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Summary of reviewsTrece Lunas Tulum provides a serene and secluded escape on the outskirts of Tulum, surrounded by lush nature, creating a peaceful haven perfect for those seeking tranquility. The small-scale accommodation boasts large, beautifully designed rooms and a tranquil environment that offers a true jungle experience. Strategic for exploring Tulum with a car or scooter, the location ensures quiet surroundings away from the city's chaos, while a 5-minute bike ride gives access to dining and café options. Although the unpaved, bumpy roads can pose logistical challenges, especially at night or during rains, the tranquil surroundings and lower costs compared to central Tulum make it worth the journey.
The rooms at Trece Lunas Tulum are consistently praised for being spacious, clean and tastefully decorated, many featuring high ceilings, private terraces and well-equipped kitchens, ideal for self-catering. Guests appreciate the quiet, peaceful ambiance, comfortable beds, air conditioning and the large garden and pool area, which provide a serene environment for relaxation. Daily housekeeping and thoughtful interior design contribute to a meticulously maintained and elegant space. Communication with the property is smooth, ensuring a hassle-free stay.
Cleanliness is a standout feature with guests commending the property's exceptional maintenance and daily cleaning services, ensuring fresh towels and a pristine environment. The combination of aesthetic appeal and cleanliness, coupled with an attentive management team, enhances the overall guest experience.
The staff at Trece Lunas Tulum are frequently highlighted for their exceptional service. Names like Claudia, Martina and Regina receive special mentions for their responsiveness, warmth and helpfulness, arranging everything from transportation to local recommendations. Swift and effective communication via WhatsApp ensures a smooth experience for all visitors.
WiFi at the property is lauded for its reliability and strong connection with minimal issues reported. The pool area, described as beautiful, clean and inviting, is another major highlight, featuring both communal and private mini pools. The well-maintained tropical garden adds to its charm, creating a picturesque and relaxing environment. Despite occasional remarks about the water temperature, the pool remains a highly praised feature.
The comfortable and spacious beds, particularly the king-sized ones, contribute significantly to guests' overall comfort, ensuring restful nights of sleep. Visitors frequently note the high quality of the bedding and luxurious feel of the mattresses.
Trece Lunas Tulum excels as a four-star destination, offering a remarkable value-for-money experience, often compared to five-star establishments. The well-maintained structure and excellent outdoor facilities, including a functional outdoor kitchen, contribute to its high rating.
The peaceful and romantic setting with tastefully decorated apartments and a tranquil environment, makes it an ideal location for a romantic retreat, perfect for honeymoons or intimate getaways. Trece Lunas Tulum offers a magical and relaxing atmosphere, ensuring a memorable stay for all visitors. Show more
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Categories
Aparthotel for Honeymoon
Romantic Aparthotel
Aparthotel with Swimming Pool
Private Pool Outdoor Pool
Small Aparthotel
4-Star Aparthotel
Aparthotel with Outdoor Pool
Aparthotel with Private Pool Rooms
Room Types
Studio ApartmentThis apartment features a pool with a view. Featuring a private entrance, this air-conditioned apartment is comprised of a kitchen, 1 bedroom and 2 bathrooms with a shower and a hairdryer. Guests will find a stovetop, a refrigerator, kitchenware and a tea and coffee maker in the well-equipped kitchen. The apartment also has a barbecue. Boasting a terrace with garden views, this apartment also offers soundproof walls and a flat-screen TV with streaming services. The unit offers 1 bed.
Apartment with TerraceGuests will have a special experience as this apartment features a pool with a view. Featuring a private entrance, this air-conditioned apartment is comprised of a kitchen, 1 bedroom and 2 bathrooms with a shower and a hairdryer. Guests will find a stovetop, a refrigerator, kitchenware and an oven in the kitchen. The apartment also has a barbecue. Boasting a terrace with garden views, this apartment also offers soundproof walls and a flat-screen TV with streaming services. The unit offers 1 bed.
LoftThis apartment's standout feature is the pool with a view. Boasting a private entrance, this air-conditioned apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. Guests will find a stovetop, a refrigerator, kitchenware and a tea and coffee maker in the kitchen. The apartment also features a barbecue. The unit has soundproof walls, garden views, a terrace and chocolate is offered for guests. The unit has 1 bed.
Suite with BalconyThis suite's standout feature is the pool with a view. Featuring a private entrance, this air-conditioned suite is comprised of 1 bedroom and 1 bathroom with a shower and a hairdryer. The unit features soundproof walls, garden views, a terrace and chocolate is featured for guests. The unit offers 1 bed.
