Tulum20.20948800,
-87.47402400,
Calle Chichen Itza Mz 24 Lt001(Show on Map)
8.9
Excellent
➔
➔
Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsVillas H2O in Tulum is celebrated for offering a peaceful and charming retreat, slightly removed from the bustling city center yet conveniently located near key attractions like the beaches and Tulum ruins. Guests appreciate the serene atmosphere and lush environment, complemented by a well-maintained garden and welcoming pool area, which serves as a tranquil haven for relaxation.
The rooms at Villas H2O are spacious, modern, and impeccably clean, providing a comfortable stay with thoughtful amenities such as private balconies, air conditioning, and cozy bedding. The hotel's intimate setting, with only a few rooms, allows for personalized experiences, making it an ideal choice for families and explorers alike.
Guests enjoy a satisfying breakfast, often praised for its freshness and variety, served in tranquil settings like the terrace or poolside. Despite occasional calls for more options, the attentive service generally enhances the dining experience. For dinner, the location offers easy access to local restaurants, with helpful staff offering recommendations and accommodating take-out options.
The hotel staff is frequently commended for their exceptional friendliness and attentiveness, going above and beyond to ensure a memorable stay. Their proactive approach in offering tips and assistance is a recurring highlight in reviews.
Additional conveniences, such as reliable Wi-Fi, ample parking, and wonderful family-friendly features, support idyllic stays for all guests. The hotel's strategic location not only allows easy access to Tulum's attractions but also provides a calm retreat away from the area's more lively nightlife scenes.
With an inviting pool, intimate setting, and excellent service, Villas H2O captures a unique blend of modern comfort and bohemian charm, making it a highly recommended choice for travelers seeking relaxation and exploration in Tulum. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
Offers spacious villa accommodations suitable for larger families, featuring private pools and kitchen facilities. The added space and privacy of a villa provide a comfortable and convenient option for families seeking a home-away-from-home experience.
Hotel for Honeymoon
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Small Hotel
3-Star Hotel
Hotel with Outdoor Pool
Room Types
Double room - 2 BedsLocated on the ground floor, this air-conditioned room offers a private balcony, ceiling fan, iPod dock and minibar, as well as a safe and a private bathroom. A continental breakfast is included for 2 people.
Triple Room - Ground FloorThis air-conditioned room offers a private patio, ceiling fan, iPod dock, minibar, safe, private bathroom and a continental breakfast for 3 people.
King Room - Upper FloorLocated on the 1st floor, this air-conditioned room offers a private balcony, ceiling fan, iPod dock and minibar, as well as a safe and a private bathroom. A continental breakfast is included for 2 people.
Penthouse Apartment King BedThis penthouse suite features a balcony, private entrance and seating area.
Penthouse Apartment Double BedsThis penthouse apartment has a king bed and features a balcony, air conditioning and kitchenware.
Deluxe Double Room with Two Double BedsThe pool with a view is a top feature of this twin room. The spacious twin room features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
Deluxe King RoomGuests will have a special experience as this double room features a pool with a view. The spacious double room offers air conditioning, a private entrance, a balcony with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
Guest Reviews
8.9
Excellent
Location
Villas H2O is a charming retreat in Tulum that offers a tranquil escape slightly removed from the bustling city center. This peaceful location provides guests with a serene atmosphere, making it an ideal spot for relaxation. While it is not directly in the heart of the city, it is conveniently close to the main attractions, just a 15-minute drive from the beaches and the famous Tulum ruins. Guests appreciate the proximity to local restaurants and shops within walking distance, although a car or bike is recommended for more comfortable exploration of the area. Surrounded by lush vegetation, the hotel boasts a lovely garden and a refreshing pool, perfect for unwinding after a day of sightseeing. Though the approach to the hotel may be less attractive, the quiet setting and modern, clean accommodations more than compensate for its slightly remote location. With only a few rooms, Villas H2O offers a uniquely intimate experience, making it a great base for families and explorers looking to enjoy Tulum's offerings in a peaceful environment.
