Tulum, Lote 12 Tankah IV20.268677,-87.38157(Show on Map)
7.2
Good
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+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
'O' Tulum Riviera Maya Condo Hotel' is a serene and idyllic retreat that offers guests an exclusive, adults-only experience on the tranquil coast of Tulum. The hotel is nestled away from the bustling tourist areas and offers picturesque ocean views, catering to those seeking peace, privacy, and a romantic escape. The location, while somewhat remote and reached via a challenging dirt road, provides a perfect setting for relaxation, complete with near-exclusive beaches and a nearby cenote for added adventure.
Guests consistently praise the hotel's inviting ambiance, supported by an exceptional staff known for their friendliness, attentiveness, and professionalism. Key staff members like Nuria, Cynthia, and Christian go above and beyond to ensure a memorable stay. The team’s dedication is reflected in the seamless hospitality, from the reception to the restaurant and housekeeping services.
Dining at 'O' Tulum is notable, particularly for the breakfast, which, despite a limited menu, impresses with fresh, made-to-order, and flavorful Mexican dishes. While the dinner menu may come across as limited and somewhat pricey, it delivers delicious offerings that include standout seafood and Mexican specialties, complemented by the excellent cocktails.
The hotel's accommodations are commended for their spaciousness, comfort, and stunning ocean views. Rooms come equipped with private pools or swim-up access, adding to the luxury experience. The decor and room amenities facilitate restful stays, though some minor issues like humidity can occur.
With several pools on the property, including a breathtaking rooftop infinity pool, guests have multiple options for relaxation amidst beautiful sea views. Although there are occasional maintenance concerns, especially around cleanliness, these are overshadowed by the overall appeal of the escape provided by the hotel's serene environment.
Aimed at providing a perfect spot for couples or honeymooners, this intimate 12-room hotel emphasizes seclusion and tranquility, making it an ideal setting for anniversaries and romantic getaways. Special touches like room upgrades and complimentary dinners for honeymooning guests enhance the romance. Despite some variability in reviews concerning Wi-Fi and five-star status, 'O' Tulum delivers a favored, quiet retreat ideal for those looking to unwind and reconnect.
Categories
Luxury
A 5-star adults-only boutique hotel located in Tankah Bay. It boasts an infinity pool, a rooftop pool, and an indoor pool. Rooms include balconies or terraces and mini-bars, offering a tranquil and luxurious adult-focused retreat.
Adult Only
This boutique hotel is exclusively for adults, providing a quiet and intimate atmosphere. It offers personalized service and unique accommodations, ensuring a relaxing and memorable stay for its guests.
Small
As an adults-only boutique hotel, O' Tulum offers a serene and intimate atmosphere. The smaller size and focus on adult relaxation contribute to a cozy and peaceful environment.
5 Star
An adults-only boutique hotel offering a unique and intimate experience. Its personalized service and attention to detail create a memorable and relaxing stay.
Honeymoon
Pool
Indoor Pool
Outdoor Pool
Outdoor Pool
Dog Friendly
Business
Parking
Indoor Pool
Room Types
Suite with Balcony and Plunge poolThis double room features a balcony, air conditioning and spa bath.
Honeymoon Suite Ocean Front and Plunge PoolThis double room has a balcony, private entrance and minibar.
Master Suite Ocean View and Plunge PoolThis double room features a balcony, air conditioning and bathrobe.
Suite with BalconyFeaturing a private entrance, this air-conditioned suite comprises 1 bedroom and 1 bathroom with a shower. This suite provides a TV. The unit offers 1 bed.
Suite with Sea ViewThe suite has 1 bedroom and 1 bathroom with a shower and free toiletries. This suite features air conditioning, a private entrance and a TV. The unit has 1 bed.
