Vancouver Marriott Pinnacle Downtown Hotel
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Summary of reviewsThe Vancouver Marriott Pinnacle Downtown Hotel is lauded for its prime location, offering guests easy access to key Vancouver attractions such as the ocean, cruise port, Canada Place, Downtown Vancouver and Stanley Park. The hotel provides stunning views of the harbor and city, contributing to a highly satisfying stay for those looking to explore from a central and scenic base. Clean and well-appointed rooms featuring good views, along with amenities like a fantastic pool, spa and an on-site restaurant with pleasant staff, enhance the overall experience.
The hotel's breakfast receives mixed reviews. Many guests praise the excellent service and high-quality food, particularly the made-to-order omelets and fresh fruit. However, some feel the breakfast is overpriced, citing a need for more variety. Nonetheless, a significant number of guests find the breakfast delicious and recommend it for its fantastic service and variety.
The guestrooms receive praise for cleanliness and comfort with amazing views from higher floors. However, they are noted to be somewhat dated and in need of modern renovations. Guests appreciate the clean and large bathrooms, comfortable beds and useful amenities like fridges in some rooms. Improving the decor and room conditions could enhance the guest experience further.
Cleanliness is a strong point at the hotel with many guests commending the immaculate condition of the rooms and the overall maintenance of the hotel. Although isolated issues are noted, such as minor lapses in detail and the cleanliness of the pool water, the housekeeping staff are recognized for their high-standard service.
The hotel staff receive high praise for their friendliness and helpfulness, contributing significantly to a positive stay. Guests highlight the warm, welcoming and attentive nature of the team with exceptional service at reception and from the housekeeping team.
Feedback on the hotel's Wi-Fi services is mixed with some guests expressing dissatisfaction over the extra charges and unreliable performance. The opinion is that Wi-Fi should be included in the room price considering the room rates.
The pool area is positively reviewed for its cleanliness and pleasant atmosphere with many guests enjoying the tranquil environment. The spa facilities also receive commendations, making the pool and spa area a great escape.
The beds are described as very comfortable by many guests, though some find them either too high, too soft or too old and uneven. Pillows also receive mixed reviews. Overall, the comfort of the beds is generally praised despite some specific preferences.
Overall, the Vancouver Marriott Pinnacle Downtown Hotel offers a blend of a prime location, excellent service and clean and comfortable accommodations with some areas for improvement mainly related to room decor, Wi-Fi policies and breakfast pricing.
Categories
The hotel's breakfast receives mixed reviews. Many guests praise the excellent service and high-quality food, particularly the made-to-order omelets and fresh fruit. However, some feel the breakfast is overpriced, citing a need for more variety. Nonetheless, a significant number of guests find the breakfast delicious and recommend it for its fantastic service and variety.
The guestrooms receive praise for cleanliness and comfort with amazing views from higher floors. However, they are noted to be somewhat dated and in need of modern renovations. Guests appreciate the clean and large bathrooms, comfortable beds and useful amenities like fridges in some rooms. Improving the decor and room conditions could enhance the guest experience further.
Cleanliness is a strong point at the hotel with many guests commending the immaculate condition of the rooms and the overall maintenance of the hotel. Although isolated issues are noted, such as minor lapses in detail and the cleanliness of the pool water, the housekeeping staff are recognized for their high-standard service.
The hotel staff receive high praise for their friendliness and helpfulness, contributing significantly to a positive stay. Guests highlight the warm, welcoming and attentive nature of the team with exceptional service at reception and from the housekeeping team.
Feedback on the hotel's Wi-Fi services is mixed with some guests expressing dissatisfaction over the extra charges and unreliable performance. The opinion is that Wi-Fi should be included in the room price considering the room rates.
The pool area is positively reviewed for its cleanliness and pleasant atmosphere with many guests enjoying the tranquil environment. The spa facilities also receive commendations, making the pool and spa area a great escape.
The beds are described as very comfortable by many guests, though some find them either too high, too soft or too old and uneven. Pillows also receive mixed reviews. Overall, the comfort of the beds is generally praised despite some specific preferences.
Overall, the Vancouver Marriott Pinnacle Downtown Hotel offers a blend of a prime location, excellent service and clean and comfortable accommodations with some areas for improvement mainly related to room decor, Wi-Fi policies and breakfast pricing.
Hotel near Ski Resorts
The Vancouver Marriott Pinnacle Downtown Hotel provides comfortable accommodations and is centrally located. It is suitable for accessing transportation options to ski resorts.
Hotel Taking Steps Towards Sustainability
While specific eco-friendly initiatives are not detailed in the provided data, Marriott hotels often have sustainability programs in place, focusing on reducing waste, conserving energy and water, and responsible sourcing. This hotel is included based on the Marriott brand's general commitment.
Hotel for Honeymoon
The Vancouver Marriott Pinnacle Downtown Hotel offers elegant rooms and modern facilities. It features an indoor swimming pool and fitness studio, providing recreational options for couples.
