Vellore, 2/A,3,Dharmaraja koil street Thottapalayam12.926013,79.133265(Show on Map)
6.5
Rated
Checkin - Checkout datesMon, 12 Oct - Tue, 13 Oct12 Oct - 13 Oct
1 Room2 Guests
Info
Summary of reviews
Summarized by AI
M Square Hotel in Vellore, particularly praised for its prime, central location, serves as an ideal choice for visitors to CMC Vellore. Its proximity to the hospital and main city attractions, combined with easy access to the old bus stand, makes it especially convenient for hospital appointments and city explorations. Guests consistently appreciate the hotel's cleanliness, highlighting well-maintained rooms and bathrooms, supported by a diligent and friendly cleaning staff.
Despite the occasional criticism regarding small room sizes and limited amenities such as a lack of hot water or non-functional TVs, the hotel generally provides good value for money. The efficient use of available space, coupled with a no-nonsense check-in process, contributes to a hassle-free stay. Guests are, however, disappointed by the absence of breakfast and in-house dining options. Although nearby eateries like Sai-Suprabhatam provide satisfactory alternatives, the convenience of an on-site restaurant is missed.
The staff at M Square receive mixed but mostly positive reviews, being described as friendly, supportive and polite. Certain individuals in management, like Barkat Anna and Aman, are noted for their helpfulness, although there are occasional mentions of rude or unhelpful employees. Issues such as delayed services and challenges with booking accommodations due to reliance on online systems were also noted.
Guests faced significant dissatisfaction with the hotel's wifi service, reporting weak signals and poor internet connectivity, which is an area needing improvement. Beds, while generally comfortable, garnered mixed feedback regarding the cleanliness of bed linens and the presence of basic amenities. The beds are described as comfortable with clean linens, contributing to a satisfactory stay despite the occasional lack of extras like bed sheets or chairs.
In summary, M Square stands out for its excellent location, cleanliness and supportive staff, making it a reliable choice for visitors to Vellore. However, the lack of breakfast, in-house dining options, weak wifi and small room sizes indicate areas that could benefit from enhancements to improve the overall guest experience.
Free Wi-Fi
3 Star
Room Types
Single Room with Private BathroomThis air-conditioned single room is comprised of a flat-screen TV with streaming services, a private bathroom as well as a terrace with city views. The unit has 1 bed.
Deluxe Double Room (2 Adults + 1 Child)This air-conditioned double room includes a flat-screen TV with streaming services, a private bathroom as well as a terrace with city views. The unit offers 1 bed.
Triple Room with Private BathroomThis air-conditioned triple room is comprised of a flat-screen TV with streaming services, a private bathroom as well as a terrace with city views. The unit has 2 beds.
Family Room with Private BathroomThis air-conditioned family room is comprised of a flat-screen TV with streaming services, a private bathroom as well as a terrace with city views. The unit has 2 beds.
Deluxe Family RoomThis air-conditioned family room is comprised of a flat-screen TV with streaming services, a private bathroom as well as a terrace with city views. The unit has 2 beds.
Deluxe King StudioThe air-conditioned suite has 1 bedroom and 1 bathroom with a bath. Boasting a terrace, this suite also offers a tiled floor and a flat-screen TV with streaming services. The unit has 1 bed.
Guest Reviews
6.5
Rated
Review Summaries
Summarized by AI
Location
M Square boasts a prime, centrally located spot in the heart of the city, earning high praise for its advantageous position, especially for those visiting CMC Vellore. The hotel's proximity to CMC Vellore is repeatedly highlighted with several reviews noting it is just a short walk or a few meters away from the hospital. This makes M Square an ideal choice for guests with appointments at the hospital, as well as those who appreciate easy access to the city's main attractions, amenities and the old bus stand.
The hotel is also commended for its cleanliness with guests consistently noting well-maintained rooms and bathrooms. This level of sanitation, coupled with good facilities and helpful staff, ensures a comfortable stay. Despite some minor drawbacks such as small room sizes and heavy traffic around the junction, the hotel provides excellent value for money, particularly for its location.
Guests appreciate the no-nonsense check-in process and find the hotel convenient for their needs, especially considering the absence of parking options. Overall, M Square is highly regarded for its central, convenient location and cleanliness, making it a reliable choice for visitors to Vellore, particularly those visiting CMC.
Breakfast
M Square, a conveniently located hotel, appears to lack a key amenity that many travelers expect: breakfast. Numerous guests have noted the absence of a breakfast facility with no complementary breakfast or even access to basic morning beverages like tea or coffee. This consistent feedback highlights a significant area for improvement, especially considering the hotel's room charges. Some guests suggested that including breakfast would greatly enhance the stay experience.
Furthermore, the hotel doesn't seem to have a kitchen, making it challenging to offer morning meals. While there are nearby dining options, such as the well-regarded Sai-Suprabhatam for breakfast, lunch and dinner, the convenience of an in-house breakfast is missed.
