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Una Vida

Tulum , Avenida Tulum (Show on Map)

9.7

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsUna Vida is a hidden gem located in Tulum town, offering a peaceful and relaxing environment away from the bustling crowds of the beach area. While some guests find the location a little far from the beach and main attractions, the hotel offers free bikes for exploration of the charming local restaurants and La Veleta. The breakfast experience at Ananda restaurant is delightful with homemade Papaya marmalade, freshly brewed cappuccinos and delicious smoothies. The dinner menu offers healthy and delicious options that guests found excellent with a beautiful view of the pool. The rooms are elegant, spacious and clean with lovely decorations and comfortable beds. The hotel's exceptional staff is attentive, friendly and professional, going above and beyond to make guests feel at home. The pool area is described as "spectacular" and offers a relaxing and comfortable environment for a refreshing swim with a pool bar and restaurant. The hotel offers various mindfulness activities like yoga, meditation that are included in your stay. Una Vida is a luxurious and romantic hotel that creates a magical ambiance perfect for a tranquil and enchanting stay.
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Categories

Luxury Hotel

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Dogs Stay Free

Do you accept dogs in all rooms?
Yes

Is there an extra charge?
Free! There is no extra charge. Dogs stay for free.

Should the dog owner notify you before checking in?
Yes, During the booking process

Romantic Hotel

Hotel with Swimming Pool

Private Pool Outdoor Pool

Location of the pool: Outdoor pool

In the pool there is also:

an area designated for children

Pool surface size: 150 m²

Hotel with Free Wi-Fi

Business Hotel

Hotel with Parking

Hotel for Yoga

What percentage of your guests practise yoga during their stay? Under 50%

Is there an area in the premises dedicated to practising yoga? Yes. Palapa roofed teepee.

Is there an area near the hotel/accommodation ideal for practising yoga? Yes

5-Star Hotel

Hotel with Outdoor Pool

Hotel where Dogs Stay Free

Hotel with Private Pool Rooms

Room Types

About Una Vida

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Guest Reviews

9.7

Excellent

Location

Una Vida is a beautiful property located in Tulum town, away from the bustling crowds of the beach area. It's a great place to stay for a peaceful getaway while still being within walking distance of charming local restaurants and popular spots like La Veleta. The hotel provides free bikes that guests rave about, making it easy to explore the surroundings. The location may not be ideal for everyone, as it's a little far from the beach and the main attractions, but those seeking a tranquil setting away from the chaos of the city will find it perfect. While some guests prefer to rent a car or scooter for convenience, others find the walkable distance to town sufficient. The restaurant is excellent and the atmosphere integrates beautifully with the jungle surroundings. Overall, Una Vida is a hidden gem and a destination worth visiting for a few days regardless of the location in Tulum town.

Breakfast

Una Vida offers a delightful breakfast experience for its guests. The restaurant team, led by Santos, is always cheerful and welcoming guests with a smile. While some guests find the breakfast a bit pricey, the food options available showcase excellent quality and appeal to diverse tastes, from homemade Papaya marmalade, perfectly poached-eggs over artisan bread and fluffy hot cakes to freshly brewed cappuccinos, sliced avocado and freshly squeezed orange juice. The detox green juice and Kali smoothie are some of the guests' favorites. Moreover, the hotel offers yoga every morning, adding more value to the guests' day. Paola serves breakfast with care and love under the palapa, making the experience more pleasant. While some guests expected a cheaper breakfast option or a minimum breakfast inclusion in the room rate, the overall breakfast experience at Una Vida receives positive reviews.

Dinner

Una Vida offers a culinary experience that will tantalize your taste buds with its delicious and fresh food. Guests who dined at Ananda restaurant enjoyed a picturesque view of the pool. One guest raved about the spinach-filled raviolis over a buttery and light tomato sauce, while others loved the pork belly tacos. Although some guests thought the prices for food and drinks were high, they acknowledged that the food was amazing. The neighboring Bardo restaurant was also recommended as a better alternative though pricey. Some guests found the food menu a bit boring, but overall, Una Vida's great kitchen/restaurant served healthy and delicious food with good drinks too. Some reviewers used words such as "excellent", "delicious" and "great" to describe the food, although they admitted that it could be a little expensive. The restaurant was also recommended for petit déjeuner (breakfast) and dinner.

