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Summary of reviewsKamelot, nestled in the scenic landscape near Nevytsky Castle and close to Uzhhorod, stands out as a hotel that magnificently intertwines nature and hospitality. Its picturesque surroundings of lush forests and rivers create a tranquil haven for nature lovers and those seeking peace. The exterior design enhances the natural beauty, offering clean rooms and a pleasant environment, making it an ideal spot for travelers and nature enthusiasts. Despite minor temperature issues in rooms, the overall setting is frequently praised.
The dining experience at Kamelot is highly regarded with many guests commending the delicious and tasty nature of the meals. The continental breakfast, though not universally acclaimed due to cost and variety concerns, generally garners a positive opinion for its quality. Family travelers appreciate the thoughtful kid menu and the restaurant's dinner offerings receive consistent praise for their delectable taste, even while some service inefficiencies are noted. Dining al fresco amidst picturesque mountains adds to the serene atmosphere, complemented by a well-regarded spa and wellness section that includes saunas and a free jacuzzi, enhancing the relaxation experience.
Rooms at Kamelot are clean, warm and comfortable, complete with amenities like air conditioning, hair dryers and mini-bars. Families benefit from provisions like baby cots and daily cleaning services maintain a tidy environment. However, some rooms present drawbacks such as outdated furniture, creaking beds, poorly functioning appliances and occasional issues like mold and unpleasant odors. Guest reviews underscore a need for regular maintenance and updates to improve the overall experience, especially given the price point.
Regarding cleanliness, while the rooms and indoor pool are generally praised, there are concerns about dated and insufficiently cleaned areas, such as dusty conditions, hanging curtains and mold in bathrooms. Public areas like carpets and furniture also require more attention. Nevertheless, the exceptional quality of meals and the beauty of the surroundings offer redeeming qualities.
Staff at Kamelot are largely described as friendly, polite and charming, contributing to a welcoming environment. The owner’s exceptional friendliness and the reception team’s attentive service heighten the guest experience, despite occasional issues with slow processes and communication.
In summary, Kamelot offers a delightful blend of beautiful natural surroundings, clean rooms and a generally positive dining experience, enhanced by a well-regarded spa. Areas for improvement include room maintenance and cleanliness, which, if addressed, could significantly elevate the guest experience.
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