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Family Hotel Eterno

Tsigov Chark , Tsigov Chark (Show on Map)

8.2

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsFamily Hotel Eterno is highly regarded for its picturesque location by Lake Batak, offering a serene retreat with stunning views and convenient amenities like free parking. Guests appreciate the tranquil setting, making it ideal for both short and long stays in Tsigov Chark.

The breakfast experience at Family Hotel Eterno is largely positive with guests praising the delicious and varied options that cater to different dietary needs, including vegan and keto provisions. Although there are occasional mentions of small portions and limited healthy options, the clean and peaceful environment during breakfast enhances the overall experience.

Dinner at the hotel is frequently praised for its fantastic cuisine with many guests enjoying the flavorful and satisfying meals. Dining in the garden is highlighted as a particularly delightful aspect. Despite minor critiques about the lack of certain options, the overall consensus is of good food and exceptional service.

Rooms at Family Hotel Eterno are generally clean, tidy and spacious with some offering direct access to the pool and wonderful terrace views. However, guests have noted that certain rooms, particularly attic ones, could benefit from more natural light and updated furnishings. Issues with worn-out pillows, uncomfortable sofas and inadequate air conditioning have also been reported, but the consistent cleanliness of the rooms remains a significant positive.

Cleanliness is a standout feature of the hotel with rooms and common areas well-maintained and organized. Guests have commended the spacious and pleasant rooms, although some bathrooms did not meet the expected standards of cleanliness. The overall hygiene standards and beautiful views contribute to a restful environment.

The staff at Family Hotel Eterno are exceptionally kind and friendly, providing polite and responsive service. The hosts are praised for their warm and accommodating nature, ensuring a pleasant stay. Despite a few remarks about slower service at times, the staff’s consistent kindness and attentiveness significantly enhance the welcoming atmosphere of the hotel.

The pool area is cozy and well-maintained, set within a charming garden. It includes two outdoor hot tubs and is generally described as tidy, though some guests feel the water could be warmer. Occasional issues with the pool not being operational or cleaned were mentioned, but the overall maintenance and shaded setting contribute positively to the guest experience.

The beds receive mixed feedback with some guests finding them comfortable while others note issues with low and uncomfortable mattresses and pillows. Addressing these concerns could improve overall guest satisfaction significantly.

Family Hotel Eterno is also a popular choice for business travelers, thanks to its conference room and reliable Wi-Fi. Guests have expressed their intentions to return, indicating a positive experience for professional purposes.

Overall, Family Hotel Eterno offers a beautiful location, delicious dining options, clean and pleasant rooms and an outstanding service from its friendly staff, making it a delightful stay for various types of travelers.
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Categories

Hotel with Parking

Located in Tsigov Chark, this family hotel offers free private parking. The availability of free parking adds significant value.

Small Hotel

Family Hotel Eterno provides a family-friendly atmosphere and comfortable accommodations, making it an excellent choice for those traveling with family. Its welcoming environment ensures a pleasant stay.

3-Star Hotel

Located in Tsigov Chark, this family hotel offers a comfortable stay in a scenic area. It provides essential amenities and a family-friendly atmosphere.

Hotel with Outdoor Pool

The family hotel features an outdoor pool.

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Hotel with Swimming Pool

Heated Pool Outdoor Pool

Business Hotel

Hotel with Heated Pool

Room Types

Family Suite (2 Adults + 2 Children) with Balcony Spacious suite with a large living room.

Deluxe Double Room with Balcony Rooms with a TV, free Wi-Fi.and a minibar.

Double Room - Attic This luxurious double room offers a pool with a view, a hot tub and a sauna. Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features a flat-screen TV with cable channels, a private entrance, a minibar, a seating area as well as garden views. The unit has 1 bed.

Suite - Attic This suite's standout features are the pool with a view, hot tub and sauna. Offering free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The suite offers a private entrance, a minibar, a seating area, a flat-screen TV with cable channels, as well as lake views. The unit has 2 beds.

Deluxe Double Room (2 Adults +1 Child) with Balcony This luxurious double room features a pool with a view, a hot tub and a sauna. The spacious double room provides a private entrance, a minibar, a terrace with lake views as well as a private bathroom featuring a shower. The unit offers 2 beds.

About Family Hotel Eterno

License: Б4-2МИ-1ММ-1В

Guest Reviews

8.2

Very Good

Location

Family Hotel Eterno enjoys a highly praised location that enhances the overall guest experience. Nestled by the picturesque Lake Batak, the hotel offers stunning views of the reservoir, making it a serene and peaceful retreat. The tranquil setting is ideal for both short and long stays in Tsigov Chark. Guests appreciate the convenience of the location, which is described as very good and great, even though it sits slightly distant from the reservoir. The dreamlike scenery and proximity to the lake are clear advantages, providing a perfect backdrop for a relaxing getaway. Free parking adds to the convenience, making this beautiful location even more attractive.

Breakfast

Guests staying at Family Hotel Eterno have shared mixed but predominantly positive feedback about the breakfast experience. The general consensus highlights that the breakfast is very good with many describing it as delicious, varied and rich. Some guests mentioned that there are several options to choose from, including provisions for special diets like vegan and keto.

While the majority praised the tastiness and quality, a few noted that the portions could be small or insufficient and there were occasional mentions of a monotonous selection. Despite these minor setbacks, the breakfast is often regarded as a pleasant part of the stay, contributing to an overall positive start to the day.