Overall, while the location of M Square is appreciated, the lack of breakfast services leaves much to be desired for those who rely on the convenience of a meal to start their day.
Dinner
The overall guest feedback on dinner at M Square highlights a notable absence of in-house dining options. Guests frequently mentioned the lack of a restaurant within the hotel premises, suggesting that the addition of one would greatly enhance their experience. Despite this, some guests found a nearby vegetarian restaurant, Sai-Suprabhatam, to be a satisfactory alternative for various meals. However, it is clear that the convenience of having an on-site dining facility is a significant missing feature at M Square according to guest reviews.
Rooms
Many guests of M Square have emphasized the cleanliness and hygiene of the rooms, consistently noting that the rooms are well-maintained and comfortable. While the rooms are appreciated for their cleanliness and basic facilities, there is a recurring concern regarding their size. Many visitors found the rooms, bathrooms and overall space to be exceptionally small and congested with some rooms being described as too cramped to move around smoothly. Despite this, the design and efficient use of available space were acknowledged by some guests.
However, there were a few issues beyond the small size that some guests brought up. Problems included lack of hot water, non-functional TVs, issues with room service and air conditioning and no available parking space. Additionally, certain amenities like adequate ventilation, windows and chairs inside the rooms were found lacking. The hotel's pricing was also considered high by some guests, particularly given the small room sizes.
In summary, while M Square delivers on cleanliness and basic comfort, potential guests should be prepared for limited space and some inconsistencies in amenities and service quality.
Beds
M Square receives a mixed reception regarding its beds from guest reviews. The bed linens are a point of contention with some guests highlighting the daily cleaning and clean linens, while others faced issues with dirty bedsheets and lacking bed linens. The mattresses are described as very bouncy but also quite comfortable by several visitors. The size of the beds meets general approval with comments mentioning that the beds were quite good and reasonable in size.
Despite room size constraints and the inconvenience of having no extra bed, no nearby sockets and sometimes missing basic amenities like bed sheets, guests found the rooms generally clean and comfortable. Room cleaning is done every day and staff regularly maintains hygiene, ensuring a pleasant stay for guests. The combination of a comfortable bed and a functioning ceiling fan added to the positive experience. However, limited space and minimalist furnishings like the absence of a chair or tea table posed a challenge for those wishing to dine inside the room.
Overall, while the central location and cleanliness of the rooms are appreciated, there are notable areas for improvement in terms of bed linens and room amenities.
Cleanliness
M Square Hotel is consistently praised for its cleanliness and well-maintained facilities. Guests have repeatedly highlighted the clean rooms and bathrooms, noting that they are properly sanitized and hygienic. The cleaning staff receive commendations for their cooperative and friendly demeanor, contributing positively to the overall guest experience.
Many reviewers appreciated the regular room cleaning service, although bed linens are changed every two days. The hotel’s spotless environment and the comfortable, clean rooms have garnered positive feedback, reassuring travelers of a pleasant stay.
However, some criticisms were noted regarding room size with comments about the rooms being too small. A few guests also mentioned occasional lapses in cleanliness, such as dirty walls and insect sightings in toilets, indicating room for improvement. Despite these minor issues, the hotel remains a favored choice for its cleanliness and helpful staff.
Overall, M Square Hotel stands out for its meticulous cleaning standards, cooperative staff and hygienic environment, making it a reliable option for travelers seeking a clean and comfortable stay.
Staff
The reviews about the staff at "M Square" provide a mixed but generally positive outlook. Many guests highlight the friendly and supportive nature of the staff, noting their helpfulness and politeness. Specifically, the cleaning staff receive high praise for being cooperative and diligent with room cleaning regularly and thoroughly done. Guests also commend the good customer service and the accommodating nature of the staff members.
Management, particularly individuals like Barkat Anna and Aman, are noted for their helpful behavior, although there are occasional mentions of rude or unhelpful staff members. Some issues were raised about service, such as improper room allocations, delayed provision of essentials like towels and challenges with booking accommodations due to the reliance on online systems. Despite these shortcomings, the overall impression is that of a hotel with a friendly and cooperative team dedicated to providing good customer service.
Wi-Fi
Guests at M Square have expressed significant dissatisfaction with the hotel's wifi service. Many reviews highlight issues such as no wifi being available, weak signals and generally poor internet connectivity. Some guests experienced delays with descriptions of it taking up to two days to arrange the internet service. Despite numerous requests for improvements, the internet facility remained unreliable for many. Overall, the feedback indicates that the hotel needs to address these internet-related concerns to meet guest expectations.
FAQ
No, M Square doesn't have any pool.
No, a spa isn't available at M Square.
No, M Square doesn't allow dogs.
No, parking facilities aren't available at M Square.
