Burrstone Inn, Ascend Hotel Collection
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Summary of reviewsBurrstone Inn, Ascend Hotel Collection, consistently receives glowing reviews for its strategic location, top-notch amenities, and exceptional service. Situated in a tranquil neighborhood, the hotel offers convenient access to Utica College and Hamilton College, as well as nearby shops and restaurants, making it ideal for both business travelers and college visitors. Guests appreciate the peaceful surroundings and ample parking, complemented by clean, comfortable accommodations and a courteous staff.
The breakfast experience is notably positive, featuring a broad selection of fresh and delicious items such as sausage, eggs, waffles, and potatoes. Guests enjoy the well-maintained breakfast area and commend the staff for their attentiveness and hospitality. Dinner at the hotel's restaurant and bar also receives high praise, with guests appreciating the quality of food, local beer options, and inviting ambiance, further enhanced by friendly staff and entertaining specials.
Rooms at Burrstone Inn are described as spacious, clean, and modern, providing a cozy atmosphere for relaxation. The beds, particularly, are highlighted for their exceptional comfort, ensuring restful nights for guests. The cleanliness of the hotel permeates every aspect, from rooms to common areas, contributing to a quiet and pleasant stay.
The staff consistently earns accolades for their warm service and professionalism, going the extra mile to ensure guests feel valued and comfortable. The pool, while generally well-regarded for its inviting setting, occasionally requires maintenance but remains a pleasant amenity during the summer months.
Overall, Burrstone Inn is celebrated for harmonizing value, comfort, and convenience, making it a deserving choice for travelers seeking a clean and welcoming hotel experience enhanced by exceptional service and amenities.
Categories
The breakfast experience is notably positive, featuring a broad selection of fresh and delicious items such as sausage, eggs, waffles, and potatoes. Guests enjoy the well-maintained breakfast area and commend the staff for their attentiveness and hospitality. Dinner at the hotel's restaurant and bar also receives high praise, with guests appreciating the quality of food, local beer options, and inviting ambiance, further enhanced by friendly staff and entertaining specials.
Rooms at Burrstone Inn are described as spacious, clean, and modern, providing a cozy atmosphere for relaxation. The beds, particularly, are highlighted for their exceptional comfort, ensuring restful nights for guests. The cleanliness of the hotel permeates every aspect, from rooms to common areas, contributing to a quiet and pleasant stay.
The staff consistently earns accolades for their warm service and professionalism, going the extra mile to ensure guests feel valued and comfortable. The pool, while generally well-regarded for its inviting setting, occasionally requires maintenance but remains a pleasant amenity during the summer months.
Overall, Burrstone Inn is celebrated for harmonizing value, comfort, and convenience, making it a deserving choice for travelers seeking a clean and welcoming hotel experience enhanced by exceptional service and amenities.
Business Hotel
The Burrstone Inn offers a large ballroom and meeting rooms suitable for events and conferences. It also has a business center and executive rooms.
3-Star Hotel
This hotel offers comfortable accommodations and unique amenities as part of the Ascend Hotel Collection. It provides a distinctive and pleasant stay.
Hotel with EV Charging Stations
Family Friendly Hotel
What percentage of your guests are families? Under 50%
Family-Friendly room types:
Connecting rooms (with intermediate door)
One-bedroom apartments. Number: 4
Rooms with 2 Queen beds. Number: 35
1 King bed with sofa bed. Number: 10
Please suggest which room type a family with one child should choose and where the child will sleep:
King w/ sofa or double Queen or suite apartment
Show more...King w/ sofa or double Queen or suite apartment
Dog Friendly Hotel
Do you accept dogs in all rooms?
No, some rooms only: We try to use rooms in one wing on the main level to make it easier for outside access.
No, some rooms only: We try to use rooms in one wing on the main level to make it easier for outside access.
Is there an extra charge?
Yes, $ 35.00 per booking
Yes, $ 35.00 per booking
Should the dog owner notify you before checking in?
Yes, During the booking process
Show more...Yes, During the booking process
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Location of the pool: Outdoor pool
Is it a pool of special type?
Heated pool
Pool minimum depth: 3 ft
Show more...Accessible Hotel
To whom is your hotel/accommodation accessible?
