World > Oceania > Guam > Tamuning > Hotels in Tumon > The Tsubaki Tower

The Tsubaki Tower

Tumon , 241 Gun Beach Road (Show on Map)

9.1

Excellent

➔

Please select your travel dates to see rates and availability

Check In

Check Out

1 room2 guests 1 room, 2 guests

We couldn't find available deals from this provider.

Double-check for availability on our partners' websites:

Alternatively, you can change dates or view all Hotels in Tumon

Info

Summary of reviewsThe Tsubaki Tower is a highly reputed hotel that provides exceptional services and facilities for a luxurious stay on Guam. The hotel's location, situated near the main strip of Tumon Bay, boasts fantastic views of the ocean and nearby beaches. The breakfast varieties are highly commended with multiple options to choose from including Western, Continental and Japanese styles. The rooms are beautiful and spacious, featuring high-tech automated features with fantastic views and state-of-the-art bathrooms. The hotel staff is friendly and accommodating with exceptional customer service, making guests feel right at home. The hotel's pool area is luxurious and spacious and daily pool passes are available with an Infinity pool that provides stunning views of the ocean. Although there is no beach access from the hotel itself, a shuttle service is available for guests to access the nearby Nikko hotel's beach. The hotel's beds are also highly praised as comfortable and luxurious. Lastly, the hotel's elegant design, top-notch facilities and attentive staff make for an extraordinary and unforgettable stay on Guam.
Show more

Categories

Luxury Hotel

Hotel near The Beach

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Small Hotel

Hotel for Yoga

5-Star Hotel

Hotel with Outdoor Pool

Room Types

Double Room with Two Double Beds The spacious twin room provides air conditioning, a minibar, a balcony with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.

Camellia Club Room with Club Lounge Access The spacious twin room features air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.

Camellia Junior Suite with Club Lounge Access The spacious twin room features air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.

Camellia Suite with Club Lounge Access The spacious twin room features air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.

About The Tsubaki Tower

Show Map

Guest Reviews

9.1

Excellent

Location

The Tsubaki Tower's location is one of the highlights of this hotel, according to guest reviews. The hotel is situated only 500 meters away from the main strip in Tumon Bay, where you can find a lot of restaurants and bars within walking distance. Not only that, but the hotel is fronting the beautiful waters of Tumon, offering guests an amazing view of the ocean and nearby beaches. The location is said to be phenomenal with some guests describing the view as a highlight of their stay. Although the hotel is located on a slight hill, it's still easily accessible on foot and is only a 10-minute walk from the city center. The hotel also offers a private beach, shared with its neighboring hotel, the Nikko Hotel, accessible through their shuttle service. However, some guests found the location to be a bit far from other attractions and transportation may be necessary to explore further. Overall, the location of The Tsubaki Tower is highly appreciated by guests with many commending the hotel's prime location and scenic views.

Breakfast

Guests rave about the breakfast at The Tsubaki Tower with multiple options to choose from including Western, Continental and Japanese styles. Many guests enjoyed the hot and cold dishes provided for the Western breakfast, while others found the Japanese breakfast an interesting change. Dining options included a grab-n-go meal in a nicely presented to-go container or a buffet-style breakfast served in the restaurant. Guests appreciated the variety and nutritional value of the breakfast offerings. However, some guests found the breakfast service to be cafeteria-like and the buffet breakfast times did not always follow the allotted times on coupons. Nevertheless, many guests highly recommend the breakfast at The Tsubaki Tower, stating it was amazing, delicious and a great value.

Rooms

The Tsubaki Tower offers guests beautiful, spacious and clean rooms with high-tech automated features. The decor is well-designed and the air conditioning and comfortable beds make for a great night's sleep. The amenities in the room, such as the large smart TV, spacious tub and shower with relaxing rain shower and toilet with modern bidet system, are fantastic. Guests can also enjoy complimentary drinks, a large and gorgeous balcony and beautiful views of the ocean. However, some guests noted that their rooms were not properly cleaned and a few reported some small issues like bugs, dust and leftover debris from previous guests. Overall, guests were impressed with the spaciousness, comfort and cleanliness of the rooms, as well as the beautiful new facilities and superb views.

Beds

The Tsubaki Tower's beds are fantastic with guests describing them as comfortable, soft and even luxurious. One guest requested for two beds to be joined together before check-in and found the king-sized bed to be perfect. The bedding is also of high quality and adds to the overall comfort of the rooms. While some guests found the beds in the club room to be a little narrow, all rooms offer amazing ocean views from the bed. The rooms are impeccably clean and feature a stylish interior that creates a pleasant and upscale atmosphere. Guests appreciate the extra bed options, including double beds, to ensure a comfortable night's sleep.