Deluxe Bungalow with Garden ViewThis bungalow's standout feature is the pool with a view. Boasting a private entrance, this air-conditioned bungalow includes 1 living room, 1 separate bedroom and 2 bathrooms with a shower and a hairdryer. Guests will find a stovetop, a refrigerator, kitchenware and a tea and coffee maker in the kitchen. The bungalow also features a barbecue. The unit has soundproof walls, garden views, a terrace and chocolate is offered for guests. The unit has 1 bed.
Apartment with Pool View This apartment features a pool with a view. Boasting a private entrance, this air-conditioned apartment features 1 living room, 1 separate bedroom and 2 bathrooms with a shower and a hairdryer. Guests will find a stovetop, a refrigerator, kitchenware and a tea and coffee maker in the well-fitted kitchen. The apartment also comes with a barbecue. Featuring a terrace with garden views, this apartment also features soundproof walls and a flat-screen TV with streaming services. The unit has 2 beds.
Guest Reviews
9.2
Excellent
Location
Trece Lunas Tulum offers a serene and secluded escape from the bustling center of Tulum. Located on the outskirts, it presents a peaceful haven enveloped by lush nature, ideal for guests seeking tranquility. The small-scale accommodation boasts of large rooms and an enchanting environment, offering a true sense of being in the jungle.
The property is relatively close to various activities and excursions, making it a strategic spot for exploring Tulum, provided you have a car or scooter. Guests appreciate its quiet and private atmosphere, away from the city's chaos, yet not too far from the dining and café options which are just a 5-minute bike ride away.
However, potential visitors should be prepared for some logistical challenges. The roads leading to Trece Lunas are often described as unpaved, bumpy and poorly lit with some areas still under development. Accessing the hotel can be difficult particularly at night or during rainy spells when roads may flood.
Despite these access issues, many agree that the journey is worth it. The peaceful surroundings, coupled with a location that keeps you away from the noise and high costs of Tulum's central area, make Trece Lunas a great place to unwind, provided you have suitable transportation. The area around the hotel is quiet with a growing neighborhood, ensuring future growth and possibly better infrastructure in time.
Rooms
Trece Lunas Tulum offers guests a remarkable stay with its beautifully designed and spacious rooms. The rooms are consistently described as clean, comfortable and tastefully decorated with many featuring high ceilings and private terraces. Many accommodations include well-equipped kitchens or kitchenettes, making them ideal for self-catering. The rooms and suites are outfitted with large, comfortable beds, air conditioning and ample space for relaxation. Guests appreciate the quiet and peaceful ambiance, enhanced by effective sound insulation and private outdoor areas.
The property boasts a large garden and pool area, providing a serene environment for leisure. The thoughtful interior design and daily housekeeping result in a meticulously maintained space. Some suites come with private jacuzzis, adding a touch of luxury. Communication with the property is seamless with clear instructions provided for accessing rooms, even in the absence of a reception desk. Overall, Trece Lunas Tulum combines elegance, comfort and practicality to deliver a highly satisfying guest experience.
Beds
Trece Lunas Tulum has garnered substantial praise for its exceptionally comfortable beds. Guests frequently highlighted the unparalleled comfort of the mattresses with many noting the luxurious feel of the bedding. Among the standout features are the spacious king-sized beds, which many found to be a delightful addition, often described as huge and super comfortable. Reviewers consistently mentioned having wonderful nights' sleep, attributing this to the quality of the beds and pillows.
The bedding is frequently described as top-notch and of amazing quality, contributing significantly to the overall comfort of the stay. The rooms themselves are spacious and well-appointed with some guests mentioning additional amenities such as private jacuzzis, which complement the restful sleeping arrangements. While the majority of the reviews focus on the commendable comfort of the beds, there are a few mentions of double beds being slightly smaller than some guests preferred.
In conclusion, visitors to Trece Lunas Tulum are likely to appreciate the hotel's emphasis on providing a superior sleeping experience, ensuring that comfort is at the forefront of their stay.
Cleanliness
Trece Lunas Tulum has garnered notable praise for its exceptional cleanliness and meticulous maintenance. Guests consistently commend the rooms for being very clean with many highlighting the daily cleaning service, which ensures fresh towels and tidied beds. The property itself, including the pool and apartments, stands out for being spotless and pristinely kept, offering a very clean and comfortable environment.
Elegantly furnished, beautifully decorated and modern, the facilities at Trece Lunas Tulum are not only well-maintained, but also efficiently managed. Reviews frequently mention the quick and helpful management team, who are attentive to guest needs, from arranging early-morning taxis to providing efficient laundry services.