People who use a wheelchair People who are deaf People who are blind People with autism People with asthma
People who use a wheelchair People who are deaf People who are blind People with autism People with asthma
Is there level-access route (might include lifts) from the road to the rooms? Yes, to all rooms
Are there any facilities that guests who use a wheelchair cannot reach? No
Show more...Hotel with Gym
Size of the gym: 47 m2 (511 ft2)
Gym equipment:
Treadmill(s) - Stationery bicycle(s) - Rowing machine(s) - Elliptical(s) - etc. Number: 3 Treadmills, 2 Bikes - 1 elliptical
Training bench(es) - Dumbbell sets - Barbell sets - Kettlebells - etc.
Resistance bands - Balance trainers - etc.
Cost for using the gym: Free for guests
Show more...Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
No
Do you perform temperature checks upon guests' arrivals?
No
Show more...No
Hotel with Outdoor Pool
Hotel with Heated Pool
Guest Reviews
Burrstone Inn, Ascend Hotel Collection, receives high praise for its strategic location that blends convenience with tranquility. Nestled in a peaceful neighborhood, the hotel is ideal for business travelers and those visiting Utica College and Hamilton College, offering an off-the-beaten-path charm for a relaxed stay. Guests appreciate its proximity to a variety of shops, restaurants, and main roads, making it easy to explore the area.
The hotel's close proximity to Utica University, a major draw for visitors, ensures a seamless commute. The quiet surroundings, ample parking, and nearby dining options enhance its appeal for both short visits and longer stays. The accommodations are consistently noted for being clean and comfortable, complemented by a gracious and courteous staff. Despite being part of a business park area, the hotel maintains a park-like ambience, offering an exceptional value for those in town for events or simply exploring Utica's attractions. The on-site restaurant and bar add convenience and are highly recommended by guests, further emphasizing the hotel's well-rounded offerings.
The breakfast experience at Burrstone Inn, Ascend Hotel Collection elicits a strikingly positive response from guests, who frequently highlight it as a memorable part of their stay. Known for its extensive offerings, the hotel provides a breakfast selection that includes sausage, eggs, waffles, and potatoes, all served in a well-kept breakfast station. Guests appreciate the varied and delicious options available, with particular praise for the capability to make their own Belgian waffles—a delightful highlight for many.
Complimentary breakfast is a welcome inclusion, enhancing the overall value of the stay. Guests often mention the freshness and hotness of the breakfast, contributing to the enjoyment of their meals. Additionally, the breakfast dining area is consistently noted as clean and spacious, providing a comfortable setting for guests to begin their day.
Despite the overwhelmingly positive feedback, some visitors express a desire for more variety, suggesting potential improvements like biscuits and gravy or bacon. Nonetheless, the quality and availability of food, including the option for grab-and-go breakfast, maintain an overall satisfying experience.
Guests also commend the friendly and attentive staff for ensuring a seamless breakfast experience along with other amenities like complimentary coffee and tea in the lobby. The inclusion of breakfast in the room rate is often described as a pleasant surprise, reinforcing the overall positive sentiment towards the breakfast service at Burrstone Inn.
Visitors to Burrstone Inn, part of the Ascend Hotel Collection, have consistently praised their dining experiences, highlighting both the quality and ambiance at the hotel's restaurant and bar. Many guests noted the wide selection of delightful dishes and local beers on tap, making the establishment feel more like a standalone venue rather than merely a hotel amenity. The food has been described as very good, with standout offerings like the ham dinner receiving specific positive mentions. The atmosphere contributed greatly to the experience, with happy hours featuring entertainment and enticing specials like the .25¢ wing deal, drawing commendations. The restaurant staff has been recognized for their friendliness and helpfulness, contributing both to a welcoming dining atmosphere and offering dinner suggestions when sought. Guests appreciated the bar's role in enhancing their experience, noting its convenience and late hours for enjoying drinks and meals. Overall, the hotel’s restaurant and bar have left a lasting impression for both the quality of food and the inviting environment.
Burrstone Inn, part of the Ascend Hotel Collection, offers a welcoming and comfortable stay with its array of clean and spacious rooms. Many guests have praised the large, tidy rooms that come thoughtfully furnished and provide ample space for relaxation. A consistent highlight is the comfort of the beds, ensuring a restful night's sleep. The ambiance within the rooms is cozy, making it easy for guests to unwind and enjoy their stay. The overall cleanliness of both the rooms and bathrooms receives commendations, with guests noting the neat and orderly presentation upon arrival.