Guest Reviews
7.2
Good
Review Summaries
Location
'O' Tulum Riviera Maya Condo Hotel' offers guests a tranquil, secluded retreat nestled away from the bustling tourist area of Tulum. Situated right on a picturesque coastal stretch with stunning ocean views, the location is idyllic for those seeking peace and privacy. Despite being accessible via a bumpy and rugged dirt road, the hotel stands out for its sense of serenity and exclusivity, allowing visitors to escape the noise and crowds of the more popular areas.
The setting provides beautiful, near-exclusive beaches that, while not always accessible, add to the sense of privacy given the absence of neighboring commercial properties. The calm surroundings make it ideal for a romantic couple’s getaway, promising relaxation in its private and gorgeous landscape. Guests also enjoy the convenience of a nearby cenote, which is reachable by bike, adding a touch of adventure to the peaceful environment.
While the location is far from the main strip and Tulum’s central dining and shopping, those looking for a quiet escape may find it perfect for unwinding. However, it may be less convenient for those without personal transportation, as the distant city center and the challenging access road could pose a hurdle for frequent trips. Nevertheless, the boutique hotel offers a unique blend of serenity and simplicity for visitors wishing to retreat from everyday life.
Breakfast
'O' Tulum Riviera Maya Condo Hotel' offers an impressive breakfast experience that consistently delights its guests. Although the breakfast menu presents limited choices, the offerings are far from ordinary and definitely not your typical continental spread. The hotel ensures freshness and flavor by providing made-to-order meals, which are often described as delicious, nutritious, and fulfilling. Many guests enjoy a variety of options that include Mexican-style dishes, such as the beloved Yucatán breakfast and super tasty pancakes. The stunning views from the breakfast area only enhance the enjoyment of the meal, offering a tranquil and picturesque start to the day.
Despite the simplicity and smaller portions of some menu items, the quality of food stands out with dishes made fresh to order. Guests commend the breakfast for being generous in portions, ensuring a hearty start to their day. Drinks crafted by the bartender also receive praise, with many mentioning the quality of margaritas and mojitos. The breakfast service, although occasionally delayed, ultimately provides a great gustatory experience with its flavorful offerings. In summary, 'O' Tulum impresses with its consistently excellent breakfast, showcasing fresh ingredients, delicious recipes, and occasionally exceptional culinary creations that leave a lasting impression.
Dinner
O' Tulum Riviera Maya Condo Hotel offers a dining experience that has garnered predominantly positive feedback from its guests. The on-site restaurant is praised for serving exceptional and delicious food, with the shrimp pasta, steaks, seafood, and O’Tulum pizza frequently highlighted as standout dishes. The tacos and surf and turf burrito are also favorites among diners. Guests commend the restaurant’s ability to deliver quality food for both lunch and dinner, and the cocktails at the bar are noted for their excellence. Visitors appreciate the service, describing it as amazing, with staff known for being kind and accommodating, particularly when organizing private or romantic dinners on the terrace or on the beach.
While the restaurant's menu is described as delicious, there are mentions of it being limited and somewhat pricey. Portions can be small, and some guests find the menu basic, suggesting room for improvement. Nevertheless, the overall dining experience is enhanced by the restaurant's beautiful ocean view, further complemented by a romantic ambiance for special occasions. Despite some areas for growth, the positive dining experiences at O' Tulum underscore a culinary offering that many guests find satisfying and worth recommending.
Rooms
O' Tulum Riviera Maya Condo Hotel offers an impressive array of rooms that consistently receive praise for their comfort and stunning ocean views. Many guests appreciate the spaciousness and cleanliness of the accommodations, noting the rooms are well-designed and immaculately maintained. The private pools and jacuzzis on balconies are recognized as stand-out features, providing an excellent way to relax while enjoying the beautiful ocean views. Guests often highlight the comfort of the beds and the quality of amenities, such as mini-fridges and TVs, contributing to restful nights.
Rooms with direct sea views and swim-up access are particularly recommended, as they offer a unique experience with uninterrupted vistas and the luxury of stepping straight into a pool. Despite some minor issues like humidity within the rooms, the ocean-facing locations are considered worthwhile for the picturesque sunrises and tranquil atmosphere. Guests frequently describe the rooms as high quality, stylish, and quiet, emphasizing their appeal for guests looking for a peaceful getaway.
