guests appreciating the hotel's cleanliness and service quality.
The Saratoga Hilton has received generally favorable remarks regarding its staff, highlighting their friendly and accommodating nature. Many guests reported that the staff were consistently attentive, helpful and professional. The front desk team, including individuals like Josh, were often praised for their great service during check-in and throughout guests’ stays. Guests found the dining and waitstaff particularly impressive with some describing them as over the top in terms of service quality. Despite these positives, there were occasional reports of unfriendly or uninformed interactions, particularly at the front desk. Nonetheless, the overall sentiment leans towards a commendable staff who contribute positively to the guest experience at the hotel.
Location Show Map
Location
The central location is perfect for those looking to explore the area's offerings on foot with easy access to fine dining, shopping facilities and even the Amtrak station. The hotel also provides a free shuttle service to the racetrack, adding to the convenience for race enthusiasts.
Aside from its excellent location, the Saratoga Hilton is praised for its cleanliness and well-maintained facilities. Guests appreciate the spacious rooms and comfortable beds, which enhance their overall stay. The service is noted to be friendly and efficient, consistently adding a positive touch to the guest experience.
Easy parking and the beautiful decor of the property further elevate the hotel's appeal. Overall, the Saratoga Hilton’s central, convenient and attractive setting makes it an ideal choice for visitors looking to enjoy all that downtown Saratoga has to offer.
Breakfast
However, there are a few concerns to consider. Some guests noted that the breakfast service was not particularly speedy and expressed a wish for more variety in the breakfast options. Additionally, there were instances where breakfast was closed before 10 am, causing inconvenience for late risers. A couple of reviews mentioned issues with the quality and pricing of the food with one guest going as far as describing their meal as burned and revolting. It's also worth noting that the Bistro was closed to guests during certain stays, limiting dining options.
Overall, while the breakfast at The Saratoga Hilton has been well-received by many for its friendly service and good food, there's room for improvement in speed, variety and clarity on menu pricing.
Rooms
Cleanliness is another positive aspect mentioned in several reviews; rooms are often described as clean and well-appointed. However, a significant number of guests feel that the hotel is in need of renovation, commenting on outdated interiors, dark settings and signs of neglect such as water damage, rust in the tubs and chipped paint. The bathrooms, in particular, are often criticized for their small size and dated appearance, even in the more premium Junior suites.
Despite these issues, guests find the rooms to be adequately comfortable and large with some describing them as beautiful and well-maintained. Overall, while the rooms are comfortable and clean, there is a strong sentiment that an update would greatly enhance the overall guest experience.
Beds
Cleanliness
The staff is often mentioned as friendly and hospitable, which contributes positively to the overall guest experience. However, there are a few concerns raised by some visitors, such as hair found in bathtubs and on bathroom walls, moldy bathroom tiles, used toiletries being left behind and occasional unclogging issues. Additionally, some guests felt that the common areas could have been cleaner and noted instances where trash was missed in their rooms or bathrooms did not get cleaned every day.
Despite these issues, the overall sentiment remains favorable with many guests appreciating the hotel's cleanliness and service quality.
Staff
Yes, The Saratoga Hilton has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at The Saratoga Hilton.
No, The Saratoga Hilton doesn't allow dogs.
No, parking facilities aren't available at The Saratoga Hilton.
Yes, The Saratoga Hilton has a gym.
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