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Summary of reviewsHotel Casa San Juan offers a well-rounded and pleasing experience for its guests, blending tranquility and accessibility. Located a 10 to 15-minute walk from Valladolid’s bustling city center, it strikes a balance between proximity and quietude. Guests often appreciate the peaceful neighborhood, which allows restful nights and convenient off-street parking. While some find the walk to the city center challenging, especially in the heat or at night, the overall sentiment favors its manageable distance and practical location for exploring nearby attractions like Chichen Itza and local cenotes.
The breakfast at Hotel Casa San Juan frequently impresses with its quality, variety and generous portions. Guests repeatedly praise it as delicious, featuring a wide range of savory dishes, local specialties and freshly made options while starting as early as 7 am in a pleasant restaurant setting. Despite occasional critiques about unavailable vegetarian options or inconsistent coffee quality, most enjoy a hearty start to their day with sumptuous and substantial morning meals.
Dinner at the on-site restaurant is another highlight, offering a mix of a la carte options and wood-fired pizzas, all at reasonable prices. Guests commend the tasty and well-prepared dishes, friendly and attentive service and the convenience of dining without leaving the hotel. The restaurant's typical decor and pleasant atmosphere further enhance the dining experience.
Hotel Casa San Juan's rooms are admired for their cleanliness, spaciousness and comfort. Guests often highlight the stylish decor, comfortable large beds and additional amenities such as balconies and kitchenettes. Despite some occasional issues with high humidity, insect sightings or outdated fixtures, the overall sentiment remains positive with most guests appreciating the comfortable, restful retreats the rooms offer. Cleanliness is a key strength with daily cleaning services and well-maintained facilities contributing to a cozy and welcoming atmosphere.
The staff at Hotel Casa San Juan receive high praise for their friendliness, attentiveness and professionalism. Guests often highlight the warm, personalized interactions and the staff's readiness to go above and beyond to ensure a pleasant stay. While a few noted inconsistencies, the overwhelming consensus underscores the staff as a significant positive aspect of the hotel.
WiFi connectivity presents a mixed experience with some guests enjoying reliable connections while others report issues with unstable or non-functional access in different parts of the hotel. Despite the variability, the availability of free WiFi is generally appreciated.
The hotel’s two pools, though charming, face criticism for their small size, cleanliness issues and less inviting location near the restaurant and parking lot. These factors make the pools more suitable for brief dips than for extended relaxation.
Parking at Hotel Casa San Juan is secure, convenient and free with ample spaces directly on the property. Guests appreciate the safety and ease of access, though the parking lot can sometimes be tight during peak hours.
Hotel Casa San Juan is an excellent choice for families, offering a warm, inviting atmosphere and spacious, well-maintained rooms. The family-run restaurant and convenient amenities, such as the swimming pools, enhance the family-friendly environment. Though noisy children playing early in the morning can be a minor inconvenience, the overall family satisfaction is high.
In conclusion, Hotel Casa San Juan combines comfort, convenience and a welcoming atmosphere, marked by excellent meals, friendly staff and clean, spacious rooms. While there are areas for improvement, the positive experiences of its guests underscore its appeal as a delightful place to stay in Valladolid. Show more
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Categories
Family Friendly Hotel
Casa San Juan is often praised for its family-friendly atmosphere and comfortable accommodations, making it a great option for family stays. The hotel offers various family-oriented facilities that contribute to a relaxing and enjoyable experience for all guests.
Hotel with Free Wi-Fi
Casa San Juan provides free Wi-Fi. This is a significant advantage for guests looking for modern conveniences during their stay.
Business Hotel
Provides a comfortable and convenient stay. It is a good option for business travelers seeking a central location.
Hotel with Parking
This hotel provides parking facilities. It is well-situated in Valladolid.
Small Hotel
Casa San Juan provides a charming and intimate experience with its comfortable rooms and personalized service. The cozy atmosphere and attention to detail make it a standout choice for travelers.
3-Star Hotel
Located in Valladolid, just 45 kilometres from the ancient Mayan city of Chichen Itza, making it an ideal base for exploring the region. The hotel has received very good user ratings for its cleanliness and overall experience.
Hotel with Swimming Pool
Children's Pool Outdoor Pool
Hotel with Outdoor Pool
Hotel with Children's Pool
Room Types
Twin Room with Private BathroomThis twin room provides a pool with a view. This air-conditioned twin room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace. The unit offers 2 beds.
Double Room with Private BathroomThis double room's special feature is the pool with a view. This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with city views. The unit offers 1 bed.
