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Summary of reviewsHotel Sarain Active Mountain Resort emerges as an appealing destination with a blend of tranquility, comfort and accessibility. Nestled by the edge of the forest, offering stunning mountain views, it is situated conveniently close to the ski area and biathlon arena, making it ideal for winter sports enthusiasts. The accessibility is further enhanced by public transport that stops right in front of the hotel, facilitating easy access to nearby towns and excursion spots.
The positive feedback extends to the breakfast experience, which is described as generous, hearty and plentiful. Guests appreciate the freshness and high quality of the extensive selection available, including cold cuts, cheese, fruits, muesli and a variety of breads. Despite occasional comments on the need for more variety and improved organization, the breakfast significantly contributes to the guests’ positive experiences.
Dining at the hotel is generally well-regarded with the restaurant Montanara and the hunting lodge receiving high marks for their delicious, well-prepared dishes and regional cuisine. Pizzas, in particular, are a standout. While there are some mentions of long wait times and inattentive service, the overall dining experience is positive with excellent food quality.
The rooms are a major highlight, lauded for their beauty, coziness and modern alpine design. Spacious family rooms, large bathrooms and full amenities add to their charm. The cleanliness of the rooms and the overall hotel environment receives consistent praise, underscoring the hotel's commitment to maintaining a pristine atmosphere.
The staff's friendliness and attentiveness play a crucial role in enhancing the guest experience. Guests frequently commend the staff for being super friendly, kind and helpful, especially at the reception. While there are minor suggestions for improving restaurant service, the general consensus is that the staff's dedication ensures a positive and hospitable environment.
The wellness area, praised for its modern facilities and inviting atmosphere, includes amenities such as jacuzzis, saunas and a relaxation area. Despite being small, the spa is well-loved for its appeal, contributing to a relaxing stay. However, there is a minor concern about a musty smell in the sauna and steam room.
The parking facilities, offering free outdoor parking and secure underground options, are appreciated by guests. While some find the cost of the underground parking slightly high, the convenience it offers is undeniable. Additionally, excellent bike parking facilities cater to cycling enthusiasts.
Finally, the comfort of the beds is frequently mentioned with guests enjoying super soft mattresses and box-spring beds, complemented by down duvets from Bern. Despite occasional mentions of pillow preferences, the beds are generally considered very comfortable, contributing to a restful stay.
Overall, Hotel Sarain Active Mountain Resort presents a harmonious blend of serene location, excellent amenities and attentive service, making it a compelling choice for travelers seeking both relaxation and active mountain pursuits.
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