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Summary of reviewsThe St. Regis Hotel in Vancouver consistently delights its guests, particularly due to its prime downtown location. Surrounded by an array of dining and leisure options and close to major attractions like Stanley Park and Gastown, the hotel's setting is both convenient and desirable for tourists and business travelers alike.
The hotel’s breakfast receives high marks for quality and taste with many appreciating the freshly cooked, made-to-order meals. Although some guests desire more variety or vegan options, the overall dining experience at breakfast is seen as a significant benefit, often exceeding expectations.
Dinner options also impress with the Gotham Steakhouse, accessible from the lobby, gathering particular praise for its extraordinary food quality. The on-site bar is favored for its ambiance and service, although some guests miss having dinner service over weekends and note occasional dining area closures. Nonetheless, the surrounding area's dining options effectively supplement these rare inconveniences.
Accommodations at The St. Regis Hotel are lauded for their cleanliness and modern amenities. Guests frequently mention the comfort of the beds and the stylish, cozy décor. While some find the room sizes smaller than ideal, particularly for larger groups, the cleanliness and elegant design, including luxurious touches like heated bathroom floors, contribute significantly to a positive stay.
Cleanliness across the hotel is consistently emphasized with public areas and rooms described as immaculately maintained. This attention to detail fosters a welcoming and comfortable environment for all guests.
The staff at The St. Regis Hotel receive exceptional praise across reviews for their friendliness and helpfulness. Their professionalism and eagerness to assist significantly enhance the guest experience, contributing to a warm and accommodating atmosphere throughout the stay.
Families find the hotel to be a suitable choice, noting the family-friendly accommodations and convenient nearby amenities, including playgrounds. The included breakfast is particularly appreciated for its ease and enjoyment.
While the hotel's central location offers vibrant nightlife options, this sometimes results in nighttime noise levels that can disturb lighter sleepers. Traffic and sounds from nearby establishments, along with occasional disturbances from the local homeless population, have been noted as challenges.
The comfort of the beds stands out as a key highlight with many guests praising them for providing excellent sleep quality. The bedding's cleanliness and comfort play a significant role in the overall positive experience.
As a four-star property, The St. Regis Hotel meets guests' expectations with its excellent location, quality amenities and high standard of service. Although the hotel lacks a gym, other features like large room TVs and premium toiletries compensate well.
Business travelers find the hotel highly accommodating with useful amenities like a well-maintained business center, reliable free Wi-Fi and proximity to office buildings. The staff's helpfulness further enhances its appeal for work-related stays.
Luxurious touches throughout The St. Regis Hotel contribute to an overall opulent experience. High-quality details, including the use of L’Occitane products and finely decorated suites, underscore the hotel's commitment to providing a luxurious stay, complemented by consistently superb service. Show more
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Categories
Luxury Hotel
A historic boutique hotel offering a luxurious experience with a focus on personalized service. It features well-appointed rooms and suites with amenities like Nespresso machines and marble bathrooms, and includes complimentary breakfast.
Hotel near Nightlife Spots
The St. Regis Hotel offers a classic bar experience with a touch of elegance. Its location in downtown Vancouver makes it a convenient choice for nightlife enthusiasts.
Business Hotel
This hotel may provide a more intimate and upscale experience for business travelers seeking a unique and refined atmosphere.
Hotel with Parking
This boutique hotel in downtown Vancouver provides secure underground parking with unlimited in and out privileges.
EV charging stations
4-Star Hotel
A historic boutique hotel known for exceptional service, comfortable and clean rooms, and a very central downtown location. Offers high-end amenities, including complimentary breakfast, free worldwide long-distance calls, and access to a nearby fitness club.
Hotel with EV Charging Stations
Hotel near Ski Resorts
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Accessible Hotel
Room Types
Queen RoomA flat-screen TV with cable and wireless phone charging alarm clocks in all rooms. An en suite bathroom offers marble furnishings, Terry cloth robes, and free toiletries. Free WiFi is provided. A Nespresso Coffee system with complimentary coffee, tea and bottled water is included.
Junior Queen SuiteA refrigerator and tea and coffee-making facilities are featured in this suite. An en suite bathroom offers marble furnishings, Terry cloth robes, and free toiletries. A lounge area boasts 2 flat-screen TV with cable and wireless phone charging alarm clocks in all rooms. Free WiFi is provided. A Nespresso Coffee system with complimentary coffee, tea and bottled water is included.
Executive King SuiteThis suite features a separate bedroom and a sitting area with a double sofa bed and flat-screen TVs cable and wireless phone charging alarm clock. An en suite bathroom offers marble furnishings, heated floors, a deep soaker tub, Terry cloth robes, and free toiletries. Extra amenities include a mini-fridge, waffle cotton slippers. A Nespresso Coffee system with complimentary coffee, tea and bottled water is included.
Double Room with Two Double BedsFree WiFi and a flat-screen TV with cable are featured in this room. An en suite bathroom offers marble furnishings, Terry cloth robes, and free toiletries. A desk and wireless phone charging alarm clocks in all rooms. A Nespresso Coffee system with complimentary coffee, tea and bottled water is included.