Guest Reviews
8.1
Very Good
Location
Hotel Casa San Juan provides a satisfying stay with a mixture of proximity and distance from Valladolid's vibrant city center. Most guests find the hotel conveniently located, being approximately a 10 to 15-minute walk away from downtown and its main attractions. This distance is generally perceived as manageable, particularly for guests with their own transportation or those prepared for the stroll.
The neighborhood offers a quiet and peaceful environment, ideal for restful nights away from the city's hustle and bustle. This tranquility comes with benefits like off-street parking and easy access to main roads, making it a practical choice for those looking to explore nearby attractions such as Chichen Itza and the local cenotes.
However, some guests find the walk to the city center challenging, particularly in the heat or due to dark, poorly lit streets at night. The area surrounding the hotel might not be the most picturesque with a few reviews mentioning its unappealing aesthetics or the presence of barking dogs and construction sites.
Overall, while Hotel Casa San Juan is not located in the heart of Valladolid, it offers a good balance of calm and accessibility with most guests appreciating the convenience and affordability it brings.
Breakfast
Hotel Casa San Juan offers a breakfast experience that frequently impresses its guests with its quality and variety. Many reviewers found the breakfast to be particularly good with frequent mentions of it being delicious, very good and even amazing. The breakfast buffet is often highlighted for its variety and ample portions, featuring a range of savory dishes, local specialties, freshly made omelettes and traditional items like waffles and pancakes. Despite some minor criticisms such as the occasional lack of vegetarian options and inconsistent coffee quality, most guests appreciated the generous and varied selection at the buffet, which included fresh fruits, hot meals and freshly squeezed juices.
Breakfast starts as early as 7 am in a pleasant restaurant setting, frequently noted as atmospheric and enjoyable for morning dining. Guests often mentioned that the breakfast was included in their stay, adding to the value of their experience. The hearty and comprehensive nature of the breakfast allowed many to start their day with a substantial, satisfying meal that left them ready for the day’s activities. While there were occasional mentions of the breakfast being average or basic, the overall consensus leans towards a positive and enjoyable morning meal.
Dinner
Hotel Casa San Juan offers an exceptional dining experience alongside comfortable accommodation. Guests frequently praise the on-site restaurant for its excellent, delicious dishes, including a la carte options and wood-fired pizzas. The restaurant is not only tasty but also reasonably priced, making it an attractive dining option for both lunch and dinner. The typical decor and pleasant atmosphere enhance the dining experience, complemented by friendly and attentive service from the waitstaff.
The convenience of having a restaurant directly on the premises is a highlight for many, providing a variety of well-prepared meals without needing to leave the hotel. The breakfast buffet receives positive remarks for its wide selection and quality. Despite a few suggestions for improvement, such as adding toasters and a few criticisms regarding noise and small portion sizes, the overall feedback is predominantly positive.
In summary, Hotel Casa San Juan boasts a very good restaurant that significantly contributes to a satisfying stay, offering great food, reasonable prices and a charming dining environment.
Rooms
Hotel Casa San Juan offers a mix of simplicity and comfort, capturing guests' hearts with its beautifully decorated, spacious rooms. The rooms are consistently praised for their cleanliness and comfortable, large beds, making them suitable for restful stays. Many guests appreciate the modern, stylish furnishings and tasteful decorations that add a cozy and welcoming ambiance.
Rooms are described as spacious, often exceeding expectations with their size. Several have been mentioned to feature king-sized beds, balconies, terraces and even small kitchenettes, which add to the home-like atmosphere. Additionally, the rooms are soundproofed, ensuring a peaceful night's sleep for most.
However, there are some drawbacks noted by guests. A few reviews mention issues like a damp smell, high humidity and occasional insect problems, including mosquitoes and cockroaches. Certain rooms also suffer from a lack of natural light with some described as dark or musty. The room equipment and bathroom fixtures in some cases appear outdated and there were occasional complaints about water pressure and the working state of the bathrooms.
Despite these downsides, the overall sentiment is positive with many appreciating the secure parking, the cleanliness and the comfortable decor. The hotel grounds, featuring amenities like on-site parking and a pool, also contribute to a pleasant stay. In summary, while Hotel Casa San Juan's rooms have a few minor issues, they are largely praised for their spaciousness, cleanliness and comfort, offering a charming and restful retreat.