The rooms are not only clean but also well-maintained, featuring modern and updated decor that enhances the overall experience. Despite a few comments about some areas needing maintenance, travelers typically find the accommodations pleasant and enjoyable. The hotel staff also contributes positively to guests’ experiences, being friendly and helpful, adding to the inviting environment of the hotel.
Accessibility seems well considered, with certain rooms having features like walk-in showers and convenient locations within the property. Though not every aspect is perfect, the value for the price is frequently noted, with many expressing satisfaction with the blend of comfort and affordability. Overall, Burrstone Inn is seen as a nice hotel for those seeking spacious, clean, and comfortable rooms without breaking the bank.
The Burrstone Inn, part of the Ascend Hotel Collection, has garnered positive reviews from guests who have experienced remarkable comfort during their stays. A recurring highlight is the beds, which are frequently praised for their exceptional comfort. Guests repeatedly describe them as super comfy, cozy, and equipped with great mattresses and linens. The bedding complements this comfort, contributing to restful nights and a refreshed start to the day.
While the pillows receive mixed reviews, with some finding them too hard, many guests still find both the beds and pillows to be very comfortable. Additionally, rooms are noted for their spaciousness and pleasing amenities, enhancing the pleasant experience at the hotel. The overall consensus places the Burrstone Inn’s beds as some of the best encountered by guests during their travels, making it a promising choice for those prioritizing a good night's sleep.
Nestled conveniently for travelers journeying between Canada and Boston, Burrstone Inn stands out predominantly for its exceptional cleanliness. Guests consistently highlight the spotless and well-kept environment, which permeates through the rooms, bathrooms, and common areas, including the breakfast space. This high standard of cleanliness contributes significantly to a quiet, peaceful, and comfortable stay.
Visitors frequently praise the hotel's very clean rooms, underscoring that these spaces are not only immaculate but also offer comfort with modern amenities. Many guests appreciate the quiet surroundings that facilitate restful nights. The Inn’s cleanliness is complemented by polite, friendly, and helpful staff, ensuring a welcoming atmosphere.
While the majority of reviews celebrate the hotel's sanitary conditions and attention to cleanliness, some isolated reports suggest discrepancies in room odors and initial warmth. Nonetheless, these instances appear rare against the backdrop of glowing reports that affirm Burrstone Inn’s reputation for delivering a clean and quality experience harmonizing value, comfort, and convenience.
Overall, guests find Burrstone Inn to be a pleasant and clean hotel, offering a very good stay, making it a deserving choice for travelers seeking assurance in cleanliness and a peaceful environment.
The Burrstone Inn, Ascend Hotel Collection, is frequently praised for its exceptional staff, making it a standout choice for travelers seeking warm service and genuine hospitality. Guests consistently highlight the friendliness and helpfulness of the team, emphasizing how they go out of their way to ensure a pleasant stay. The front desk, in particular, receives high marks for being professional, efficient, and welcoming, even during busy times. Numerous reviews mention the accommodating nature of the staff, who are always ready to assist with a smile, making guests feel valued and comfortable. The dedication to providing great service is apparent, with many instances of the team displaying professionalism and attentiveness. Whether facilitating smooth check-ins or addressing unique needs, the staff consistently exceeds expectations, contributing significantly to an enjoyable and memorable hotel experience.
The pool at Burrstone Inn, part of the Ascend Hotel Collection, is generally well-regarded by guests for its appealing outdoor setting. Families, especially those with young children, often appreciated the clean and inviting atmosphere, noting that their kids and grandsons enjoyed spending time at the pool. The pool area is described as a nice, relaxing spot for swimming, sunning, and unwinding, and is seen as a pleasant extra amenity during the summer months.
Despite its nice setting, a few guests noted that the pool sometimes lacks maintenance, pointing out issues such as bugs and leaves and suggesting the need for upgrades. Guests also mentioned discrepancies regarding the supposed heated feature which was not operational. Nevertheless, when in good condition, the pool is described as clean and wonderful, offering a great space for summer enjoyment. The setting complements a stay at the hotel, often coupled positively with other amenities like the free breakfast.