Guest Reviews
8.7
Very Good
Location
The St. Regis Hotel boasts a prime location in the heart of Vancouver, making it the ideal spot for both leisure and business travelers. Nestled in a bustling downtown area, the hotel is surrounded by a plethora of restaurants, cafes, bakeries and bars. Guests have found the central location incredibly convenient with easy access to public transportation, including the SkyTrain, subway lines and bus stops.
Major attractions such as Stanley Park, Canada Place, Gastown, the Rogers Arena and the convention center are all within walking distance. Shoppers will be delighted with nearby departments and boutique stores, while those seeking waterfront views won’t be disappointed with the close proximity to the harbor.
Whether guests are in town for a cruise, conferences or sightseeing, the central and convenient location of The St. Regis Hotel ensures ease of access to everything Vancouver has to offer. Its ideal positioning makes it a top choice for those wanting to explore the city’s highlights on foot.
Breakfast
The breakfast experience at The St. Regis Hotel generally impresses guests with its high quality and variety. Visitors frequently describe the breakfast as excellent, very good and amazing, highlighting its fresh preparation and delicious taste. Many appreciate that the breakfast is freshly cooked to order and includes a variety of options. The service is often praised for being exceptional, friendly and attentive, contributing positively to the overall experience.
However, some guests noted limitations in the variety of options with a few pointing out the repetitive nature of the menu. Vegan choices were found to be limited by a handful of guests. Despite these concerns, the inclusive breakfast is often cited as a standout feature, exceeding expectations and adding significant value to the stay.
Continental and traditional style breakfasts were well-received and the sit-down service instead of a buffet was a pleasant surprise for many. The option to have a substantial, freshly cooked breakfast included in the room rate is seen as a significant perk, making the dining experience at The St. Regis Hotel notable for most travelers.
There are occasional mentions of subpar experiences, such as slow service or substandard meal quality, but these seem to be the exception rather than the norm. Overall, despite a few areas for improvement, the breakfast at The St. Regis Hotel is a much-valued part of the guest experience, providing a satisfying and enjoyable start to the day.
Dinner
The dining experience at The St. Regis Hotel is generally well-received by guests with many highlighting nearby dining options and the superb quality of the on-site eateries. The hotel's bar comes highly recommended for its excellent atmosphere, efficiency and the fun it provides to guests, making it a popular spot for evening relaxation. The Gotham Steakhouse, accessible directly from the lobby, receives particular praise for its wonderful food and is frequently described as an excellent dining choice. Guests also appreciate the convenience of the bar and grill adjacent to the hotel. On the downside, some have noted the absence of dinner service at the hotel during weekends and occasional closures in the dining area, leading to alternative arrangements such as a cold breakfast box. Overall, the food quality and dining experiences around The St. Regis Hotel have left many guests satisfied.
Rooms
A stay at The St. Regis Hotel offers guests a mixed yet predominantly positive experience in terms of room accommodations. The rooms are frequently praised for their cleanliness and modern amenities with many reviewers noting that the spaces are comfortable, newly remodeled and well-appointed. The size of the rooms varies with several guests commenting on the spaciousness, particularly of the bathrooms, which are often highlighted for their beautiful design, ample space and luxurious touches such as heated floors and high-end toiletries.
A consistent theme in the reviews is the comfort provided by the beds and linens, contributing to a restful stay. The decor of the rooms is also appreciated with many describing them as attractively decorated and maintaining a modern yet cozy feel. However, despite the predominantly positive feedback, some guests found the rooms to be on the smaller side, particularly for larger groups or extended stays.
Additionally, a few amenities were noted as lacking by some guests, specifically the absence of a fridge, which was mentioned repeatedly as a desired feature for convenience. Other minor concerns included small elevators and occasional issues with room lighting or odors.
Overall, The St. Regis Hotel offers a high standard of comfort and cleanliness in a charming and elegant setting with beautifully appointed rooms that cater well to most guests' needs, despite a few minor shortcomings in room size and amenities.
Beds
Travelers to The St. Regis Hotel consistently praise the comfort of the beds, emphasizing that the bedding is crisp and the mattresses are incredibly cozy. Guests often describe the beds as super comfortable with many noting that they experienced some of the best sleep they've ever had in a hotel. The pillows are generally described as firm yet comfortable, enhancing the restful experience. Reviewers frequently highlight the high standard and cleanliness of the beds, noting that they are large, supportive and perfect for unwinding after a day of activities.
Although there are isolated mentions of beds being small or too firm for some, the overwhelming sentiment is that the beds are superbly comfortable with many guests labeling them as perfect or wonderful. The hotel's attention to plush, comfortable bedding makes it a standout feature for those seeking a restful and luxurious stay.
Cleanliness
The St. Regis Hotel stands out for its exceptional cleanliness, consistently impressing guests with its immaculate spaces. Rooms are frequently described as very clean, spotless and sparkling, offering a comfortable and stylish environment for travelers. Bathrooms, in particular, receive high praise for being both modern and exceptionally well-maintained.