Breakfast
Guests at Villas H2O generally find the breakfast experience to be enjoyable, especially when served on the terrace or by the pool, adding an element of tranquility to their morning routine. Many reviews highlight the quality and freshness of the breakfast, with offerings that include eggs cooked to order, fresh fruit, cereals, and homemade jams. The omelets and freshly prepared dishes are frequently praised. However, feedback suggests that the breakfast could benefit from more variety and choice, with several guests describing it as simple or basic. While the service is often noted as friendly and attentive, some guests mention occasional inattention. Despite the limited options, most guests agree the meals are sufficient for starting the day, and the serene location coupled with the warmth of the staff enhances the overall dining experience.
Dinner
Guests at Villas H2O enjoy convenient access to a range of dining options, thanks to its strategic location near several restaurants and bars. There is an excellent dining spot just a minute's walk away, while others can be reached within a short 10 to 15-minute stroll. Although the hotel is not in the city center, getting around by car is straightforward, offering easy access to the wider area. For those eager to explore local cuisine, the reception staff are a valuable resource, offering helpful recommendations on the best places to eat. One creative option available to guests is take-out dining, with pizza from Manglar being highly suggested. The hotel's eating area is pleasantly situated under a partially open thatched roof near the pool, adding a touch of tropical ambiance to any meal enjoyed at the property.
Rooms
Villas H2O in Tulum Pueblo offers guests a delightful experience with its spacious, modern rooms that are both comfortable and beautifully maintained. Visitors frequently commend the large size of the rooms, which are bright, tastefully decorated, and equipped with essential amenities such as refrigerators, safes, and private balconies. The contemporary design, featuring a minimalistic yet cozy aesthetic, ensures a warm and inviting atmosphere. Rooms often have pleasant views overlooking the pool, enhancing the overall sense of relaxation and tranquility, complemented by the peaceful surroundings.
The hotel's commitment to cleanliness is evident, with rooms consistently noted as super clean and well-maintained. The accommodations are thoughtfully designed with ample storage and seating areas, meeting both practical needs and comfort expectations. Despite being off-center, the location offers a quiet retreat without sacrificing proximity to local dining spots, making it ideal for those looking for a peaceful yet conveniently located stay.
Comfortable bedding and good amenities such as air conditioning and fans further contribute to a restful experience. Guests appreciate the accommodations being top-notch, providing everything needed for a satisfying stay. For families, the larger rooms, including family suite options, come well-equipped to accommodate multiple guests with ease. Overall, Villas H2O provides an excellent choice for travelers seeking a serene, comfortable, and stylish lodging experience in the heart of Tulum.
Beds
Visitors at Villas H2O seem to consistently praise the comfort of the beds. Many guests describe the beds as comfortable, with some even noting them as perfect or super comfortable, indicating a high level of satisfaction. The spaciousness and quality of the bedding also receive positive mentions, adding to the overall comfort of the stay. The king-size bed, in particular, is highlighted for its comfort. However, there are a few mentions of beds in family rooms being somewhat narrow and not as comfortable for two adults or for some family members. Despite these occasional notes, the general impression is that the accommodations at Villas H2O, complemented by clean, spacious rooms and attentive service, provide a restful and enjoyable experience for guests.
Cleanliness
Villas H2O impresses with its impeccable cleanliness and well-maintained facilities, making it a popular choice among travelers seeking a tranquil escape. Guests frequently highlight the spacious and clean rooms, noting their modern decor and comfort. The large and beautiful swimming pool is a standout feature, providing a refreshing retreat after a day of exploring. The property exudes a peaceful ambiance, complemented by the lush environment and tidy surroundings. The accommodating staff are frequently praised for their friendliness and helpfulness, enhancing the overall guest experience. Although some areas could benefit from updates, the hotel's overall upkeep is commendable. Its strategic location ensures guests can easily access nearby attractions, making it a convenient hub for relaxation and exploration.
Staff
Villas H2O in Tulum stands out prominently in guest reviews due to its exceptional staff who consistently provide a welcoming and accommodating atmosphere. Visitors can expect genuinely friendly service marked by thoughtful touches throughout their stay. The staff at all levels, from the reception to the kitchen, deliver attentive care, ensuring guests feel comfortable and catered to. Staff members, including Gio, Juan Carlos, Israel, Tasha, Marco, and Leidys, are often singled out for their kindness and willingness to assist with various needs, including offering early check-ins when emergencies arise.
