Villa Santa Maria
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Summary of reviewsVilla Santa Maria, located by the picturesque Lake Batak, offers guests an exceptional setting that combines breathtaking views with a serene atmosphere. The hotel's prime location is frequently highlighted for its stunning lake vistas, especially during sunrise, creating a perfect backdrop for a tranquil, nature-filled retreat.
Guests consistently praise the breakfast at Villa Santa Maria, describing it as rich, delicious and varied with options to suit all tastes. The inclusion of plentiful and tasty meals in the price is especially appreciated. The breakfast experience is further enhanced by the superb lake view, adding to the overall ambiance.
The on-site restaurant at Villa Santa Maria is another standout feature, offering excellent cuisine with a strong emphasis on Rhodopean dishes. Guests rave about the delightful presentation and standout dishes such as fish meatballs, pork tenderloin and Lyonnaise potatoes. The restaurant's cozy atmosphere, outstanding service and top-notch food make it a highlight of the stay.
The rooms at Villa Santa Maria are well-rated for their comfort and cleanliness. Guests enjoy the warm, cozy and well-equipped accommodations, often noting the daily servicing and stunning panoramic views of Lake Batak. While some rooms are spacious and provide ample relaxation space, a few are noted as smaller and more congested. Nonetheless, the overall feedback remains highly positive with commendations for cleanliness, decor and comfort.
Cleanliness at Villa Santa Maria is consistently praised with numerous mentions of perfectly maintained rooms and practical amenities. Even though a few areas may need minor maintenance, the hotel's high standards of cleanliness contribute to a pleasant stay.
The staff at Villa Santa Maria receives exceptional reviews for their hospitality and friendliness. Guests appreciate the team's multilingual abilities and their helpful and welcoming nature. Specific individuals, such as a notably amazing waiter and a responsive housekeeper, receive special mentions for their outstanding service. The consensus is clear: the staff significantly enhance the guest experience with their attentive and friendly demeanor.
Villa Santa Maria is recognized as an ideal destination for families, offering a peaceful and quiet atmosphere conducive to a family vacation. The hotel's family-friendly orientation and welcoming environment make it a top choice for those traveling with children.
Lastly, the beds at Villa Santa Maria are generally praised for their comfort, ensuring a restful sleep for guests. While a few notes mention the mattresses being too soft for some, the overall feedback highlights the comfort and size of the beds as a significant advantage.
Overall, Villa Santa Maria provides a memorable and enjoyable experience through its stunning location, excellent dining, comfortable accommodations, high standards of cleanliness, exceptional staff and family-friendly environment.
Categories
Guests consistently praise the breakfast at Villa Santa Maria, describing it as rich, delicious and varied with options to suit all tastes. The inclusion of plentiful and tasty meals in the price is especially appreciated. The breakfast experience is further enhanced by the superb lake view, adding to the overall ambiance.
The on-site restaurant at Villa Santa Maria is another standout feature, offering excellent cuisine with a strong emphasis on Rhodopean dishes. Guests rave about the delightful presentation and standout dishes such as fish meatballs, pork tenderloin and Lyonnaise potatoes. The restaurant's cozy atmosphere, outstanding service and top-notch food make it a highlight of the stay.
The rooms at Villa Santa Maria are well-rated for their comfort and cleanliness. Guests enjoy the warm, cozy and well-equipped accommodations, often noting the daily servicing and stunning panoramic views of Lake Batak. While some rooms are spacious and provide ample relaxation space, a few are noted as smaller and more congested. Nonetheless, the overall feedback remains highly positive with commendations for cleanliness, decor and comfort.
Cleanliness at Villa Santa Maria is consistently praised with numerous mentions of perfectly maintained rooms and practical amenities. Even though a few areas may need minor maintenance, the hotel's high standards of cleanliness contribute to a pleasant stay.
The staff at Villa Santa Maria receives exceptional reviews for their hospitality and friendliness. Guests appreciate the team's multilingual abilities and their helpful and welcoming nature. Specific individuals, such as a notably amazing waiter and a responsive housekeeper, receive special mentions for their outstanding service. The consensus is clear: the staff significantly enhance the guest experience with their attentive and friendly demeanor.
