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Cacao Tulum -Luxury Condos-

Tulum , La Veleta, Region 15 (Show on Map)

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Summary of reviewsCacao Tulum - Luxury Condos - offers a beautiful and modern stay for travelers in Tulum. Despite its somewhat off-the-beaten-path location, the hotel provides easy access to nearby amenities and is situated in an exclusive area away from the noise of the city center. While breakfast received mixed reviews, guests enjoyed the spacious and comfortable rooms, well-equipped with full kitchens and private pools or balconies. Cleanliness was generally praised with some minor issues mentioned. Staff were highly commended for their friendly and accommodating nature. The wifi connection and gym were generally positive, while the outdoor pool and private pools were a highlight for guests. The beds were described as exceptional and the overall experience was deemed luxurious and comfortable.
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Aparthotel for Honeymoon

Dog Friendly Aparthotel

Romantic Aparthotel

Aparthotel with Swimming Pool

Private Pool Outdoor Pool

Aparthotel with Parking

Aparthotel with Gym

Aparthotel for Yoga

Aparthotel with Outdoor Pool

Aparthotel with Private Pool Rooms

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About Cacao Tulum -Luxury Condos-

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Guest Reviews

Location

If you're looking for a luxury condo in Tulum that's tucked away from the hustle and bustle of the city center, Cacao Tulum is a great option. Although the location is somewhat off the beaten path, the hotel offers easy access to nearby amenities like restaurants, cafes and a supermarket. However, it's worth noting that the roads leading to the hotel are unpaved, bumpy and filled with potholes. Despite this, guests say the location is good and the hotel is easy to find. Reviews also mention that the hotel is located in La Veleta, an exclusive area that's far from the noise of the city center. While the streets in the surrounding area are in rough shape, there are bars and restaurants in the sector. Additionally, the hotel offers parking and is close to the main road. Overall, the location may not be perfect, but if you're willing to put up with some rough roads, Cacao Tulum offers a great stay that's far from the crowds yet close to everything you need.

Breakfast

The breakfast at Cacao Tulum - Luxury Condos has received mixed reviews from guests. While some have noted the limited options and lack of cleanliness, others have praised the quality and taste with some even stating that it exceeded their expectations. Some guests were disappointed that the breakfast was served outside of the hotel and at a nearby restaurant, but those who did try it found the service and quality to be exceptional. However, there were also complaints about the high prices and small portions at the hotel restaurant. Additionally, some guests have mentioned the poor roads and lack of facilities due to the hotel still being under construction. Despite the mixed reviews, most guests enjoyed their stay at Cacao Tulum and appreciated the convenient location and beautiful surroundings.

Rooms

Cacao Tulum -Luxury Condos- is a beautiful and modern hotel located in a quiet area. The hotel offers very spacious and comfortable apartments with private pools or balconies. The beds are big and comfy and the rooms are well-equipped, including a full kitchen with a large refrigerator. The hotel is very clean and high-class. Some guests reported cleanliness issues and problems with amenities replenishment, but they were quickly resolved by the attentive staff. However, there were a few negative comments about construction, leaking roofs, non-functional TVs, broken furniture and dysfunctional toilets. The hotel provides daily housekeeping and free streaming services, including Netflix and Disney Plus. Overall, Cacao Tulum -Luxury Condos- is an excellent accommodation option for travelers looking for comfort and relaxation in Tulum.

Beds

Cacao Tulum -Luxury Condos- provides guests with an exceptional sleeping experience, according to guest reviews. The beds are big, comfortable and absolutely spectacular, making it the most comfortable bed some guests have ever experienced. The beds are also clean and spacious with one reviewer describing it as "heerlijk groot bed". Other guests also noted the good quality bedding and recommended the staff consider improving the quality of the pillows and mattresses. Despite these minor issues, the room sizes are spacious, complete with kitchenettes and private balconies with small pools - perfect for relaxation.