Moreover, guests rave about the proactive approach taken by the staff in providing recommendations for local attractions and dining options, enhancing the overall travel experience. From helpful tips around Tulum to guaranteeing a pleasant breakfast every morning, the team's dedication to guest satisfaction is unwavering. Whether it’s through their efficient service, genuine friendliness, or local insights, the staff at Villas H2O consistently goes the extra mile to ensure a memorable stay.
Wi-Fi
Villas H2O generally offers a positive Wi-Fi experience, with many guests noting good to excellent connectivity across the property. The Wi-Fi service is described as strong and reliable enough to meet basic needs, with several reviews highlighting its perfect performance. However, there are mentions of occasional connectivity issues, including a lack of access in certain areas like the pool and some rooms. Despite these intermittent challenges, the availability of free Wi-Fi is appreciated by guests. Overall, while mostly satisfactory, the Wi-Fi service may not be consistently perfect for all guests throughout the property.
Pool
Nestled amidst a lush, tropical garden, the pool at Villas H2O stands as a serene centerpiece, consistently impressing guests with its large and inviting design. The pool's ample size allows plenty of space for relaxation, even during busier times, offering a tranquil and calming experience. Guests frequently highlight the cleanliness and stunning beauty of the pool, often enjoying quiet moments to themselves in this paradisiacal setting.
Open 24/7, the pool offers a wonderful opportunity for refreshing dips at any time of the day or night. This flexibility, along with the well-maintained surroundings, elevates the entire guest experience. Coupled with the peaceful ambiance of the garden, it serves as an ideal spot for unwinding after explorations or simply enjoying a leisurely day.
The pool area, with its sun loungers and thoughtful landscaping, creates a perfect gathering space for guests, enhancing their overall stay. As the highlight of Villas H2O, the pool consistently receives praise for its elegance and the sense of relaxation it provides, making it a significant draw for visitors of all ages.
Parking
Villas H2O offers convenient parking options that guests appreciate for their ease and accessibility. Located in a serene area, the hotel provides both free and private parking opportunities right in front of the building, ensuring that visitors can park their cars securely and with minimal hassle. With parking available directly next to the complex, the hotel’s location supports those traveling by car, allowing for both a tranquil stay and easy mobility to explore further. The benefit of having parking accessible on a quiet street enhances the overall experience, making it a suitable choice for travelers who plan to drive in and around the area.
Family
Villas H2O in Tulum emerges as an ideal getaway for families, offering a welcoming and comfortable environment that caters superbly to guests of all ages. The charming, well-equipped family rooms provide ample space to unwind, ensuring a restful stay in this quaint hotel. Its clean and pleasant surroundings are complemented by a spacious pool with varying depths, which proves to be a hit among children, allowing them to enjoy the water safely and enthusiastically.
Strategically located near a bustling main avenue, the villa remains serene, undisturbed by the area's lively nightlife, thus offering a mix of convenience and tranquility. Families with vehicles find the location particularly advantageous, as it facilitates easy exploration of Tulum and its local attractions. The hotel’s proximity to shopping and dining options further enhances its appeal, ensuring guests have everything they need within easy reach.
The atmosphere at Villas H2O resonates with a sense of ease, making it an inviting option for families. The friendly staff contribute significantly to the positive experience, accommodating diverse family needs and providing valuable local insights. Guests often express intentions to revisit, driven by their children's particular enjoyment of the hotel.
Overall, the combination of an intimate setting, family-friendly amenities, and an approachable community vibe ensures that Villas H2O stands out as a highly recommended option for families looking to relax and explore Tulum.
3 Star
Villas H2O in Tulum offers travelers a pleasant stay with a notable emphasis on value for money. Its central location provides convenient access to the town and its famous ruins, making it an ideal base for exploring the area's cultural offerings. The hotel strikes a balance with its stylish yet fairly basic standards, meeting expectations set by its promotional material. Guests will find the facilities comfortable and clean, alongside a touch of bohemian flair that adds character to the atmosphere. The staff is recognized for being welcoming and friendly, enhancing the overall experience for a short stay of several nights. With modern amenities and a good price-quality relationship, Villas H2O manages to deliver satisfaction without the frills, catering well to those seeking efficient service in a prime location.
Yes, Villas H2O has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Villas H2O.
No, Villas H2O doesn't allow dogs.
Yes, parking facilities are available at Villas H2O.