Cleanliness

In terms of cleanliness, The Tsubaki Tower has received overwhelmingly positive reviews from guests. Many guests have described the hotel as luxurious, elegant and modern with clean facilities and rooms. The level of cleanliness has been great with many guests commenting on how everything was spotless and very clean. The hotel staff have been friendly and very helpful in ensuring a clean and comfortable stay. While some guests noted minor issues such as patio furniture needing better maintenance or a few instances of things needing to be cleaned, overall, guests have been delighted with the cleanliness of the hotel. The only complaint that guests had was regarding the food pickup system for breakfast, where they had to pick up pre-packaged breakfast boxes and a few guests had observed minor cleanliness issues on arrival. Despite these minor issues, guests have praised The Tsubaki Tower as the cleanest hotel on Guam.

Staff

The Tsubaki Tower is known for its exceptional customer service with many guests mentioning the friendly and accommodating staff. The facilities are top-notch and the staff always has a smile on their face, making guests feel right at home. Some staff members, particularly the Korean employees, were singled out for their excellent communication skills. However, some guests did experience slower service and less competent staff, but overall, the majority of guests raved about the attentiveness and niceness of the staff.

Pool

The Tsubaki Tower boasts a beautiful pool area that guests love. According to rave reviews, the infinity pool on the lower level is stunning and the light show at night is entertaining. The pool area is described as luxurious and spacious and daily pool passes are available. However, some guests noted that there is no hot tub at the poolside and that the use of the pool is limited between 12-7pm, which requires obtaining a wristband that is tedious and time-consuming. While some reviewers mentioned concerns over mud nests and ants, the general consensus is that the pool is clean and relaxing. Though some guests were disappointed by the absence of a private beach, they were able to shuttle to Nikko Hotel for access to its beach and large pool. Despite some small shortcomings, the Tsubaki Tower's pool is a highlight of many guests' experiences and they highly recommend it.

Beach

The Tsubaki Tower is a great hotel near a really good beach bar. However, there is no beach access from the hotel itself and guests must go to the nearby Nicohotel for beach access. While the website advertised a private beach, it was not actually located behind the hotel, so it is unclear where it is. Despite this, the beach is still enjoyable with opportunities for snorkeling and seeing fish. The hotel shares a private beach with the neighboring Nicohotel, which guests can access by shuttle bus. While there is no private beach at the hotel itself, the beach is still a convenient and enjoyable option.

5 Star

The Tsubaki Tower is an exceptional hotel with amazing facilities and superb services. Guests love the beautiful property and new facilities, as well as the overall friendliness of ALL staff. The rooms are excellent with nice ambiance and superb views. Everything about the hotel was amazing and well worth the stay. Although some guests felt that the prices were high for 3 star amenities, most would agree that the hotel is truly exceptional and well deserving of its 5 star rating. It's a perfect gem for anyone looking for a luxurious and exquisite holiday experience.

Outdoor Pool

The outdoor pool at The Tsubaki Tower is a luxurious and beautifully maintained area with friendly fountain show service in the infinity pool. Guests can enjoy night swimming with fountain shows which are said to be the highlight of the stay. The only downside is that the pool water can be a little cold. Additionally, there is a kids pool available, but it can be quite chilly due to its shaded location. The rectangular pool adds a unique contrast to the infinity pool with its water slide. It is open until 11 pm, making it accessible for guests even after a long day of exploring the island. The hotel also offers a free shuttle to the pool at the nearby Hotel Nikko which boasts a 72m water slide. Please note that there is no private beach, despite previous guest expectations. Overall, the infinity pool with its breathtaking ocean view is definitely a must-visit destination at The Tsubaki Tower.

Luxury

The Tsubaki Tower is an excellent property that truly lives up to its high-class standard, providing guests with a very luxurious stay on the beautiful island of Guam. The hotel is exquisite and boasts a beautiful new building with a high level of sophistication. Though it is on the expensive side, the romantic and luxurious ambiance of the hotel makes the cost worth it for a special occasion like a honeymoon. Guests raved about the top-notch facilities, including impeccable interior design, comfortable bedding and state-of-the-art bathrooms, all of which contribute to the hotel's pristine and luxurious reputation. The hotel's service is also impressive with guests being blown away by the attentive and polite staff. Overall, The Tsubaki Tower is a jewel of a hotel that embodies the epitome of luxury and refinement for an unforgettable island getaway.

Yes, The Tsubaki Tower has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at The Tsubaki Tower.

No, The Tsubaki Tower doesn't allow dogs.

Yes, parking facilities are available at The Tsubaki Tower.

No, The Tsubaki Tower doesn't have a gym.

More Options