Beds
At 'O' Tulum Riviera Maya Condo Hotel, the beds garner significant praise from guests for their comfort. Many visitors highlight the exceptional comfort of the beds, often describing them as phenomenally comfortable and highlighting the quality bedding and soft cotton sheets. The rooms are noted as being not only comfortable but also spacious, often featuring king-size beds that contribute to a restful experience. While some guests mention that the pillows could be softer and that there can be varying opinions on the firmness of the beds, the overall consensus leans towards a positive sleeping experience. The staff is also commended for their promptness in addressing any issues, ensuring a pleasant stay for all.
Cleanliness
O' Tulum Riviera Maya Condo Hotel receives mixed reviews regarding its cleanliness and maintenance. On the positive side, guests frequently commend the hotel for its impeccable cleanliness, noting that the rooms are very clean and comfortable, with spotless facilities and well-maintained public bathrooms. The staff is described as friendly and helpful, contributing to a relaxing and peaceful atmosphere that makes it an ideal spot for a restful stay. The attention to detail by the cleaning staff, even creating towel origami, adds an extra touch of care.
However, some reviews highlight significant concerns, particularly regarding maintenance issues. While the hotel is generally clean, there are multiple reports of neglected areas, such as dirty mirrors and windows across the property and unclean pools. Certain facilities, particularly the bathrooms and dining areas, are mentioned as requiring more attention. Additionally, the presence of bugs and seaweed build-up on the beach are noted detractors. Overall, the hotel's staff and atmosphere provide a welcoming environment, but improvements in maintenance and upkeep could significantly enhance the guest experience.
Staff
The staff at 'O' Tulum Riviera Maya Condo Hotel' consistently receives high praise from guests for their exceptional friendliness, attentiveness, and professionalism. Visitors frequently highlight the warm and welcoming nature of the staff, making them feel right at home. Nuria, Cynthia, and Christian are mentioned as standout staff members who go above and beyond in their service, demonstrating a high level of care and dedication. Guests appreciate the seamless and accommodating hospitality provided by the entire team, from the front desk to the restaurant and housekeeping.
The staff's dedication to customer service is reflected in their willingness to help with any request, offering great advice and ensuring a comfortable stay. With their incredibly helpful and kind demeanor, the staff contribute significantly to the hotel's inviting atmosphere. Whether enjoying the excellent restaurant service or interacting with the amazing concierge, guests repeatedly acknowledge that the friendly and attentive team plays a vital role in making their experience at the hotel special and memorable.
Wi-Fi
O' Tulum Riviera Maya Condo Hotel provides complimentary Wi-Fi to its guests, with mixed feedback about its performance. In certain areas of the hotel, the Wi-Fi is noted as being excellent and of good quality, making it conducive for those needing a reliable connection. However, some reviews suggest that the Wi-Fi can be inconsistent or average, especially within the guest rooms. Additionally, the remote location of the hotel might contribute to occasional connectivity issues. Overall, guests can generally expect decent Wi-Fi service but may experience variations in performance depending on their specific location within the hotel.
Pool
Nestled in a picturesque setting, 'O' Tulum Boutique Hotel offers an array of pools that capture the essence of a serene escape. With multiple pools to choose from, guests have the chance to enjoy stunning views and a relaxing atmosphere. The highlight is undoubtedly the rooftop infinity pool, which provides breathtaking vistas of the ocean, making it a prime spot for relaxation. Many rooms boast private pools, offering a secluded and intimate experience enhanced by beautiful sea views. The swim-up pool rooms also add a touch of luxury, creating a seamless transition from room to water. While some guests have noted challenges with pool maintenance, the overall appeal of having several diverse pools to explore adds to the hotel's charm. Despite any shortcomings, the dedicated and friendly hotel staff ensure a pleasant stay, contributing to the overall inviting ambiance of this adult-only retreat.