Beds
Hotel Casa San Juan stands out for its notably spacious and comfortable beds, making it an excellent choice for a restful night's sleep. Guests frequently mentioned the beds being super large with many describing them as big, huge and wide. The bedding is often highlighted as very comfortable and the pillows are similarly praised for their comfort. Notably, even though some guests found a few beds to be on the firmer side, the overall consensus points to an agreeable sleeping experience with mattresses that cater to comfort.
While a few reviews flagged issues such as stained bedsheets or a lack of water pressure, these comments were rare and did not overshadow the positive feedback. The rooms themselves are praised for being clean with spacious beds, providing a serene environment ideal for relaxation. Additionally, the availability of various rooms even allows guests to choose their preferred space.
In summary, Hotel Casa San Juan's primary strength lies in the size and comfort of its beds, consistently delivering a cozy and restful stay for its guests.
Cleanliness
Hotel Casa San Juan receives high praise for its cleanliness from guests. Reviews highlight the hotel's consistently clean and tidy rooms with cleaning services performed daily. The rooms are described as spacious, comfortable and stylishly decorated. Guests appreciate the modern and well-maintained facilities, including spotless common areas and immaculately kept bathrooms. Many reviews emphasize the hotel's overall beautiful appearance and cozy atmosphere, making it ideal for family and couple stays.
However, some reviews mention occasional lapses in cleanliness, such as stains on bed linens, spiderwebs and a few pest sightings. Despite these isolated incidents, the overwhelming sentiment is positive, celebrating the hotel's efforts to maintain a high standard of cleanliness and comfort. The supportive and friendly staff further enhance the pleasant stay, contributing to the hotel's reputation as a clean and welcoming place to stay.
Staff
Hotel Casa San Juan garners much praise for its staff's service and professionalism based on guest reviews. Predominantly, the reviews highlight an exceptionally friendly, welcoming and attentive team. Numerous guests appreciated how courteous and accommodating the staff were, ensuring every interaction felt warm and personalized. Key mention outs include staff members like Silvia, who received accolades for her helpful and friendly demeanor at the reception.
The hotel staff consistently exhibited a high level of professionalism and friendliness across various points of service, from reception to the bar and restaurant. Reviewers noted that the staff were not only helpful and kind but also very attentive, often going above and beyond to ensure guests had a pleasant stay. The quality of service, accentuated by genuine smiles and a willingness to assist, stood out prominently.
Despite these positives, there were occasional mentions of variability in service quality with a few guests pointing out instances where certain staff members were less helpful or struggled with language barriers. However, these instances were overshadowed by the overwhelmingly positive feedback about the staff's friendliness, attentiveness and overall dedication to guest satisfaction.
In summary, Hotel Casa San Juan's staff is generally viewed as one of the hotel's greatest assets, providing a welcoming atmosphere that makes guests feel comfortable and well-cared for. The attentive, professional and friendly nature of the team greatly contributes to the positive experiences of its visitors.
Wi-Fi
Hotel Casa San Juan offers a mixed experience when it comes to WiFi connectivity. Many guests appreciate the availability of free WiFi and highlight that it works well in some areas of the hotel, particularly in certain rooms. Positive remarks include mentions of good, reliable WiFi and how it kept families connected during their stay. However, numerous reviews also reflect dissatisfaction with reports of unstable, slow or non-functional WiFi in several parts of the hotel, including bedrooms. Some guests experienced frequent signal loss or complete lack of connection, affecting their overall experience. Although there are instances where the WiFi connection was praised, many found it to be limited, unreliable or problematic.
Pool
Hotel Casa San Juan features two pools that have a lot of room for improvement based on guests' reviews. While some guests appreciated the beautiful, quaint rooftop pool and its practicality, many found the pools to be small and overly crowded. The pools, often situated near the restaurant and parking lot, lack both size and lounging options, making relaxation challenging. Moreover, hygiene appears to be a significant concern with numerous reviews mentioning dirty water and lack of regular cleaning.
The pool areas are described as being not very inviting for swimming with some even suggesting that the pools seem more decorative than functional. Noise from the surrounding areas also detracts from the poolside experience. Although a handful of reviews mentioned clean and well-kept pools, these sentiments were the exception rather than the rule.
In summary, while the pools at Hotel Casa San Juan offer a quaint aesthetic, practical usage is limited due to size, cleanliness issues and an inconvenient location next to the restaurant and parking lot. Potential guests might find these pools more fitting for a brief dip rather than a relaxing swim.
Parking
Hotel Casa San Juan offers a range of parking options that are frequently praised by guests. The hotel provides secure private parking spaces directly on the property, which ensures both safety and convenience. Guests have lauded the availability of on-site parking, often right in front of their rooms, making it exceptionally easy to access their vehicles. The parking spaces are ample and free of charge, adding to the convenience of staying at the hotel.