Cleanliness

Cacao Tulum - Luxury Condos offers a chic and modern stay with some guests describing it as a high-class hotel. Many guests complimented the cleanliness of the rooms and common areas. Some guests did encounter minor issues such as dust, bugs in the pool and issues with bathroom cleaning. However, overall, most guests found the hotel to be clean and well-cared-for. Some guests enjoyed the private pools and terraces, although a few mentioned that they were not very clean. The hotel does charge extra for daily cleaning, which was mentioned several times by guests. Despite some minor cleanliness issues, guests enjoyed their stay at Cacao Tulum - Luxury Condos and found the property to be beautiful and comfortable.

Staff

If you're looking for a luxury condo in Tulum with great staff, Cacao Tulum is definitely worth considering! The majority of guest reviews praise the staff for their friendly and accommodating nature, making guests feel truly welcome. Some guests even mention specific staff members, such as the receptionist Nair and the bartender on the roof, who provided excellent service. The rooftop pool and pool bar seem to be a highlight with guests raving about the friendly and helpful bartender there. While there were a few negative comments about certain staff members being unhelpful or rude, these seem to be the exception rather than the rule. Overall, guests appreciate the attentive and helpful service they received from the staff at Cacao Tulum.

Wi-Fi

Cacao Tulum - Luxury Condos has received mixed reviews regarding its wifi connection. While some guests experienced poor connectivity, others noted that the wifi was excellent and even included premium streaming services such as Netflix and Disney Plus. Some guests had to rely on the wifi from neighboring rooms, while others had no issues at all. Despite these discrepancies, overall, there were not many comments related to the wifi and those that were mentioned did not seem to detract from guests' overall experiences at this luxurious accommodation.

Gym

Guests at Cacao Tulum's Luxury Condos had positive experiences with the hotel gym. While some wished for a little more equipment, overall it was well-equipped and lovely. The gym was described as great, nice and well-equipped with multiple facilities available. It's worth noting that the gym was mentioned alongside other amenities such as the room, private pool and staff, indicating its importance to guests.

Pool

The pool at Cacao Tulum Luxury Condos is a major highlight for guests with many describing it as beautiful and enjoyable. The rooftop pool in particular is popular and offers a great atmosphere with a bar and restaurant. While some guests have noted issues with cleanliness or maintenance in certain pools, overall the pool area is well-maintained and staff are friendly and helpful. Private pools in some of the rooms are a nice touch, although some guests have found them small or in need of maintenance. Despite some construction work, the pools are generally a positive aspect of this hotel.

Private Pool

If you're looking for a luxurious stay in Tulum with private pools to relax and unwind, look no further than Cacao Tulum. Guests rave about the beautifully designed and well-maintained amenities, along with the fully equipped rooms complete with kitchens and balconies. The private pools are a highlight with some guests noting how much they enjoyed them and how great it was to have them for themselves, particularly for families with children. However, a few guests did mention some minor issues such as cleanliness and maintenance of the pool area, but this did not seem to detract significantly from their overall experience. Regardless, the private pool provides a secluded and relaxing space away from the crowds for guests to enjoy. From well-maintained junior suites to spacious lofts, there's an option to fit every traveler's needs and budget. So book your stay today and enjoy your very own private pool in Tulum.

Outdoor Pool

Cacao Tulum-Luxury Condos boasts a lovely outdoor pool that guests thoroughly enjoyed. The private pool on the balcony of the apartments was a definite highlight with some rooms even featuring their own pool bar. The rooftop pool also received high praise with guests raving about the amazing terrace and friendly bartenders. The pool and terrace were described as awesome and exceptional with music adding to the rooftop pool's top-notch atmosphere. While some negative feedback mentioned overcrowding and cleanliness issues in the communal pools, the private pool and rooftop pool were always described positively. Overall, guests found the pool and pool bar to be a beautiful addition to the new building, which was clean, well-located and staffed with helpful personnel.

Yes, Cacao Tulum -Luxury Condos- has pool(s) that belong to one or more of the following categories: Private Pool, Outdoor Pool.

No, a spa isn't available at Cacao Tulum -Luxury Condos-.

Yes, Cacao Tulum -Luxury Condos- welcomes dogs.

Yes, parking facilities are available at Cacao Tulum -Luxury Condos-.

Yes, Cacao Tulum -Luxury Condos- has a gym.

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