Tulum20.21231700,
-87.46414300,
Calle Alfa Norte Esquina Con Sagitario Poniente S/n Colonia Centro(Show on Map)
8.9
Excellent
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1 room2 guests1 room, 2 guests
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Summary of reviewsMaison Tulum is a charming and centrally located hotel in Tulum, praised for its ability to offer a tranquil retreat amidst the city’s vibrant atmosphere. Guests appreciate its proximity to local attractions, dining venues, and the ADO bus station, while also valuing the peaceful ambiance away from the main street’s bustle. The location serves as a perfect balance between accessibility and relaxation, helping visitors fully enjoy the Tulum experience.
The hotel’s café is a highlight, offering an exceptional breakfast experience with a variety of continental and Mexican dishes. Renowned for its incredible coffee and freshly baked bread, Maison Tulum's bakery draws rave reviews for its genuine French pastries. The reasonable prices and pleasant service further enhance the café's appeal, making it a sought-after spot for a morning meal.
Maison Tulum provides comfortable and well-appointed accommodations characterized by spacious, clean rooms and attentive daily housekeeping. Guests frequently mention the charming decor, functional amenities like air conditioners and mini-fridges, and the cozy beds that promise a restful night's sleep. The architecture adds a unique flair, contributing to the overall tranquility and privacy.
Cleanliness is a standout feature at Maison Tulum, with guests regularly praising the spotless environment and well-maintained gardens. The friendly and attentive staff, noted for their hospitality and personalized service, contribute significantly to the overall guest experience. Warm welcomes, local advice, and consistently excellent service make visitors feel at home.
While the free WiFi offers a mixed experience, with connectivity varying between rooms and common areas, guests appreciate its availability. This minor issue does not overshadow the hotel’s strengths in other areas, such as comfort, convenience, and hospitality.
Maison Tulum offers great value for money, providing a charming and authentic Mexican experience that is both cozy and comfortable. Its delightful décor and inviting atmosphere make it an appealing choice for budget-conscious travelers seeking an affordable yet enriching stay. The hotel is highly recommended for those who value creativity, cleanliness, and excellent service in a unique and charming setting. Show more
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Categories
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Small Hotel
3-Star Hotel
Room Types
Deluxe Double Room - Non SmokingThe hotel defines children as being under 12 years old.
Penthouse Suite - Non SmokingThe air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Featuring a balcony with city views, this suite also offers a minibar and a flat-screen TV with cable channels. The unit offers 1 bed.
Deluxe King Room - Non-SmokingThe spacious double room offers air conditioning, a minibar, a terrace with city views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Deluxe Queen Studio The studio's kitchenette, which features kitchenware and a tea and coffee maker, is available for cooking and storing food. This air-conditioned studio includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with city views. The unit offers 2 beds.
Apartment - Ground FloorThis spacious apartment features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. In the kitchen, guests will find a refrigerator, kitchenware, an oven and a microwave. This apartment is air-conditioned and has a seating area with a flat-screen TV, a private entrance, a minibar, a tea and coffee maker, as well as a dining area. The unit has 3 beds.
Guest Reviews
8.9
Excellent
Location
Maison Tulum boasts an enviable location that perfectly balances centrality with tranquility. Nestled in the heart of Tulum, this charming hotel is mere minutes from the bustling ADO bus station, making it an ideal stop for travelers on the move. Its proximity to the main street ensures guests have quick access to a variety of restaurants, shops, and cafes, providing the perfect blend of convenience and cultural immersion.
Despite its central position, the hotel manages to maintain a serene atmosphere, tucked away from the main noise and commotion of Tulum's vibrant city center. This quiet yet accessible setting is frequently highlighted by visitors who appreciate being close to the action without sacrificing rest and relaxation. Maison Tulum successfully offers all the benefits of a prime central location—such as walking distance to popular bars and the short taxi ride to the beach or ruins—while still serving as a peaceful retreat.
The unique charm of the hotel, combined with its strategic placement amidst local businesses and attractions, establishes Maison Tulum not just as a place to stay, but as a noteworthy component of the Tulum experience. Whether you’re wandering to nearby eateries or planning a beach outing, this delightful oasis provides all the advantages of a central, yet peaceful, home base.
Breakfast
At Maison Tulum, breakfast experiences are decidedly delightful, thanks to the attached café that consistently impresses guests with its culinary offerings. This well-regarded spot serves up a variety of delicious dishes, including continental and Mexican specialties, ensuring that each morning starts on a high note. The café is renowned for its incredible coffee and freshly baked bread, which many describe as the best in Tulum. Guests enjoy the flavorful breakfasts amidst an extraordinary atmosphere, often highlighting the reasonable prices and excellent service.
The bakery within the hotel is particularly famous for its quality pastries, offering real French delights like croissants and pain au chocolat. While breakfast isn't included in every booking, the options available at the café are plentiful and satisfying. Despite a few mentions of simple, repetitive complimentary breakfast items, guests often choose to indulge in additional offerings from the café's expansive menu, which receives high praise for variety and taste. Maison Tulum's café and bakery provide an exceptional breakfast experience, making it a recommended spot for anyone visiting Tulum.