5 Star
O' Tulum Riviera Maya Condo Hotel has received varied assessments of its five-star status from guests. While some visitors found the establishment truly deserving of its luxurious rating, with service that's undeniably five stars—highlighting the staff's kindness, friendliness, and helpfulness—others had contrasting experiences. The restaurant is praised as first-class, offering delicious culinary experiences that match the five-star claim. Despite these positive notes, certain guests have felt the hotel's presentation did not reflect the advertised magnificence, equating it to a hostel level instead. Concerns were raised about the facilities, particularly the shower experience, which fell short of expectations. While certain aspects of the hospitality and dining experience at O' Tulum indeed hit the mark, some areas might need reassessment to universally align with its lofty aspirations.
Adult Only
Nestled in a secluded area, O' Tulum Boutique Hotel offers an ideal escape for those seeking tranquility and relaxation. With its adults-only concept subtly emphasized throughout guest experiences, this intimate boutique hotel boasts only 12 rooms, ensuring a serene environment far removed from the bustle of larger resorts. The peaceful ambiance is unmarred by the usual clamor of children, providing a perfect refuge for couples looking to reconnect and unwind. While the rocky beach may not be suited for swimming, the inviting pool makes up for it, offering a refreshing oasis amidst the peaceful surroundings. The hotel is often highlighted as a top choice for couples' retreats, ideal for those desiring a quiet and undisturbed getaway.
Outdoor Pool
O' Tulum Riviera Maya Condo Hotel offers a remarkable array of pool options that have left a positive impression on guests. The hotel features two fantastic pools that overlook the ocean, providing a stunning backdrop for relaxation. There is a public pool accessible 24 hours a day, ensuring guests can enjoy a swim at any time. With lots of pools to choose from, including a main pool with ocean views and a swim-out pool shared among rooms, the hotel caters to various preferences. Some rooms even boast their own private swimming pool and jacuzzi for added luxury. The ambiance is described as cute, peaceful, and well-maintained, enhancing the overall experience.
Honeymoon
O' Tulum Riviera Maya Condo Hotel is highly recommended for couples seeking a romantic and serene retreat. The hotel is praised for its stunning beach views and intimate atmosphere, creating an ideal setting for newlyweds or those celebrating special occasions like anniversaries. Many guests found the honeymoon suite to be fantastic, offering impressive amenities such as a bathtub and a terrace. The hotel goes above and beyond in terms of service for honeymooners, often upgrading guests to the honeymoon suite and providing thoughtful touches like room decorations with balloons and flowers, as well as complimentary dinners. The romantic vibe and perfect level of seclusion make it a favored choice for weekend getaways and honeymoons, providing a peaceful escape without interruptions. Despite some occasional issues with room availability, most visitors have left with cherished memories, vouching for the hotel as a great destination for a romantic vacation.
Luxury
O' Tulum Riviera Maya Condo Hotel is a hidden gem that promises an indulgent experience surrounded by natural beauty. The hotel stands out for its immaculate service and superb professionalism of the staff, offering guests a restful and luxurious escape. It's a stunning hotel where the tranquil ambiance is matched by the elegance of its facilities. Guests are treated to picturesque views of the turtles and can enjoy the luxury of private pools and jacuzzis, especially when staying in sea-view rooms. The styling of the property is outstanding, creating a sexy and fabulous atmosphere. Visitors are consistently impressed by the warmth and attentiveness of the personnel, commending their welcoming nature and excellent recommendations. The combination of a beautiful environment, excellent establishment, and top-notch service creates an exquisite getaway for those seeking relaxation.
FAQ
Yes, O' Tulum Riviera Maya Condo Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
No, a spa isn't available at O' Tulum Riviera Maya Condo Hotel.
Yes, O' Tulum Riviera Maya Condo Hotel welcomes dogs.
Yes, parking facilities are available at O' Tulum Riviera Maya Condo Hotel.
No, O' Tulum Riviera Maya Condo Hotel doesn't have a gym.