However, some reviews mention that the parking lot can be small and tight, especially during peak hours or in the evening. Despite these occasional limitations, the overall consensus emphasizes the positive aspects, such as the ease of parking and the private, secure nature of the parking facilities. Guests also appreciate the indoor parking options, which add an extra layer of protection for their vehicles.
In summary, while Hotel Casa San Juan may have a few limitations in terms of parking space availability at times, it generally offers excellent, secure and convenient parking options that enhance the overall guest experience.
Family
Hotel Casa San Juan is often praised for its family-friendly atmosphere and comfortable accommodations, making it a great option for family stays. The hotel offers various family-oriented facilities that contribute to a relaxing and enjoyable experience for all guests. The rooms are spacious, clean and well-maintained with comfortable beds and daily cleaning services.
A standout feature is the family-run restaurant on-site, which provides convenience for those who prefer not to venture far for meals. The ambiance of the hotel is warm and inviting with friendly and helpful staff ensuring a pleasant stay. Guests particularly appreciate the hotel's two swimming pools, which are highly convenient for children and add to the overall family-friendly environment.
Safety is another key aspect with the hotel being considered a safe option for families, providing peace of mind to parents. Additionally, the location of Hotel Casa San Juan is noted for its family-friendly vibe, offering a secure and enjoyable setting for both short and extended stays.
Despite its many positives, it’s worth noting that there have been some mentions of noise from children playing early in the morning, which may be a consideration for some. However, the positive reviews overwhelmingly highlight the happiness of children and the satisfaction of families during their stay, marking Hotel Casa San Juan as a recommended choice for family vacations.
3 Star
Hotel Casa San Juan is an excellent value for a three-star hotel. It superbly meets the expectations for its class rating, offering a good quality-price ratio and affordability. Many guests have highlighted its good breakfast, which includes a buffet and praised the clean, spacious rooms. The friendly and helpful staff contribute to the overall positive experience for visitors.
While the hotel does not have an elevator, the diverse breakfast options help balance this inconvenience. Hotel Casa San Juan offers great facilities typical of a three-star hotel and is noted for being a good place for a getaway. Several guests specifically recommended it if you have a car, suggesting it may be a bit isolated or require driving to nearby attractions.
The overall consensus is that Hotel Casa San Juan provides a very good value-for-money experience, aligning well with its three-star rating while maintaining decent amenities and service.
Business
Hotel Casa San Juan offers a mixed experience for business travelers. The positives include good value for money and commendable in-room wifi. The reception service is also appreciated, providing nice reception and good advice. Moreover, guests have access to a dry cleaning service, which can be helpful during extended stays.
However, some aspects might not meet the specific needs of business guests. The internet can be insufficient for holding calls or meetings and the breakfast area lacks a business-friendly environment. Parking can be confusing due to shared spaces with a restaurant and there's limited control over the small parking lot. Additionally, the business services available at the accommodation might need some improvement and some reviewers noted there are no specific benefits tailored for business travelers.
Children's Pool
The children's pool at Hotel Casa San Juan receives a mixed reception from guests. Positively, it is frequently described as small but beneficial for young kids with a few guests mentioning its convenient location just outside the rooms. Descriptors like lovely, great and very good are often used, highlighting its appeal for families. A rooftop pool for children is also noted as a nice feature. However, there are comments about the pool’s small size and inadequate maintenance with some guests pointing out that there is no separate children's pool despite what might be expected.
Outdoor Pool
The outdoor pool area at Hotel Casa San Juan receives mixed feedback from guests with an overall impression of small, yet clean facilities. The hotel features two swimming pools, which many describe as very small or smaller than expected based on promotional photos. Positive remarks highlight the cleanliness and fun aspects of the pools, making them a hit among children. Some guests find the pools nice and well-maintained and appreciate the convenience of having a pool directly next to the restaurant. However, there are comments about the pools being symbolic and unsuitable for serious swimming. The location of one pool in the middle of the restaurant and another in the parking lot has been noted as less inviting. Despite the lack of sunbeds and the presence of insects, many guests are optimistic about future improvements, anticipating a more enjoyable experience once expansion works are finished.
Yes, Hotel Casa San Juan has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
No, a spa isn't available at Hotel Casa San Juan.
No, Hotel Casa San Juan doesn't allow dogs.
Yes, parking facilities are available at Hotel Casa San Juan.