Best Western Premier Agung Resort Ubud
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Summary of reviewsBest Western Premier Agung Resort Ubud is highly regarded among guests, notably for its combination of prime location, serene environment and quality service. Situated within a convenient 10-15 minute walk from the bustling heart of Ubud, this resort strikes an ideal balance between accessibility to main attractions and a peaceful escape surrounded by lush jungle scenery. The proximity to Ubud Center, coupled with its tranquil setting, offers a restorative experience for guests. The resort's clean and comfortable facilities are frequently praised and the friendly, helpful staff enhance the overall positive experience by providing excellent service and being attentive to guests' needs.
The breakfast at the resort stands out for its wide array of delicious options, ranging from Asian and Balinese dishes to Western favorites. Guests appreciate the well-stocked buffet featuring made-to-order items such as eggs, pancakes, waffles and French toast, as well as the fresh and high-quality food. The breakfast setting is also commended for its beautiful balcony views, contributing to a pleasant dining atmosphere.
The dining experiences, particularly dinner, receive mixed reviews. While some guests enjoy the complimentary dinners and tasty local dishes, others find the menu limited in variety and the quality average. Despite this, the restaurant staff's accommodating nature and the convenience of room service add positively to the overall dining experience.
Guests frequently commend the rooms for their cleanliness, spaciousness and comfort. The rooms are well-furnished with modern amenities and are designed to provide a serene atmosphere with views of the rainforest or garden from terraces or balconies. Although some visitors find the rooms slightly dark or occasionally noisy due to hallway sounds, the majority appreciate the quiet, peaceful environment, contributing to a delightful stay.
Cleanliness is a hallmark of Best Western Premier Agung Resort Ubud with both rooms and public areas meticulously maintained. The friendly and diligent staff ensure a hygienic environment, enhancing the overall guest experience. Minor criticisms about the occasional use of strong cleaning chemicals do not overshadow the hotel's reputation for maintaining high cleanliness standards.
The exceptional staff receive consistent praise for their friendliness, professionalism and helpfulness. Specific staff members are often highlighted for their outstanding service, making guests feel welcomed and well-cared-for. This exemplary service significantly contributes to the resort's inviting atmosphere.
WiFi at the resort is generally reliable, fast and suitable for work, though a few guests have reported some connectivity issues. The spa is another highlight with guests frequently praising the professional therapists and excellent massages, even though some find the services slightly expensive.
The small yet modern gym provides a clean, air-conditioned environment with necessary workout facilities. However, some equipment issues have been noted, pointing to a need for improvement. The beautiful, well-maintained pool set in lush greenery offers guests a relaxing retreat with its impressive size and cleanliness being frequently praised. Despite the water sometimes being chilly, the serene pool area remains a favorite feature among visitors.
Family-friendly amenities, clean and spacious rooms and accommodating staff make the resort an excellent choice for families. The comfortable and convenient environment, combined with thoughtful details like large cribs for babies, ensures a pleasant stay for families.
The beds are generally described as comfortable, though a few guests found them too firm. Nonetheless, the well-maintained bedding and room cleanliness contribute to a positive sleeping experience.
Overall, Best Western Premier Agung Resort Ubud is highly recommended for its combination of convenient location, serene atmosphere, excellent service and well-maintained facilities, offering a delightful retreat for travelers in Ubud.
Categories
The breakfast at the resort stands out for its wide array of delicious options, ranging from Asian and Balinese dishes to Western favorites. Guests appreciate the well-stocked buffet featuring made-to-order items such as eggs, pancakes, waffles and French toast, as well as the fresh and high-quality food. The breakfast setting is also commended for its beautiful balcony views, contributing to a pleasant dining atmosphere.
The dining experiences, particularly dinner, receive mixed reviews. While some guests enjoy the complimentary dinners and tasty local dishes, others find the menu limited in variety and the quality average. Despite this, the restaurant staff's accommodating nature and the convenience of room service add positively to the overall dining experience.