The hotel itself is consistently highlighted for its cleanliness with public areas such as the lobby being spotless and the environment well-tended. Guests appreciate the pristine condition of the entire property, noting the excellent housekeeping and well-manicured lawns. The recurring mention of the hotel's trendy and updated interiors adds to its appeal, creating a welcoming and comfortable atmosphere.
Overall, The St. Regis Hotel delivers an impressively clean and well-maintained stay, ensuring that every guest can relax in a meticulously cared-for setting. The consistent high standards of cleanliness throughout the property contribute significantly to a pleasant and worry-free experience.
Staff
The St. Regis Hotel receives resounding praise for its outstanding staff, consistently described as friendly, helpful and accommodating. Numerous reviews highlight the hotel's excellent concierge and porter services, noting their professionalism and efficiency. The front desk, in particular, is frequently commended for its welcoming, cheerful and knowledgeable staff, ensuring smooth check-ins and overall guest satisfaction.
Hospitality at the hotel is described as warm and vibrant with many guests positively noting the lively barman and courteous, attentive service during breakfast. Housekeeping and valet services are equally lauded for their helpfulness and efficiency, contributing to an impeccable stay.
The hotel staff's ability to anticipate and meet guest needs is prominently featured across reviews with many guests repeatedly mentioning the exceptional standard of service provided. Whether it's the professional demeanor or the friendly and personable interactions, guests uniformly express appreciation for how the staff enhances their experience at the hotel.
Even in moments when the reception did not meet every guest's expectations, the overwhelming consensus remains that The St. Regis Hotel excels in creating a welcoming, comfortable and highly professional atmosphere, largely due to its extraordinary team.
Family
The St. Regis Hotel in Vancouver stands out as an excellent choice for families. Guests consistently appreciate the family-friendly atmosphere and accommodations, including perfectly sized rooms suitable for families of three or four. There are ample nearby playgrounds for children, adding to the hotel's appeal for those traveling with kids. The inclusion of a delightful breakfast has also been highlighted as a significant advantage, making mornings easier and enjoyable for families. Whether visiting with family or recommending to others, The St. Regis Hotel ensures a welcoming and convenient experience for travelers with children.
Nightlife
The area surrounding The St. Regis Hotel offers nightlife that some travelers may find exciting with several bars and nightclubs nearby. However, this vibrant scene also comes with drawbacks. Many guests have found the nighttime noise levels to be disruptive with loud music and shouting from nearby establishments affecting their stay. Traffic noise and sounds from a local club can persist until the early morning hours. The central location, although convenient, is described by some as residing mainly in a residential area, which may contribute to an unusual level of street noise for visitors unaccustomed to urban environments. Additionally, the area has been noted for its occasional disturbances from homeless individuals, contributing to a sense of discomfort for some when venturing out at night. Overall, while The St. Regis' location offers easy access to nightlife, the accompanying noise levels and local environment might detract from the overall experience.
4 Star
The St. Regis Hotel offers a consistently excellent experience for a four-star property. Set in an excellent location, it provides easy access to tourist attractions, shopping areas and public transportation. The rooms are clean and comfortable, featuring traditional-classic décor and stylish design elements. Guests particularly appreciate the rich, abundant and balanced breakfast and the use of Occitane products in the bathroom.
Though the hotel lacks a gym, it compensates with other high-quality amenities, such as very large TVs in the rooms. The staff are noted for being friendly and helpful, contributing positively to the overall experience. However, some guests have voiced concerns about the noise level at night due to nearby homeless activity and the absence of requested items like sleepers.
When it comes to dining, there is good value for money both at the hotel restaurant and in the overall stay. While the breakfast menu receives high praise, there is a suggestion to expand dining options. Despite mixed opinions on the cost relative to what is offered, the hotel appears to meet the expectations of most guests looking for a four-star experience.
Business
The St. Regis Hotel proves to be a commendable choice for business travelers. The establishment is noted for its business-friendly atmosphere, offering amenities such as a well-maintained business center and close proximity to offices, making it convenient for work-related activities. Guests appreciate the free Wi-Fi and calls, which cater effectively to business communication needs. Despite some issues like non-functional TV channels and press, the overall experience is positive. The helpful staff further enhances the stay, making it a recommended option for those visiting for work purposes, including attending professional conferences.
Luxury
The St. Regis Hotel offers a stay marked by luxurious amenities and an overall opulent atmosphere. Guests have praised the beautiful building and the high-quality, meticulous attention to detail that permeates the environment. The suites are described as luxurious and the experience as a whole exudes comfort and style. The inclusion of L’Occitane products adds an extra touch of sophistication with the shower and toiletries receiving particular commendation for their luxurious quality. The staff consistently provide great service throughout, contributing to the plush ambiance. Additionally, the very large TV in the rooms adds to the overall indulgence.
No, The St. Regis Hotel doesn't have any pool.
No, a spa isn't available at The St. Regis Hotel.
No, The St. Regis Hotel doesn't allow dogs.
Yes, parking facilities are available at The St. Regis Hotel.