Rooms

Una Vida is a lovely boutique hotel surrounded by beautifully designed gardens and pools that look magical at night with the hundreds of candles. The rooms are spacious, clean and comfortable, each equipped with air conditioning, a safe and attractive bathrooms. The design is timeless, elegant and luxurious with lovely decorations, linens, pottery and soaps. The hotel has a tranquil and relaxing atmosphere with a plunge pool and private outdoor areas for some rooms. The property is exceptionally well designed with a beautiful atmosphere. Guests appreciated the spacious rooms, comfortable beds and spacious closets. The hotel is a haven of peace with very lovely and nature-friendly ambiance. Some guests had a deluxe room with a private pool, which wasn't perfect, not warm enough and a bit dirty. The hotel is in a very quiet location with a beautiful and intimate side, a zen pool and beautiful rooms. Guests gave compliments about the wonderful staff and their attentive service.

Beds

Una Vida is a hotel that will not disappoint when it comes to comfortable beds. Many guests have raved about the king-sized beds in their rooms, saying they were perfect for families and very comfortable. Rooms have been described as stunning and spacious with large beds. However, a few guests mentioned that the mattresses were too firm and caused some discomfort. But overall, guests have praised Una Vida for the comfortable and solid beds they offer.

Cleanliness

Una Vida hotel has received rave reviews regarding its cleanliness from its guests. Travelers have repeatedly praised the establishment for providing a relaxing, cozy and spotless atmosphere during their stay. Many have raved about how pristine and well-maintained the property is, noting the cleanliness of their rooms and the shared spaces. The cleaning team has been commended for being very precise and easily contacted via concierge. Guests have also appreciated the small touches Una Vida has provided, such as glass and bottles of waters in the rooms and beauty products such as Lait après soleil, shower gels, shampoos and conditioners. However, a few reviews had mentioned some small issues, such as the pillows not being comfortable and the need for better attention to cleaning the air conditioning vents. Overall, Una Vida is a beautiful and clean retreat with an exceptional design and attentive staff that goes above and beyond to make guests feel at home.

Staff

Una Vida hotel is a stunningly beautiful hotel that offers not only breathtaking facilities but also an exceptional staff that goes above and beyond to make sure that every guest has a memorable stay. The team is known for being friendly, kind and professional, making you feel welcomed and at home from the moment you arrive. The front desk staff, especially Daniela, John and Jose, are mentioned repeatedly for their outstanding customer service and hospitality. They are always available to answer questions, make recommendations and help with any reservations or bookings. The restaurant, bar and cleaning staff are also praised for their excellent service and attention to detail. In addition, the hotel offers various activities around mindfulness, such as yoga and meditation, that are included in the stay, making it even more special. The staff pays attention to all the little details to ensure your stay is as comfortable and enjoyable as possible. Many guests comment that they would like to give the staff a raise or wish they could stay longer. Overall, Una Vida hotel stands out not only for its beautiful surroundings but also for its exceptional team that sets it apart from other hotels.

Pool

If you're looking for a hotel with a beautiful pool, Una Vida should definitely be on your list. Guests have raved about the relaxing and comfortable pool area and hotel grounds, which are constantly tended to by the staff to keep them clean and tidy. The pool is heated, making it perfect for a dip after a day out exploring the local area or visiting nearby cenotes. Some guests even mentioned that they loved using both Una Vida's pool and the pool at the neighboring Bardo hotel, which is under the same management.

The pool itself is described as "gorgeous," "amazing," and "spectacular." It's surrounded by lush vegetation and even lit up at night with hundreds of candles, making for a truly magical atmosphere. Guests also appreciated the poolside bar and restaurant, which are decorated with antiques and other charming details.