Guests frequently commend the rooms for their cleanliness, spaciousness and comfort. The rooms are well-furnished with modern amenities and are designed to provide a serene atmosphere with views of the rainforest or garden from terraces or balconies. Although some visitors find the rooms slightly dark or occasionally noisy due to hallway sounds, the majority appreciate the quiet, peaceful environment, contributing to a delightful stay.
Cleanliness is a hallmark of Best Western Premier Agung Resort Ubud with both rooms and public areas meticulously maintained. The friendly and diligent staff ensure a hygienic environment, enhancing the overall guest experience. Minor criticisms about the occasional use of strong cleaning chemicals do not overshadow the hotel's reputation for maintaining high cleanliness standards.
The exceptional staff receive consistent praise for their friendliness, professionalism and helpfulness. Specific staff members are often highlighted for their outstanding service, making guests feel welcomed and well-cared-for. This exemplary service significantly contributes to the resort's inviting atmosphere.
WiFi at the resort is generally reliable, fast and suitable for work, though a few guests have reported some connectivity issues. The spa is another highlight with guests frequently praising the professional therapists and excellent massages, even though some find the services slightly expensive.
The small yet modern gym provides a clean, air-conditioned environment with necessary workout facilities. However, some equipment issues have been noted, pointing to a need for improvement. The beautiful, well-maintained pool set in lush greenery offers guests a relaxing retreat with its impressive size and cleanliness being frequently praised. Despite the water sometimes being chilly, the serene pool area remains a favorite feature among visitors.
Family-friendly amenities, clean and spacious rooms and accommodating staff make the resort an excellent choice for families. The comfortable and convenient environment, combined with thoughtful details like large cribs for babies, ensures a pleasant stay for families.
The beds are generally described as comfortable, though a few guests found them too firm. Nonetheless, the well-maintained bedding and room cleanliness contribute to a positive sleeping experience.
Overall, Best Western Premier Agung Resort Ubud is highly recommended for its combination of convenient location, serene atmosphere, excellent service and well-maintained facilities, offering a delightful retreat for travelers in Ubud.
Business Resort
Offers modern amenities and a convenient location, suitable for business travelers seeking comfort and accessibility. It provides well-equipped rooms, meeting spaces, and dining options.
Resort with Gym
Best Western Premier Agung Resort Ubud is featured in multiple lists of top hotels with gyms in Ubud.
4-Star Resort
This resort provides airport services and is located close to Gunung Lebah Temple and Saraswati Temple. It's an upscale resort with a focus on providing a comfortable and convenient stay for guests.
Resort Taking Steps Towards Sustainability
Resort for Honeymoon
Resort with Spa
Family Friendly Resort
Romantic Resort
Resort with Swimming Pool
Children's Pool Outdoor Pool
Resort with Parking
Resort for Yoga
Resort with Outdoor Pool
Resort with Children's Pool
Guest Reviews
The Best Western Premier Agung Resort Ubud enjoys a prime location that balances proximity to Ubud Center with a serene, peaceful setting. Guests frequently commend its position, just a 10-15 minute walk to the bustling heart of Ubud, including the town and palace, making it an excellent base for exploring the area. Despite being close to the main attractions, the hotel benefits from a quiet environment, allowing visitors to escape the noise and chaos of the city center when needed.
The resort is situated in a tranquil area surrounded by natural beauty, including lush jungle surroundings, contributing to a relaxing atmosphere. Guests appreciate the peacefulness, noting that the location helps to provide a restorative experience without being too removed from the lively attractions and amenities of Ubud. For those who prefer not to walk, a convenient shuttle service to Ubud Center is available, adding to the ease of access.
In addition to its advantageous location, the hotel is also recognized for its cleanliness, comfort and excellent facilities. Reviews frequently highlight the friendly and helpful staff, adding to the overall positive experience. With a variety of amenities and a setting that harmoniously blends with the natural environment, the Best Western Premier Agung Resort Ubud offers a superb mix of convenience, tranquility and quality service.
