InfoSummary of reviewsKnight Alley Hotel is highly praised for its exceptional location in the heart of Taiping, making it an ideal choice for travelers seeking convenience and accessibility. Guests appreciate its close proximity to various dining options, shopping areas and local attractions like Taiping Lake Gardens and Taiping Mall. The strategic placement allows easy navigation and access to essential amenities, contributing significantly to the hotel's appeal.
The rooms at Knight Alley Hotel receive consistent approval for their cleanliness, spaciousness and modern design. Many guests find the rooms comfortable and well-equipped, ideal for families or groups. Features such as ample outlets, air conditioning, reliable water heaters and unique room designs like bunk beds with slides for children are frequently highlighted. The hotel also offers practical amenities like a pantry and water dispensers on each floor, enhancing the overall guest experience. However, a few reviews mention issues like poor sound insulation and occasional maintenance lapses, though these are the exceptions rather than the norm.
Cleanliness is a strong aspect of Knight Alley Hotel with many reviews commending the spotless and well-maintained environment. Guest rooms, bathrooms and common areas are consistently clean, contributing to a comfortable and hygienic stay. The attentive staff further reinforce this positive experience with their friendly and efficient service, addressing issues promptly and sometimes offering room upgrades. Minor complaints about musty smells and less-than-fresh linens were noted but did not significantly detract from the overall positive sentiment.
The hotel's staff are frequently lauded for their friendliness, helpfulness and professionalism. Guests appreciate the team's willingness to go above and beyond to ensure a comfortable stay with special mentions for individuals like Sumitra and the owner, Mr. David Cheng, who enhance guest experiences with personal gestures. Despite some minor suggestions for improvement in the friendliness of certain staff members and instances of limited staff availability after 9 pm, the general consensus is that the staff significantly contribute to a positive guest experience through their attentive and patient service.
The free WiFi service at Knight Alley Hotel is generally well-received with many guests noting its speed and reliability. However, some fluctuations in stability, particularly in specific areas or with certain applications, indicate room for improvement. Nonetheless, the overall experience is considered satisfactory and contributes positively to the guests' stay.
Beds at the hotel receive mixed reviews. While many guests find the beds comfortable and clean, praising the spaciousness and general comfort of the bedding, others note areas for improvement. Complaints about pillows being too soft or lumpy and occasional issues with bed quality and maintenance, suggest that updates to the bedding could enhance guest satisfaction.
In summary, Knight Alley Hotel stands out as a well-located, clean and comfortable option for visitors to Taiping with attentive staff and modern amenities contributing to a largely positive guest experience. Minor areas for improvement regarding room maintenance, bed quality and WiFi stability do not significantly detract from the overall favorable reviews. Show more
Read review summaries for all categories
Categories
Cheap Bed & Breakfast
Bed & Breakfast Taking Steps Towards Sustainability
InfoSummary of reviewsNovotel Taiping stands out as a prime accommodation choice in the heart of Taiping, offering guests an exceptional blend of convenience, comfort and quality services. Nestled above Taiping Mall, it provides easy access to shopping, dining and popular local attractions such as Taiping Lake Gardens, Zoo Taiping and various eateries and food markets, making it ideal for both relaxation and sightseeing.
The breakfast experience is a significant highlight, featuring a generous spread of European and Asian fare. Guests frequently commend the variety, quality and taste of the offerings, emphasizing the good value and the inclusion of breakfast in many packages. Despite minor criticisms about occasional limited selection and food quality on certain days, overall remarks are overwhelmingly positive.
Novotel Taiping's dinner options receive praise for their delicious and generously portioned dishes. The Penang fried kuey teow and steak and salad are particularly well-liked. While some guests note a slower food preparation time, the quality and taste generally outweigh the wait time. The room service and on-site restaurant are also lauded for their consistency in delivering tasty food.
The rooms contribute to the hotel's appeal with their spaciousness, cleanliness and comfort. Guests appreciate the modern amenities, comfortable beds and stunning views of Taiping Lake Gardens and Bukit Larut from their rooms. Minor issues such as occasional room access card problems or slight unpleasant smells are rare but mentioned.
Cleanliness is a standout feature with guests repeatedly commending the hotel's high housekeeping standards. The immaculate condition of the rooms, bathrooms and common areas significantly enhances the guest experience, ensuring a tidy and comfortable stay.
The staff at Novotel Taiping leave a lasting positive impression with their friendliness, efficiency and professionalism. From smooth check-ins to attentive service, the staff's hospitality contributes significantly to guests’ satisfaction. Specific staff members, like Mr. KC and Ms. Aida, earn special mentions for their exceptional service.
While the free WiFi service receives mixed feedback with some guests experiencing strong connectivity and others facing inconsistency, it remains a vital amenity. The gym facilities are well-regarded for their equipment and maintenance, although there's a call for better arrangement of equipment and extended operating hours.
The pool is generally viewed positively, praised for its size, cleanliness and scenic views, though some guests note the need for maintenance and occasional closures. Despite the criticism, the pool’s overall benefit to the guest experience is acknowledged.
Parking presents a mixed experience for guests with ample, free and secure parking being a plus. However, the layout involving narrow, winding ramps and poor lighting detracts from the convenience, highlighting an area needing improvement.
Lastly, Novotel Taiping proves to be a top choice for families, offering family-friendly amenities, spacious rooms and engaging activities for children such as the Xbox One in the family room. The central location and accommodating staff further enhance its appeal to family travelers.
Overall, Novotel Taiping excels in providing a comfortable, convenient and enjoyable stay for all kinds of travelers, making it a highly recommended choice in Taiping. Show more
InfoSummary of reviewsHotel Taiping Perdana offers an appealing stay with its prime location and overall positive guest experiences. Situated near the heart of Taiping, the hotel provides convenient access to popular attractions like the Lake Gardens and Taiping Zoo, as well as nearby dining options and essential amenities. Guests appreciate the blend of a bustling central location with a serene environment, making it an ideal spot for both exploration and relaxation. Ample free parking and proximity to practical needs further enhance its appeal.
The breakfast experience at Hotel Taiping Perdana attracts diverse opinions, with many guests enjoying the variety and plentiful options available. The menu includes an extensive range of dishes, and the chef ensures prompt replenishment, contributing to a pleasant dining atmosphere. Although some find the offerings just satisfactory, the overall breakfast experience, combined with the hotel's strategic amenities, creates an inviting stay.
Rooms at the hotel stand out for their spaciousness, providing good value for money, particularly for families. Guests frequently commend the cleanliness and comfort, highlighting features like balconies with nice views and powerful air conditioning. While generally appreciated for their spaciousness and comfort, some reviews suggest that the rooms could benefit from minor maintenance improvements.
Cleanliness is another strength of Hotel Taiping Perdana, with guests often describing the hotel as clean and well-maintained. Both rooms and bathrooms maintain a high standard of cleanliness, though minor issues such as the cleanliness of the swimming pool and occasional carpet odors are noted.
The hotel staff receive frequent praise for their friendliness and helpfulness, contributing positively to the hotel's reputation. Guests find the staff polite and prompt, with several going above and beyond to meet guests' needs. While there are isolated reports of occasional lapses in courtesy, the majority of interactions are positively highlighted.
Overall, Hotel Taiping Perdana offers a comfortable and convenient stay, with its prime location, spacious rooms, and attentive staff standing out as key highlights. Show more
