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Summary of reviewsManza Prince Hotel offers an enchanting escape nestled high in the mountains, surrounded by breathtaking natural beauty, particularly during snowy seasons. Its convenient location provides easy access to ski slopes and stunning vistas from the rooms, making it an ideal retreat for winter sports enthusiasts and those seeking relaxation. The hotel's standout feature is its hot springs, especially the outdoor and sulfur varieties, which are consistently praised for enhancing guests' overall experience despite the building showing signs of age.
Guests enjoy a warm and friendly atmosphere created by the attentive and exceptional staff, who add a touch of welcome to their stay. The staff's dedication to service is evident, ensuring a memorable experience for families, including thoughtful gestures and helpful assistance for those requiring special accommodations. The hotel's family-friendly appeal extends to its hot springs, which offer exceptional water quality and breathtaking views, and to the inclusive activities that entertain guests of all ages.
The breakfast buffet stands out with its abundant variety and quality, catering to Eastern and Western tastes, and is particularly noted for its delicious vegetables and coffee. While dinner receives mixed reviews, the all-you-can-eat crab option is a highlight for many. Despite limited on-site dining options, the presence of fresh local ingredients contributes positively to the culinary experience.
Rooms at Manza Prince Hotel are spacious, clean, and comfortable, though guests note some aging features and a lack of air conditioning that may affect summer stays. The hotel's cleanliness is generally well-regarded, with meticulous maintenance of rooms and hot spring areas, though common areas could benefit from more attention. Overall, Manza Prince Hotel provides a clean and comfortable environment that, combined with its stunning location and exceptional service, ensures a memorable and relaxing mountain getaway. Show more
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Categories
Family Friendly Hotel
Located in Manzaonsen, it offers access to hot springs and mountain views. The hotel is well-equipped with amenities for families seeking relaxation and outdoor activities.
Hotel with Parking
Manza Prince Hotel provides free parking for its guests.
4-Star Hotel
This hotel provides ski-to-door access and is known for its natural hot springs and beautiful natural scenery. The onsen and snow quality are highly rated, and it offers a variety of room types and dining options.
Business Hotel
Cheap Hotel
Room Types
East Tower Twin Room - Non-SmokingThis twin room has a electric kettle and seating area
South Tower Twin Room - Non-SmokingThis twin room features a electric kettle and sofa
Main Tower Twin Room - Non-SmokingThis twin room features a electric kettle and seating area
Japanese-Style Room with Shared Bathroom - SmokingThis quadruple room features a sofa, electric kettle and seating area.
Family Room - SmokingThis quadruple room features a electric kettle and sofa
Family Room - Non-SmokingThis quadruple room features a electric kettle and sofa
Japanese-Style Room with Shared Bathroom - Non-SmokingThis quadruple room features a sofa, electric kettle and seating area.
Main Tower Twin Room - SmokingThis twin room has a electric kettle and seating area
Guest Reviews
7.4
Good
Location
Nestled high in the mountains, Manza Prince Hotel offers a breathtaking escape surrounded by stunning natural beauty, especially during the snowy seasons. Guests appreciate the convenient access to the hotel via a shuttle bus from Karuizawa station, making it an accessible retreat despite its mountain-top locale. This location is particularly favored for its proximity to the ski slopes, appealing to winter sports enthusiasts who love that the runs are right next door. The hotel boasts a fantastic view from the rooms, providing a picturesque backdrop for a memorable stay.
When it comes to relaxation, the hotel's hot springs are a standout feature, with guests consistently praising the amazing outdoor and sulfur hot springs. The hot springs' location and atmosphere enhance the overall experience, and the bath facilities are described as excellent. While the building itself shows its age, the comfort and satisfaction derived from the well-placed hot spring facilities more than compensate.
However, travelers should be aware that dining options on-site are limited, with no nearby restaurants or stores. Despite this, the combination of stunning views, exceptional bathing experiences, and access to skiing ensures that the location of Manza Prince Hotel leaves a lasting impression on its guests.
Breakfast
The breakfast at Manza Prince Hotel receives largely positive feedback from guests. Visitors appreciate the great selection offered at the buffet, highlighting the well-stocked options that cater to both Eastern and Western tastes. Particularly praised are the delicious vegetables and coffee available. Guests often describe the breakfast as abundant in variety and highly satisfying, making it a recommended choice for travelers who enjoy a hearty start to the day. While there is a mention of some slight disappointment, the overall sentiment favors the delightful and plentiful offerings, enhancing the dining experience at the hotel.