At Best Western Premier Agung Resort Ubud, the breakfast experience receives high praise from guests. Described consistently as delicious, guests appreciate the wide variety of options available with many noting the mix of Asian, Balinese and Western alternatives. The breakfast buffet is particularly popular, featuring made-to-order eggs, pancakes, waffles and French toast, along with a range of savory dishes, fruits, toast and beverages.
The buffet is frequently mentioned as being well-stocked and constantly replenished, ensuring guests never find it lacking. Guests also commend the exceptional quality and freshness of the food, highlighting specific items such as luxurious pancakes and omelets. The breakfast setting itself is appreciated for its beautiful views from the balcony, adding to the overall pleasant dining experience.
Despite a few mentions of the breakfast area getting crowded and some items taking a while to restock, the overall sentiment remains highly positive. Guests find the breakfast to be ample, varied and satisfying, making it a standout feature of the hotel.
At Best Western Premier Agung Resort Ubud, dining experiences receive mixed reviews. Many guests appreciated the complimentary dinners and noted that the restaurant offers very good, delicious food with some describing it as simple and homely yet excellent. The availability of room service for lunch and dinner added convenience for many visitors.
However, the dinner menu appears to be quite limited and small with some guests pointing out a lack of variety and the quality being just okay. Despite these limitations, a few local dishes received praise for being quite tasty. Pricing for meals tended to be higher, although the overall quality of the food was generally considered good. Cleanliness and the vegetarian options, particularly for breakfast, were also commended. Ending on a positive note, the accommodating nature of the restaurant staff and the presence of a decent buffet with live counters contributed to a satisfactory dining experience for many guests.
The rooms at Best Western Premier Agung Resort Ubud have garnered much praise for their cleanliness, spaciousness and comfort. Guests consistently highlight their experiences in the impeccably clean and well-maintained environments. The air conditioning works efficiently, ensuring a comfortable stay in the tropical heat. Many visitors enjoyed the spaciousness and airiness of the Executive rooms, which also happened to be generously upgraded for some, adding an extra layer of satisfaction to their stay.
The rooms are noted to be well-furnished, featuring modern amenities such as comfortable beds, ample bathroom facilities with both shower and bathtub options and convenient additions like robes, slippers and daily replenished big bottles of mineral water. The rooms' design is described as beautiful and unique, often incorporating terraces or balconies that provide serene views of the rainforest or garden. This makes them perfect for relaxation after a long day of exploring Ubud.
Several reviews specify the presence of large clean bathrooms and walk-in dressing areas, adding to the rooms' overall comfort. Despite a few mentions of rooms being slightly "dark" and occasionally noisy due to hallway sounds, the majority of feedback highlights the quiet and peaceful atmosphere.
The staff is generally appreciated for being friendly and accommodating, contributing to the welcoming aura of the rooms. Overall, the comfortable accommodations, combined with beautiful views and exceptional cleanliness, make the rooms at Best Western Premier Agung Resort Ubud a delightful retreat for travelers.
The beds at Best Western Premier Agung Resort Ubud have been noted for their comfort by numerous guests with many describing the beds as comfortable, lovely and even super comfortable. Spacious rooms enhance the experience with their beautifully appointed and cozy beds. For some, the beds and pillows were so comfortable that they even claimed to have slept better than at home.
However, it's worth noting that a number of guests found the mattresses a bit firm or even hard, which led to some discomfort. Despite this, the clean, well-maintained bedding and overall room cleanliness were appreciated. While some guests did experience discomfort from the firmness, the overall consensus leans more towards a positive experience with the beds in the hotel's inviting and spacious rooms.
Best Western Premier Agung Resort Ubud consistently receives high praise for its cleanliness and maintenance. Guests frequently highlight the impeccably clean and tidy rooms with many describing them as spacious, comfortable and hygienic. The bathrooms, too, are noted for their cleanliness and modern feel. Public areas including the pool and hotel grounds are regularly maintained, ensuring a pleasant environment throughout the resort.
