InfoSummary of reviewsRésidence Terre de Haut is highly praised by guests for its exceptional location, cleanliness, and attentive staff, creating a memorable stay surrounded by the stunning panoramic views of the Sancy mountains. Positioned perfectly for outdoor enthusiasts, the residence offers immediate access to hiking trails, ski slopes, and various local attractions, including a lakeside beach and charming restaurants. The serene atmosphere provides a tranquil retreat, enhanced by the practical connectivity options such as free shuttles and frequent bus services.
Visitors appreciate the residence's accommodation options for couples, families, and pet-owners, benefiting from amenities like baby equipment and pet-friendly policies. The thoughtful service provided by the staff, especially Marine, adds to the enjoyment of guests' visits. Marine is frequently highlighted for her warm hospitality and exceptional service, supported by Pierrick and Mathilde's contributions to the welcoming ambiance.
Cleanliness is a notable strong point, with rooms, blankets, and drawers being consistently well-maintained, providing a cozy and inviting atmosphere. Although some reviews mention minor areas for improvement, particularly regarding bed linen, the overall cleanliness complements the competitive price-quality ratio of the establishment.
The staff's responsiveness enhances the guest experience, with their readiness to accommodate special requests contributing to a pleasant stay. The team, along with the advantageous location and well-considered amenities, leaves visitors eager to return, remembering their stay for the blend of breathtaking views, tranquility, and the warmth of the exceptional staff. Show more
