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Summary of reviewsStrategically located in Upland, the Super 8 by Wyndham Upland Ontario CA is highly appreciated for its convenient proximity to restaurants, shopping centers and essential services. The hotel's location near Highway 10 and the freeway makes it accessible for both business and leisure travelers, while its closeness to the airport further adds to its appeal.
Guests found the rooms spacious and well-furnished with a range of amenities including fridges, microwaves, irons, hairdryers and TVs. Many visitors praised the cleanliness of the rooms and bathrooms and some particularly enjoyed the comfortable king beds. However, there were several complaints about cleanliness and maintenance issues, along with noise disturbances from the nearby freeway and thin walls.
The staff at this hotel received mixed reviews. While many guests found the employees friendly, welcoming and attentive, others reported instances of rude or dismissive behavior, especially from certain night staff. Housekeeping generally received positive feedback for their friendliness and service.
Breakfast offerings were a significant point of contention with many guests expressing dissatisfaction over the minimal options available. The breakfast typically consisted of coffee, granola bars and energy bars, lacking variety and basic items like fresh fruit or cereal.
In summary, Super 8 by Wyndham Upland Ontario CA is praised for its excellent location, spacious rooms and generally attentive staff. However, it has notable areas for improvement, especially in terms of breakfast quality, room cleanliness and overall maintenance. This makes it a reasonable option for those prioritizing convenience and basic comfort with tempered expectations regarding amenities and service. Show more
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Categories
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Outdoor Pool
Room Types
King Room - Non-SmokingFeaturing free toiletries, this double room includes a private bathroom with a bath or a shower. The double room features air conditioning. The unit has 1 bed.
Queen Room - Non-SmokingFeaturing free toiletries, this double room includes a private bathroom with a bath or a shower. The double room features air conditioning. The unit has 1 bed.
Queen Room with Two Queen Beds - Non-SmokingProviding free toiletries, this quadruple room includes a private bathroom with a bath or a shower. The quadruple room provides air conditioning. The unit offers 2 beds.
King Room - Mobility Access/Non-SmokingFeaturing free toiletries, this double room includes a private bathroom with a bath or a shower. The double room features air conditioning. The unit has 1 bed.
Queen Room - Mobility Access/Non-SmokingProviding free toiletries, this double room includes a private bathroom with a bath or a shower. The double room provides air conditioning. The unit offers 1 bed.
Deluxe King Studio Suite - Non-SmokingFeaturing free toiletries, this suite includes a private bathroom with a bath or a shower. The suite features air conditioning. The unit has 1 bed.
King Studio Suite - Non-SmokingProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room is air-conditioned and features a TV with cable channels, a tea and coffee maker and heating. The unit offers 1 bed.
Guest Reviews
6.2
Rated
Location
Nestled strategically in Upland, the Super 8 by Wyndham Upland Ontario CA stands out for its exceptional location. Its proximity to a multitude of amenities, including restaurants, stores and shopping centers, makes it highly convenient for both business and leisure travelers. The hotel's location is praised for being near Highway 10, offering easy access for transit and is also commendably close to the freeway, making travel a breeze.
The neighborhood itself is a blend of business and residential areas, providing guests with a variety of conveniences, such as a mall, fast-food joints and essential stores like CVS and grocery outlets—all within walking distance. This accessibility is further enhanced by the presence of spacious parking, ensuring that guests have ample space for their vehicles.
Travelers have found the area particularly advantageous for attending local events, work commitments or visits to nearby institutions like the University. The hotel's setting close to the airport also adds to its appeal for those in transit.
The comfort of the stay is highlighted by comfortable beds and clean rooms, coupled with handy in-room amenities such as microwaves and hairdryers. Despite some feedback on thin walls and an occasional sense of the area being less upscale, the overall sentiment towards the hotel's location remains positive, underscored by its ease of access and close proximity to essential services.
Breakfast
Guests at the Super 8 by Wyndham Upland Ontario CA had mixed impressions of the hotel's breakfast offerings. While the location's breakfast service earned some praise for its staff, the majority of reviews highlighted significant shortcomings. Commonly, breakfast consisted of minimal options such as coffee, granola bars, Twinkies and energy bars with barely any variety available. In some cases, guests encountered issues with the quality and cleanliness of the coffee service and there was often no hot water or milk for oatmeal. Basic items like fresh fruit, cereals or bread were notably absent, leaving guests feeling that the complimentary breakfast was practically nonexistent and not meeting expectations.
Rooms
The rooms at Super 8 by Wyndham Upland Ontario CA are notably spacious and come equipped with a range of amenities, including a fridge, coffee maker, iron, hair dryer, TV, phone, heater/cooler, chairs and tables, fulfilling various guest needs. Additionally, the facility provides good value and some guests found the king bed to be very comfortable. On the positive side, a number of guests appreciated the cleanliness of the rooms and bathrooms, allowing for a comfortable night's sleep. Moreover, the hotel management's kindness and attentiveness have been highlighted as a reassuring aspect during the stay. The hotel, however, has received several complaints about cleanliness and maintenance, including issues with pests, a lack of proper ventilation and dated decor. Noise from the nearby freeway and thin walls causing disturbances have also been pointed out. While some rooms have a faint smell of Clorox, others reported a lingering smell of cigarettes.
Beds
Nestled in a prime location, 'Super 8 by Wyndham Upland Ontario CA' offers large rooms with varying experiences when it comes to bed comfort. Many guests found the beds to be comfortable with several praising their firmness and quality. Descriptions like wonderful mattresses and very comfortable beds are common. However, not all guests shared the same view. There are mentions of uncomfortable and stiff beds that could cause back discomfort. Additionally, issues such as stained sheets, thin and old pillows and inadequate bedding raised concerns for some. While many enjoyed a good night's sleep, a few had mixed feelings about the bed amenities provided.
Cleanliness
The cleanliness of 'Super 8 by Wyndham Upland Ontario CA' garnered mixed feedback from guests. While some praised the hotel for its clean bedsheets, very clean room and overall tranquility and cleanliness, many reviews highlighted significant issues. Guests encountered dirty rooms, baseboards and bathrooms with some instances of roaches and other bugs. There were reports of leftover food in the refrigerators, cigarette burns in the duvets and sheets and general unsanitary conditions. Despite this, a few reviews mentioned clean and quiet rooms, a sufficient supply of towels and a friendly check-in experience. However, the hotel's environment and surrounding areas raised concerns about noise and suspicious activity.
Staff
The guest reviews of Super 8 by Wyndham Upland Ontario CA showcase a mixed experience with the hotel's staff. Many guests found the employees to be friendly, welcoming and respectful, noting that the staff showed genuine care in addressing any issues. Housekeeping, in particular, received praise for their friendliness and helpfulness during their morning rounds.
The front desk personnel also garnered positive comments with specific mentions of their sweetness and delightful demeanor in the morning. However, there were several instances where guests encountered rude or dismissive behavior, particularly from certain night staff and a few specific incidents during check-in. These interactions were notably unpleasant for some guests, occasionally overshadowing the positive experiences with other staff members.
Overall, while the hotel staff demonstrated friendliness and professionalism in many cases, there were inconsistencies that affected overall guest satisfaction.
Yes, Super 8 by Wyndham Upland Ontario CA has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Super 8 by Wyndham Upland Ontario CA.
No, Super 8 by Wyndham Upland Ontario CA doesn't allow dogs.
No, parking facilities aren't available at Super 8 by Wyndham Upland Ontario CA.
No, Super 8 by Wyndham Upland Ontario CA doesn't have a gym.