Hotel near Nightlife Spots
The Vancouver Marriott Pinnacle Downtown Hotel is near Gastown and Robson Street, offering access to restaurants, nightlife and shopping. The hotel has a bar and is close to many entertainment options.
Hotel with Swimming Pool
This hotel offers a well-maintained indoor pool area. The pool provides a convenient option for guests looking to swim and relax.
Heated Pool Indoor Pool
Business Hotel
This hotel provides a combination of comfort and convenience, with well-equipped rooms and comprehensive business services. Its central location and reliable amenities make it a solid choice for business travelers.
Accessible Hotel
Vancouver Marriott Pinnacle Downtown Hotel provides ten rooms that are equipped with a wheel-in shower.
Hotel with Gym
Offers a well-appointed fitness center with cardio machines and free weights, along with an indoor pool and whirlpool. The hotel provides fitness classes and personal training options for a complete workout experience.
4-Star Hotel
A large, reputable hotel providing a wide range of amenities including a pool, fitness center, and multiple dining options, known for consistent quality and service.
Hotel with Indoor Pool
This hotel is known for its comprehensive amenities, including an indoor pool, contributing to a comfortable and convenient stay. Its downtown location provides easy access to Vancouver's attractions.
Hotel with Heated Pool
The hotel is equipped with a heated indoor pool, a Jacuzzi, and a sauna. These amenities offer a comprehensive set of facilities for guest relaxation and fitness.
Luxury Hotel
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Skyscraper Hotel
Guest Reviews
Situated in an exceptional and highly convenient location, the Vancouver Marriott Pinnacle Downtown Hotel offers guests close proximity to numerous attractions and amenities. The hotel's prime spot places it near the ocean and within easy walking distance to the cruise port, Canada Place, Downtown Vancouver and Stanley Park. Visitors will find the location ideal for sightseeing, shopping and dining with many of Vancouver's key landmarks easily accessible.
Guests frequently praise the amazing views of the harbor and the city from the hotel, enhancing the overall experience. The hotel is also known for its clean and well-appointed rooms, some with good views and features such as a great pool, spa and on-site restaurant that offers good food and pleasant staff.
Overall, the hotel's superb geographical location and excellent service contribute to a highly satisfying stay for visitors looking to explore Vancouver from a central and scenic base.
The breakfast experience at Vancouver Marriott Pinnacle Downtown Hotel has received mixed reviews. Guests regularly praise the hotel's restaurant for its fantastic service and excellent food, noting the variety and quality, especially when it comes to à la carte and buffet options. Descriptions like delicious, rich and abundant, particularly highlighting fresh fruit and made-to-order omelets, suggest a high standard of breakfast offerings. Some guests have found the breakfast to be exceptionally delicious and enjoyable with others mentioning that it was quite good and very good when included in their stay.
There are, however, recurring mentions of the breakfast being expensive with some guests feeling it could be overpriced, particularly for a buffet. Some reviews indicate that the selection could use more variation and that some options might be too heavy for certain tastes. Despite these criticisms, many guests still found the breakfast to be very satisfying and well worth recommending, especially noting the fantastic service and impressive variety.
The Vancouver Marriott Pinnacle Downtown Hotel offers a range of room experiences that have garnered mixed reviews. On a positive note, guests frequently highlight the cleanliness of the rooms and the breathtaking views, particularly from corner rooms and upper floors overlooking the bay and the city. The rooms are often described as very clean, quiet and comfortable with some featuring large bathrooms, comfortable beds and useful amenities like fridges.
However, reviews also note that the hotel rooms are quite dated and in need of modern renovations. Some guests found the decor old-fashioned and the room conditions not matching the advertised images. Issues such as cramped space, odours and late cleaning services were also mentioned. The absence of fridges in some rooms and the use of disposable cups for tea and coffee were noted as areas for improvement. Overall, while comfort and cleanliness are strong points, updating the room design and amenities would likely enhance the guest experience significantly.
The beds at the Vancouver Marriott Pinnacle Downtown Hotel have received mixed reviews from guests. Many found the beds to be very comfortable and cozy with some even describing them as super comfy. The softness of the beds seems to be appreciated by many with guests noting the comfort of the mattresses. However, there were some complaints about the beds being either too high for certain guests or a bit too soft. Pillows were another point of contention; while some guests found them nice, others felt they were too bulky and not ideal for their preferences. A few reviews mentioned that the beds seemed old and uneven, which affected their comfort. Overall, the hotel's beds receive numerous positive comments, though there are some areas for improvement mentioned by guests.