The staff plays a significant role in maintaining this level of cleanliness, as they are described as friendly, helpful and diligent. This dedication extends to special touches like honeymoon decorations and consistently spotless rooms, enhancing the guest experience.
While the hotel is situated a bit outside the central area, guests appreciate the quiet and serene atmosphere complemented by the clean surroundings. Some minor criticisms include the occasional use of strong cleaning chemicals and areas that could use a bit more attention, such as towel changes. Despite these minor issues, the overall sentiment is overwhelmingly positive, making Best Western Premier Agung Resort Ubud a recommended choice for those who prioritize cleanliness in their stay.
The Best Western Premier Agung Resort Ubud is highly praised for its exceptional staff, who play a significant role in enhancing the overall guest experience. Guests consistently highlight the friendliness, helpfulness and professionalism of the team, emphasizing their courteous and accommodating nature. Special mentions are given to specific staff members like Mia at the reception and Pak Gede, who are noted for their genuine and professional hospitality.
The hotel staff are described as attentive and eager to assist with any needs, ensuring that visitors feel welcomed and well-cared-for during their stay. Guests appreciate the warm, smiling and patient demeanor of the personnel, which adds to the resort's inviting atmosphere. The service staff in the restaurant also receive commendation for their friendliness and efficiency.
Overall, the staff at Best Western Premier Agung Resort Ubud consistently exceed expectations, making the stay comfortable and memorable for guests. This exemplary service, combined with the resort’s desirable features and amenities, contributes to a highly recommended and enjoyable experience.
The WiFi at Best Western Premier Agung Resort Ubud generally receives positive reviews from guests. Many have praised it as excellent, fast and reliable with some even noting it was suitable for working. The internet service is described as good and available throughout the property. A few guests experienced some connectivity issues, particularly with the WiFi disconnecting or being difficult to receive in certain rooms. There are occasional mentions of the WiFi being slow, but overall, the majority found it to be running well and satisfactory for their needs.
The Best Western Premier Agung Resort Ubud offers an exceptional spa experience, frequently praised by guests for its great and wonderful massages. The wellness centre boasts professional therapists, making the spa highly recommended for those seeking relaxation and rejuvenation. Many guests describe the spa experience as amazing and commend the fantastic hotel spa services for being of good value, despite some considering them a bit on the expensive side. For those looking for alternative options, there's also a spa across the road, such as Iman Spa, which provides excellent and exceptional massages. Overall, the spa services at the hotel, along with nearby options, offer a top-notch experience for visitors.
The gym at Best Western Premier Agung Resort Ubud garners a range of feedback, predominantly positive. It is praised for being modern and air-conditioned, offering a clean environment with handy amenities like towels and water. Many guests find the fitness facilities good and note the gym is often not crowded, making it easily accessible. Despite being small, the gym is described as complete and usable, featuring all necessities for a basic workout. However, some reviews mention issues with equipment, such as defective items and running machine belts that slip, suggesting a need for more and better-functioning equipment.
Nestled in the lush greenery of Ubud, the Best Western Premier Agung Resort boasts a spectacular pool that consistently garners high praise from its guests. The pool area is described as beautiful and well-maintained, offering serene and stunning views of the surrounding forest and tropical landscape. Guests appreciate the infinity pool and its peaceful, nicely located setting, often finding it to be a relaxing retreat.
Multiple reviewers highlight the pool's impressive size and cleanliness with ample sun lounges available for a truly comfortable experience. The pool features distinct upper and lower parts, adding to its charm and versatility. Visitors enjoy the lovely garden areas and the overall structure of the pool space.
Many emphasize the pool’s role in their daily enjoyment at the resort with mentions of an awe-inspiring waterfall adding to the ambiance. Despite a few comments about the water being chilly, the positive sentiments overwhelmingly center on the pool's beauty and the tranquil environment it provides. The consistent upkeep ensures the pool remains a delightful feature of the resort. In summary, the pool at Best Western Premier Agung Resort Ubud stands out as a key highlight for guests, encapsulating relaxation and natural beauty in a pristine setting.