Rooms
Maison Tulum offers a charming experience characterized by comfortable and well-equipped accommodations. The rooms are frequently described as spacious, clean, and fitted with all the necessary amenities, including functional air conditioning, refrigerators, and pleasant decor. Many guests appreciate the cleanliness and the attentive service, praising the daily maintenance along with fresh linens and towels. The beds are generally noted as being comfortable, although a couple of reviews mention only a few less ideal mattresses.
The hotel’s architecture adds a unique flair to the stay, being likened to a tropical version of artistic design. Guests often highlight the large, airy rooms that provide a sense of privacy and tranquility, complemented by the use of beautiful colors and tasteful decorations. Some rooms even feature balconies, mini-fridges, or kitchenettes, offering additional convenience for longer stays.
Overall, Maison Tulum seems to provide a delightful retreat, with its lush garden settings, quiet atmosphere, and well-managed accommodations that ensure a comfortable and restful experience for visitors.
Beds
Maison Tulum has garnered considerable praise from its guests, especially regarding the comfort of its beds. This charming hotel offers exceptionally comfortable bedding, with many guests highlighting the cozy and soft mattresses that promise a restful night's sleep. The rooms are noted for their spaciousness, often featuring large, ultra-comfortable beds that are paired with excellent quality sheets, enhancing the overall sleeping experience.
While there is a mention of mattresses being a bit too soft, it's acknowledged as a matter of personal preference. Guests also appreciate the thoughtful addition of wooden furniture within the rooms that adds a touch of elegance. The rooms offer more than just comfort; they are well-equipped with air conditioning, refrigerators, TVs, and sitting areas, creating a homely feel for anyone staying.
Overall, Maison Tulum seems to consistently meet guests' expectations for comfort and tranquil rest with its well-maintained facilities and helpful staff ready to provide local tips and recommendations. Whether it's the cozy beds or the clean and spacious rooms, Maison Tulum stands out as a comfortable retreat in Tulum.
Cleanliness
Maison Tulum receives high praise from guests for its outstanding cleanliness, creating a comfortable and charming environment for travelers. The hotel is described consistently as very clean, with spotless rooms and thorough daily housekeeping. Guests appreciate the spacious and comfortable accommodations, with everything maintained in perfect order. The small details, such as clean linens and towels, add to the overall comfort. The hotel's vibrant, funky decor, paired with well-maintained gardens, contributes to its charming and cozy atmosphere. The staff is noted for being friendly and attentive, enhancing the overall guest experience. Situated conveniently for exploring the city center, Maison Tulum is a tidy and inviting retreat for those visiting the area, with the quality of service and facilities reflecting its careful attention to cleanliness.
Staff
The staff at Maison Tulum receives highly favorable reviews for their exceptional service and hospitality. Many guests highlight the friendly, accommodating nature of the staff, with particular mentions of individuals such as Guillermo and Flor, who consistently go above and beyond to ensure guest satisfaction. Guillermo, in particular, is frequently commended for his helpfulness, attentiveness, and the wealth of local advice he provides. Flor is noted for her excellent communication and daily guidance on activities in the area. Guests appreciate the warm welcomes, which sometimes include thoughtful touches like eucalyptus towels and hibiscus drinks. The hotel staff, including owner Gad, is described as family-oriented, kind, and always available to attend to any needs or requests. Despite a few minor issues, such as being charged too much for bike rentals, the consensus reflects a strong appreciation for the excellent service and friendliness that make guests feel at home. Overall, Maison Tulum's staff contributes significantly to a well-regarded guest experience, often described as exceptional and highly recommended.
Wi-Fi
Maison Tulum offers a mixed experience when it comes to internet connectivity. While some guests found the WiFi to be reliable and fast, especially in common areas, others experienced inconsistent and weak connections, particularly in the rooms. The hotel has made efforts to improve the situation with extra routers, but the service still varies. For those requiring a dependable connection for work, the WiFi may not meet expectations. However, guests appreciated the availability of free WiFi and noted that in certain areas, the connection was stable. Despite these challenges, Maison Tulum provides a range of amenities and reliable internet in select parts of the establishment.
3 Star
Maison Tulum emerges as a delightful and charming option for travelers seeking an affordable stay in the heart of Tulum. The hotel is noted for its quirky, colorful decor and a warm, inviting atmosphere. It's a cozy and rustic establishment, offering a comfortable, authentic Mexican experience that appeals to those who enjoy a bit of adventure in their accommodations.
Visitors frequently commend Maison Tulum for being a great value for money. It provides a comfortable stay at a budget-friendly price point, making it an excellent choice for those passing through or using it as a stopover to other destinations like Holbox. The facility, which includes a charming garden and a nice bakery/restaurant, has spaces perfect for relaxation or work.
The hotel is positioned in a good location for exploring Tulum by foot. The staff is described as friendly and helpful, ensuring that guests feel at home during their stay. While it may be described as a simple hotel, it's clearly well-loved for its creativity, cleanliness, and coziness.
With excellent breakfast options and a delightful courtyard, Maison Tulum feels more like a quaint bed-and-breakfast than a traditional hotel. For those seeking a reasonably-priced, uniquely decorated hideaway with great hospitality, Maison Tulum is highly recommended.
No, Maison Tulum doesn't have any pool.
Yes, a spa is available at Maison Tulum.
No, Maison Tulum doesn't allow dogs.
No, parking facilities aren't available at Maison Tulum.