If you prefer a more private swimming experience, a few rooms even come with their own plunge pools. However, many guests found the main pool area to be so enjoyable that they only used their private pool once or not at all. Families with children should also note that the hotel is welcoming to kids with one guest describing it as "very peaceful and relaxing but also welcoming."

There were a few negative comments about the pool, such as one guest who noted that the private pool filter system should be working 24/7. Another mentioned that their private villa pool was too cold for their infant, so they preferred to use the main pool instead. However, these comments were few and far between.

Overall, Una Vida's pool area seems to be a highlight of the hotel according to guest reviews with some calling it a "little paradise" and "paradisiac." Whether you're seeking relaxation or a refreshing swim, this hotel's pool area won't disappoint. Plus, guests can even access the pool and facilities at the neighboring Bardo hotel for even more swimming options.

5 Star

Una Vida is a hidden gem in the heart of Tulum's jungle. The hotel received exceptional reviews from guests who have all had an incredible stay. From the beautiful and peaceful surroundings to the stunning rooms and exceptional staff, Una Vida made the perfect oasis. Guests found the price to offer superb value and loved the true relaxation and disconnection they experienced. Bohemian bliss, paradise and a trip of a lifetime were all expressions used to describe the hotel. Many highly recommended Una Vida and are planning to return soon. Overall, Una Vida is a must-visit for those looking for a luxurious stay in a tranquil and enchanting setting.

Yoga

Una Vida is a beautiful hotel with amazing facilities and staff. Guests can enjoy various mindfulness activities like yoga, meditation, breathwork, ice-bath and Temazcal ceremonies, all of which are already included. The purpose-built yoga hall offers twice-daily yoga classes with excellent instructors. Guests also have access to all the facilities and experiences at Bardos, including free yoga classes every morning. The hotel has an adults-only section where guests can take a break from their little ones and enjoy yoga. The ambiance of the hotel, especially in the evening with its lights, is delightful. While guests have to pay for yoga, the donation-based classes are perfect with mindful teachers. The only downside is that guests feel the hotel could pay the teachers properly and offer free yoga to the guests as the hotel standard is impeccable. Overall, Una Vida is a great place to relax and rejuvenate, especially for those looking for holistic wellness activities like yoga.

Luxury

If you're looking for a luxurious escape in Tulum, Una Vida is a must-visit. Guests rave about the timeless, elegant and luxurious design of the hotel with a super relaxed vibe to match. The architecture and design are truly special and unforgettable, creating a magical atmosphere that is perfect for a peaceful and inspiring stay. Away from the tourist-heavy areas, Una Vida is a special place perfect for an authentic and unique experience. The staff is friendly and attentive and the hotel has a luxury nature/jungle feel that is simply incredible. Guests are blown away by the small details that make a big difference in creating an unforgettable stay. And perhaps the best part? The rooms themselves are luxurious, making Una Vida an incredible value for those looking for an indulgent stay in Tulum. All in all, this hotel is exceptional and worth the visit.

Romantic

Una Vida is an absolute dream for anyone looking for a romantic getaway. The hotel creates a magical ambiance with hundreds of candles lit around the pool areas every evening. It's a beautiful hotel both by day and by night with a tropical and intimate atmosphere. The surprise Valentine's Day decorations were a delightful touch. Guests feel super zen and happy during their stay and the hotel is perfect for honeymooners. The hotel is chic and intimate with candles lit everywhere and everything smelling amazing. The general ambiance is tranquil and tropical, making it the perfect place to relax and unwind. All in all, everything about Una Vida is perfect and it's the ultimate romantic oasis.

Yes, Una Vida has pool(s) that belong to one or more of the following categories: Private Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire

No, a spa isn't available at Una Vida.

Yes, Una Vida welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire

Yes, parking facilities are available at Una Vida.

No, Una Vida doesn't have a gym.

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