Location Show Map
Location
The hotel's close proximity to Utica University, a major draw for visitors, ensures a seamless commute. The quiet surroundings, ample parking, and nearby dining options enhance its appeal for both short visits and longer stays. The accommodations are consistently noted for being clean and comfortable, complemented by a gracious and courteous staff. Despite being part of a business park area, the hotel maintains a park-like ambience, offering an exceptional value for those in town for events or simply exploring Utica's attractions. The on-site restaurant and bar add convenience and are highly recommended by guests, further emphasizing the hotel's well-rounded offerings.
Breakfast
Complimentary breakfast is a welcome inclusion, enhancing the overall value of the stay. Guests often mention the freshness and hotness of the breakfast, contributing to the enjoyment of their meals. Additionally, the breakfast dining area is consistently noted as clean and spacious, providing a comfortable setting for guests to begin their day.
Despite the overwhelmingly positive feedback, some visitors express a desire for more variety, suggesting potential improvements like biscuits and gravy or bacon. Nonetheless, the quality and availability of food, including the option for grab-and-go breakfast, maintain an overall satisfying experience.
Guests also commend the friendly and attentive staff for ensuring a seamless breakfast experience along with other amenities like complimentary coffee and tea in the lobby. The inclusion of breakfast in the room rate is often described as a pleasant surprise, reinforcing the overall positive sentiment towards the breakfast service at Burrstone Inn.
Dinner
Rooms
The rooms are not only clean but also well-maintained, featuring modern and updated decor that enhances the overall experience. Despite a few comments about some areas needing maintenance, travelers typically find the accommodations pleasant and enjoyable. The hotel staff also contributes positively to guests’ experiences, being friendly and helpful, adding to the inviting environment of the hotel.
Accessibility seems well considered, with certain rooms having features like walk-in showers and convenient locations within the property. Though not every aspect is perfect, the value for the price is frequently noted, with many expressing satisfaction with the blend of comfort and affordability. Overall, Burrstone Inn is seen as a nice hotel for those seeking spacious, clean, and comfortable rooms without breaking the bank.
Beds
While the pillows receive mixed reviews, with some finding them too hard, many guests still find both the beds and pillows to be very comfortable. Additionally, rooms are noted for their spaciousness and pleasing amenities, enhancing the pleasant experience at the hotel. The overall consensus places the Burrstone Inn’s beds as some of the best encountered by guests during their travels, making it a promising choice for those prioritizing a good night's sleep.
Cleanliness
Visitors frequently praise the hotel's very clean rooms, underscoring that these spaces are not only immaculate but also offer comfort with modern amenities. Many guests appreciate the quiet surroundings that facilitate restful nights. The Inn’s cleanliness is complemented by polite, friendly, and helpful staff, ensuring a welcoming atmosphere.
While the majority of reviews celebrate the hotel's sanitary conditions and attention to cleanliness, some isolated reports suggest discrepancies in room odors and initial warmth. Nonetheless, these instances appear rare against the backdrop of glowing reports that affirm Burrstone Inn’s reputation for delivering a clean and quality experience harmonizing value, comfort, and convenience.
Overall, guests find Burrstone Inn to be a pleasant and clean hotel, offering a very good stay, making it a deserving choice for travelers seeking assurance in cleanliness and a peaceful environment.
Staff
Pool
Despite its nice setting, a few guests noted that the pool sometimes lacks maintenance, pointing out issues such as bugs and leaves and suggesting the need for upgrades. Guests also mentioned discrepancies regarding the supposed heated feature which was not operational. Nevertheless, when in good condition, the pool is described as clean and wonderful, offering a great space for summer enjoyment. The setting complements a stay at the hotel, often coupled positively with other amenities like the free breakfast.
Yes, Burrstone Inn, Ascend Hotel Collection has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Burrstone Inn, Ascend Hotel Collection.
Yes, Burrstone Inn, Ascend Hotel Collection welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
No, parking facilities aren't available at Burrstone Inn, Ascend Hotel Collection.
Yes, Burrstone Inn, Ascend Hotel Collection has a gym. For more information, read the answers to the Gym questionnaire
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