However, a few guests did point out areas needing improvement, such as the limited healthy options and instances of poor service. Nonetheless, the tranquil and clean environment during breakfast was appreciated and seemed to enhance the meal's enjoyment for many visitors. Overall, the breakfast at Family Hotel Eterno receives favorable reviews with delicious and varied selections that cater to different dietary needs.

Dinner

Family Hotel Eterno in Tsigov Chark offers a dining experience that has garnered positive feedback for its cuisine. Guests describe the hotel's menu as fantastic with many praising the taste and quality of the food. Dinner is consistently mentioned as flavorful and satisfying with some reviewers specifically noting that dining in the garden is a particularly enjoyable experience. The hotel staff's excellent reception and impeccable service add to the overall dining experience. While there are some mentions of the food not always meeting expectations and lacking options such as soups or fresh fish, the general consensus is that Family Hotel Eterno delivers good food and exceptional service, making it a worthwhile option for both short and long stays.

Rooms

The guest reviews highlight that the rooms at Family Hotel Eterno are generally clean, tidy and spacious. Many guests appreciated the pleasant ambiance and the ample area provided, noting that some rooms even offer direct access to the pool. The terraces are another positive feature with spacious areas and wonderful views.

However, there are some areas for improvement. Several reviewers mentioned that certain rooms, particularly attic ones, lack adequate natural light and can feel tight. Some rooms also require refurbishing due to outdated furnishings. Issues such as worn-out pillows, uncomfortable sofas and tiny bathroom-like windows occasionally detracted from the overall comfort. Additionally, a few guests noted problems with the shower functionality and the absence of air conditioning, which led to discomfort during hot nights. Despite these issues, the consistent cleanliness of the rooms stands out positively among the reviews.

Beds

The beds at Family Hotel Eterno generally receive positive feedback for comfort. However, some guests have noted that the beds are low and uncomfortable with several comments mentioning uncomfortable mattresses and pillows. Additionally, there have been reports of worn-out pillows and old bed covers, which detract from the overall sleeping experience. While some visitors find the beds agreeable, addressing the concerns about bedding quality could improve guest satisfaction significantly.

Cleanliness

Family Hotel Eterno is a well-maintained establishment that prioritizes top-notch cleanliness. The rooms are consistently described as clean, tidy and well-organized with clean towels and sheets provided. Guests appreciate the spacious and pleasant rooms, noting the hotel's exceptional hygiene standards. Despite a few criticisms regarding the need for renovation and occasional dead flies, the overall cleanliness remains commendable.

The bathrooms, however, have received mixed reviews with some guests noting that they did not meet the expected standards of cleanliness. Nonetheless, the common areas of the hotel are well-kept and the friendly staff adds to the positive experience.

The hotel offers a restful environment with fresh air, beautiful views and a big balcony in the rooms. Guests have enjoyed their stay, highlighting the cleanliness, amazing views and the pleasant, helpful people they encountered. While some areas may benefit from refurbishment, Family Hotel Eterno stands out for its exceptional cleanliness and diligent maintenance.

Staff

Located in a charming setting, Family Hotel Eterno boasts a team of exceptionally kind and friendly staff. Guests consistently highlight the politeness and responsiveness of the staff, noting their genuine smiles and helpful nature, which make visitors feel right at home. The hosts are praised for their warm and accommodating service, ensuring a pleasant stay by going the extra mile—whether through early check-ins or solving issues promptly.

Despite a couple of remarks about slow or less helpful service at times, the overwhelmingly positive feedback emphasizes the hard-working and attentive nature of the team. The staff’s consistent kindness and friendliness contribute significantly to the welcoming atmosphere of the hotel, amplifying guests' overall enjoyable experience. With good cleanliness standards and additional family-friendly features such as fun kids' playgrounds, Family Hotel Eterno manages to offer a comfortable and delightful stay with an impressive quality of service from its staff.

Pool

Family Hotel Eterno features a cozy and well-maintained pool area nestled within a charming garden. Guests frequently mention the cleanliness of the pool, describing it as tidy and fine. The pool area includes two outdoor hot tubs, providing additional relaxation options. Though the pool is on the smaller side, which might not fully accommodate the number of adult vacationers during peak times, it is a heated pool, offering added comfort. However, some guests felt that the water could have been warmer. In certain instances, visitors noted that the pool was not always operational or cleaned with one case mentioning it wasn’t functional until the end of May. Despite these occasional issues, the overall maintenance and shaded setting of the outdoor pool area contribute positively to the guest experience.

Business

Family Hotel Eterno appears to be a favored choice for business travelers. Reviews highlight its suitability for professional purposes, emphasizing the presence of a conference room and reliable Wi-Fi that meets work requirements. Despite some initial concerns about the Wi-Fi, it seems that improvements have been made, as recent comments note its efficiency for business needs. Guests have expressed their intentions to return, indicating a positive experience overall. The hotel is increasingly seen as a super place for business endeavors, suggesting a commendable reputation among professional visitors.

Yes, Family Hotel Eterno has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

Yes, a spa is available at Family Hotel Eterno.

No, Family Hotel Eterno doesn't allow dogs.

Yes, parking facilities are available at Family Hotel Eterno.

No, Family Hotel Eterno doesn't have a gym.

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