Dinner
Manza Prince Hotel's dinner offerings receive mixed reviews from guests, but there are certainly highlights worth noting. One of the standout features is the availability of a buffet with an all-you-can-eat crab option, which many guests found delicious and satisfying. The buffet, however, seems to provoke differing opinions; some find it worthwhile only when the crab is included, and others express disappointment with its selection and quality. The lack of alternative dining options beyond the buffet also raises concerns for some, who miss the variety of Chinese and Japanese specialties previously offered. While the price point of the buffet, around 7,000 to 8,000 yen per person, appears steep to some visitors, there are guests who appreciate the presence of fresh local ingredients in the food. Despite these critiques, the overall enjoyment of meals, including both dinner and breakfast, reflects a general appreciation for the culinary experience at Manza Prince Hotel. However, the absence of air conditioning and occasional understaffing issues also surface in guests’ feedback.
Rooms
Manza Prince Hotel offers an opportunity to experience a comfortable stay with its spacious and clean rooms. Many guests appreciated the generous room size, which provided a pleasant environment for rest, despite the hotel's undeniably aging facilities. Even though some rooms are designated as smoking areas, they surprisingly manage to maintain a minimal cigarette odor, ensuring comfort for non-smokers as well.
While the rooms are clean and generally well-maintained, some guests noted the absence of air conditioning, making the summer months particularly challenging as rooms can get hot from the afternoon sun. An older Japanese-style room option provides a unique cultural experience and remains comfortable for sleeping, even if the interior reflects some wear and tear over time.
Families may find a minor inconvenience due to the lack of child-sized slippers and non-disposable alternatives, but overall, the rooms are satisfactory. Despite the dated bathrooms and small refrigerators, the comfort and cleanliness of the rooms at this mountain getaway enhance the overall experience. Although some travelers find the smoking smell persistent, making preparations before arrival, like bringing preferred snacks, can elevate the stay at this secluded location.
Cleanliness
At Manza Prince Hotel, guests frequently highlight the comfort of their stay, appreciating the clean rooms and particularly comfy beds. The hotel's hot spring area and large public baths earn praise for their cleanliness and overall comfort, creating a relaxing experience for visitors. The meticulous maintenance of the rooms stands out with comments about well-cleaned interiors. However, there are areas that could benefit from more consistent care. Aged features of the facility slightly detract from the experience, with some noticing the worn state of common areas, including stained carpets and less-than-spotless hallways. While the hotel's thorough cleaning efforts are visible, greater attention to detail in spaces like bathrooms and changing areas, as well as the removal of any dust or insects, could enhance guests' satisfaction. Despite minor issues, the hotel largely provides a clean and comfortable environment, with most guests enjoying their stay.
Staff
The staff at Manza Prince Hotel consistently receive high praise for their exceptional service and friendly demeanor. Guests frequently mention how the staff's kindness and warmth add to their overall experience. From the restaurant staff who impress with their amazing service to the front desk team who provide thorough and reassuring assistance during check-in, it is clear that the staff are well-trained and genuinely attentive to guest needs. The polite and helpful nature of the staff is evident through thoughtful gestures, such as taking photographs with a friendly smile or offering heartfelt explanations. Their calm and high-level service echoes that of a top-class hotel, creating a pleasant atmosphere that enhances the beautiful setting. However, guests have expressed a desire for more flexible access to the hot springs, suggesting room for improvement in this respect. Overall, the commitment and positive attitude of the staff leave a lasting impression on visitors, contributing significantly to the hotel's welcoming ambiance.
Family
Manza Prince Hotel emerges as a family-friendly destination, particularly appealing to those who enjoy skiing and relaxing in open-air onsens. The hotel's on-site restaurant offers support for those seeking vegetarian options, ensuring a variety of meal choices. Children find delight in the experience of soaking in the hot springs, made even more memorable given the unique opportunity for mixed-gender bathing—a highlight praised for its family-centric appeal. The quality of the hot springs is noteworthy, offering not only exceptional water but also breathtaking views. As a pleasant surprise for guests, complimentary ice pops are available, adding a touch of simple joy to the stay. Families, including those requiring wheelchair accessibility, find the staff's assistance exemplary, evidenced during inclusive events such as star observation nights. The overall satisfaction with staff interaction and meal service further reinforces Manza Prince Hotel as a delightful getaway for families seeking comfort and memorable shared experiences.
No, Manza Prince Hotel doesn't have any pool.
No, a spa isn't available at Manza Prince Hotel.
No, Manza Prince Hotel doesn't allow dogs.
Yes, parking facilities are available at Manza Prince Hotel.