Best Western Premier Agung Resort Ubud offers an excellent experience for families, featuring clean and spacious rooms, some with convenient connecting doors. The resort excels in providing a family-friendly atmosphere, evident from the accommodating staff and thoughtful amenities such as large cribs for babies. While the restaurant serves very good food, the portions may be on the smaller side and the breakfast options may not cater well to European tastes.
Guests have noted that the design of the hotel contributes to a welcoming family environment and staying in a quiet, non-crowded area adds to the serene family experience. Although the rooms can be a bit small for a family of three, the overall comfort and cleanliness are frequently praised. The resort's staff is recognized for their exceptional service, ensuring all needs are met promptly, even during late arrivals. For those considering a stay at this resort, it comes highly recommended for families or couples seeking a comfortable and accommodating environment in Ubud.
Best Western Premier Agung Resort Ubud receives high praise for its comfort and service, living up to the expectations of a well-known brand. Guests frequently describe the hotel as exceptional, superb and magnificent, highlighting its modern and clean rooms equipped with every comfort. The facilities are well-maintained and of a high standard and the location is great. The staff are noted for being lovely and friendly, contributing to the overall excellent experience. While mostly positive, a few reviews suggest it aligns more closely with a three-star rather than a four-star rating. However, the consensus leans towards exceptional service and facilities.
Best Western Premier Agung Resort Ubud is highly recommended for those seeking a romantic getaway or celebrating special occasions. Guests have enjoyed amazing stays with their partners, often highlighted by special touches like honeymoon and anniversary decorations. The resort's atmosphere exudes romance and tranquility, making it an ideal spot for couples. The remote location away from the hustle and bustle of Ubud adds to its charm, offering a perfect escape for honeymooners and those traveling in the area. Room upgrades and personalized decorations further enhance the romantic experience, making it a top choice for creating lasting memories with a loved one.
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Location
The resort is situated in a tranquil area surrounded by natural beauty, including lush jungle surroundings, contributing to a relaxing atmosphere. Guests appreciate the peacefulness, noting that the location helps to provide a restorative experience without being too removed from the lively attractions and amenities of Ubud. For those who prefer not to walk, a convenient shuttle service to Ubud Center is available, adding to the ease of access.
In addition to its advantageous location, the hotel is also recognized for its cleanliness, comfort and excellent facilities. Reviews frequently highlight the friendly and helpful staff, adding to the overall positive experience. With a variety of amenities and a setting that harmoniously blends with the natural environment, the Best Western Premier Agung Resort Ubud offers a superb mix of convenience, tranquility and quality service.
Breakfast
The buffet is frequently mentioned as being well-stocked and constantly replenished, ensuring guests never find it lacking. Guests also commend the exceptional quality and freshness of the food, highlighting specific items such as luxurious pancakes and omelets. The breakfast setting itself is appreciated for its beautiful views from the balcony, adding to the overall pleasant dining experience.
Despite a few mentions of the breakfast area getting crowded and some items taking a while to restock, the overall sentiment remains highly positive. Guests find the breakfast to be ample, varied and satisfying, making it a standout feature of the hotel.
Dinner
However, the dinner menu appears to be quite limited and small with some guests pointing out a lack of variety and the quality being just okay. Despite these limitations, a few local dishes received praise for being quite tasty. Pricing for meals tended to be higher, although the overall quality of the food was generally considered good. Cleanliness and the vegetarian options, particularly for breakfast, were also commended. Ending on a positive note, the accommodating nature of the restaurant staff and the presence of a decent buffet with live counters contributed to a satisfactory dining experience for many guests.
