Holiday Inn Express & Suites Utica by IHG
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Summary of reviewsThe Holiday Inn Express & Suites Utica by IHG is highly regarded for various aspects of its offerings, making it a popular choice for travelers. The hotel's location is a significant highlight, providing convenient access to highways, dining options, local attractions, and educational institutions like Utica University. It also serves as a strategic stop for those traveling between Boston and Niagara.
Guests often compliment the breakfast experience, noting the plentiful and varied buffet options, including omelettes, sausages, bacon, and pastries. The friendly and helpful staff enhance the morning meal experience, although there are occasional mentions of limited options on certain days.
The rooms at the hotel earn consistent praise for their cleanliness, comfort, and spaciousness. Guests appreciate the fresh and tidy environment, with comfortable beds ensuring a restful stay. This positive feedback extends to the overall cleanliness of the hotel, which is frequently highlighted alongside the modern and quiet facilities.
The staff at Holiday Inn Express & Suites Utica are commended for their friendly and efficient service, particularly at reception. Travis at the front desk is notably recognized for his personable and informative approach, enhancing the guest experience. Despite occasional challenges due to high demand, the staff maintain a supportive and welcoming atmosphere.
The indoor pool is a favored feature by guests, especially families with children. However, some visitors experience disappointment when the pool is closed or not well-maintained during their stay. While its availability is sometimes inconsistent, it adds to the overall amenities when operational.
Overall, the Holiday Inn Express & Suites Utica by IHG receives positive reviews for its strategic location, satisfying breakfast, clean and comfortable rooms, and friendly staff, making it a reliable choice for a pleasant stay.
Categories
Guests often compliment the breakfast experience, noting the plentiful and varied buffet options, including omelettes, sausages, bacon, and pastries. The friendly and helpful staff enhance the morning meal experience, although there are occasional mentions of limited options on certain days.
The rooms at the hotel earn consistent praise for their cleanliness, comfort, and spaciousness. Guests appreciate the fresh and tidy environment, with comfortable beds ensuring a restful stay. This positive feedback extends to the overall cleanliness of the hotel, which is frequently highlighted alongside the modern and quiet facilities.
The staff at Holiday Inn Express & Suites Utica are commended for their friendly and efficient service, particularly at reception. Travis at the front desk is notably recognized for his personable and informative approach, enhancing the guest experience. Despite occasional challenges due to high demand, the staff maintain a supportive and welcoming atmosphere.
The indoor pool is a favored feature by guests, especially families with children. However, some visitors experience disappointment when the pool is closed or not well-maintained during their stay. While its availability is sometimes inconsistent, it adds to the overall amenities when operational.
Overall, the Holiday Inn Express & Suites Utica by IHG receives positive reviews for its strategic location, satisfying breakfast, clean and comfortable rooms, and friendly staff, making it a reliable choice for a pleasant stay.
Business Hotel
This Holiday Inn Express offers standard business amenities. It provides a convenient location in Utica for business travelers.
Accessible Hotel
This hotel is part of a major chain that consistently offers accessible rooms and features for guests with disabilities. Specific accessible room types are available for booking.
Hotel with Gym
Offers complimentary access to a fitness center, indoor pool.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
The Holiday Inn Express & Suites Utica by IHG boasts a prime location appreciated by its guests. Conveniently situated off the highway and thruway, it offers easy access to nearby gas stations, making travel logistics straightforward. The hotel's proximity to a variety of dining options, including restaurants and fast food outlets, enhances its appeal for those seeking diverse meal choices. Additionally, its central position in the city allows guests to be near local attractions and friends they plan to visit. For those journeying between Boston, MA, and Niagara, Ontario, this hotel serves as a strategic midway point. Visitors also find its closeness to Utica University advantageous. Overall, the location is consistently described as ideal and perfect for various needs.
The breakfast experience at the Holiday Inn Express & Suites Utica by IHG generally receives positive feedback from guests, highlighting it as a strong point of their stay. The breakfast buffet is described as plentiful and often replenished, offering a variety of choices such as omelettes, sausages, bacon, bagels, and various juices. Guests appreciate the full meal experience and the convenience it offers, with some noting it as delicious and fabulous. The selection of food exceeds expectations, with good variety and decent options available. Moreover, the friendly and helpful staff contribute to an enjoyable breakfast experience. However, there are occasional comments regarding limited options on particular days and challenges in handling large crowds, indicating some inconsistency. Overall, guests find the breakfast enjoyable and satisfying, complementing the clean and welcoming environment of the hotel.
At the Holiday Inn Express & Suites Utica by IHG, guests consistently praise the hotel's rooms for their cleanliness and comfort. Many comment on how fresh and tidy the rooms feel, contributing to a pleasant stay. The accommodations boast reasonable size, allowing for a spacious environment. Beds receive high marks for comfort, ensuring a restful night. The rooms provide a quiet atmosphere, adding to their appeal. Guests appreciate the good room size and the comfort of both the sleeping and living areas. Overall, the reviews highlight a positive experience marked by clean, comfortable, and sizable rooms.
The 'Holiday Inn Express & Suites Utica by IHG' is frequently praised for its cleanliness and modern facilities. Guests consistently describe the hotel as clean and quiet, noting the comfortable environment it provides. Staff at the hotel are often highlighted for being friendly and helpful, contributing to a positive overall experience. While cleanliness is generally noted as a strong point, with many guests mentioning spotless rooms and clean facilities, occasional remarks suggest room maintenance could be improved in some instances, mentioning dusty surfaces or a bathroom not meeting expected standards. Nonetheless, the hotel maintains a reputation for cleanliness, making it a reliable choice for travelers seeking a tidy and pleasant stay.
At Holiday Inn Express & Suites Utica by IHG, the staff consistently receives high praise for their friendly and helpful demeanor. Guests frequently note that most staff members are pleasant and efficient, particularly highlighting the reception for being quick and welcoming. Travis at the front desk stands out for his personable and informative service during check-in and check-out. While there are occasional mentions of the team appearing overwhelmed, the overall impression is that employees remain friendly, kind, and dedicated to providing a supportive guest experience throughout the stay.
The Holiday Inn Express & Suites Utica by IHG features an indoor pool that is often highlighted positively by guests. Many visitors have enjoyed the pool, noting it as a nice amenity, with some mentioning that their kids particularly loved it. However, there have been instances where the pool was out of order or closed during guests' visits, which caused disappointment, especially for those who had chosen the hotel specifically for its pool. Additionally, there were reports of the pool area being dirty at times. Overall, while the pool is a notable feature when operational, its availability and maintenance have been inconsistent.
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Location
Breakfast
Rooms
Cleanliness
Staff
Pool
Yes, Holiday Inn Express & Suites Utica by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Holiday Inn Express & Suites Utica by IHG.
No, Holiday Inn Express & Suites Utica by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express & Suites Utica by IHG.
Yes, Holiday Inn Express & Suites Utica by IHG has a gym.
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