Villa Santa Maria is recognized as an ideal destination for families, offering a peaceful and quiet atmosphere conducive to a family vacation. The hotel's family-friendly orientation and welcoming environment make it a top choice for those traveling with children.
Lastly, the beds at Villa Santa Maria are generally praised for their comfort, ensuring a restful sleep for guests. While a few notes mention the mattresses being too soft for some, the overall feedback highlights the comfort and size of the beds as a significant advantage.
Overall, Villa Santa Maria provides a memorable and enjoyable experience through its stunning location, excellent dining, comfortable accommodations, high standards of cleanliness, exceptional staff and family-friendly environment.
Hotel Taking Steps Towards Sustainability
Do you utilise any renewable energy sources to produce energy on the hotel/accommodation premises?
Solar radiation
Biomass
What makes your hotel/accommodation eco-friendly?
Building materials from sustainable resources
The structure maximizes air flow to reduce the need for air-conditioning
The structure maximizes natural light to reduce the need for lighting and heating
Windows that block heat/cold (i.e. triple-glazed windows)
Engaged in eco-friendly initiatives (i.e. reforestation, wildlife conservation)
Serving organic food at the restaurant
LED lighting throughout the premises
Employees are trained to follow environmental policies
Toilets flush up to 6 litres per flush
No disposable (single use) cups/glasses, plates and cutlery
Organic waste is composted
Most of the ingredients used to prepare meals are locally produced
A vegetarian alternative menu is proposed in the restaurant
An energy audit is carried out at least once every five years
Answers last updated by Villa Santa Maria
Family Friendly Hotel
What percentage of your guests are families? Between 50% and 90%
Family-Friendly room types:
Family rooms
One-bedroom apartments
Please suggest which room type a family with one child should choose and where the child will sleep:
До 7,99 г. на разтегателен фотьойл.
Show more...До 7,99 г. на разтегателен фотьойл.
Hotel with Parking
Small Hotel
3-Star Hotel
About Villa Santa Maria
License: Б4-2МС-1МТ-1А
Guest Reviews
Location
Breakfast
Dinner
The food quality and composition are frequently lauded with many reviews emphasizing the outstanding service accompanying the meal. The restaurant remains open until 11:00 PM, providing a cozy and pleasant atmosphere that enhances the overall dining experience. Both the food and service are regarded as top-notch, making the restaurant a standout feature of the hotel and, according to some, the best in the area.
Despite an isolated negative comment about the food, the overwhelming majority of feedback highlights the restaurant as a high point of their stay, recommending it highly for both lunch and dinner.
Rooms
Many reviewers highlight the stunning panoramic views available from the rooms, particularly views of Lake Batak, which add to the relaxing ambiance. The spacious terraces and bright interiors further enhance the sense of openness and tranquility.
However, it is important to mention that while some rooms are spacious and provide ample space for relaxation, others are noted to be smaller and somewhat narrow, which may feel congested to some. Despite this, the overall feedback remains positive with guests commending the cleanliness, well-furnished decor and overall comfort of the accommodations at Villa Santa Maria.
Beds
Cleanliness
Staff
The staff's multilingual abilities with mentions of proficiency in German, English and Russian, facilitate smooth and effective communication, making guests feel even more at ease. There is particular admiration for specific individuals, such as a waiter who is notably amazing in his service and a highly responsive housekeeper.
Whether interacting in the restaurant or at the reception, every member of the staff is noted for their swift responses to inquiries and their unwavering commitment to guest satisfaction. The young man serving in multiple capacities especially stands out for his extreme politeness and friendly demeanor.
The overall consensus is clear: the team at Villa Santa Maria goes above and beyond to ensure all guests feel valued and well cared for, making their stay both memorable and enjoyable.
Family
No, Villa Santa Maria doesn't have any pool.
No, a spa isn't available at Villa Santa Maria.
No, Villa Santa Maria doesn't allow dogs.
Yes, parking facilities are available at Villa Santa Maria.
No, Villa Santa Maria doesn't have a gym.
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