Visitors appreciate the combination of cleanliness with aesthetic appeal, noting the lovingly designed and spacious apartments. The well-appointed kitchen areas and clean, inviting spaces contribute to the overall positive experience at this accommodation. The peaceful and quiet setting further enhances the appeal, ensuring a restful stay.
In summary, Trece Lunas Tulum excels in maintaining a beautifully appointed and exceptionally clean environment, delivering a consistently high standard of cleanliness and comfort for its guests.
Staff
The staff at Trece Lunas Tulum receive unanimous praise for their exceptional service and attentiveness. Guests frequently highlight Claudia and her exceptional responsiveness, warmth and helpfulness, noting her and her husband's readiness to assist with everything from restaurant suggestions to transportation arrangements. The entire team is described as friendly, kind and accommodating with several mentions of swift and effective communication, often via WhatsApp, which ensures smooth and hassle-free stays. The property's management, including Martina and Regina, also received specific commendations for their proactive support, useful local tips and overall friendliness. From early check-ins to maintaining the property to high standards, the staff consistently exceed expectations, creating a welcoming and hospitable environment for all visitors.
Wi-Fi
Guests at Trece Lunas Tulum have largely praised the hotel's WiFi, frequently noting its reliability and strong connection. Many have described the internet as fast and effective with excellent coverage throughout the property. Reviews consistently mention that the WiFi worked fine or very well with few issues reported. There were some minor remarks about occasional problems, but overall, the feedback highlights the dependable and efficient online connectivity offered by the hotel.
Pool
The pool area at Trece Lunas Tulum receives high praise from guests who find it to be a fantastic feature of the hotel. Described as beautiful, sparkling and inviting, the pool is a standout for its clean and well-maintained condition. The grounds and garden surrounding the pool also add to its charm, offering a lush, tropical setting that many guests find truly relaxing.
The hotel boasts a range of pools, including a large communal pool, private mini pools and even a pool with a hydro bath. The poolside comfort and atmospheric surroundings enhance the overall experience, making it a preferred spot for relaxation. Guests particularly appreciate the picturesque and Instagrammable quality of the pool area.
However, a few guests note that the water can be quite cold, particularly in the private pools. Despite this, the positive feedback overwhelmingly highlights the pool as a superb feature, fitting perfectly within the stunning and serene outdoor areas of the hotel.
4 Star
Trece Lunas Tulum impresses with its top-notch amenities and luxurious setting, positioning itself as an excellent 4-star destination. Guests have praised the hotel for offering outstanding quality for the price, noting its remarkable value-for-money. The property provides a cost-effective stay with a great price-performance ratio. Its well-maintained structure is highlighted in numerous reviews with some even suggesting it's better than many four-star hotels and comparable to five-star establishments. Many highly recommend Trece Lunas Tulum for anyone seeking a superior four-star experience.
Outdoor Pool
The outdoor pool at Trece Lunas Tulum consistently receives high praise from guests, highlighted by its beauty and cleanliness. The well-maintained tropical garden surrounding the pool enhances the serene and inviting atmosphere. Many appreciate the superb design and the comfortable, cozy environment, deeming it perfect for relaxation and cooling down.
The pool area is often described as pleasant, great for both chilling and relaxing and the addition of a hydro bath elevates the experience. The outdoor facilities are excellent, featuring a functional outdoor kitchen, which guests find to be a valuable amenity. Overall, the combination of a nicely maintained garden and superb outdoor area contributes significantly to the appeal of Trece Lunas Tulum, making it a favored spot for a tranquil retreat.
Romantic
Nestled away from the hustle, Trece Lunas Tulum offers an idyllic and serene escape, perfect for those seeking a romantic retreat. This little corner of paradise features tastefully decorated apartments that create a magical and relaxing atmosphere. The property’s tranquil environment serves as an oasis of peace, making it an ideal location for a honeymoon or any romantic stay. Guests will find the romantic room settings and pleasant swimming pool enhance the overall experience, providing the perfect backdrop for a memorable and intimate getaway.
Yes, Trece Lunas Tulum - Enchanted Resort has pool(s) that belong to one or more of the following categories: Private Pool, Outdoor Pool.
No, a spa isn't available at Trece Lunas Tulum - Enchanted Resort.
No, Trece Lunas Tulum - Enchanted Resort doesn't allow dogs.
No, parking facilities aren't available at Trece Lunas Tulum - Enchanted Resort.
No, Trece Lunas Tulum - Enchanted Resort doesn't have a gym.