Rooms
The rooms are noted to be well-furnished, featuring modern amenities such as comfortable beds, ample bathroom facilities with both shower and bathtub options and convenient additions like robes, slippers and daily replenished big bottles of mineral water. The rooms' design is described as beautiful and unique, often incorporating terraces or balconies that provide serene views of the rainforest or garden. This makes them perfect for relaxation after a long day of exploring Ubud.
Several reviews specify the presence of large clean bathrooms and walk-in dressing areas, adding to the rooms' overall comfort. Despite a few mentions of rooms being slightly "dark" and occasionally noisy due to hallway sounds, the majority of feedback highlights the quiet and peaceful atmosphere.
The staff is generally appreciated for being friendly and accommodating, contributing to the welcoming aura of the rooms. Overall, the comfortable accommodations, combined with beautiful views and exceptional cleanliness, make the rooms at Best Western Premier Agung Resort Ubud a delightful retreat for travelers.
Beds
However, it's worth noting that a number of guests found the mattresses a bit firm or even hard, which led to some discomfort. Despite this, the clean, well-maintained bedding and overall room cleanliness were appreciated. While some guests did experience discomfort from the firmness, the overall consensus leans more towards a positive experience with the beds in the hotel's inviting and spacious rooms.
Cleanliness
The staff plays a significant role in maintaining this level of cleanliness, as they are described as friendly, helpful and diligent. This dedication extends to special touches like honeymoon decorations and consistently spotless rooms, enhancing the guest experience.
While the hotel is situated a bit outside the central area, guests appreciate the quiet and serene atmosphere complemented by the clean surroundings. Some minor criticisms include the occasional use of strong cleaning chemicals and areas that could use a bit more attention, such as towel changes. Despite these minor issues, the overall sentiment is overwhelmingly positive, making Best Western Premier Agung Resort Ubud a recommended choice for those who prioritize cleanliness in their stay.
Staff
The hotel staff are described as attentive and eager to assist with any needs, ensuring that visitors feel welcomed and well-cared-for during their stay. Guests appreciate the warm, smiling and patient demeanor of the personnel, which adds to the resort's inviting atmosphere. The service staff in the restaurant also receive commendation for their friendliness and efficiency.
Overall, the staff at Best Western Premier Agung Resort Ubud consistently exceed expectations, making the stay comfortable and memorable for guests. This exemplary service, combined with the resort’s desirable features and amenities, contributes to a highly recommended and enjoyable experience.
Wi-Fi
Spa
Gym
Pool
Multiple reviewers highlight the pool's impressive size and cleanliness with ample sun lounges available for a truly comfortable experience. The pool features distinct upper and lower parts, adding to its charm and versatility. Visitors enjoy the lovely garden areas and the overall structure of the pool space.
Many emphasize the pool’s role in their daily enjoyment at the resort with mentions of an awe-inspiring waterfall adding to the ambiance. Despite a few comments about the water being chilly, the positive sentiments overwhelmingly center on the pool's beauty and the tranquil environment it provides. The consistent upkeep ensures the pool remains a delightful feature of the resort. In summary, the pool at Best Western Premier Agung Resort Ubud stands out as a key highlight for guests, encapsulating relaxation and natural beauty in a pristine setting.
Family
Guests have noted that the design of the hotel contributes to a welcoming family environment and staying in a quiet, non-crowded area adds to the serene family experience. Although the rooms can be a bit small for a family of three, the overall comfort and cleanliness are frequently praised. The resort's staff is recognized for their exceptional service, ensuring all needs are met promptly, even during late arrivals. For those considering a stay at this resort, it comes highly recommended for families or couples seeking a comfortable and accommodating environment in Ubud.
4 Star
Romantic
Yes, Best Western Premier Agung Resort Ubud has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
Yes, a spa is available at Best Western Premier Agung Resort Ubud.
No, Best Western Premier Agung Resort Ubud doesn't allow dogs.
Yes, parking facilities are available at Best Western Premier Agung Resort Ubud.
Yes, Best Western Premier Agung Resort Ubud has a gym.
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