SureStay Plus Hotel by Best Western Upland - Ontario North offers a commendable stay for travelers, characterized by its strategic location, outstanding service, and comfortable accommodations. Nestled in the heart of the Inland Empire, the hotel provides easy access to major highways, making travel to Los Angeles, nearby colleges, or other destinations convenient. The close proximity to Ontario airport and ample dining options within walking distance enhance its appeal for both short visits and extended stays.
Guests frequently highlight the satisfying breakfast, noted for its variety and quality, surpassing typical continental offerings. The hot breakfast buffet is often described as delicious and fulfilling, making for a great start to the day, complemented by attentive and friendly service staff.
The hotel rooms are a key highlight, praised for their spaciousness, modern decor, and cleanliness. Guests enjoy modern amenities such as large televisions and kitchen facilities, contributing to a comfortable and secure stay. The gated property further adds to the sense of safety, ensuring peace of mind.
Cleanliness is a strong point, with guests noting the well-maintained and recently renovated appearance. The dedication of the cleaning staff ensures a pristine environment, from rooms to public areas, enhancing the comfortable atmosphere.
Staff at the SureStay Plus Hotel consistently receive acclaim for their friendliness and professionalism, contributing significantly to guests' positive experiences. The welcoming nature and helpfulness of the team are instrumental in creating a hospitable environment.
For families, the hotel proves to be an excellent choice, offering family-friendly amenities, including a popular pool, and a convenient location. The comfortable beds enhance the overall restful stay experience, adding to the hotel's appeal as a value-driven option.
While some minor drawbacks are noted, such as pool size perceptions and bed frame noise, the overall consensus is that SureStay Plus Hotel by Best Western Upland - Ontario North provides an appealing combination of comfort, convenience, and value, ideal for various types of travelers.
Strategically located in Upland, the Super 8 by Wyndham Upland Ontario CA is highly appreciated for its convenient proximity to restaurants, shopping centers and essential services. The hotel's location near Highway 10 and the freeway makes it accessible for both business and leisure travelers, while its closeness to the airport further adds to its appeal.
Guests found the rooms spacious and well-furnished with a range of amenities including fridges, microwaves, irons, hairdryers and TVs. Many visitors praised the cleanliness of the rooms and bathrooms and some particularly enjoyed the comfortable king beds. However, there were several complaints about cleanliness and maintenance issues, along with noise disturbances from the nearby freeway and thin walls.
The staff at this hotel received mixed reviews. While many guests found the employees friendly, welcoming and attentive, others reported instances of rude or dismissive behavior, especially from certain night staff. Housekeeping generally received positive feedback for their friendliness and service.
Breakfast offerings were a significant point of contention with many guests expressing dissatisfaction over the minimal options available. The breakfast typically consisted of coffee, granola bars and energy bars, lacking variety and basic items like fresh fruit or cereal.
In summary, Super 8 by Wyndham Upland Ontario CA is praised for its excellent location, spacious rooms and generally attentive staff. However, it has notable areas for improvement, especially in terms of breakfast quality, room cleanliness and overall maintenance. This makes it a reasonable option for those prioritizing convenience and basic comfort with tempered expectations regarding amenities and service.