The Vancouver Marriott Pinnacle Downtown Hotel is consistently praised for its cleanliness. Guests frequently highlight the immaculate condition of their rooms, noting that everything is clean and correct. The hotel itself is described as very clean and well-maintained with both public areas and private rooms receiving commendations for their exceptional cleanliness. Several reviews specifically emphasize how clean and tidy the rooms are with the overall hotel being kept in good condition. However, guests also noted isolated issues, such as a room not being ready upon arrival or minor lapses in cleaning detail, including an acrylic nail found on a bathroom floor. Additionally, while the pool is generally perceived positively, there were comments about the water's cleanliness. Despite these minor setbacks, the housekeeping staff are recognized for maintaining high standards, especially when cleaning is requested. Overall, the general impression is that the hotel offers a clean and safe environment for its guests.
The staff at the Vancouver Marriott Pinnacle Downtown Hotel consistently receive high praise from guests for their friendliness and helpfulness. Many mention how the team was very friendly, accommodating and made efforts to ensure an unforgettable stay. The reception service stands out as exceptional with specific compliments directed towards the supportive and helpful staff at check-in. Additionally, the housekeeping team is noted for their excellent service, even deserving standing ovations for their efforts.
Guests frequently describe the staff as warm, welcoming and attentive across various areas of the hotel, including the bar and restaurant. The customer service is generally rated as excellent with many visitors appreciating the friendliness and politeness of the staff. Although there were isolated remarks about certain staff being unfriendly or clueless and a few guests found it odd that the staff does not speak French, these instances seem to be outliers in the overall positive sentiment.
In summary, the majority of guest reviews highlight the staff at the Vancouver Marriott Pinnacle Downtown Hotel as a significant positive aspect of their stay with their friendly, helpful and attentive nature being a consistent theme.
The Vancouver Marriott Pinnacle Downtown Hotel has received mixed feedback from guests regarding its Wi-Fi services. Many guests noted dissatisfaction with having to pay extra for Wi-Fi, which they found to be an additional and unwelcome charge considering the room rates. The extra cost for Wi-Fi was frequently mentioned as excessive with some guests commenting that it should be included in the room price. Additionally, the strength and quality of the paid Wi-Fi were not always reliable. While the hotel does not offer free Wi-Fi or continental breakfast, the overall tone suggests that guests feel the hotel's current pricing policies do not match the level of service and amenities provided.
The Vancouver Marriott Pinnacle Downtown Hotel boasts an array of excellent amenities, including a clean and well-maintained pool. Guests frequently highlight the pleasant pool area, noting its convenient location and friendly staff. Children find the pool especially enjoyable, while others have mentioned how the tranquil indoor environment sometimes allowed them to have the pool all to themselves. Alongside the pool, the hotel's spa facilities have also received praise. Although accessing the pool and hot tub requires passing through the gym area, the experience remains highly regarded overall. This hotel clearly offers a great aquatic escape for both adults and kids alike.
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Location
Guests frequently praise the amazing views of the harbor and the city from the hotel, enhancing the overall experience. The hotel is also known for its clean and well-appointed rooms, some with good views and features such as a great pool, spa and on-site restaurant that offers good food and pleasant staff.
Overall, the hotel's superb geographical location and excellent service contribute to a highly satisfying stay for visitors looking to explore Vancouver from a central and scenic base.
Breakfast
There are, however, recurring mentions of the breakfast being expensive with some guests feeling it could be overpriced, particularly for a buffet. Some reviews indicate that the selection could use more variation and that some options might be too heavy for certain tastes. Despite these criticisms, many guests still found the breakfast to be very satisfying and well worth recommending, especially noting the fantastic service and impressive variety.
Rooms
However, reviews also note that the hotel rooms are quite dated and in need of modern renovations. Some guests found the decor old-fashioned and the room conditions not matching the advertised images. Issues such as cramped space, odours and late cleaning services were also mentioned. The absence of fridges in some rooms and the use of disposable cups for tea and coffee were noted as areas for improvement. Overall, while comfort and cleanliness are strong points, updating the room design and amenities would likely enhance the guest experience significantly.
Beds
Cleanliness
Staff
Guests frequently describe the staff as warm, welcoming and attentive across various areas of the hotel, including the bar and restaurant. The customer service is generally rated as excellent with many visitors appreciating the friendliness and politeness of the staff. Although there were isolated remarks about certain staff being unfriendly or clueless and a few guests found it odd that the staff does not speak French, these instances seem to be outliers in the overall positive sentiment.
In summary, the majority of guest reviews highlight the staff at the Vancouver Marriott Pinnacle Downtown Hotel as a significant positive aspect of their stay with their friendly, helpful and attentive nature being a consistent theme.
Wi-Fi
Pool
Yes, Vancouver Marriott Pinnacle Downtown Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Vancouver Marriott Pinnacle Downtown Hotel.
Yes, Vancouver Marriott Pinnacle Downtown Hotel welcomes dogs.
No, parking facilities aren't available at Vancouver Marriott Pinnacle Downtown Hotel.
Yes, Vancouver Marriott Pinnacle Downtown Hotel has a gym.
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